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06
TROUBLESHOO
TING & APPENDIX & W
ARRANT
Y
external wiring or connectors not supplied or authorized by
SAMSUNG; damage caused by incorrect electrical line current,
voltage, fluctuations and surges; damage caused by failure to
operate and maintain the product according to instructions; in-
home instruction on how to use your product; service to correct
installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e., house wiring,
fuses, or water inlet hoses); and reduced magnetron power
output related to normal aging.
The cost of repair or replacement under these excluded
circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions,
maintenance or installation are not covered by this limited
warranty. Please contact SAMSUNG at the number below for
assistance with any of these issues.
Samsung will charge a repair fee for replacing an accessory
or repairing cosmetic damage if the damage to the unit and/or
damage to or loss of the accessory was caused by the customer.
Items this covers include:
- Dented, scratched, or broken door, handle, out-panel, or control
panel
- Broken or lost tray, guide roller, coupler, filter, or wire rack
Parts that SAMSUNG has determined can be replaced by the
user may be sent to the customer for installation. In SAMSUNG’s
discretion, an authorized servicer can be dispatched to perform
such installation.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR
THE SHORTEST PERIOD ALLOWED BY LAW. Some states do
not allow limitations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply to you. This
warranty gives you specific rights, and you may also have other
rights, which vary from state to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR,
PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS
LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK,
HOTELS AND/OR RESTAURANT MEALS, REMODELING
EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF
THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND
EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Some states do not allow exclusion or
limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives
you specific rights, and you may also have other rights, which
vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation
of the product. No warranty or guarantee given by any other
person, firm, or corporation with respect to this product shall be
binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864) and
www.samsung.com/us/support
warranty (Canada)
SAMSUNG OVER-THE-RANGE (OTR)
MICROWAVE OVEN
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by
Samsung Electronics Canada, Inc. (SAMSUNG) and delivered
new, in the original carton to the original consumer purchaser,
is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR, FIVE (5) YEARS
PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory
or repairing a cosmetic defect if the damage to the unit and/or
damage to or loss of the accessory was caused by the customer.
Items this stipulation covers include:
- A Dented, Scratched, or Broken Door, Handle, Out-Panel, or
Control Panel
- A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire
Rack
User Replaceable Parts may be sent to the customer for unit
repair. If necessary, a Service Engineer can be dispatched to
perform service.
This limited warranty begins on the original date of purchase, and
is valid only on products purchased and used in the Canada. To
receive warranty service, the purchaser must contact SAMSUNG
for problem determination and service procedures. Warranty
service can only be performed by a SAMSUNG authorized service
center. The original dated bill of sale must be presented upon
request as proof of purchase to SAMSUNG or SAMSUNG’s
authorized service center.
SAMSUNG will repair or replace this product, at our option and at
no charge as stipulated herein, with new or reconditioned parts
or products if found to be defective during the limited warranty
period specified above. All replaced parts and products become
the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period
subject to availability within the contiguous Canada. In-home
service is not available in all areas. To receive in-home service,
the product must be unobstructed and accessible to service
personnel. If during in-home service repair can not be completed,
it may be necessary to remove, repair and return the product.
If in-home service is unavailable, SAMSUNG may elect, at our
option, to provide for transportation of our choice to and from a
SAMSUNG authorized service center. Otherwise, transportation
to and from the SAMSUNG authorized service center is the
responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials
and workmanship encountered in normal, noncommercial use of
this product and shall not apply to the following, including, but
not limited to: damage which occurs in shipment; delivery and
installation; applications and uses for which this product was not
intended; altered product or serial numbers; cosmetic damage
or exterior finish; accidents, abuse, neglect, fire, water, lightning
or other acts of nature; use of products, equipment, systems,
utilities, services, parts, supplies, accessories, applications,
installations, repairs, external wiring or connectors not supplied
or authorized by SAMSUNG which damage this product or result
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