background image

32

The message 

Check the cable connection and the settings of the source device.

 appears.

Check that the cable is properly connected to the product.
Check that the device connected to the product is powered on.
Check the 

PC/AV Mode

 status. (

 → 

System

 → 

PC/AV Mode

 → 

DisplayPort

HDMI

USB Type-C

 → 

PC

 

or 

AV

.)

Set the connected 

HDMI

 or 

DisplayPort

 version. (

HDMI

 → 

System

 → 

Input Port Ver.

 → 

1.4

 or 

2.0

DisplayPort

 → 

System

 → 

DisplayPort Ver.

 → 

1.1

 or 

1.2↑

)

Not Optimum Mode

 is displayed.

This message appears when the signal from the graphics card exceeds the maximum resolution or 
frequency for the product.
Change the maximum resolution and frequency to suit the product performance, referring to 
Standard Signal Mode Table (

P.36

).

If this message appears and the connected device does not support the 

FreeSync

 function, turn off 

the 

FreeSync

 on the product.

The images on the screen look distorted.

Check the cable connection to the product.

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable, etc.) and try again.
Set the resolution and frequency to the recommended level.

The screen appears unstable and shaky. There are shadows or ghost images left on the screen.

Check that the resolution and frequency for the PC are within the range of resolution and frequency 
compatible with the product. Next, if required, change the settings, referring to Standard Signal 
Mode Table (

P.36

) in this manual and the 

Information

 menu on the product.

The screen is too bright. The screen is too dark.

Adjust 

Brightness

 and 

Contrast

.

Screen color is inconsistent.

Change the 

Color

 settings.

The colors on the screen have a shadow and are distorted.

Change the 

Color

 settings.

White does not really look white.

Change the 

Color

 settings.

There is no image on the screen and the power LED blinks every 0.5 to 1 second.

Check the cable connection between the product and PC, and ensure the connectors are locked.
Press any key on the keyboard or move the mouse to return to normal operating mode.
The product is operating in power-saving mode.

Text is blurry.

If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to 

Control Panel

 

→ 

Fonts

 → 

Adjust ClearType text

 and change 

Turn on ClearType

.

Video playback is choppy.

Playback of high-definition large video files can be choppy. This may be because the video player is 
not optimized for the PC resource.
Try playing the file on another video player.

Summary of Contents for LS34A654UXNXGO

Page 1: ...mprove the performance The contents of this manual are subject to change without notice to improve quality Samsung Samsung owns the copyright for this manual Use or reproduction of this manual in part...

Page 2: ...4 OnScreen Display 25 System 26 Support 29 Installing the Software Easy Setting Box 30 Restrictions and Problems with the Installation 30 System Requirements 30 DriverInstallation 30 Connecting and Us...

Page 3: ...ct diagnosis Screen issue 31 Checking the Resolution and Frequency 31 Check the following 31 Q A 34 Specifications General 35 Standard Signal Mode Table 36 Appendix Responsibility forthe Pay Service C...

Page 4: ...o protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not us...

Page 5: ...ear the kitchen stove Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bottom edge of the fron...

Page 6: ...hunderstorm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found...

Page 7: ...may get stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the product Product failure or personal injury...

Page 8: ...front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right...

Page 9: ...e direction shown in the figure Check that the stand neck is firmly connected Tightly fasten the connecting screw at the bottom of the stand base Fasten the large screw in the middle for assembly 3 4...

Page 10: ...on the product There is a risk of damaging the product Checking the space around the product Make sure to have enough space forventilation when placing the product An internal temperature rise may ca...

Page 11: ...ock An anti theft lock allows you to use the product securely even in public places The locking device shape and locking method depend on the manufacturer Refer to the manuals provided with your anti...

Page 12: ...omply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product or caus...

Page 13: ...ned on Custom Key Custom Key is used to directly access the function set in Setup Custom Key Setup Custom Key Return Eye Saver Mode PIP PBP Adaptive Picture Auto Source Switch Go to System Setup Custo...

