80
Before contacting a service centre
The camera suddenly stops working while in use
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The camera stopped due to a malfunction
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Remove /re-insert battery and switch the camera on.
The images are unclear
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A picture was taken of the subject without setting an appropriate macro mode
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Select an appropriate macro mode to take a clear image.
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Taking a picture beyond the flash range
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Take a picture within the flash range.
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The lens is smudged or dirty
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Clean the lens.
The flash does not fire
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Flash off mode has been selected
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Dis-engage flash off mode.
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The camera mode can’t use flash
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Refer to the FLASH instruction (p.27).
Incorrect date and time is displayed
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The date and time have been set incorrectly or the camera has adopted the
default settings
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Reset the date and time correctly.
The camera buttons do not operate
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Camera malfunction
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Remove/re-insert battery and switch the camera on.
A card error has occurred while the memory card is in the camera.
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Incorrect memory card format
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Re-format the memory card.
The images don’t play back
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Incorrect file name (Violation of DCF format)
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Do not change the image file name.
Colour of image is different to the original scene
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White balance or effect setting is incorrect
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Select appropriate White balance and effect.
Images are too bright
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Exposure is excessive
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Reset exposure compensation.
No image on external monitor
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The external monitor has not been connected properly with the camera
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Check the connection cables.
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There are incorrect files in the memory card
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Insert a memory card that has correct files.
When using the PC’s explorer, the [Removable Disk] file does not show
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Cable connection is incorrect
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Check the connection.
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The camera is off
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Turn the camera on.
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The operating system is not Windows 98SE, 2000, ME, XP, Vista / Mac OS
Mac OS 10.1 ~ 10.4. Alternatively the PC does not support USB
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Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 10.1 ~ 10.4. to
PC that supports USB.
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The camera driver is not installed
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Install a [USB Storage Driver] provided with a camera.