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Samsung JS9000 Series, E-Manual

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Samsung JS9000 Series E-Manual Download Page 74

68

Testing noise around the TV's built-in microphone

(

MENU/123

)   

MENU

   

System

   

Voice Recognition

   

Voice Recognition Environment Test

This test determines how well Voice Recognition will work in the TV’s current environment. Perform 
the Voice Recognition Environment test before using Voice Recognition to make sure it functions 
properly.

 

"

This function is only supported for the 9500 series model.

1. 

Run 

Voice Recognition Environment Test

 and stand within 3.5m of the TV.

2. 

Select 

Start

 to measure the echo level. If the echo level is suitable, the test will continue to the 

next step. If this part of the test fails, remain quiet and try again.

3. 

Select 

Start

 to measure the ambient noise. If the ambient noise level is suitable, the test will 

continue to the next step. If this part of the test fails, remain quiet and try again.

4. 

Measure the volume and clarity of your voice. Say "

Hi TV

" or "

Smart TV

," and then say the 

command on the TV's screen loudly and clearly within 30 seconds. If the TV successfully 
recognises your voice, the test continues to the next step. If this part of the test fails, try again.

Using the voice recognition tutorial

(

MENU/123

)   

MENU

   

Support

   

Voice Recognition Tutorial

 

Try Now

The tutorial lets you familiarise yourself with the basics of using 

Voice Recognition

. Run 

Voice 

Recognition Tutorial

 from the 

Support

 menu, or run 

Voice Recognition

 and say "

Tutorial

".

Summary of Contents for JS9000 Series

Page 1: ...E MANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model______________ Serial No ______________ ...

Page 2: ...ues Connecting Video Devices 18 Connecting with an HDMI cable 19 Connecting with a component cable 19 Connecting with a composite A V cable Audio Input and Output Connections 20 Connecting with an HDMI ARC cable 21 Connecting with a digital audio optical cable 21 Connecting with a stereo audio cable Connecting a Computer 22 Connecting through the HDMI port 23 Connecting with an HDMI to DVI cable 2...

Page 3: ...PS Service 51 Managing Downloaded Apps with the pop up Options menu 52 Installing an app 53 Removing an app from the TV 53 Locking and unlocking apps 53 Updating apps 53 Rearranging apps 53 Rating purchased apps 53 Using other app features and functions Using the e Manual 54 Launching the e Manual 54 Using the buttons in the e Manual Using the web browser 55 Browsing preferences Using the MY CONTE...

Page 4: ...g Unlocking channels 89 Changing channel numbers Creating a Personal Favourites List 90 Registering channels as favourites 90 Viewing and selecting channels on Favourites lists only Editing a Favourites List 91 Using the Edit Favourites screen menu items Making Sports programmes More Realistic with Sports Mode 93 Enabling sports mode 93 Choosing sports type 94 Notifying when a game starts 94 Extra...

Page 5: ...king and Malicious Code 130 Checking the TV and connected storage for malicious code 131 Configuring additional functions Using Other Functions 132 Running the accessibility functions quickly 132 Enabling voice guides for the visually impaired 133 Adjusting the menu transparency 133 White text on black background high contrast 133 Enlarging font for the visually impaired 133 Learning about the rem...

Page 6: ... Modes 163 HDMI 163 Component 163 Digital channel 163 Videos Photos Supported Resolutions for UHD 164 If HDMI UHD Color is set to Off 164 If HDMI UHD Color is set to On Read Before Using Voice Motion or Face Recognition 165 Precautions for voice motion and face recognition 166 Requirements for using voice motion or face recognition Read Before Using APPS Read Before Using the Web Browser Read Befo...

Page 7: ...rt Hub When you start Smart Hub for the first time the Set Up Smart Hub screen appears Follow the instructions on the screen to configure the required settings and complete the setup Welcome to Smart Hub The easiest way to access and discover live TV movies apps games and more Set Up Smart Hub Learn More Using Smart Hub Enjoy the multiple functions provided by Smart Hub on a single screen For more...

Page 8: ...ion Finish the settings required for voice recognition such as the language to use and whether to use Use TV Voice System Accessibility Setup Sports Mode Menu Language English Smart Security Universal remote setup Voice Recognition Your TV s menu may differ from the image above depending on the model ...

Page 9: ...Samsung Smart Control The Voice Recognition screen appears When the Voice Recognition icon appears on the screen speak commands slowly in a moderately loud voice into the microphone on the Samsung Smart Control The 9500 series models are available for using at a long distance set Enabled Microphones to TV Remote This function is only available on certain models in specific geographical areas For m...

Page 10: ...nt Test then finish the settings required to run motion control such as how to adjust Pointer Speed and whether to show Animated Motion Guide System Setup Sports Mode Menu Language English Smart Security Universal remote setup Voice Recognition Motion Control On Your TV s menu may differ from the image above depending on the model ...

Page 11: ...nd left or right slowly to move the pointer to a function 4 Curl your index finger down to select a function and then raise it again to run the selected function This function is only available on certain models in specific geographical areas Motion Control is available in either direction control or motion pointing mode 9000 models need to be connected to the TV camera in order to use Motion Cont...

Page 12: ...amsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smart Control Move the pointer to one of the following icons on the screen and then press the POINTER button Displays the On Screen Remote Allows you to adjust the volume or select speakers Displays the channel list Launches Smart Hub ...

Page 13: ...ager Smart Control Settings Your TV s menu may differ from the image above depending on the model Pairing the TV to the Samsung Smart Control When you turn on the TV for the first time the Samsung Smart Control pairs to the TV automatically If the Smart Control does not pair to the TV automatically point it at the remote control sensor of the TV then press the and buttons on the Samsung Smart Cont...

Page 14: ...hat they are suitable for football events System Accessibility Setup Sports Mode Menu Language English Smart Security Universal remote setup Voice Recognition Your TV s menu may differ from the image above depending on the model For more information refer to Making Sports programmes More Realistic with Sports Mode This function is only available on certain models in specific geographical areas ...

Page 15: ... s menu may differ from the image above depending on the model Rearranging or deleting channels MENU 123 MENU Broadcasting Edit Channel Change Number or Delete You can rearrange the order of channels or delete channels To change the order of a channel select it and then select Change Number To delete a channel select it and then select Delete Certain channels are not available depending on the cha...

Page 16: ...e web or run an app while viewing the TV You can change the size of each screen by dragging the circle in the middle of the screen to the left or right For more information refer to Viewing Multiple Screens or Features with Multi Link Screen ...

Page 17: ...or cable outlet to the ANT IN connector as shown in the image below An antenna connection is not necessary if you connect a cable box or satellite receiver It is best to connect the both connectors using a Multi Switch or DiSEqC Switch etc and to set Aerial Connection Type to Dual Oscillator A connection method may differ with the models ...

Page 18: ...TV to your Internet access points as shown in the following illustrations Wall mounted LAN Outlet LAN External Modem LAN IP Router External Modem LAN 1 2 We recommend using Cat 7 LAN cables to link your TV to the Internet Access Points The TV will not be able to connect to the Internet if the network speed is below 10Mbps ...

Page 19: ...twork automatically MENU 123 MENU Network Network Settings Make sure that you have the wireless router s SSID name and password settings before attempting to connect 1 Select Wireless The TV automatically displays a list of available wireless networks 2 Select a network If the network you want doesn t appear in the list select Add Network and then enter the network s SSID name manually 3 If your n...

Page 20: ...automatically Checking the internet connection status MENU 123 MENU Network Network Status Try Now Network Network Status Network Settings Wi Fi Direct Multimedia Device Settings Screen Mirroring Device Name TV Samsung Your TV s menu may differ from the image above depending on the model View the current network and Internet status Changing the name of the TV on a network MENU 123 MENU Network Dev...

