Samsung ML-2550 User Manual Download Page 128

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This chapter provides helpful information for what to do if
you encounter an error while using your printer.

This chapter includes:

• Troubleshooting Checklist

• Solving General Printing Problems

• Clearing Paper Jams

• Solving Print Quality Problems

• Understanding Display Messages

• Common Windows Problems

• Common Macintosh Problems

• Troubleshooting PS Errors

• Common Linux Problems

OLVING

ROBLEMS

Summary of Contents for ML-2550

Page 1: ...SAMSUNG LASER PRINTER User s Guide ML 2550 Series...

Page 2: ...ks of Hewlett Packard company Centronics is a trademark of Centronics Data Computer Corporation IBM and IBM PC are trademarks of International Business Machines Corporation Apple AppleTalk TrueType La...

Page 3: ...10 7267 www samsung com latin EL SALVADOR 800 6225 www samsung com latin GUATEMALA 1 800 299 0013 www samsung com latin JAMAICA 1 800 234 7267 www samsung com latin PANAMA 800 7267 www samsung com lat...

Page 4: ...om ur AUSTRALIA 1300 362 603 www samsung com au CHINA 800 810 5858 010 6475 1880 www samsung com cn HONG KONG 2862 6001 www samsung com hk INDIA 3030 8282 1600 1100 11 www samsung com in INDONESIA 080...

Page 5: ...or Local Printing 2 10 For Network Printing 2 12 Turning the Printer On 2 13 Printing a Demo Page 2 14 Changing the Display Language 2 14 Installing Printer Software 2 15 Printer Driver Features 2 16...

Page 6: ...nal Tray2 4 8 Using the Multi Purpose Tray 4 8 Using the Manual Feed Mode 4 12 Printing on Envelopes 4 14 Printing on Labels 4 17 Printing on Transparencies 4 19 Printing on Preprinted Paper 4 21 Prin...

Page 7: ...r 6 4 Replacing the Toner Cartridge 6 6 Cleaning the Printer 6 7 Cleaning the Outside 6 7 Cleaning the Inside 6 7 Consumables and Replacement Parts 6 10 Chapter 7 SOLVING PROBLEMS Troubleshooting Chec...

Page 8: ...Installing PS Drivers B 2 Using PS Printer Driver Features B 4 Accessing Printer Properties B 4 Appendix C USING YOUR PRINTER IN LINUX Installing the Printer Driver C 2 System Requirements C 2 Instal...

Page 9: ...ALLING PRINTER OPTIONS Precautions When Installing Printer Options F 2 Installing Memory DIMM F 3 Removing the Memory DIMM F 5 Installing a Network or Serial Interface Card F 6 Installing an Optional...

Page 10: ...considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed...

Page 11: ...15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency...

Page 12: ...e of 20 cm 8 inches separation between the device and the body for use of a wireless device near the body this does not include extremities This device should be used more than 20 cm 8 inches from the...

Page 13: ...nnection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European...

Page 14: ...be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific co...

Page 15: ...ed examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authoriz...

Page 16: ...xv...

Page 17: ...environment or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources Househol...

Page 18: ...1 INTRODUCTION Congratulations on the purchase of your printer This chapter includes Special Features Printer Components...

Page 19: ...ut tray Tray2 supports all standard sizes of paper Two output tray select either the top output face down or the rear output tray face up for the most convenient access Straight through paper path cap...

Page 20: ...ot printing This printer meets Energy Star guidelines for energy efficiency Expand the printer capacity This printer has 32 MB of memory which can be expanded to 160 MB An optional Serial interface ca...

Page 21: ...L 2552W comes with a built in network interface 10 100 Base TX ML 2552W also has a wireless network interface But you need to add the optional network interface card to ML 2550 Printer Features The ta...

Page 22: ...ace down Control Panel see page 3 2 Tray1 500 sheet paper feeder Toner cartridge Top Cover Paper level indicator Control board cover needed to access the control board to install printer options Multi...

Page 23: ...s a ML 2552W Parallel port USB port Power switch Network port ML 2550 Option ML 2551N ML 2552W Standard Wireless network antenna port ML 2550 ML 2551N Option ML 2552W Standard Rear output tray Face up...

Page 24: ...etting up your printer This chapter includes Unpacking Installing the Toner Cartridge Loading Paper Connecting a Printer Cable Turning the Printer On Printing a Demo Page Changing the Display Language...

Page 25: ...th the following items NOTES If any items are missing or damaged notify your dealer immediately Components may differ from one country to another The CD ROM contains the printer driver the User s Guid...

Page 26: ...Allow extra space for opening covers and trays The area should be well ventilated and away from direct sunlight or sources of heat cold and humidity Do not set the printer close to the edge of your de...

Page 27: ...ht scratch the drum of the cartridge 3 Locate the sealing tape at the end of the toner cartridge Carefully pull the tape completely out of the cartridge and discard it NOTE The sealing tape should be...

Page 28: ...e to light for more than a few minutes Cover it with a piece of paper if left exposed for more than a few minutes If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold...

Page 29: ...losed NOTE When printing text at 5 coverage you can expect a toner cartridge life of approximately 10 000 pages 5 000 pages for the toner cartridge that is shipped with the printer Loading Paper You c...

