Samsung LS27A800UJUXEN User Manual Download Page 3

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Summary of Contents for LS27A800UJUXEN

Page 1: ...the performance The contents of this manual are subject to change without notice to improve quality Samsung Samsung owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited Trademarks other than that of Samsung are owned by their respective owners S27A80 S32A80 S27A80 U ...

Page 2: ...P 26 OnScreen Display 28 System 29 Support 32 Installing the Software Easy Setting Box 33 Restrictions and Problems with the Installation 33 System Requirements 33 DriverInstallation 33 Connecting and Using a Source Device Read below before connecting the product 16 Ports 17 Connecting and Using a PC 18 Connection Using the HDMI Cable 18 Connection Using an HDMI DVI Cable 18 Connection Using an DP...

Page 3: ...4 Product diagnosis Screen issue 34 Checking the Resolution and Frequency 34 Check the following 34 Q A 37 Specifications General 38 Standard Signal Mode Table 39 Appendix Responsibility forthe Pay Service Cost to Customers 41 Not a product defect 41 A Product damage caused by customer s fault 41 Others 41 ...

Page 4: ...to protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not use a damaged power cord or plug or a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is...

Page 5: ... product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bottom edge of the front of the product is not protruding The product may fall and become damaged and or cause an injury Install the ...

Page 6: ...thunderstorm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammab...

Page 7: ...r may get stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the product Product failure or personal injury may result When using headphones or earphones do not turn the volume too high Having the sound too loud may damage your hearing Cleaning High glossy models can develop white stains on the surface if...

Page 8: ... front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right angle Adjust the height of the product so you can keep your knees bent at 90 degrees or more your heels attached to the floor and your arms lower than your heart Do the Eye excercises or blink frequ...

Page 9: ...shown in the figure Check that the stand neck is firmly connected Tightly fasten the connecting screw at the bottom of the stand base Fasten the large screw in the middle for assembly 3 4 5 Push the assembled stand into the main body in the direction of the arrow as shown in the figure Stand up the monitor as shown in the figure After installing the stand place the product upright Caution Do not a...

Page 10: ...n on the product There is a risk of damaging the product Checking the space around the product Make sure to have enough space forventilation when placing the product An internal temperature rise may cause fire and damage the product Maintain enough space around the product as shown in the diagram when installing the product The exterior may differ depending on the product 10 cm 3 93 Inches 10 cm 3...

Page 11: ...he product tilt and height can be adjusted Hold the top center of the product and adjust the height carefully The height adjustment has a certain tolerance Stay within the tolerances when adjusting the height of the product Rotating the Product The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 30 0 2 0 30 0 2 0 2 0 2 0...

Page 12: ...k allows you to use the product securely even in public places The locking device shape and locking method depend on the manufacturer Refer to the manuals provided with your anti theft locking device for details To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Inser...

Page 13: ...do not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product or cause the product to fall leading to personal injury Samsung is not liable for these kinds of accidents Samsung is not liable for product damage or personal injury when a non VESA or non specified...

Page 14: ...rned on Custom Key Custom Key is used to directly access the function set in Setup Custom Key Setup Custom Key Return Eye Saver Mode PIP PBP Adaptive Picture Auto Source Switch Go to System Setup Custom Key and change the custom key Source Changes the input source A message will appear on the top left corner of the screen if the input source has been changed Menu Displays the main on screen menu T...

Page 15: ...nged Eye Saver Mode Volume Source Eye Saver Mode Off Features The Direct Key Guide screen shows if Eye SaverMode is enabled Off Low High When the product not displays the OSD menu the 5 Way Button could be used as below UP Adjust Brightness Contrast Eye SaverMode DOWN Adjust Volume Mute LEFT RIGHT Adjust Source PRESS ENTER Display Function Key Guide ...

Page 16: ...ables from both the product and the external device to prevent damage to the product due to a short circuit or over current 3 After all signal cables have been properly connected connect the power cables back to the product and the external device 4 After connecting is completed make sure you read the manuals to acquaint yourself with the product functions precautions and other information require...

Page 17: ...orts are enabled when a PC is connected to the port using a USB Type C cable S27A80 U model only Connect to a USB device S27A80 S32A80 model only Connects to a PC using a USB cable Compatible with a USB cable version 2 0 This port can only connect to a PC S27A80 S32A80 model only Connects to a source device using a USB Type C cable Compatible with a USB cable version 3 0 The USB Type C port can be...

Page 18: ...ection Using an HDMI DVI Cable When using HDMI DVI cable audio may not be supported according to source device The optimum resolution may not be available with an HDMI DVI cable Connection Using an DP Cable It is recommended to use the DP cable provided as an accessory If not provided be sure to use a DP cable of 1 5 m or below Connecting to headphones or earphones Connecting the Power To use the ...

Page 19: ...epending on the cable specification and condition Do not quickly connect or disconnect the connector and power cable because it requires some time Due to the compatibility issue the function may not be available when any Thunderbolt device is connected using a cable When charging with a USB Type C cable malfunction may occur depending on the device type In this case use the provided charger or con...

Page 20: ...ted problems caused by OS drive programs or software please contact relevant suppliers With the launch of various USB devices on the market we cannot guarantee that our products are matched with all USB devices For an external mass storage HDD requiring external power supply be sure to connect it to a power source The company is not liable for problems or damages to an external device caused by us...

Page 21: ...ge the resolution on your PC to the optimum setting If the optimum resolution is not selected the message will appear up to three times for a specified time even when the product is turned off and on again If you want to set the optimum resolution foryour computer Please refer to Q A How can I change the resolution List of graphic cards supporting HDR10 HDR10 is accessible only on Windows 10 syste...