Page 21: ...s may not work properly due to interferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroundings In this case use a USB extension cable Channel bound Apps Ticker is not available when you set up mobile network If you have any problems using online services please contact your Internet service provider The mobile service provi...

Page 22: ...roblem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings 2 Make sure that the DHCP server is enabled on the router Then unplug the router and plug it back in 3 If this does not work contact your Internet Service Provider Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable is connected to the router s ex...

Page 23: ...unplug the router and plug it back in 2 Enter the correct password if required 3 If the problem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings 2 Enter the correct password if required 3 If the problem persists contact your Internet Service Provider Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable ...

Page 24: ...HDMI connector try a component connector Connecting with an HDMI cable The following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet Connect the HDMI cable to the HDMI input connector of One Connect and the HDMI output connector of the device as shown in the image below Set Edit Device Type to DVI PC for a computer connected with a HDMI to DVI cable a...

Page 25: ...below Make sure the cable colours match the connector colours Connecting with a composite A V cable If using the AUDIO OUT COMPONENT IN AV IN 1 connectors of One Connect connect the AV cable to the AUDIO COMPONENT AV Adapter accessory and connect it to the AUDIO OUT COMPONENT IN AV IN 1 connectors of One Connect and the AV output connectors of the device as shown in the image below ...

Page 26: ...o device and input digital sound from the same audio device through one HDMI cable ARC is only available through the HDMI ARC port and only when the TV is connected to an ARC enabled AV receiver Connect an HDMI cable to the HDMI ARC input connector of One Connect and the HDMI output connector of the device as shown in the image below Some features such as Smart Hub may not be available if the Sour...

Page 27: ... One Connect and the digital audio input connector of the device as shown in the image below Connecting with a stereo audio cable If using the AUDIO OUT COMPONENT IN AV IN 1 connectors of One Connect connect an audio cable to the AUDIO COMPONENT AV Adapter accessory and connect it to the AUDIO OUT COMPONENT IN AV IN 1 connectors of One Connect and the audio output connectors of the device as shown...

Page 28: ...o DVI cable To view or play the content saved in a computer on the TV Connect through using your home network Connecting through the HDMI port For an HDMI connection we recommend one of the following HDMI cable types High Speed HDMI Cable High Speed HDMI Cable with Ethernet Connect an HDMI cable to the HDMI input connector of One Connect and the HDMI output connector of the device as shown in the ...

Page 29: ...network You can quickly access and play photo video and music files stored on a computer on the TV 1 Connect the TV and the computer to the same router or AP Once you connect them to the same router or AP a home network is configured 2 On the computer select Control Panel Network and Internet Network and Sharing Centre Change advanced sharing settings and select Choose media streaming options to a...

Page 30: ... Smart View 2 0 Connecting with an MHL to HDMI Cable You can use the Mobile High definition Link MHL function to display a mobile device s screen on the TV However MHL is only available through the TV s HDMI MHL port and only when used in conjunction with an MHL enabled mobile device For information on configuring MHL on your mobile device refer to the device s User Manual If you connect a mobile ...

Page 31: ...obile device All previously allowed mobile devices will automatically connect without needing approval If you select Deny the device cannot connect To change the connection status of a denied device select MENU 123 MENU Network Multimedia Device Manager select the device and select Allow Connecting by automatically allowing the connection 1 Select MENU 123 MENU Network Screen Mirroring You can als...

Page 32: ...evice connect For more information on the multimedia content refer to Playing multimedia content in a computer or mobile device To confirm the mobile devices that allows or denies the connection select MENU 123 MENU Network Wi Fi Direct Device Manager When you place the mobile device closer to the TV with Wi Fi Direct activated the connection allowance confirmation window appears on the left botto...

Page 33: ...f you allow the connection the laptop s screen displays on the TV s screen This function is not available on certain models in specific geographical areas This function is not available on third party TV or non laptop devices Try to pair again after turning off the TV if the other Samsung TV is located beside the TV Changing the input signal with external devices Press the SOURCE button to switch ...

Page 34: ...o the TV Delete Universal Remote Deletes the external device connected to the TV via the Universal Remote function Universal remote setup You can use your TV remote control to control external devices For more information on using the Universal Remote function refer to Controlling External Devices with the TV Remote Using the Universal Remote This function is only available on certain models in sp...

Page 35: ...VI cable to connect the computer to the TV For more information refer to Connecting with an HDMI to DVI cable If you are using an HDMI adapter the TV recognises the signal as an HDMI signal and may respond differently than it would to an MHL to HDMI cable connection Some features such as Smart Hub may not be available if the Source is set to HDMI and 3D Auto View is set to Auto1 or Auto2 If this i...

Page 36: ...en you do not need to access data disable file sharing Your PC and Smart TV must be connected on the same network Connection notes for mobile devices To use the Screen Mirroring function the mobile device must support a mirroring function such as AllShare Cast or Screen Mirroring To check whether your mobile device supports the mirroring function please visit the mobile device manufacturer s websi...

Page 37: ...VG SWD1000 near any heat source in a humid location or where it is exposed to direct sunlight It may be broken or caught on fire Do not apply any of the following to the device chemicals e g wax benzene thinner mosquito repellent air freshener lubricant or any cleaning agent that contains alcohol or solvent or that is surface active The Wireless PC Mirroring Dongle VG SWD1000 s exterior may discol...

Page 38: ...About the Samsung Smart Control ...

Page 39: ...es the values seen on the TV s menu Enter Selects or runs a focused item Press and hold this button to launch Guide while you are watching the TV RETURN EXIT Returns to the previous menu or channel Press and hold to exit the currently running function on the TV s screen Launches Smart Hub applications Controls the content when playing the media content such as movie picture or music EXTRA Displays...

Page 40: ...l buttons and the Enter button Press the and buttons to move the pointer focus or cursor in the direction you want or change a setting shown on the focused item Press the Enter button to select an item or run a focused item Press and hold the Enter button to view the Guide while watching the TV To adjust the pointer speed select MENU 123 MENU System Smart Control Settings Motion Sensitivity Try No...

Page 41: ...TV surfing the web and playing a video at the same time For more information refer to Viewing Multiple Screens or Features with Multi Link Screen Sports Mode Turns the Sports Mode on or off For more information refer to Making Sports programmes More Realistic with Sports Mode e Manual Opens the e Manual Picture Size Changes the picture size Picture Mode Changes the picture mode Speaker List Allows...

Page 42: ...The On Screen Remote buttons may vary depending on the TV model and the TV functions you are using To change the order of the menu options on the first row select a menu option to move press and hold the Enter button and then select the directional buttons displayed to specify a new position Pairing the TV to the Samsung Smart Control When you turn on the TV for the first time the Samsung Smart Co...

Page 43: ... the Universal remote setup 4 Follow the directions on the screen to complete the set up and register the device The directions will be different depending on the device you want to control If the external device does not respond after being registered register it again using its model number The TV memorises both the external device and the connection HDMI 1 HDMI 2 etc the device is connected to ...

Page 44: ...keyboard into standby status 2 Select MENU 123 MENU System Device Manager Keyboard Settings Add Bluetooth Keyboard The TV automatically scans for available keyboards Try Now If your keyboard was not detected position the keyboard close to the TV and then select Refresh The TV scans for available keyboards again 3 Select the Bluetooth keyboard from the scan list and then select Pair and connect A n...

Page 45: ...nel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Changing keyboard settings Select MENU 123 MENU System Device Manager Keyboard Settings Keyboard Options Try Now Keyboard Language Displays the languages you can use on your keyboard and lets you select a language Keyboard type Displays a list of keyboard types and lets you select a type that matches the ...