Page 30: ...raighten the edges on a level surface 3 Load paper with the print side facing down You can load previously printed paper The printed side should be facing up with an uncurled edge at the top side If y...

Page 31: ...ant to change the paper size in the tray refer to Changing the Paper Size in the Tray below 5 Slide the tray back into the printer Changing the Paper Size in the Tray If you load long paper in the tra...

Page 32: ...s to the desired paper size marked at the bottom of the tray 3 Squeeze the paper width guide and adjust it to the desired paper size marked at the bottom of the tray NOTES Do not push the width guide...

Page 33: ...ct the printer to the parallel port of the computer requires a certified parallel cable You will need to buy a IEEE1284 compliant cable 1 Make sure that both the printer and the computer are turned of...

Page 34: ...lug the USB printer cable into the connector on the back of the printer 3 Connect the other end of the cable to the USB port on your computer See your computer User s Guide if you need help NOTES For...

Page 35: ...inter you can replace the network interface card to one supporting the wireless LAN interface For details about installing the card see page F 6 Using an Ethernet Cable 1 Make sure that both the print...

Page 36: ...urning the Printer On 1 Plug the power cord into the power receptacle on the back of the printer 2 Plug the other end into a properly grounded AC outlet and turn on the printer using the power switch...

Page 37: ...s features and capabilities prints out Changing the Display Language To change the language that is displayed on the control panel take the following steps 1 In ready mode press the Menu button on the...

Page 38: ...information about installing the PostScript driver Remote Control Panel for Dos applications Go to Appendix D Printing From DOS Applications for information about installing the DOS print software an...

Page 39: ...er drivers Driver Feature SPL PostScript Win 2000 XP Win 9x Win NT4 0 Win 2000 XP Win 9x Win NT4 0 Mac Toner Save Y Y Y Y Y Y N Print quality option Y Y Y Y Y Y Y Double sided printing Y Y Y Y Y Y Y B...

Page 40: ...ve letter for the CD ROM drive and click OK NOTE If the New Hardware Found window appears during the installation procedure click the icon in the upper right corner of the window or click Cancel 2 Whe...

Page 41: ...2 18 SETTING UP YOUR PRINTER 3 Click Install the Samsung Software on your PC 4 Click Next 5 When the installation is completed click Finish...

Page 42: ...When reinstallation is done click Finish Removing Printer Software 1 From the Start menu select Programs 2 Select Samsung ML 2550 Series and then Samsung ML 2550 Series Driver Maintenance 3 The Samsun...

Page 43: ...for the CD ROM drive and click Next 5 Click Next The USB driver will be installed 6 When the installation is completed click Finish 7 When the language selection window appears select the appropriate...

Page 44: ...3 This chapter describes how to use the printer s control panel This chapter includes Understanding the Control Panel Using Control Panel Menus USING THE CONTROL PANEL...

Page 45: ...rinter switches to off line Offline The printer is off line and cannot print If you press On Line Continue the printer switches to on line Printing XXX xxx is the current emulation The printer is prin...

Page 46: ...o off line Orange On The printer stops printing due to a major error Check the display message See page 7 20 for details on the meaning of the error message Blinking A minor error occurs and the print...

Page 47: ...ode is enabled and the printer uses less toner to print a document If the button backlight is off the mode is disabled and the printer will print in the normal quality For more information on the Tone...

Page 48: ...sired menu item displays on the bottom line 2 Press the Enter button to access the menu 3 Press the scroll button or until the desired menu item displays on the bottom line 4 Press the Enter button to...

Page 49: ...y Altitude Adj Auto CR Job Time Out RS 232C Maintenance Printer See page 3 13 Default Set Current Job Information See page 3 7 Configuration Menu Map Demo Page PS3 Font List PCL Font List EPSON Fonts...

Page 50: ...settings of the control panel menu items Demo Page The demo page allows you to check if your printer properly performs printing PS3 Font List PCL Font List EPSON Fonts The font sample list shows all o...

Page 51: ...Select for plain paper Thick Select for thick paper Thin Select for thin paper Bond Select for bond paper Color Paper Select for color paper Card Stock Select for card stocks Labels Select for labels...

Page 52: ...ct from Tray Source and the selected tray is empty the printer automatically prints from other trays If this menu item is set to Off the On Line Continue button backlight blinks in orange and the prin...

Page 53: ...ng edge as followings Long Edge Flip on long edge Prints pages to read like a book Short Edge Flip on short edge Prints pages to read by flipping over like a note pad Select Off to print on one side o...

Page 54: ...binding from 0 0 to 22 mm increasing by 1mm Long Binding Set the right margin of the rear side for long binding from 0 0 to 22 mm increasing by 1mm Simplex Margin Set the margin of print materials fo...

Page 55: ...photos or some business graphics that will benefit from enhanced line screening Image Enhance This item enhances the print quality Normal Doesn t enhance the quality Image Enhance Enhances bitmap ima...

Page 56: ...D Language setting determines the language of the text that appears on the control panel display and information printing Emulation The printer language defines how the computer communicates with the...

Page 57: ...tically clear the message and continue printing Jam Recovery This item determines how the printer behaves when a paper jam occurs Off The printer does not reprint pages Printing performance might be i...

