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ENG - 2

CONTENTS

01  Checking the Components 

3

02  Product Overview 

4

Top Panel of the Soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Bottom Panel of the Soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

03  Using the Soundbar Remote Control 

5

Inserting Batteries before using the Remote Control (AAA 
batteries X 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

How to Use the Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Active Voice Amplifier (AVA)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Hidden Buttons (Buttons with more than one 
function). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Output specifications for the different sound effect modes

. . . . 7

Adjusting the Soundbar volume with a TV remote control  . . . . .8

04  Connecting the Soundbar 

9

Connecting the power and units  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

‒ 

Recommended Speaker Layout . . . . . . . . . . . . . . . . . . . . . . . . . 10

‒ 

Surround speaker mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

‒ 

Manually connecting the Subwoofer or  
Surround Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

‒ 

LED Indicator Lights on the Rear of Subwoofer and  
Surround Speakers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12

05  Connecting to a TV 

13

Connecting the TV that supports HDMI ARC (Audio Return 
Channel). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting using an Optical Cable  . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting via Bluetooth  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting via Wi-Fi  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Q-Symphony Function . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the SpaceFit Sound  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

06  Connecting an External Device 

19

Method 1. Connecting using an HDMI Cable (Capable of Dolby 
Atmos / DTS:X decoding and playback) . . . . . . . . . . . . . . . . . . . . . 19

Method 2. Connecting using an Optical Cable  . . . . . . . . . . . . . . .20

07  Connecting a Mobile Device 

21

Method 1. Connecting via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . 21

Method 2. Connecting via Wi-Fi (Wireless Network). . . . . . . . . .23

Using the SmartThings Hub  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Connecting via Apple Airplay 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Using the Tap Sound  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

08  Installing the Wall Mount 

25

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Wallmount Components  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Installing the Surround Speakers on a Wall  . . . . . . . . . . . . . . . . .26

09  Installing the Soundbar in front of TV  26

Component  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

10  Software Update 

27

Auto Update  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

USB Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Initialization  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

11  Troubleshooting 28

Summary of Contents for HW-Q990C

Page 1: ...you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com register Figures and illustrations in this User Manual are provided for referenc...

Page 2: ...peakers 12 05 Connecting to a TV 13 Connecting the TV that supports HDMI ARC Audio Return Channel 13 Connecting using an Optical Cable 14 Connecting via Bluetooth 15 Connecting via Wi Fi 16 Using the...

Page 3: ...information about the power supply and power consumption refer to the label attached to the product Label Rear of the Soundbar Main Unit To purchase additional components or optional cables contact a...

Page 4: ...IN OPTICAL HDMI TO TV eARC ARC HDMI 2 HDMI 1 ID SET WOOFER REAR ID SET NETWORK SERVICE ID SET WOOFER REAR DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 2 HDMI 1 5 DIGITAL AUDIO IN OPTICAL HDMI TO...

Page 5: ...h PAIR Switch the Soundbar to Bluetooth pairing mode Press the button and wait for the BT PAIRING screen to connect to a new Bluetooth device 4 Mute Press the Mute button to mute the sound Press it ag...

Page 6: ...8 Play Pause You can also play or pause music by pressing the button 9 Up Down Left Right Press the indicated areas to select Up Down Left Right Press Up Down Left Right on the button to select or se...

Page 7: ...Output specifications forthe different sound effect modes Effect Input Output With Subwoofer Surround Speaker Standard 2 0 ch 2 1 ch 5 1 ch 5 1 ch 7 1 ch DTS 7 1 ch 7 1 ch Dolby Atmos DTS X 7 1 4 ch...

Page 8: ...ng this function Samsung VIZIO LG Sony Sharp PHILIPS PANASONIC TOSHIBA Hisense RCA 1 Turn Off the Soundbar 2 Push up and hold the WOOFER button for 5 seconds Each time you push the WOOFER button up an...

Page 9: ...of the Left and Right Surround Speakers PowerCord 3 Connect the Power cord to the Soundbar POWER POWER DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 1 HDMI 2 SERVICE Bottom of the Soundbar Main Un...

Page 10: ...mal surround sound may be delivered depending on the position of the surround speaker See the illustration below for speaker positioning To activate this mode select the Surround Speaker mode using th...