Page 46: ...U System Device Manager Mouse Settings Add Bluetooth Mouse Try Now 3 Select the Bluetooth mouse from the scanned list and then select Pair and connect This pairs the Bluetooth mouse to the TV Using a mouse You can use a pointer to control the TV in the same way you use a pointer on a computer Selecting and running an item Left click the mouse Scrolling the TV menu or screen Scroll the mouse wheel ...

Page 47: ...recommended After scanning you can use the Bluetooth gamepad to play games If the TV fails to find your Bluetooth gamepad place it closer to the TV and then select Refresh For more information on pairing refer to the Bluetooth gamepad s operating manual Entering Text using the On Screen QWERTY Keypad Using additional functions Select on the QWERTY keyboard screen The following options are availabl...

Page 48: ...ps are displayed at the right side of the screen You can change these apps to others by using the Smart Hub Changing the size of a Multi Link Screen You can change the size of a Multi Link screen Move the focus to the screen you want to resize and then use the or button Alternatively drag the line in the middle of the screen to the left or right To display the focused Multi Link screen in full scr...

Page 49: ...lti Link Screen is running For more information refer to Using Timeshift Smart Hub MENU 123 MENU Smart Hub Open Smart Hub Try Now Recent Featured GAMES Search On TV NewsON e Manual Web Brow MY CONT Clear Re APPS The image may differ with the specific model and area You can surf the web download apps with Smart Hub In addition you can enjoy photo video and music files stored on external storage dev...

Page 50: ...y Now You can remove the Samsung accounts saved in the TV and everything linked to them including apps Some of the Smart Hub services are for pay services To use a for pay service you must have an account with the service provider or a Samsung account For more information refer to Using Smart Hub with a Samsung Account To use this feature the TV must be connected to the Internet Some Smart Hub fea...

Page 51: ...t Hub Samsung Account Create Account Create a Samsung account You can create the Samsung account by following the on screen instructions Once a Samsung account is created you are automatically signed in to your Samsung account If you want to review the Terms and Conditions select View Details If you want your account to be password protected select Profile image selection and password entry High s...

Page 52: ...in method refer to Changing and adding information to a Samsung account Linking your Samsung account to external service accounts You can automatically log in to the linked apps accounts when you log into your Samsung account by linking your Samsung account to an external service accounts To use Link Service Accounts you must first log into your Samsung account Linking or disconnecting a service a...

Page 53: ...ofile Image Register Your Face to your Samsung Account Registered face is used for Selecting a Samsung Account sign in method Turning auto login on or off Entering Basic User Information Subscribing to the Samsung e Newsletter Deleting a Samsung account from the TV MENU 123 MENU Smart Hub Samsung Account Remove Accounts from TV You can remove a Samsung account and password information from your TV...

Page 54: ...ps arranged by genres You can also manage the downloaded game apps in My Page To use this feature the TV must be connected to the Internet Managing Games with the pop up Options menu Move the focus to a game and then press and hold the Enter button You can use the following functions Download Remove View Details Update The pop up menu may differ with the game you selected Viewing the Detailed Info...

Page 55: ...an play a game installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected during game playing the game is terminated You cannot play the game installed on the USB device on a PC or another TV Launching an installed game To run a game you need to sign in to your Samsung account First select a game on GAMES My Page on the GAMES screen The detailed inf...

Page 56: ...g a game 1 Select at My Page screen and then select Delete My Games 2 Select a game remove and then press the Enter button To select all games select Select All You can remove a game by pressing and holding the Enter button with the game selected 3 When the selection is complete select Delete Rating a game You can rate a game on the detailed information screen This feature is only available when t...

Page 57: ...Hub Select a category from the top of the screen You install and run the apps arranged by genres such as What s New Most Popular To use this feature the TV must be connected to the Internet When Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ with the region Managing Downloaded Apps with the pop up Options menu Move the focus to an ...

Page 58: ...pp installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected during an app is running the app is terminated You cannot run the app installed on the USB device on a PC or another TV Launching an app You can launch an app by selecting an app on the APPS screen The icons below appear in the selected apps and indicate the following The app is installed...

Page 59: ...n the APPS screen The TV searches for app updates and then displays the list After scanning you can update some apps or all apps Rearranging apps Select Options on the APPS screen and then select Sort By to sort the apps by date time or others Rating purchased apps You can set the star score by using the or button on the detailed information screen Using other app features and functions MENU 123 M...

Page 60: ...t you press the MENU 123 button on the Samsung Smart Control and then select the on screen display items Menu Picture and Picture Mode sequentially Using the buttons in the e Manual Search Brings up the search screen Enter a search term and then select Done Select an item from the search result to load the corresponding page Index Brings up the index screen Select a topic from the list to navigate...

Page 61: ...The bookmarks and browsing histories that you made will not be reset Home Page Sets the homepage when you launch the web browser Search Engine Searches for information that you entered and display the result web pages Privacy Security Prevents you from accessing inappropriate web pages or sets not to save the browsing history Blocked pages Blocks or unblocks pages You can manage a list of pages to...

Page 62: ...ab to confirm the content saved on the storage device You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files Read before playing media content To connect the TV to a computer re...

Page 63: ...ough your home network refer to Connecting a Computer To connect a mobile device through Smart View 2 0 refer to Connecting a Mobile Device The content shared by a computer or a mobile device may not be played depending on the encoding type and file format of the content The content may not be played smoothly depending on the network status If this occurs transfer the content to a USB storage devi...

Page 64: ...te and Zoom Zooms in by up to a factor of 4 Rotates the photo Background Music Plays background music while the TV displays photos The music files must be saved in the same USB device as the photo file When background music plays the music icon appears on the screen Using the music icon you can pause the current music file or play another music file Speaker List Gives you a choice of which speaker...

Page 65: ... Scans the paused video one frame at a time by pressing the button Slow Motion Plays the video in slow playback speed 1 8 1 4 1 2 by pressing the button Rewind Fast Forward Rewinds or fast forwards the video To increase the rewind or fast forward speed up to 3 times faster than normal select the button repeatedly To restore normal playback speed press the button Previous Next Plays the previous or...

Page 66: ...ng language when the subtitles are displayed incorrectly Rotate Rotates the video Picture Mode Changes the Picture Mode setting Speaker List TV Speaker Plays the video sound through the TV speakers Audio Out Plays the video sound through the external speakers Speaker Settings Plays the TV sound through a speaker that you want Sound Mode Changes the video sound mode during playback when you play th...

Page 67: ...ic file Repeat Plays the current music file repeatedly or all music files in the same folder repeatedly Shuffle Plays the music files in random order Speaker List TV Speaker Plays the music through the TV speakers Audio Out Plays the music through the external speakers Speaker Settings Plays the music through a speaker that you want Sound Mode Changes the sound mode during playback when you play t...

Page 68: ...me S PDIF receivers may not be compatible For such incompatible receivers deactivate HD Audio mode and use normal audio mode instead Some external audio players connected via HDMI Bluetooth or Wi Fi networks are not able to play the HD audio signals Functions on the media content list screen You can use the following functions on the media content list screen of a storage device Filter By Filters ...

Page 69: ...d weather forecasts Before you use the NewsON service check if the TV is connected to the Internet This service or some of functions is not available on all countries or region News Select an article on the screen The selected article will be displayed on the screen in detail The articles are updated in real time Weather Select a weather related item on the screen The selected item will be display...

Page 70: ...e MENU 123 button and then select Voice Recognition Or press and hold the MENU 123 button The long distance recognition mode that uses the TV s built in microphone Look at the TV screen and then say a command for example Hi TV or Smart TV This function is only supported for the 9500 series model 9500 models may not recognise your voice with the TV s built in microphone because of the noise surroun...