Page 58: ...g a setting higher than 19200 bps with the COM port may cause unexpected errors in DOS mode Robust XON Turns use of XON OFF of serial communication control on or off When this item is set to On the pr...

Page 59: ...CL46 PCL54 s interval and point size are fixed Symbol This item selects the symbol to be used in PCL emulation The symbol is the group of numbers marks and special signs being used when printing lette...

Page 60: ...rier This item lets you select the version of Courier font to use Item Explanation Print PS Error You can select whether or not your printer prints an error list when a PS error occurs Select On to pr...

Page 61: ...of the print material Character Set This item allows you to select a character set of the desired language Character Tab This item selects the character set LPI You can set the number of lines printe...

Page 62: ...et Method IP Address Subnet Mask and Gateway menu IP Get Method You can set this item only when you set Config TCP to Yes Static You can enter IP address subnetmask and gateway manually BOOTP The BOOT...

Page 63: ...en press the Enter button For the 2nd to the 4th byte you can set the value in the same way Config 802 11b Configure the Wireless Network environments If you select Yes the following options are avail...

Page 64: ...utomatically EN_8022 Select this value to use the IEEE 802 2 frame type EN_8023 Select this value to use the IEEE 802 3 frame type EN_II Select this value to use the ETHERNET II frame type EN_SNAP Sel...

Page 65: ...USING THE CONTROL PANEL 3 22 MEMO...

Page 66: ...he different paper trays for the best print quality This chapter includes Choosing Paper and Other Materials Selecting the Output Location Loading Paper Printing on Envelopes Printing on Labels Printi...

Page 67: ...y size paper that fits easily within the paper adjusters of the paper tray Weight Your printer supports paper weight as follows 16 28 lbs 60 105 g m2 bond for the Tray1 or optional Tray2 16 43 lbs 60...

Page 68: ...148 x 210 mm A6 105 x 148 mm Statement 5 5 x 8 5 in 500 500 500 500 500 500 500 100 100 100 100 100 100 100 100 100 1 1 1 1 1 1 1 1 1 Envelopes No 10 4 12 x 9 5 in Monarch 3 87 x 7 5 in C5 162 x 229 m...

Page 69: ...er with embossed lettering perforations or texture that is too smooth or too rough Coloured paper should be of the same high quality as white photocopy paper The pigments must withstand the printer s...

Page 70: ...problems such as excessive curl try printing to the rear output tray To avoid paper jams do not open or close the rear output tray while the printer is printing Printing to the Top Output Tray Face do...

Page 71: ...the following over 100 sheets of paper continuously envelopes labels small custom size paper postcards paper lighter than 60 g m2 16 lb or heavier than 105 g m2 28 lb transparencies some special trans...

Page 72: ...verloaded with printed pages it may fall from the printer Remove the pages so that the tray is not overloaded Loading Paper Proper paper loading helps prevent paper jams and ensure trouble free printi...

Page 73: ...rpose Tray is located in the front of your printer It can be closed when you are not using it making the printer more compact The Multi Purpose Tray can hold several sizes and types of paper such as t...

Page 74: ...erials should be loaded face up with the top edge going into the Multi Purpose Tray first and be placed on the centre of the tray Do not place objects on the Multi Purpose Tray Also avoid pressing dow...

Page 75: ...the print side face up If you want to print on previously printed paper from the Multi Purpose Tray the printed side should be facing down with an uncurled edge to the printer If you experience probl...

Page 76: ...pose Tray with the correct paper size allows you to select paper by size rather than paper source when you print from your software application You do not have to check which paper is loaded in the Mu...

Page 77: ...pful when you want to check the print quality after each page is printed This loading procedure is almost the same as the procedure for loading in the Multi Purpose Tray except you load paper sheet by...

Page 78: ...Print a document The display shows a message prompting you to load paper and press the On Line Continue button 5 Press the On Line Continue button The printer picks up the paper and prints After one p...

Page 79: ...and pull the extender Guidelines Only use envelopes recommended for laser printers Before loading envelopes in the Multi Purpose Tray make sure that they are undamaged and are not stuck together Do n...

Page 80: ...ck to separate the pages before loading 4 Load the envelopes onto the Multi Purpose Tray with the flap side down The stamp area is on the left side and the end of the envelope with the stamp area ente...

Page 81: ...n envelopes configure the paper source type and size properly in the software application For details see page 5 7 For details about setting on the control panel see page 3 5 7 After printing close th...

Page 82: ...sing temperature of 200 C 392 F for 0 1 second Make sure that there is no exposed adhesive material between the labels Exposed areas can cause labels to peel off during printing which can cause paper...

Page 83: ...operly in the software application For details see page 5 7 For details about setting on the control panel see page 3 5 4 After printing close the Multi Purpose Tray and the rear output tray NOTE To p...

Page 84: ...first Adjust the guide to fit the width of the transparencies Guidelines Only use transparencies recommended for use in laser printers Ensure that transparencies are not wrinkled curled or have any to...

Page 85: ...close the Multi Purpose Tray and the rear output tray NOTES If you print on thin transparencies to the rear output tray they can be curled In this case use the top output tray If the problem persists...

