Samsung HW-Q910D User Manual Download Page 34

ENG - 34

The soundbar does not turn on automatically with the TV.

•  When you turn off the Soundbar while watching TV, power 

synchronization with the TV is disabled. First turn off the TV.

The AVA function (applicable models only) is not available in the 
following cases. 

•  The AVA function (applicable models only) will not be available 

when the microphone is turned off.

After connecting the TV to the Soundbar, I switched the Soundbar 
mode. Then no sound is output from the TV.

•  If you connect your Soundbar to a mobile device while the 

Soundbar is connected to the TV, the Soundbar outputs sound 
from the mobile device while keeping the TV connection. So the 
TV sound will not be delivered anywhere.

•  Disconnect the mobile device, and the TV sound will be output 

from the Soundbar again.

The Soundbar does not appear in AirPlay

• 

To enable AirPlay in your Soundbar, you must first register the 

device with the Samsung Smart Things app by agreeing with the 
app’s terms and conditions. (See page 28.)

•  AirPlay does not operate if you delete the Soundbar from the 

Samsung Smart Things app.

•  Make sure that the Soundbar and the Apple device are connected 

to the same Wi-Fi network.

•  The Soundbar is compatible with AirPlay installed on iOS 13.4 or 

later.

Group Play is not enabled

•  Check if the audio devices are newer models released year 2024 

or later.

•  Check if the host device is connected to a Wi-Fi network as 

source.

•  Make sure that all audio devices are connected to the same Wi-Fi 

network (at 5 GHz).

12  LICENCE

Dolby, Dolby Atmos, and the double-D symbol are registered 
trademarks of Dolby Laboratories Licensing Corporation. 

Manufactured under license from Dolby Laboratories. Confidential 

unpublished works.  
Copyright © 2012-2021 Dolby Laboratories. All rights reserved.

For DTS patents, see http://patents.dts.com. Manufactured under 
license from DTS, Inc. or DTS Licensing Limited. DTS, DTS:X, and the 
DTS:X logo are registered trademarks or trademarks of DTS, Inc. in 
the United States and other countries.  
© 2021 DTS, Inc. ALL RIGHTS RESERVED.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI 

Trade dress and the HDMI Logos are trademarks or registered 
trademarks of HDMI Licensing Administrator, Inc.

Apple®, AirPlay®, iPad®, iPhone®, and Mac® are trademarks of 
Apple Inc., registered in the U.S. and other countries and regions.

•  Use your phone, tablet or computer as a remote control for 

Spotify. Go to 

spotify.com/connect

 to learn how

•  The Spotify Software is subject to third party licenses found here: 

https://www.spotify.com/connect/third-party-licenses

.

Being Roon Tested means that Samsung and Roon have collaborated 
to ensure you have the best experience using Roon software and 
Samsung equipment together, so you can just enjoy the music.

Open Source License Notice

Open Source used in this product can be found on the following 
webpage (

http://opensource.samsung.com

).

Summary of Contents for HW-Q910D

Page 1: ...User Guide HW Q910D HW Q850D HW QS730D To receive more complete service please registeryour product at www samsung com register Figures and illustrations in this User Manual are provided for referenc...

Page 2: ...er 14 05 Connecting to a TV 16 Connecting the TV that supports HDMI ARC Audio Return Channel 16 Connecting using an Optical Cable 17 Connecting via Bluetooth 18 Connecting via Wi Fi 20 Using the Q Sym...

Page 3: ...ss ReceiverModule SpeakerCable AH81 02137A For more information about the power supply and power consumption refer to the label attached to the product Label Rear of the Soundbar Main Unit To purchase...

Page 4: ...ss the button to turn the microphone on or off When the microphone is off the LED indicatorwill glow red Red On Mic Off Red Off Mic On 3 Source Button HW QS730D model Press the Source button to change...

Page 5: ...RC ARC HDMI SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 3 5 4 1 POWER Connect the Soundbar s power cord See page 11 2 SERVICE Connect a USB storage device to upgrade the product s softwa...

Page 6: ...gain to unmute the sound SOUND MODE By pressing the button you can select the desired audio mode such as Surround Game Pro Standard Adaptive Sound Standard Outputs the original sound Surround Provides...

Page 7: ...tting the Sound Control Active Voice Amplifier AVA Analyzes external noise in real time while soundbar is playing so that voice audio can always be heard clearly No data is saved during the analysis T...

Page 8: ...Down buttons Sync is only supported for some functions The Virtual Speaker function can be turned ON OFF by using the Up Down buttons Using the Hidden Buttons Buttons with more than one function Hidde...

Page 9: ...1 2 ch 7 1 ch 5 1 2 ch 7 1 2 ch Dolby Atmos DTS X 5 1 2 ch 7 1 2 ch HW QS730D Effect Input Output With SubwooferOnly With Subwoofer Surround Speaker Standard 2 0 ch 2 1 ch 2 1 ch 5 1 ch 3 1 ch 5 1 ch...

Page 10: ...ing this function Samsung VIZIO LG Sony Sharp PHILIPS PANASONIC TOSHIBA Hisense RCA 1 Turn Off the Soundbar 2 Push up and hold the WOOFER button for 5 seconds Each time you push the WOOFER button up a...