Page 71: ... Voice Motion or Face Recognition Learning voice recognition basics View all voice commands Press the button on the Samsung Smart Control to display a complete list of voice commands by category Alternatively say Help Deactivating voice recognition Say Close or press the RETURN button to terminate voice recognition The TV recognises predefined voice commands only These voice commands may differ fr...

Page 72: ...st select Delete Trigger Words and then select it This function is only supported for the 9500 series model Changing the voice recognition language MENU 123 MENU System Voice Recognition Language You can select a language to use with the Voice Recognition function Interactive voice recognition is not available in some languages If the selected language is not available select a different language ...

Page 73: ...ons using specified voice commands without having to remember specific commands or keywords Activate Voice Interaction and say a command See the examples below When you want to find a specific content Title Find title When you want to know specific information What s the weather in place name What is the company stock price When you use the TV s function Remind me to watch Title Some sentences abo...

Page 74: ... part of the test fails remain quiet and try again 3 Select Start to measure the ambient noise If the ambient noise level is suitable the test will continue to the next step If this part of the test fails remain quiet and try again 4 Measure the volume and clarity of your voice Say Hi TV or Smart TV and then say the command on the TV s screen loudly and clearly within 30 seconds If the TV successf...

Page 75: ... to the optional TV camera to use this function The optional TV camera must be connected to the dedicated USB port at the back of the TV Other USB ports do not support the TV camera or Motion Control Testing ambient illumination using the TV camera MENU 123 MENU System Motion Control Motion Control Environment Test Try Now Run this test before using Motion Control to ensure proper functionality 1 ...

Page 76: ...on Raise your hand with your index finger fully extended upwards and then move your hand slowly to the left or right When your hand is successfully recognised by the TV camera motion control is activated and a pointer and motion control icons appear on the screen To deactivate motion control move your hand out of the range of the TV camera To reactivate it simply move your hand toward the TV camer...

Page 77: ...a TV menu or run a function Keeping your index finger lowered is like holding down a remote control button Moving around pages or content Move your index finger from left to right or from left or right as you would turn a book page You can move to the previous or next content or move around pages Returning to the previous menu Make a circle with your hand in the counterclockwise direction to retur...

Page 78: ... camera and then raise and hold a thumb up for 2 seconds without activating motion control This automatically adds the Facebook Like icon This function is only available in Facebook Showing and hiding the animated motion guide MENU 123 MENU System Motion Control Animated Motion Guide Try Now You can display an animated guide when motion control is activated When you run an app using motion control...

Page 79: ...e by raising you hand while viewing a broadcast the Direction Control Mode screen appears The screen contains the Direction Control icon Motion Pointing Mode Point the point at the centre of the Direction Control icon with your index finger and then fold down your index finger The four icons allowing you to run the main functions of your TV appear To return to the Direction Control Mode screen sel...

Page 80: ...t viewing a broadcast move the pointer to the top side of the screen coloured in green and then fold down you index finger After the Direction Control icon appears move the focus to the or and then fold down your index finger to display the On Screen Remote or launch Smart Hub The Direction Control icon disappears when there is no user action for 5 or more seconds Displaying the hidden direction c...

Page 81: ... be connected to the dedicated USB port at the back of the TV Other USB ports do not support the TV camera or Face Recognition Registering your face to your samsung account Select after entering your account password To create a Samsung Account if you do not already have one and then select Take picture align your face within the red circle When the circle turns green the TV has recognised your fa...

Page 82: ... using Face Recognition follow these steps 1 Select your Samsung account 2 If you have set the Samsung account sign in option to Face Recognition the TV automatically recognises your face If recognition fails try again Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognising your face accurately Keep your expression as neutral as possi...

Page 83: ...Guide screen by the selected filter Schedule Manager Displays the schedule manager For information about the schedule manager refer to Setting Up a Schedule Viewing Edit Favourite Channels Allows you to set a channel that you select in the Guide as a favourite View Details Displays detailed information about a selected programme The programme information may differ with the broadcast signal and ma...

Page 84: ...ll for certain programmes For more information on Schedule Recording refer to Recording Programmes For more information on Schedule Viewing refer to Setting Up a Schedule Viewing Changing the broadcast signal MENU 123 MENU Broadcasting Aerial You can choose your preferred method of receiving digital broadcasts This function is not needed if your TV is connected to a cable or satellite box Checking...

Page 85: ...hen select the button on the On Screen Remote Using the instant and schedule recording options from the guide To start instant recording of a current programme select that programme from the Guide and then select Record To start a schedule recording of a programme that will air in the future select that programme from the Guide press and hold the Enter button select View Details and then select Sc...

Page 86: ...Recording Time Sets the recording time Stop Recording Go to Live TV Stops recording Shifts viewing to live TV Using the buttons on the remote control while recording a programme Pause Play Press the or button to pause the recording screen or resume the paused recording screen When the recording is paused you can use the following functions However no audio is heard while the recording is paused St...

Page 87: ...ss the Enter button The following buttons appear To hide the buttons press the RETURN button Buttons that appear are different depending on the file being played Pause Play Pauses the file recorded programme or resumes playing the file if paused When the video is paused you can use the following functions However no audio is heard while the video is paused Step Select the to scan through a video o...

Page 88: ...e been saved Options Function Description Picture Size Changes the size of the screen The supported picture sizes differ with the video Subtitle Settings Subtitle Turns the subtitles on or off Subtitle Language Changes the language Picture Mode Changes the picture mode Sound Mode Changes the sound mode Speaker List Allows you to select the speakers to play the audio through This function is only a...

Page 89: ...rding to the selected viewing mode This function is unavailable if Filter is set to All Delete Deletes the selected files except for locked files This function is unavailable if Filter is set to All Play Selected Plays the selected files Select files from the file list and then select Play If the viewing mode is set to Folder view you can select the files included in the same folder only Change th...

Page 90: ...er button Select Schedule Viewing on the pop up menu that appears The programme is scheduled for viewing The Guide screen re appears The Programme Info Screen Press the Enter button while you are watching the TV The programme Info window appears Press the or button to move to a programme you would like to view and then press the Enter button Select that appears on the programme Info window The pro...

Page 91: ...ting this function disables the Broadcasting function Read all precautions before using the Timeshift function For more information refer to Before Using the Recording and Timeshift Functions This function is only available on certain models in specific geographical areas To activate the Timeshift function while watching TV press the Enter button and then select on the programme Info window The TV...

Page 92: ... or button Rewind Fast Forward Press the MENU 123 button on the Samsung Smart Control and then select the or button to speed up rewind or fast forward to maximum speed in 7 steps On the standard remote control press the or button The Fast Forward function is not available while you are watching a programme that is currently being broadcast Using the Channel List MENU 123 MENU Broadcasting Channel ...

Page 93: ...rting Sorts the list by Channel Number or by Name Digital channels only Genre Sorts the list so that it includes channels of a selected genre only However Genre can only be used channels contain the genre information Check the network and make sure the TV is connected to the Internet Your TV needs to be connected to the Internet in order to receive the channel s genre information Edit Channel List...

Page 94: ...lect Delete To remove all channels select Options Select All and then select Delete Editing registered channels You can access the following options by selecting Options on the screen The available options may differ with the broadcast signal Select All Deselect All Selects or deselects all channels displayed on the Edit Channel screen Sort Sort the list ordered by Number or Name This option is on...

Page 95: ...don t want your children to view Before enabling password protection ensure that Channel Lock MENU 123 MENU Broadcasting Channel Lock is set to On Locking Unlocking channels You can lock or unlock channels Select channels from the Edit Channel screen and then select Lock or Unlock at the bottom of the screen When the password entry window appears enter the password Changing channel numbers MENU 12...