Page 11: ...ff and the blue indicator blinks 5 Sec Blinking blue fast Rearof Subwoofer Rearof Subwoofer Blinking blue fast POWER x 2 Rearof the Left and Right Surround Speakers 5 Sec 3 Press the Up button on the...

Page 12: ...the contact information for the Samsung Service Center in this manual NOTE If the main unit is powered off the subwooferwill go into stand by mode and the STANDBY LED on the rear of the sub wooferwil...

Page 13: ...on the display and the sound is heard To connect with eARC the eARC function in the TV menu should be set to On Refer to the TV user manual for details on setting e g Samsung TV Home Menu Settings Al...

Page 14: ...PTICAL Optical Cable not supplied Bottom of the Soundbar D IN Top of the Soundbar 1 With the TV and Soundbar turned off connect the DIGITALAUDIO IN OPTICAL port on the Soundbar and the OPTICAL output...

Page 15: ...Sound Sound Output Bluetooth Speaker List Soundbar Q C Bluetooth 3 Select SoundbarQ C from the list on TV s screen An available Soundbar is indicated with Need Pairing or Paired on the TV s Bluetooth...

Page 16: ...i connection is available only on Samsung TV Check whether the wireless router Wi Fi is turned on and the TV is connected to the router The TV and Soundbar must be connected to the same wireless netwo...

Page 17: ...s All Settings Sound Sound Output TV menu HDMI Cable OR Optical Cable not supplied D IN TV menu example TV AV Soundbarseries name HDMI TV AV Soundbarseries name Optical TV menu Wi Fi Wi Fi TV menu exa...

Page 18: ...button on the remote control to turn on the SpaceFit Sound ON appears on the display SOUND MODE PAIR 3 Press the Down button on the remote control to turn off the SpaceFit Sound OFF appears on the dis...

Page 19: ...button on the remote control to select HDMI1 or HDMI 2 mode 5 The Soundbar display indicates that HDMI1 or HDMI 2 mode is currently selected and the Soundbarwill start playing sounds NOTE When you use...

Page 20: ...of the Soundbar 1 Use an optical cable not supplied to connect the DIGITALAUDIO IN OPTICAL on the Soundbar main and the OPTICAL OUT port on the external device 2 Turn on the Soundbar and external dev...

Page 21: ...bar for more than 5 seconds to display BT PAIRING 5 Sec Top of the Soundbar BT PAIRING 2 On your device select SoundbarQ C from the list that appears When the Soundbar is connected to the Mobile devic...

Page 22: ...tooth device may experience noise or malfunction under in the following conditions When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar In corners orwhen there i...

Page 23: ...martThings Hub function When the SmartThings Hub function activates unset changes to using SmartThings Hub device card will appear next to the Soundbar device card 5 On the Home screen tap to add an I...

Page 24: ...device does not tap a sharp corner of the Soundbar The Soundbar or mobile device may become scratched or damaged It is recommended that the mobile device be covered with a case Lightly tap the wide a...

Page 25: ...the wall install the Soundbar at least 2 inches 5 cm below the TV 2 inches 5 cm ormore 2 Align the Wall Mount Guide s CenterLine with the center of your TV if you are mounting the Soundbar below your...

Page 26: ...lbs 8 0 kg Hole size 1 4 20 UNC threaded insert Standard Screw 6 35 mm 0 25 Inch 1 27mm 0 05 Inch Pitch Length 18 mm 0 70 Inch long Quantity Left 1 EA Right 1 EA L R Check the strength of the wall bef...

Page 27: ...when the power comes back on or you reconnect the power cord turn on the Soundbar and then reconnect it to the Internet USB Update Bottom of the Soundbar SERVICE ID SET WOOFER REAR NETWORK SERVICE ID...

Page 28: ...e the batteries with new ones The Soundbarindicatorturns solid red The microphone is turned off Turn on the microphone See page 4 Sound is not output from the soundbar The volume of the Soundbar is to...

Page 29: ...led While the Soundbar is in BT READY press and hold the Left button on the Soundbar remote control for 5 seconds to select ON TV CONNECT If you see OFF TV CONNECT press and hold Left button again for...

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