Page 86: ...t ink that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature of 400 F 205 C for 0 1 second Ink on letterheads must be non flammable and should no...

Page 87: ...printer The minimum size is 76 by 127 mm 3 by 5 in and the maximum size is 216 by 356 mm 8 5 by 14 in Guidelines Always insert the short edge into the Multi Purpose Tray first If you want to print in...

Page 88: ...pplication For details see page 5 7 NOTE If the size of your print material is not listed in the Size box in the Paper tab of the printer driver properties click the Custom button and set the size man...

Page 89: ...USING PRINT MATERIALS 4 24 MEMO...

Page 90: ...Using the Toner Save Mode Printing on Both Sides of Paper Printing Multiple Pages on One Sheet of Paper N Up Printing Printing the Reduced or Enlarged Document Fitting Your Document to a Selected Pap...

Page 91: ...detailed information about printing from a Macintosh computer see Appendix A Using Your Printer with a Macintosh For detailed information about printing from a Linux system Appendix C Using Your Print...

Page 92: ...access all the information you will need when using your printer The Layout tab is first displayed If necessary select the Orientation option The Orientation option allows you to select the direction...

Page 93: ...irst and change any remaining settings using the printer driver The settings you change remain in effect only while you are using the current programme To make your changes permanent make them in the...

Page 94: ...nt job Pressing the button cancels only the current job in the printer If more than one print job is in the printer memory the button must be pressed once for each job To stop a print job from the Pri...

Page 95: ...g just select the item from the Favorites drop down list To delete a Favorites item select it from the list and click Delete You can also restore the printer driver s default settings by selecting Pri...

Page 96: ...es Property Description Copies Copies allows you to choose the number of copies to be printed You can enter up to 999 Size The Size option allows you to choose the size of paper loaded in the tray If...

Page 97: ...materials select the corresponding paper type For more information on print materials refer to Chapter 4 Using Print Materials If you use cotton paper set the paper type to Thick for the best printing...

Page 98: ...trol panel button Press the Toner Save button on the control panel The printer must be in ready mode the On Line Continue button is on in green and Ready is shown on the display If the button backligh...

Page 99: ...option You can select from Printer Setting If you select this option the Toner Save feature is determined by the setting you ve made on the control panel of the printer On Select this option to allow...

Page 100: ...aper size A4 Letter Legal and Folio Paper jam occurs if duplexing with rear tray open There are three ways to enable or disable the double sided printing Using the control panel button Press the Duple...

Page 101: ...ge 5 2 2 From the Layout tab select the paper orientation 3 From the Double sided Printing section select the desired binding option 4 Click the Paper tab and select the paper source size and type 5 C...

Page 102: ...tion access the printer properties See page 5 2 2 From the Layout tab choose Multiple Pages per Side in the Type drop down list 3 Select the number of pages you want to print per sheet 1 2 4 6 9 or 16...

Page 103: ...your print job on a page 1 When you change the print settings from your software application access the printer properties See page 5 2 2 From the Layout tab select Reduce Enlarge in the Type drop dow...

Page 104: ...This can be useful when you want to check fine details on a small document 1 When you change the print settings from your software application access the printer properties See page 5 2 2 From the Lay...

Page 105: ...ster size document 1 When you change the print settings from your software application access the printer properties See page page 5 2 2 From the Layout tab select Poster in the Type drop down list 3...

Page 106: ...ooklets Booklet printing feature allows you to print your document a double sided job and arrange the pages so that the paper can be folded in half after printing to produce a booklet 1 When you chang...

Page 107: ...L printed diagonally across the first page or all pages of a document There are several predefined watermarks that come with your printer and they can be modified or you can add new ones to the list U...

Page 108: ...preview image is provided so that you can see how the watermark will appear on the printed page If the First Page Only box is checked the watermark will be printed on the first page only 4 Select the...

Page 109: ...the Current Watermarks list and change the watermark message and the options Refer to Creating a Watermark on page 5 19 4 Click Update to save the changes 5 Click Ok Deleting a Watermark 1 When you ch...

Page 110: ...t need to load preprinted letterhead paper in the printer You need only tell the printer to print the letterhead overlay on your document Creating a New Page Overlay To use a page overlay you must cre...

Page 111: ...destination path if necessary The default is C My Document 6 Click Save You will see the name in Overlay List 7 Click OK or Yes until you complete creating The file is not printed out Instead it will...

Page 112: ...lick the Extras tab 4 Select the desired overlay from the Overlay drop down list box 5 If the desired overlay file does not appear in the Overlay list click the Edit button and Load Overlay and select...

Page 113: ...s been selected the overlay will be automatically printed with your document 7 Click OK or Yes until the printing starts The selected overlay will be downloaded with your print job and printed on your...

Page 114: ...ion Resolution You can select the printing resolution by choosing from 1200 dpi Best 600 dpi Normal or 300 dpi Draft The higher the setting the sharper the clarity of printed characters and graphics H...

Page 115: ...agged edges that can occur on the angles and curves of each character Image Enhance This setting refines the print quality of photo images Advanced Options You can set advanced settings by clicking th...

Page 116: ...ted fonts such as Korean or Chinese or various types of fonts will print faster in this setting Print as Graphics When this option is selected the driver will download any fonts as graphics When print...

