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After you install “phone USB driver (Samsung CDMA Modem)” at first time, you
may see “Port open failed…” message or application hang while downloading a
phone image. If so, terminate the application and then try the download again.
)
If USB port is changed, at first time you may see “Port open failed…” message or
application hang. If so, terminate the application and then try the download again.
)
If USB cable to the mobile device is not connected tightly, you may see “Port
open failed…” message or application hang. If so, terminate the application and then
try the download again.
)
If you
always
see “port open failed” message or application hang,
1.
When application is activated, go to the device manager, remove the SAMSUNG
CDMA Modem and SAMSUNG USB Composite Device.
2.
Rename C:\WINDOWS\system32\drivers\Modem.sys to other name. (ex. Modem
-.sys)
3.
Go to control panel->program add/remove, and then remove Samsung CDMA
Modem driver or Samsung USB driver(MCCI)
4.
Restart your PC.
5.
Install attached SAMSUNG CDMA Modem_4.34
6.
Try the download again.
3. “Write Failed” message
)
If battery level is low, use charged battery and try again.