Page 11: ...HDMI IN 1 HDMI IN 2 ID SET WOOFER REAR POWER NETWORK SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 1 HDMI 2 ID SET HDMI IN 1 HDMI IN 2 SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC...

Page 12: ...rof Subwoofer 3 Press the Up button on the remote control for 5 seconds The ID SET message appears on the display of the Soundbar for a moment and then it disappears The Soundbarwill automatically pow...

Page 13: ...ed off the wireless subwooferwill go into stand by mode and the STANDBY LED on the rear of the sub wooferwill turn red after blinking in blue several times If you use a device that uses the same frequ...

Page 14: ...connected to the blue jack to the speakerwith the blue label 3 Insert the red and black colored ends of each speaker cable into the red and black jacks of the appropriate speaker The labels are on the...

Page 15: ...ED status Action LINK Blue On Connected with the Soundbar Blinking Connection standby status Check if the Soundbar is turned on Repeat steps 3 through 4 STANDBY Red On Connection failure Check if the...

Page 16: ...the sound is heard To connect with eARC the eARC function in the TV menu should be set to On Refer to the TV user manual for details on setting e g Samsung TV Home Menu Settings All Settings Sound Ex...

Page 17: ...lied Bottom of the Soundbar D IN Top of the Soundbar HW Q910D HW Q850D Top of the Soundbar D IN HW QS730D 1 With the TV and Soundbar turned off connect the DIGITALAUDIO IN OPTICAL port on the Soundbar...

Page 18: ...ode on the Samsung TV e g Home Menu Settings All Settings Sound Sound Output Bluetooth Speaker List Soundbar Q Series Bluetooth 3 Select SoundbarQ Series from the list on TV s screen An available Soun...

Page 19: ...en connecting a Bluetooth device enter 0000 The Soundbar automatically turns off after18 minutes in the Ready state The Soundbar may not perform Bluetooth search or connection correctly under the foll...

Page 20: ...the Soundbarvia Wi Fi connect the Soundbar to the wireless router first See page 27 for details on how to establish a Wi Fi connection 1 For more information about Wi Fi connection to the Soundbar see...

Page 21: ...d Q Symphony menu appears on the TV Settings All Settings Sound Sound Output TV menu example Q Symphony TVARC eARC TV menu HDMI Cable TV menu Optical Cable not supplied D IN Wi Fi TV menu Wi Fi NOTE I...

Page 22: ...turn on the SpaceFit Sound ON appears on the display SOUND MODE PAIR 3 Press the Down button on the remote control to turn off the SpaceFit Sound OFF appears on the display SOUND MODE PAIR This is av...

Page 23: ...the top of the Soundbar or the Source button on the remote control to select HDMI mode 5 The Soundbar display indicates that HDMI mode is currently selected and the Soundbarwill start playing sounds...

Page 24: ...850D Top of the Soundbar D IN HW QS730D 1 Use an optical cable not supplied to connect the DIGITALAUDIO IN OPTICAL on the Soundbar main and the OPTICAL OUT port on the external device 2 Turn on the So...

Page 25: ...or more than 5 seconds to display BT PAIRING 5 Sec 5 Sec Top of the Soundbar BT PAIRING HW Q910D HW Q850D Top of the Soundbar BT PAIRING HW QS730D 2 On your device select SoundbarQ Series from the lis...

Page 26: ...in the following conditions When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar In corners orwhen there is an obstacle in proximity such as a wall or partition...

Page 27: ...at 5 GHz This is available on Samsung Sound devices that support Wi Fi released year 2024 or later This feature does not support TV sound Configuring Group Play 1 Run the SmartThings app on your mobil...

Page 28: ...e Select Start now in the displayed message window A connection is established between the mobile device and Soundbarvia Bluetooth 3 Play the sound of content on the mobile device through the Soundbar...

Page 29: ...nted on the wall install the Soundbar at least 2 inches 5 cm below the TV 2 inches 5 cm ormore 2 Align the Wall Mount Guide s CenterLine with the center of your TV if you are mounting the Soundbar bel...

Page 30: ...all Mounts and then slide the Bracket Wall Mounts down so that the Bracket Wall Mounts rest securely on the Holder Screws 09 INSTALLING THE SOUNDBAR IN FRONT OF TV Component x 4 Rubber Foot BN67 00398...

Page 31: ...back on or you reconnect the power cord turn on the Soundbar and then reconnect it to the Internet USB Update Bottom of the Soundbar HDMI IN 1 HDMI IN 2 ID SET WOOFER REAR POWER NETWORK SERVICE DIGIT...

Page 32: ...ace the batteries with new ones The Soundbarindicatorturns solid red The microphone is turned off Turn on the microphone See page 4 Sound is not output from the soundbar The volume of the Soundbar is...

Page 33: ...Settings Digital Output Audio Format Soundbarwill not connect via Bluetooth When connecting a new device switch to BT PAIRING for connection Press the PAIR button on the remote control or press the Mi...

Page 34: ...r later Check if the host device is connected to a Wi Fi network as source Make sure that all audio devices are connected to the same Wi Fi network at 5 GHz 12 LICENCE Dolby Dolby Atmos and the double...

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