Page 117: ...al Your printer prints in normal order Reverse All Pages Your printer prints all pages in reversed order This setting is helpful when you are using the rear output tray Print Odd Pages Your printer pr...

Page 118: ...nd economical printing and information for maintaining the toner cartridge and the printer This chapter includes Printing a Configuration Page Maintaining the Toner Cartridge Cleaning the Printer Cons...

Page 119: ...s or to verify installation of optional accessories such as memory optional tray and printer languages To print a configuration page 1 In ready mode press the Menu button on the control panel until yo...

Page 120: ...r cartridge life expectancy The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at 5 coverage a new toner cartridge lasts an average of 10 000 pag...

Page 121: ...ntenance displays on the bottom line and press the Enter button 4 Press the scroll button or to select the required option Remain Toner 5 Press the Enter button The display shows the percentage of the...

Page 122: ...er cartridge from side to side 5 for 6 times to redistribute the toner evenly NOTE If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into...

Page 123: ...MAINTAINING YOUR PRINTER 6 6 Replacing the Toner Cartridge 1 Open the top cover 2 Remove the old cartridge 3 Install a new toner cartridge See page 2 4...

Page 124: ...th surfactants containing large amounts of alcohol solvent or other strong substances can discolor or crack the cabinet Cleaning the Outside Clean the cabinet of the printer with a soft lint free clot...

Page 125: ...o not expose it to light for more than a few minute Cover it with a piece of paper if necessary Also do not touch the black transfer roller inside the printer 4 Locate the long strip of glass LSU insi...

Page 126: ...scarded 1 Ensure that the printer is turned on and in ready mode with paper loaded in the tray 2 In ready mode press the Menu button on the control panel until you see Setup on the bottom line of the...

Page 127: ...llowing items should be replaced after you have printed a specified number of pages See the table below To purchase the consumables and replacement parts contact your Samsung dealer or the retailer wh...

Page 128: ...ng your printer This chapter includes Troubleshooting Checklist Solving General Printing Problems Clearing Paper Jams Solving Print Quality Problems Understanding Display Messages Common Windows Probl...

Page 129: ...e display go to Understanding Display Messages on page 7 20 Check the demo page to see if it is printed correctly If there is a print quality problem go to Solving Print Quality Problems on page 7 15...

Page 130: ...ay be in manual feed mode and out of paper Check the display message add paper to the Multi Purpose Tray and press the On Line Continue button on the printer s control panel The connection cable betwe...

Page 131: ...may be very complex Reduce the complexity of the page or try adjusting the print quality settings The maximum print speed of your printer is 24 PPM pages per minute for A4 sized paper or 25 PPM for L...

Page 132: ...to another computer and try a print job that you know works Finally try a new printer cable The wrong printer driver was selected Check the application s printer selection menu to ensure that your pri...

Page 133: ...ust contact the customer service to replace the transfer roller The illustrations print incorrectly in Adobe Illustrator The setting in the software application is wrong Print the document with select...

Page 134: ...m and to clear it In the Paper Feed Area 1 Slide out the Tray1 to expose the jammed paper 2 Remove any misfed paper by pulling it out by the visible edge from the tray Make sure that all of the paper...

Page 135: ...er remove the tray from the printer and carefully pull the jammed paper free from the printer 3 Slide the tray back into the printer 4 Open and close the top cover to resume printing In the Optional T...

Page 136: ...y out of the printer and remove the paper 4 Slide the trays back into the printer Open and close the top cover Printing can be resumed In the Multi Purpose Tray 1 Open the Multi Purpose Tray 2 Careful...

Page 137: ...printer If not continue to Step 2 2 Open the top cover and remove the toner cartridge CAUTION To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Place a pi...

Page 138: ...sible or there is resistance when you pull the paper go to In the Paper Exit Area on page 7 12 5 Flip down the guide feed and reinstall the toner cartridge NOTE If the toner cartridge is difficult to...

Page 139: ...the paper is visible pull it straight out If not continue to Step 2 2 Open the rear output tray 3 Loosen the paper if it is caught in the feed rollers Then gently pull the paper out 4 Close the rear...

Page 140: ...Remove the jammed paper 3 Close the rear output cover 4 Open and close the top cover Printing can be resumed Duplex Jam 2 1 Pull the paper tray out of the printer 2 Pull down the metal plate inside of...

Page 141: ...page 2 6 Ensure that the adjustable guides are positioned correctly Do not overload the paper tray Ensure that the paper is below the paper limit mark on the inside wall of the tray Do not remove the...

Page 142: ...3 If the entire page is light the print resolution setting is too light or Toner Save Mode is on Adjust the print resolution and Toner Save Mode in the printer properties See page 5 25 and page 5 9 r...

Page 143: ...e has probably been scratched Install a new toner cartridge Gray background If the amount of background shading becomes unacceptable the procedures below may fix the problem Change to a lighter weight...

Page 144: ...per does not absorb too much moisture If background scatter occurs on an envelope change the printing layout to avoid printing over areas that have overlapping seams on the reverse side Printing on se...

Page 145: ...fications on page G 3 Open the rear cover and try printing to the rear output tray face up Turn over the stack of paper in the paper tray Also try rotating the paper 180 in the tray Back of printouts...