Page 14: ...ged Eye Saver Mode Volume Source Eye Saver Mode Off Features The Direct Key Guide screen shows if Eye SaverMode is enabled Off Low High When the product not displays the OSD menu the 5 Way Button coul...

Page 15: ...bles from both the product and the external device to prevent damage to the product due to a short circuit or over current 3 After all signal cables have been properly connected connect the power cabl...

Page 16: ...re Connect to a USB device These ports are enabled when a PC is connected to the port using a USB Type C cable Connects to a source device using an HDMI cable or HDMI DVI cable Connects to a PC using...

Page 17: ...ng an DP Cable It is recommended to use the DP cable provided as an accessory If not provided be sure to use a DP cable of 1 5 m or below Connection Using the USB Type C Cable Check the bandwidth of y...

Page 18: ...rate will be affected by the USB device and your PC For USB related problems caused by OS drive programs or software please contact relevant suppliers With the launch of various USB devices on the mar...

Page 19: ...e the resolution on your PC to the optimum setting If the optimum resolution is not selected the message will appear up to three times for a specified time even when the product is turned off and on a...

Page 20: ...ll be used This menu is not available when Eco Saving Plus is enabled This menu is not available when Game Mode is enabled This menu is not available when Eye SaverMode is enabled This menu is not ava...

Page 21: ...of these signals Brightness You can adjust the general brightness of the picture Range 0 100 A highervalue will make the picture appear brighter This menu is not available when Picture Mode is set to...

Page 22: ...abled This menu is not available when Eye SaverMode is enabled This menu is not available when PIP PBP Mode is enabled Black Level If a DVD player or set top box etc is connected to the product via HD...

Page 23: ...9 Screen Fit The function may not be supported depending on the ports provided with the product Changing the Screen Ratio is available when the following conditions are satisfied The input source is 4...

Page 24: ...erMode Set to an optimum picture quality suitable for eye relaxation PIP PBP 2nd 3rd Description PIP PBP Mode Turn PIP PBP Mode on or off Mode Type Select the size and aspect ratio of the sub screen 1...

Page 25: ...nput is connected through HDMI DP USB Type C and PC AV Mode is set to AV Contrast Adjust the contrast level Values closer to 100 mean a bigger light dark contrast OnScreen Display 2nd 3rd Description...

Page 26: ...mption depends on the customer screen brightness condition Low Saves up to 25 energy compared to the maximum brightness High Saves up to 50 energy compared to the maximum brightness This menu is not a...

Page 27: ...s The product will automatically power off after the specified time has elapsed This option is only available when Eco Timer is set to On PC AV Mode Set PC AV Mode to AV The picture size will be enlar...

Page 28: ...st between the text and background for the Settings menu Grayscale Change the color sense of the screen to black and white tone ColorInversion Invert the colors of the Settings menu White becomes blac...

Page 29: ...orming update make sure that only one BIN file bin is saved in the root directory If the No USB devices detected Please check and try again message is displayed this is probably due to the following r...

Page 30: ...hortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Envi...

Page 31: ...nd cables Check the following Installation issue Blank spaces are found on all foursides of the screen when an HDMI orHDMI DVI cable is connected to the product and PC The blank spaces found on the sc...

Page 32: ...rs unstable and shaky There are shadows or ghost images left on the screen Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the produ...

Page 33: ...f the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software program Video is available but there is no sound Sound cannot be heard if an HDMI...

Page 34: ...n refresh rate under Monitorsettings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Windows 8 1 Go t...

Page 35: ...Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This product can be installed and used with any Plug and Play compatible systems Two way data exchange between the product an...

Page 36: ...the settings according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V Port HDMI IN DP...

Page 37: ...is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of...

Page 38: ...ogram If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation...

Page 39: ...to variation of the output frequency from the graphics card The response rate during the game may fluctuate depending on the resolution A higher resolution generally decreases the response rate The s...

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