Page 22: ...n Eco Saving Plus is enabled This menu is not available when Game Mode is enabled This menu is not available when Eye SaverMode is enabled This menu is not available when PIP PBP Mode is enabled In PC mode Custom Customize the contrast and brightness as required Standard Obtain a picture quality suitable for editing documents or using Internet Cinema Obtain the brightness and sharpness of monitors...

Page 23: ...ort all of these signals Brightness You can adjust the general brightness of the picture Range 0 100 A highervalue will make the picture appear brighter This menu is not available when Picture Mode is set to Dynamic Contrast mode This menu is not available when Eco Saving Plus is enabled This menu is not available when Eye SaverMode is enabled Contrast Adjust the contrast between the objects and b...

Page 24: ...s enabled This menu is not available when Eye SaverMode is enabled This menu is not available when PIP PBP Mode is enabled Black Level If a DVD player or set top box etc is connected to the product via HDMI image quality degradation contrast color degradation black level etc may occur depending on the connected source device In such case Black Level can be used to adjust the image quality Normal L...

Page 25: ...ng on the ports provided with the product Changing the Screen Ratio is available when the following conditions are satisfied The input source is 480p 576p 720p or1080p and product can display normally Not every model can support all of these signals This can only be set when the external input is connected through HDMI DP USB Type C S27A80 U model only and PC AV Mode is set to AV Screen Adjustment...

Page 26: ...klight when running Adaptive Picture This menu is not available when sRGB is enabled Eye SaverMode Set to an optimum picture quality suitable for eye relaxation PIP PBP 2nd 3rd Description PIP PBP Mode Turn PIP PBP Mode on or off Mode Type Select the size and aspect ratio of the sub screen 8 9 8 9 PIP Screen Size Select sub screen size This option is available when Mode Type is set to PIP Screen P...

Page 27: ...y not be supported depending on the ports provided with the product Changing the Screen Ratio is available when the following conditions are satisfied The input source is 480p 576p 720p or1080p and product can display normally Not every model can support all of these signals This can only be set when the external input is connected through HDMI DP USB Type C S27A80 U model only and PC AV Mode is s...

Page 28: ... position up or down Language Set the menu language A change to the language setting will only be applied to the onscreen menu display Display Time Set how long the menu window will remain on screen forwhen it is not in use Display Time Info Show the time left until the menu window disappears Menu display time can be set in the Menu settings Enlarge Enlarge the size of the Menu area ...

Page 29: ... PIP PBP Mode is enabled This menu is not available when Picture Mode is set to Dynamic Contrast mode Off TimerPlus Off Timer Off Timer Turn on Off Timer mode Turn Off After The off timer can be set within a range of 1 to 23 hours The product will automatically power off after the specified number of hours This option is only available when Off Timer is set to On For products for the market in som...

Page 30: ...ot appropriate a blank screen may appear In this case check the specifications of the device Auto Source Switch Auto Source Switch When there is no signal the display automatically switches to the newly connected device This function may not be supported depending on the model or geographical area USB C Switch When there is no signal the display automatically switches to the new device connected t...

Page 31: ...esolution and data transfer speed If you change the settings during data transfer the transfer may be canceled or data corruption may occur S27A80 U model only High Resolution If High Resolution is selected 3840 x 2160 60 Hz is available for input of USB C The performance for ports may be limited The port operates as USB 2 0 High Speed Data If High Speed Data is selected 3840 x 2160 60 Hz is not a...

Page 32: ...forming update make sure that only one BIN file bin is saved in the root directory If the No USB devices detected Please check and try again message is displayed this is probably due to the following reasons A USB device is not connected to the port The files in the connected USB device are not compatible formats There are no valid update files found in the connected USB device There are no update...

Page 33: ...shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows 7 32Bit 64Bit Windows 8 32Bit 64Bit Windows 8 1 32Bit 64Bit Windows 10 32Bit 64Bit At least 32MB of memory At least 60MB of free space on the hard disk...

Page 34: ...and cables Check the following Installation issue Blank spaces are found on all foursides of the screen when an HDMI orHDMI DVI cable is connected to the product and PC The blank spaces found on the screen have nothing to do with the product Blank spaces on the screen are caused by the PC or graphics card To resolve the problem adjust the screen size in the HDMI or DVI settings for the graphics ca...

Page 35: ...ages left on the screen Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product Next if required change the settings referring to Standard Signal Mode Table P 39 in this manual and the Information menu on the product The screen is too bright The screen is too dark Adjust Brightness and Contrast Screen color is inconsistent Cha...

Page 36: ...If the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software program Video is available but there is no sound Sound cannot be heard if an HDMI DVI cable or DVI cable is used to connect the input device Connect the device using an HDMI cable or a DP cable Source device issue A beeping sound is heard when my PC is booting If a beeping sound ...

Page 37: ...en refresh rate under Monitorsettings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settings and adjust the resolutio...

Page 38: ...nditions Operating Temperature 50 F 104 F 10 C 40 C Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This product can be installed and used with any Plug and Play compatible systems Two way data exchange between the product and PC system optimizes the product settings Product installation takes place automatically However you can cust...

Page 39: ... to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V Port HDMI IN DP IN USB Type C IN VESA 640 x 480 31 469 59 940 25 175 O O MAC 640 x 480 35 000 66 667 30 240 O O VESA 640 x 480 37 861 72 809 31 500 O O VESA 640 x 480 37 500 75 000 31 500 O O IBM 720 x 400 31 469 70 087 28 322 O O VESA 800 x 600 35 156 56 250 36 000 O O VES...

Page 40: ...rom the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz This product ...

Page 41: ...rogram If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage ...

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