Page 146: ...rency Because of the composition of the transparency some character voids are normal You may be printing on the wrong surface on the paper Remove the paper and turn it around The paper may not meet pa...

Page 147: ...ge designed for your printer Jam 0 A paper jam occurs in the paper feed area Remove the jammed paper from the tray in use referring to page 7 7 Jam 1 A paper jam occurs around the toner cartridge Remo...

Page 148: ...In Tray The displayed tray is empty Load the corresponding size of paper into the tray Ready Close Tray 1 The Tray1 is open Close the Tray1 to clear the message Ready Close Tray 2 The Tray2 is open C...

Page 149: ...firmware programme in the printer has been damaged You need to download the programme to the printer again Contact your local Samsung dealer Message Status Do this Problem Possible Cause and Solution...

Page 150: ...ables are connected correctly and the printer is turned on Check if Ready appears on the display of the control panel If not press the On Line Continue button to switch your printer to on line Make su...

Page 151: ...ing Install the PostScript driver See page B 2 This job contains binary data message appears The pure binary data option is not supported by the PostScript driver Open the Properties of the PostScript...

Page 152: ...stem default In some conditions it may not be possible to change the default queue This happens with some variants of LPRng especially on recent RedHat systems that use the printconf database of queue...

Page 153: ...e document may not print correctly I can t print to a SMB Windows printer To be able to configure and use SMB shared printers such as printers shared on a Windows machine you need to have a correct in...

Page 154: ...r owning the spooler daemon On my PCL or SPL printer I sometimes get error messages printing instead of my document Unfortunately some Unix applications may generate non compliant PostScript output th...

Page 155: ...SOLVING PROBLEMS 7 28 MEMO...

Page 156: ...rface card option for ML 2550 When you print a file from a Macintosh computer you can use PostScript driver by installing the PPD file This chapter includes Installing Software for Macintosh Setting U...

Page 157: ...er icon next to each language to select the correct one 5 Click Continue 6 The Samsung Laser Printer Installer window opens Select the installation type The window provides two options for software in...

Page 158: ...nu select Chooser 3 Click LaserWriter 8 the PostScript driver provided with your Macintosh The name of your printer appears in the list 4 Select SEC000xxxxxxxxx from the printer box where the xxxxxxxx...

Page 159: ...If Auto Select does not work properly select Samsung in Printer Model and Samsung ML 2550 Series in Model Name Your printer appears on the Printer List and is set as a default printer For USB connect...

Page 160: ...choose Samsung ML 2550 Series 9 When the setup is completed click Create 10Click Save In Mac OS 10 2 x 1 Follow the instructions on page A 2 to install the PPD file on your computer 2 Open Print Cent...

Page 161: ...tosh application and select a file you want to print 2 Open the File menu and click Page Setup Document Setup in some applications 3 Choose your paper size orientation paper type and other options and...

Page 162: ...Paper Size Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages 1 From your Macint...

Page 163: ...he binding options are Which is the conventional layout used in book binding Which is the type often used with calendars 1 From your Macintosh application select Print from the File menu 2 Select the...

Page 164: ...nter Features Select the Advanced Options if you are an Mac OS 9 x user 3 Select an option from the Fit to Page drop down list and click Print Nearest Size and Scale The printer automatically selects...

Page 165: ...USING YOUR PRINTER WITH A MACINTOSH A 10 MEMO...

Page 166: ...the PostScript driver provided with your system CD ROM to print a document use the information on this Appendix This chapter includes Installing PS Drivers Using PS Printer Driver Features USING WINDO...

Page 167: ...ee page 2 20 connecting with a network interface see page 2 12 For a ML 2550 you need to install an optional network interface card see Installing a Network or Serial Interface Card on page F 6 Instal...

Page 168: ...4 When reinstallation is done click Finish Removing PS Drivers 1 From the Start menu select Programs 2 Select Samsung ML 2550 Series and then Samsung ML 2550 Series PS Driver Maintenance 3 The Samsung...

Page 169: ...ript printer driver can be opened from the Printers folder or an application To open the properties window from the Printer folder 1 Click the Windows Start button 2 Select Settings then Printers to o...

Page 170: ...C You can use your printer in a Linux environment This chapter includes Installing the Printer Driver Using the Configuration Tool Changing LLPR Properties USING YOUR PRINTER IN LINUX...

Page 171: ...mmended Requirements Pentium IV 1GHz or higher RAM 256 MB or higher 1 GB or higher Softwares Glibc 2 1 or higher GTK 1 2 or higher GhostScript Installing the Printer Driver 1 Make sure that you connec...

Page 172: ...type in root local root cd mnt cdrom the CD ROM directory root local cdrom setup sh 4 Select the installation type either Recommended or Expert and then click Continue Recommended is fully automated...

Page 173: ...e window NOTE Depending on the printing system in use the Administrator Login window may appear Type in root in the Login field and enter the system password 8 You see the printers currently added in...

Page 174: ...ing on the printer in use The Description and the Location field in the Queue screen may not appear depending on the printing system in use 11To exit click OK 12When the window prompts that the new pr...