Page 96: ... Select Change Fav on the screen to select a favourites list 3 Select Add on the screen The TV adds the channels you selected to the favourites list you chose Viewing and selecting channels on Favourites lists only MENU 123 MENU Broadcasting Channel List You can flip through only the favourite list channels and select a channel using the channel up down buttons 1 Press the button A favourites list...

Page 97: ...hannels to at least one favourites list Rename Favourites Rename an existing favourite channels list For more information refer to Renaming a favourites list This option is available only if you have registered one or more channels to at least one favourites list Sort Sort the list ordered by Number or Name This option is only available for digital channels Aerial Allows you to choose between Terr...

Page 98: ...e new location for the channels Press the Enter button to set the channels into their new location Renaming a favourites list Select Edit Favourites Options Rename Favourites Select the favourites list you want to rename Enter a new name using the on screen keyboard that appears and then select Done Select OK Copying channels from one favourites list to another Select Edit Favourites Change Fav to...

Page 99: ...areas For more information about recording a programme and using a recording device refer to Recording Programmes For more information about the Timeshift function refer to Using Timeshift Enabling sports mode MENU 123 MENU System Sports Mode Sports Mode You can set Sports Mode to On to make the picture and sound modes of the TV optimised automatically for sports events Enabling Sports Mode change...

Page 100: ...hts automatically MENU 123 MENU System Sports Mode Auto Highlights Try Now You can set Auto Highlights to On to configure the TV to extract highlights of a sports match automatically However Auto Highlights is not available with these TV operations Switching the input signal using the SOURCE button When 3D mode is active When Audio Description is on When 2 Tuner models record 2 channels simultaneo...

Page 101: ...rvice is active Manual Highlight Saves a video from 10 seconds before pressing this button to 10 seconds after To launch this function easily select or press the button This function is only available when a recording is in progress You can set the TV to automatically save highlights without user intervention Select MENU 123 MENU System Sports Mode and then set Auto Highlights to On Recording Time...

Page 102: ...available while you are watching a programme that is currently being broadcast Pause Play Pauses or resumes the video This function is only available when a recording is in progress Highlights Player Displays the Highlights Player screen and plays automatically or manually the saved highlights in the recorded file However Highlights Player is not available with these TV operations Switching the in...

Page 103: ...eously When you are viewing a football game in the UHD resolution This function is only available when a recording is in progress This function is only available while you are watching a recorded programme More Info Displays detailed information about the current programme This function is only available while you are watching a live programme Viewing a game recorded in sports mode You can view a ...

Page 104: ...ields including Video On Demand VOD Interactive TV ITV Electronic Commerce EC tele education teleconferencing digital libraries and network games Scanning for available channels MENU 123 MENU Broadcasting Auto Tuning Auto Tuning Try Now You can make the TV automatically scan and index all channels received through the TV s antenna input connector Select Start This function is only available on cer...

Page 105: ...can use the Audio Stream for the Audio Description AD which is sent along with the Main audio from the broadcaster Adjust the audio description volume using Volume This function is only available on digital channels Audio Description Turns the audio description function on or off Volume Adjusts the audio description volume Genre Selection MENU 123 MENU Broadcasting Genre Selection You can turn the...

Page 106: ...es areas displayed on the TV s screen may differ with the geographical area Tuning broadcast signals manually MENU 123 MENU Broadcasting Channel Settings Manual Tuning Try Now You can scan for all the channels manually and store the scanned channels in the TV To stop scanning select Stop This function is only available on certain models in specific geographical areas This function is only availabl...

Page 107: ...ull of noise fine tune the signal to clear up the picture This function is only available for analogue broadcasts Transferring channel list MENU 123 MENU Broadcasting Channel Settings Transfer Channel List You can import or export the channel list to a USB storage Import from USB Imports channel list from a USB storage Export to USB Exports channel list saved in the TV to a USB storage This functi...

Page 108: ...nction is only available on certain models in specific geographical areas Showing common interface menu MENU 123 MENU Broadcasting Common Interface You can view information about common interfaces CI Menu Enables the user to select from the CAM provided menu Select the CI menu based on the menu PC Card CAM video transcoding Configures the setting to transcode the video codec from the CAM automatic...

Page 109: ...n Movie Darkens the screen reduces glare and relieves eye fatigue Use this mode while viewing the TV in a darkened room or watching a movie Entertain Sharpens images for a more dynamic viewing experience Stadium When you turn Sports Mode MENU 123 MENU System Sports Mode to On Picture Mode is set to Stadium automatically to configure the picture settings suitable to sports events When the Input sou...

Page 110: ...ease the green value to saturate the greens and the red value to saturate the reds The TV saves the adjusted values for the current input source and picture mode and applies these values each time you select the same input source and picture mode The Colour and Tint G R settings cannot be adjusted when the TV is connected to a computer via an HDMI to DVI cable Applying the current picture settings...

Page 111: ...et allows you to restore the default values for Colour Space You can configure the Colour function only when Colour Space is set to Custom White Balance Try Now Adjusts the colour temperature of the picture to make white objects look white and the overall picture appear natural 2 Point Allows you to adjust red green and blue luminosity with the offset menu and brightness with the gain menu Reset a...

Page 112: ... Dynamic Colour Tone is only available when the TV is connected to a computer via an HDMI to DVI cable Digital Clean View Try Now Reduces static and ghosting caused by a weak signal When you select Auto Visualisation it displays the signal strength on the bottom of the screen Green indicates the best possible signal This function is available for analogue channels only MPEG Noise Filter Try Now Re...

Page 113: ... However HDMI UHD Color is available only with a video source featuring the UHD 50P 60P 4 4 4 and 4 2 2 specifications The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 For more information refer to Read Before Connecting a Computer Supported Resolutions Film Mode Try ...

Page 114: ...in models in specific geographical areas Viewing in 3D MENU 123 MENU Picture 3D You can view 3D media content and broadcasts To view 3D content you need to wear current Samsung 3D Active Glasses IR type Samsung 3D Active Glasses and third party 3D glasses are not supported This function is not available on certain models in specific geographical areas To use this function you must purchase the 3D ...

Page 115: ...ormation refer to Supported Resolutions for 3D Modes The ideal viewing distance is three times the height of the screen or more 3D images may not appear if you do not adhere to the recommended viewing angle or distance The 3D function may not work properly if there is another 3D product or an electronic device running nearby If there is a problem keep other electronic devices as far away as possib...

Page 116: ...e if 3D Mode is set to Normal or Off Off Off 3D Auto View Try Now Auto1 automatically switches the TV screen to a 3D screen for a current 3D content or broadcast whenever the TV detects that it contains 3D information Auto2 automatically switches the TV screen to a 3D screen for a current 3D content or broadcast regardless of whether it contains 3D information You might not be able to view the TV ...

Page 117: ...s the PIP channel Size Sets the PIP window size Position Sets the PIP window position Sound Select Selects the audio source PIP cannot be used while Smart Hub or 3D is active Playing a game or using the karaoke function on the main screen can result in lower PIP picture quality The PIP function is only available under the following conditions 1 The main screen s source is a Component or HDMI conne...

Page 118: ...h TV in 4 3 mode for an extended period of time This action may cause black bars to appear and rest for a while at the top bottom left and right sides of the screen Note that this information is not presented on the Warranty Supported picture sizes differ with the input signal For more information about supported picture sizes refer to Picture sizes and input signals The Picture Size function is n...