Page 175: ...he system password NOTE You must log in as a super user root to install a new printer to the printing system If you are not ask your system administrator 3 From the Startup Menu icon at the bottom of...

Page 176: ...the Linux Printer Configuration window select the Uninstall command from the File menu 3 The Administrator Login window appears Type in root in the Login field and enter the system password Click Pro...

Page 177: ...r properties and changing their local preference To access the Configuration Tool 1 From the Startup Menu icon at the bottom of the screen select Linux Printer and then Configuration Tool The Linux Pr...

Page 178: ...ic job s in the queue If you drag a specific job s you can drop it into the print queue of another printer The Properties tab allows you to change the default printer settings NOTE Regular users are a...

Page 179: ...ow 1 From the application you are using select the Print command 2 When the Linux LPR window opens click Properties You can also open the LLPR window by using the following Click the Startup Menu icon...

Page 180: ...used when printing images files i e when a non PostScript document is passed to LLPR on the command line But colour settings will also take effect for postscript documents Text allows you to select th...

Page 181: ...USING YOUR PRINTER IN LINUX C 12 MEMO...

Page 182: ...o print from a DOS software Programme using the Remote Control Panel utility provided in the supplied software CD ROM This chapter includes About the Remote Control Panel Installing the Remote Control...

Page 183: ...software programmes Printer drivers are supplied by the manufacturers of your DOS software programmes If your DOS software Programme does not include a printer driver for your printer contact the manu...

Page 184: ...stallation is completed click Finish Uninstalling the Remote Control Panel 1 From the Start menu select Programs 2 Select Samsung ML 2550 Series and then Uninstall Remote Control Panel 3 Click OK The...

Page 185: ...gramme override the ones that are selected in the Remote Control Panel Starting the Remote Control Panel 1 From the Start menu select Programs 2 Select Samsung ML 2550 Series and then Remote Control P...

Page 186: ...nfigure general settings for printing Paper Size sets the paper size Orientation determines how the output is printed on the page Paper Tray sets the default paper source Auto CR sets how the printer...

Page 187: ...job is sent to the printer If it is checked the printer will pick up the paper from the tray after fifteen seconds Otherwise the printer will wait for you to load paper in the Multi Purpose Tray Jam R...

Page 188: ...job For the best result set this to the paper type you loaded in the tray of the printer When using the plain paper set this to Printer Default Image Quality improves the print quality of your text an...

Page 189: ...rint a resident page to test your printer s performance Self Test prints a configuration sheet A list of the user default settings and the amount of printer memory available prints Demo Page prints a...

Page 190: ...elected a scalable monospaced font Pitch refers to the number of fixed space characters in one horizontal inch of type Point Size sets the font point size only if you have selected a scalable typograp...

Page 191: ...the printer Fonts adds or deletes fonts You can also print the font sample list Macros adds or deletes macros You can also activate Enable macro or deactivate Disable macro them Delete all macros and...

Page 192: ...ings for PostScript 3 emulation Font List allows you to print the PS font sample list Print error information determines whether or not the printer prints the error information page when an error occu...

Page 193: ...Table selects the character sets Pitch sets the font pitch Pitch refers to the number of fixed space characters in a horizontal inch of type LPI sets the number of lines printed a vertical inch You c...

Page 194: ...ork via direct attachment to an external print server This chapter includes About Sharing the Printer on a Network Setting Up a Locally Shared Printer Setting Up a Network Connected Printer NOTE If yo...

Page 195: ...inter ML 2551N and ML 2552W printers have the built in network interface For more information about connecting your printer to the network see page 2 12 To use a ML 2550 printer as a network printer y...

Page 196: ...erties in the Printer menu 6 Click the Sharing tab and check the Shared As box Fill in the Shared Name field and click OK Setting Up the Client Computer 1 Right click the Windows Start button and sele...

Page 197: ...d As box For Windows XP check the Share this printer box 6 For Windows NT 4 0 fill in the Share Name field and click OK For Windows 2000 XP fill in the Shared Name field and click OK Setting Up the Cl...

Page 198: ...r To use as your network printer you have to set up the desired network protocols on the printer Setting protocols can be accomplished by using the supplied network program Please refer to SyncThru Us...

Page 199: ...ications 1 In ready mode press the Menu button until you see Network on the bottom line of the display 2 Press the Enter button to access the menu 3 Press the scroll button or until Print Net CFG disp...

Page 200: ...until you see Network on the bottom line of the display 2 Press the Enter button to access the menu 3 Press the scroll button or until Config Network displays on the bottom line Press the Enter butto...

Page 201: ...In ready mode press the Menu button until you see Network on the bottom line of the display Press the Enter button to access the menu 2 Press the Enter button when Config Network displays on the bott...

Page 202: ...d 13 to configure the other TCP IP parameters 16Press the ON Line Continue button to return to ready mode Dynamic Addressing BOOTP DHCP To assign the TCP IP address automatically by the server take th...

Page 203: ...n the printer In most cases you can keep the default setting AUTO However you can manually set the frame type format if required AUTO default Automatically senses and limits the frame type to the firs...

Page 204: ...r Level button 5 Press the scroll button or until Netware displays on bottom line Press the Enter button 6 Press the Enter button when On displays 7 press the Upper Level button then use the scroll bu...