Page 119: ...available when you set the Picture Size to the 4 3 mode Adjusting the picture position MENU 123 MENU Picture Picture Size Zoom Position Magnifies or shrinks 16 9 pictures vertically and or horizontally A magnified or shrunk picture can be moved left right up and down This function is only available when Picture Size is set to Zoom or Custom However you cannot change the picture position when the T...

Page 120: ...ies Clear Voice Emphasises voices Amplify Increases the overall intensity of high frequency sound to help hearing impaired listeners Stadium When you turn Sports Mode MENU 123 MENU System Sports Mode to On Sound Mode is set to Stadium automatically so that the sound settings are fixed at settings most suitable for sporting events This mode is set automatically by the TV You cannot set this mode ma...

Page 121: ... intensity to make dialog clearer Balance Allows you to adjust the sound settings of the left and right speakers for a better sound balance To restore the defaults select Reset Equaliser Allows you to adjust the loudness of specific frequency ranges to control the richness of the sound To restore the defaults select Reset This function is not available when you are listening to audio through exter...

Page 122: ...arts Follow the on screen instructions to finish the analysis Editing a custom sound MENU 123 MENU Sound Sound Customiser Edit Custom Sound Try Now You can edit a custom sound profile Select a Custom Sound Profile that you want to edit A 6 step analysis starts Follow the on screen instructions to finish the analysis Renaming or deleting a custom sound profile MENU 123 MENU Sound Sound Customiser M...

Page 123: ...ngs TV SoundConnect You can connect Samsung Bluetooth audio devices to the TV They must be paired using the TV s Bluetooth function For more information on pairing refer to the Samsung Bluetooth audio device s operating manual Add New Device Adds a new device to the list of paired devices If Add New Device is set to Off the connection signals from new devices are ignored Samsung Audio Device List ...

Page 124: ... you to listen to audio through the TV s speakers and the connected Bluetooth headphones simultaneously Before using a Bluetooth device refer to Read Before Using Bluetooth Devices Listening to TV sound through a Samsung Multiroom Link compatible speaker MENU 123 MENU Sound Speaker Settings Multiroom Link Multiroom Link Settings You can connect a Samsung Multiroom Link compatible speaker to the TV...

Page 125: ... The networked speakers may disconnect on their own depending on your network environment The sound quality may be affected by the condition of your wireless network Audio and video may become out of sync depending on your TV model The audio from the secondary device s may lag behind the audio and video of the main device which is playing the source content You can hear the selected audio while yo...

Page 126: ...olume can be adjusted between 0 db and 10 db However this volume range may differ with the broadcast signal For the MPEG HE AAC broadcast signal the volume can be adjusted between 0 db and 10 db HDMI Audio Format Sets the audio input signal format suitable for the external device connected to the TV s HDMI port Audio Format Try Now Selects the digital audio output S PDIF format The available forma...

Page 127: ... Volume can modify the volume up to 12 dB to equalise the sound Normal can applies a normal level of volume adjustment and Night can applies a slightly lower volume level This option is ideal for late night TV viewing If you want to use the volume control of a connected source device to control the sound deactivate Auto Volume When you use Auto Volume with a source device the device s volume contr...

Page 128: ...he clock using digital broadcast info MENU 123 MENU System Time Clock Clock Mode You can make the TV automatically download time information from a digital channel and set the current time To activate this function set Clock Mode to Auto If the TV is connected to a set top box or satellite box using HDMI or Component connectors you must set the current time manually This function works only when t...

Page 129: ...tion is only available when the Clock Mode is set to Auto GMT Selects your time zone When Country is set to others you can use this function If the clock is wrong in auto mode MENU 123 MENU System Time Clock Time Offset Try Now You can offset the clock in 1 hour increments by as much as 12 hours if the TV fails to display the correct automatically set time for whatever reason Time Offset adjusts t...

Page 130: ...r is only available when Clock has already been set Setup If you select Manual you can highlight and select each day to select the specific days that you want On Timer to turn on the TV Time Volume Source From the list select a signal source for the TV to use when it turns on If you want to play content saved in a USB device or content from an HDMI or Component source such as a DVD player Blu ray ...

Page 131: ... only one image file on the USB device Folders with long names cannot be selected Make sure to use different folder names for multiple USB devices Use a USB memory stick or multi card reader On Timer may not work with certain battery powered USB devices MP3 players or PMPs because the TV may take too long to recognise the device Turning off the TV using the off timer MENU 123 MENU System Time Off ...

Page 132: ...Automatically adjusts the brightness level of the TV according to the ambient light level to reduce power consumption If the Eco Sensor has adjusted the screen s brightness level you can select the Min Backlight to manually adjust the minimum screen brightness When the Eco Sensor is set to On the screen is darker than usual No Signal Power Off Try Now Allows you to select a time from the list If n...

Page 133: ...entifies Anynet HDMI CEC compatible external devices that are connected to the TV Using Anynet HDMI CEC Selecting an external device After connecting external devices to the TV select MENU 123 MENU System Anynet HDMI CEC Search for Devices The TV displays a list of Anynet HDMI CEC compliant devices that you can set up as Anynet HDMI CEC enabled devices i e devices that can be controlled with the T...

Page 134: ...Devices with the TV Remote Using the Universal Remote Anynet cannot be used to control external devices that do not support HDMI CEC Anynet devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMI CEC The TV remote control may not work under certain circumstances If this occurs select the Anynet device again Anynet HDMI CEC works only with exter...

Page 135: ...ntil the update is complete The TV turns off and on automatically after completing the software update All video and audio settings return to the default settings after a software update Updating the TV automatically MENU 123 MENU Support Software Update Auto Update Try Now If the TV is connected to the Internet you can have the TV s software update itself automatically while you are watching the ...

Page 136: ...evice When it finds the software the Update Request pop up appears 4 Select OK The TV updates the software turns off and then turns back on automatically DO NOT turn off the TV s power until the upgrade is complete The TV will turn off and on automatically after completing the software upgrade All video and audio settings return to the default settings after a software upgrade Protecting the TV fr...

Page 137: ... Blocked List displays all blocked malicious codes You can also quarantine or allow codes from this list Configuring additional functions MENU 123 MENU System Smart Security Settings Antivirus Monitors the TV in real time to prevent viruses from infecting the TV Network Security Protects the TV from hacking to minimise a leaks of private information Camera Permits the cameras connected to the TV t...

Page 138: ...ctivate this function set Voice Guide to On Then the TV provides Voice Guides for focus movement channel change volume change programme information schedule viewing programme recording other TV functions and various content on the Web Browser Smart Search or MY CONTENT The Voice Guide is provided in the language that is specified on the Menu Language screen However some languages are not supported...

Page 139: ...to opaque so that text can be more easily read To activate this function set High Contrast to On Enlarging font for the visually impaired MENU 123 MENU System Accessibility Enlarge You can zoom in the font on the screen To activate this function set Enlarge to On Learning about the remote control for the visually impaired MENU 123 MENU System Accessibility Learn About your Remote Control Try Now T...

Page 140: ...language from the list Setting up a password MENU 123 MENU System Change PIN You can set a Personal Identification Number PIN to lock channels reset the TV and change TV settings The PIN input window appears Enter a PIN Enter it again to confirm it The default PIN is 0000 for France Italy 1111 If you forget your PIN you can reset it with your remote control With the TV turned on press the followin...

Page 141: ...ideo games with a gaming console such as a PlayStation or Xbox The game mode is not available for normal TV viewing Connect the gaming console before enabling the game mode or picture quality may suffer The screen may shake somewhat When the Game Mode is enabled Picture Mode is set to Standard and Sound Mode to Movie automatically To use a different external device first disconnect the game consol...

Page 142: ...appears when the TV starts up This function is not available when Samsung Instant On is set to On Enabling the TV to boot faster MENU 123 MENU System General Samsung Instant On Try Now You can set Samsung Instant On to On so that the TV boots up faster When Samsung Instant On is set to On the use history of the apps that you used on the TV may be stored in the TV Even if the Samsung Instant On fun...

Page 143: ... camera from flickering This function is only available on certain models in specific geographical areas Registering the TV as a DivX certified device watching for pay DivX movies MENU 123 MENU System DivX Video On Demand You can watch DivX DRM protected movies on the TV only if it is registered as a DivX certified device Digital Rights Management DRM functions as a technical security mechanism to...

Page 144: ... a display model for retail environments by setting this mode to Store Demo For all other uses select Home Use With Store Demo some functions are disabled and the TV automatically resets itself after a preset amount of time Backing up the TV data with UHD Evolution Kit MENU 123 MENU System UHD Evolution Kit Backup Try Now You can upgrade your Samsung TV with the 2016 or later Evolution Kit to unlo...

Page 145: ...is process 4 When complete select Done This function is only available on certain models in specific geographical areas Running Data Service Automatically This function is only available on certain models in specific geographical areas MENU 123 MENU Broadcasting Channel Settings Auto Run Data Service You can set whether or not to automatically run data service If the channel you are currently watc...

Page 146: ...d video is being played back An application on HbbTV may malfunction temporarily depending on the circumstances of the broadcast station or application provider An application is only available for use on HbbTV when the TV network is connected to an external network The application may malfunction depending on the network conditions If the current channel is compatible with both the HbbTV and non ...

Page 147: ...tact Samsung Call Centre If you don t insert the CI or CI CARD some channels will display the Scrambled Signal message The pairing information containing a telephone number the CI or CI CARD ID the Host ID and other information will be displayed in about 2 3 minutes If an error message is displayed please contact your service provider When the configuration of channel information has finished the ...

Page 148: ... in double size To move the text to the lower half of the screen press it again For normal display press it once again 9 Hold Holds the display at the current page in the case that there are several secondary pages that follow automatically To undo press it again Colour buttons red green yellow blue If the FASTEXT system is used by the broadcasting company the different topics on a Teletext page a...

Page 149: ...Typical Teletext page Part Contents A Selected page number B Broadcasting channel identity C Current page number or search indications D Date and time E Text F Status information FASTEXT information ...

Page 150: ...d agree to the service agreement before using this feature A Samsung Electronics technician will then diagnose repair and update your TV remotely This option requires an Internet connection What Does Remote Service Do Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings for you Perform a factory reset your T...

Page 151: ...he PIN screen appears provide the PIN number to the agent The agent accesses your TV Finding the contact information for service MENU 123 MENU Support Contact Samsung You can view the address of the Samsung website the call centre phone number your TV s model number your TV s software version the Smart Hub info and other information you may need to get service support from a Samsung call agent or ...

Page 152: ...adjusting the following settings first Go to the Picture menu and adjust the Backlight Contrast Brightness Sharpness Colour and Tint G R settings Ghosting Blurring or Juddering If you notice ghosting or blurring on the screen use the Auto Motion Plus function MENU 123 MENU Picture Picture Options Auto Motion Plus to resolve the issue Unwanted Powering Off If your Samsung TV appears to turn off by ...

Page 153: ...use noise in analogue and digital channels The colour is wrong or missing If you re using a Component connection make sure that the Component cables are connected to the correct jacks Incorrect or loose connections may cause colour problems or a blank screen The colour is poor or the picture is not bright enough Go to the Picture menu and then adjust the Picture Mode Brightness Sharpness and Colou...

Page 154: ...nal device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to the computer sound connect the external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting ...

Page 155: ...een We also recommend watching 3D content with your eyes level with the screen The batteries in the 3D glasses are discharged Turn off the 3D glasses when they are not in use If you leave the 3D glasses on the battery lifespan is shortened There Is a Problem with the Broadcast The problem Try this The TV is not receiving all channels Confirm that the coaxial cable is securely connected to the TV R...

Page 156: ...f you are using an HDMI to DVI cable a separate audio cable is required I Can t Connect to the Internet The problem Try this The wireless network connection failed Confirm your wireless modem router is on and connected to the Internet The software update over the Internet has failed Check the network connection status MENU 123 MENU Network Network Status If the TV is not connected to a network con...

Page 157: ... the viewer and the TV station Generally you will need to set up an account with the broadcaster and log in to the account in order to enjoy the interactive services they offer Note that interactive services are only available when your TV is connected to the Internet In addition T Commerce requires that you have a certificate Copy your certificate from the computer to a USB device and connect tha...

Page 158: ...age Connecting to Anynet device or Disconnecting from Anynet device appears on the screen You cannot use the remote control when you are configuring Anynet or switching to a viewing mode Use the remote control after the TV has completed the Anynet configuration or has switched to a viewing mode The Anynet device won t play You cannot use the play function when Setup is in progress The connected de...

Page 159: ...m Try this Some files can t be played This problem may occur with high bitrate files Most files can be played back but you might experience problems with high bitrate files I Want to Reset the TV Reset Path Description Reset Settings MENU 123 MENU Support Self Diagnosis Reset Reset Picture Sound Channel Smart Hub and all other settings except for the network settings default settings Resetting Sma...

Page 160: ...ct ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen The Mode Not Supported message appears The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the external device s output resolution accordingly The Subtitles item in the TV menu is greyed out You cannot select the S...

Page 161: ... a wall we recommend using cables with 90 degree connectors There are small particles on the TV s bezel This is part of the product s design and is not a defect The PIP menu is not available PIP functionality is only available when you are viewing video from an HDMI or Component source on the main screen A POP TV s internal banner ad appears on the screen Change the Use Mode MENU 123 MENU Support ...

Page 162: ...ot supported USB memory sticks are not supported The total recording capacity may differ with the amount of available hard drive space and the recording quality level Schedule Recording requires at least 100MB of free space on the USB storage device Recording will stop if the available storage space falls below 50MB while recording is in progress If the available storage space falls below 500MB wh...

Page 163: ...drives are not supported USB memory sticks or flash drives are not supported The total recording capacity may differ with the amount of available hard drive space and the recording quality level If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop The maximum amount of time available for the Timeshif...

Page 164: ...or lenses is defective or damaged it cannot be repaired and the glasses should be replaced If the glasses stop working within the warranty period the glasses can be repaired or replaced for free If the glasses have been damaged due to the fault of the customer or the warranty period has expired a new pair of glasses will have to be purchased If the eye sight in one of your eyes differs greatly fro...

Page 165: ...period of time With SSG 3570 model glasses if the 3D glasses do not function immediately after you put them on when the TV is in 3D mode take them off and then put them back on Caution IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D IMAGES READ THE FOLLOWING CAUTIONS BEFORE YOU OR YOUR CHILD USE THE 3D FUNCTION Adults should frequently check on children who are using the 3D function If there are an...

Page 166: ...f explosion if the battery is incorrectly replaced With SSG 5100GB and SSG 5150GB models glasses make sure to replace the battery with the same type Safety precautions The following safety instructions are given to ensure your personal safety and prevent property damage Please read the following to ensure the proper use of the product Do not place the product in a location exposed to direct sunlig...

Page 167: ...s make sure to dust off the cloth before using Do not disassemble or attempt to repair or modify your 3D active glasses by yourself Be careful not to let the temple ends of the 3D active glasses harm your eye Do not sleep with the 3D glasses on You can break the arms Use your hands to put on or remove the 3D glasses For SSG 5100 and SSG 5150 model glasses use only the specified standard batteries ...

Page 168: ...ve your expressed consent to the collection and use of personal information Certain features within S Recommendation require Internet access and may not be available based on service provider language dialect and region Your remote control may differ from the images shown in this manual S Recommendation For content recommendations given to fit your TV viewing preferences Certain Samsung Smart TV f...