Page 205: ...11b After selecting Yes in Config 802 11b configure the following items SSID When you select Search List the wireless network card on your printer searches for wireless networks in the area and shows...

Page 206: ...will scan all available channels for the specified network and will adapt its channel to the one detected Default setting is 10 Authentication Open System or Shared Key The Samsung print server is no...

Page 207: ...USING YOUR PRINTER ON A NETWORK E 14 MEMO...

Page 208: ...user may have different requirements however Samsung makes several options available to enhance the printer s capabilities This chapter includes Precautions When Installing Printer Options Installing...

Page 209: ...ANY internal or external printer option DISCHARGE STATIC ELECTRICITY The control board and internal printer options Memory DIMM Network and Serial interface cards are sensitive to static electricity B...

Page 210: ...al printer memory option are provided on DIMM Dual In line Memory Modules This procedure is applicable to either option 1 Turn the printer power off and unplug all cables from the printer 2 Remove the...

Page 211: ...ch and the connection point are aligned with the slot as shown and insert it all the way into the lower slot labelled RAM DIMM at a 90 degrees angle 4 Replace the control board cover and tighten the t...

Page 212: ...acintosh For PS printing on a Windows system refer to Appendix B Using Windows PostScript Driver Removing the Memory DIMM 1 Follow steps 1 and 2 on page F 3 to access the control board 2 Push the clip...

Page 213: ...w this procedure to install the network or serial interface card option in your printer 1 Unpack the network or serial printer card Make sure that there is no missing or damaged part 2 Turn the printe...

Page 214: ...old bracket If you are replacing the network interface card with new one or the serial interface card remove the two screws and the old card 5 Align the connector on the network or serial interface ca...

Page 215: ...6 Tighten the two screws which you removed in Step 4 7 Replace the control board cover and tighten the two screws 8 If you purchase the network interface card supporting the wireless LAN interface ins...

Page 216: ...n about configuring and using the printer on a network environment refer to the User s Guide provided with the network interface card You can also configure the network parameters on the control panel...

Page 217: ...by installing an optional Tray2 The optional paper tray consists of two components the support unit and paper tray 1 Turn off the printer and unplug all cables from the printer 2 Remove the tape fast...

Page 218: ...nformation about loading paper in the tray see page 2 6 7 Reconnect the power cord and cables and then turn the printer on NOTE When you print a document configure the printer driver from your applica...

Page 219: ...PROGRAMME INSTALLING PRINTER OPTIONS F 12 MEMO...

Page 220: ...G This chapter includes Printer Specifications Paper Specifications SPECIFICATIONS...

Page 221: ...dBA Printing Less than 53 dBA Toner Supply Single cartridge Toner Cartridge Life 10 000 A4 Letter pages at 5 Coverage Ships with 5 000 pages Starter toner cartridge Duty Cycle Monthly Up to 100 000 pa...

Page 222: ...can cause the following problems Poor print quality Increased paper jams Premature wear on the printer NOTES Some paper may meet all of the guidelines in this guide and still not produce satisfactory...

Page 223: ...7 mm 7 2 X 10 in Folio 216 X 330 mm 8 5 X 13 in A5 148 X 210 mm 5 8 X 8 2 in Multi Purpose Tray Dimensionsa a The printer supports a wide range of media sizes See Printing on Card Stock or Custom size...

Page 224: ...lution Poor print quality or toner adhesion problems with feeding Too moist too rough too smooth or embossed faulty paper lot Try another kind of paper between 100 250 Sheffield 4 5 moisture content D...

Page 225: ...second Paper Specifications Paper Output Capacity Category Specifications Acid Content 5 5 8 0 pH Caliper 0 094 0 18 mm 3 0 7 0 mils Curl in Ream Flat within 5 mm 0 02 in Cut Edge Conditions Cut with...

Page 226: ...en not to purchase more paper than can be used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause damage Planning is important to pr...

Page 227: ...not contain air Condition Envelopes should not be wrinkled nicked or otherwise damaged Temperature You should use envelopes that are compatible with the heat and pressure of the printer Size You shoul...

Page 228: ...might cause wrinkling creasing or even jams and may even damage the fuser Envelope Margins The following gives typical address margins for a commercial 10 or DL envelope NOTES For best print quality...

Page 229: ...inter s fusing temperature Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams Curl Prior to printing labels...

Page 230: ...es print 4 14 error messages 7 20 Ethernet cable print 2 12 F face down output tray 4 5 face up output tray 4 6 Favorite setting use 5 6 features printer 1 2 printer driver 2 16 G graphic properties s...

Page 231: ...urpose Tray 7 9 optional Tray 2 7 8 Tray 1 7 7 tips for avoiding 7 14 paper level bar 4 7 paper properties set 5 7 paper size set 5 7 paper source set 5 8 paper type set 5 8 parallel cable connect 2 1...

Page 232: ...m requirements for Linux C 2 for Macintosh A 2 for Windows 2 17 T toner cartridge install 2 4 maintain 6 3 redistribute 6 4 replace 6 6 Toner Save mode use 5 9 top output tray use 4 5 transparencies p...

Page 233: ...Home Visit us at www samsungprinter com Rev 8 00...

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