Page 169: ... 50 60 1920 x 1080i 50 60 1920 x 1080p 24 25 30 50 60 3840 x 2160p 24 25 30 50 60 Component Resolution Frequency Hz 1280 x 720p 59 94 60 1920 x 1080i 59 94 60 1920 x 1080p 23 98 24 29 97 30 59 94 60 Digital channel Resolution Frequency Hz 1280 x 720p 59 94 60 1920 x 1080i 59 94 60 Videos Photos Refer to Read Before Playing Photo Video or Music Files ...

Page 170: ...rts up to UHD 50P 60P 4 4 4 and 4 2 2 Frequency Hz RGB YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 24 25 30 O O O 50 60 O If HDMI UHD Color is set to On Resolution 3840 x 2160p 4096 x 2160p The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 Frequency Hz RGB YCbCr 4 4 4 YCbCr 4 ...

Page 171: ...orkplace and elsewhere By using the TV camera users agree that it will not be used i in locations where cameras are generally prohibited such as bathrooms locker rooms or changing rooms ii in any manner that will result in an invasion of a person s privacy or iii in violation of any applicable laws regulations or statutes When you are no longer using the camera keep it retracted inside the TV This...

Page 172: ... feature is particularly useful for searching browsing the web and using applications You must agree to the following privacy notices before using Interactive Voice Recognition Voice Recognition Privacy Notice Nuance Privacy Notice Requirements for using voice motion or face recognition Requirements for using voice recognition The voice recognition rate differs with the volume tone pronunciation a...

Page 173: ... from the background The appropriate ambient brightness is 50 to 500 lux 100 Lux Bathroom 400 Lux Living Room Avoid direct sunlight when using Motion Control Run the Motion Control Environment Test to assess the camera s recognition range before using Motion Control Requirements for using face recognition Be sure to use Face Recognition within recommended distances TV Camera Built in between 1 5m ...

Page 174: ...ility Services and content availability are subject to change without prior notice Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the service provider for any reason Application services may be provided in English only and available content may differ with the area For more information about applications visit the applicable service prov...

Page 175: ...supported With websites that have scrollable windows scrolling a window can result in corrupted characters ActiveX is not supported Certain options are not accessible in Link Browsing mode Switch to Pointer Browsing to activate those options Only a limited number of fonts are supported Certain symbols and characters may not be displayed properly The response to remote commands and the resulting on...

Page 176: ... will differs with the network environment The web browser supports mp3 audio files only If the Clock MENU 123 MENU System Time Clock has not been set the browsing history will not be saved The browsing history is saved from latest to oldest with the oldest entries being overwritten first Depending on the types of video audio codecs supported it might not be possible to play certain video and audi...

Page 177: ...r adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect the USB 5V 1A port The TV supports the FAT exFAT and NTFS file systems After sorting files in the Folder view mode the TV can display up to 10...

Page 178: ...D sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT Text MP4 SMPTE TT PNG MP4 ...

Page 179: ...at Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA Supports up to 10 Pro 5 1 channels WMA lossless audio is not supported Supports up to the M2 profile wav wav wav mid midi midi midi Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ape aif aiff AIFF AIFF m4a ...

Page 180: ...VI MKV DivX 3 11 4 5 6 3gp vro ASF MP4 MPEG4 SP ASP 60 Dolby Digital LPCM mpg mpeg ts 3GP MOV FLV Window Media Video v9 VC1 ADPCM IMA MS AAC HE AAC tp trp VRO VOB MPEG2 1920x1080 20 WMA Dolby Digital Plus mov flv PS TS MPEG1 MPEG MP3 DTS Core LBR vob svi SVAF Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law m2ts mts Window Media Video v7 WMV1 v8 WMV2 30 divx H 263 Sorrenson VP6 VP8 1920x1080 60 20 webm...

Page 181: ... Level 4 1 does not support FMO ASO RS H 264 UHD is supported up to Level 5 1 HEVC FHD is supported up to Level 4 1 and HEVC UHD is supported up to Level 5 1 VC1 AP L4 is not supported All video codecs excluding WMV v7 v8 MSMPEG4 v3 MVC and VP6 Below 1280x720 60 frame max Above 1280x720 30 frame max GMC 2 or above is not supported Supports SVAF Top Bottom Side by Side and Left Right view sequence ...

Page 182: ...y PIP is not supported in UHD source 1 Tuner model MAIN TV PIP DTV ATV HDMI AV Component DTV X X X ATV X X X This function is dependent on the specific model and area 2 Tuner model MAIN TV PIP DTV ATV HDMI AV Component DTV ATV X X X This function is dependent on the specific model and area Flexible CI Not supported 2 Scrambled Channel Tuner 1 Tuner 2 Compatibility Watch Pay Watch Pay X Watch Pay W...

Page 183: ... 2160p 16 9 Zoom Custom Digital channel 4096 x 2160p 16 9 Zoom Custom HDMI 720p 16 9 Zoom Custom 4 3 HDMI 1080i 1080p 16 9 Zoom Custom 4 3 HDMI 3840 x 2160p 16 9 Zoom Custom HDMI 4096 x 2160p 16 9 Zoom Custom Installing an anti theft lock An anti theft lock is a physical device that can be used to protect the TV against theft Look for the lock slot on the back of the TV The slot has a icon next to...

Page 184: ...d or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled AP Wireless security protocols The TV only supports the following wireless network security protocols Authentication Modes WEP WPAPSK WPA2PSK Encr...

Page 185: ... the tables can result in a blank screen or just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 x 400 70 Hz 31 469 70 087 28 322 MAC Resolution Dots x lines Display format Horizontal frequency KHz Ve...

Page 186: ...600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1366 x 768 60 Hz 47 712 59 790 85 500 1440 x 900 60 Hz 55 93...

Page 187: ...00 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 50 Hz 56 250 50 000 148 500 1920 x 1080 60 Hz 67 500 60 000 148 500 3840 x 2160 24 Hz 54 000 24 000 297 000 3840 x 2160 25 Hz 56 250 25 000 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 50 Hz 112 500 50 000 ...

Page 188: ... issues may occur depending on the Bluetooth Devices The TV and Bluetooth Devices may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partiti...

Page 189: ... multi language subtitles multiple audio tracks chapters smooth FF RW etc streamed to your device For DTS patents see http patents dts com Manufactured under license from DTS Inc DTS the Symbol DTS in combination with the Symbol DTS Premium Sound 5 1 DTS Digital Surround DTS Express and DTS Neo2 5 are registered trademarks or trademarks of DTS Inc in the United States and or other countries ⓒ DTS ...

Page 190: ...ents 6 396 546 5 940 073 6 239 794 issued to Rovi Corporation and or its subsidiaries Disclaimer Rovi Corporation and or its subsidiaries and related affiliates are not in any way liable for the accuracy or availability of the programme schedule information or other data in the Rovi Guide system and cannot guarantee service availability in your area In no event shall Rovi Corporation and or its re...

Page 191: ...start to finish and then scans the remaining 240 lines for a total of 480 lines General differences between 480i and 480p are as follows 480i 480p Horizontal Frequency 15 75Khz 31 5Khz FPS 30 60 Lines on Screen 480 480 ARC Audio Return Channel ARC lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable However ARC is only availa...

Page 192: ...P address use an ADSL modem that supports DHCP ADSL modems that support DHCP also allow static IP addresses Bluetooth Bluetooth is a short distance wireless communication protocol allowing information exchange between connected mobile phones laptops earphones and headphones with Bluetooth compatible devices It is mostly used for low power consuming wireless connections within a very short distance...

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