Samsung HW-Q910D User Manual Download Page 31

ENG - 31

As illustrated in the image, align the center of the Soundbar with the 
center of the TV, carefully place the Soundbar onto the TV stand. 
At this time, place the microphones (applicable models only) at the 
front of the stand not to interfere with voice recognition.

Right end of Soundbar

TV

NOTE

• 

Make sure the Soundbar is placed on a flat and solid surface.

• 

Insufficient gap from the TV may cause voice recognition and 

acoustic problems.

•  The illustration above differs from the respective model.
•  This function is not supported by 

HW-QS730D

 model.

•  For the best performance of the microphones, keep the Soundbar 

at least 2 cm away from the TV’s panel.

10  SOFTWARE UPDATE

Auto Update

When the Soundbar is connected to the Internet, software updates 
automatically occur even when the Soundbar is turned off.
•  To use the Auto Update function, the Soundbar must be connected 

to the Internet. 
The Wi-Fi connection to the Soundbar will be terminated if 
the Soundbar’s power cord is disconnected or the power is cut 
off. If the power is cut off, when the power comes back on or 
you reconnect the power cord, turn on the Soundbar, and then 
reconnect it to the Internet.

USB Update

Bottom of the Soundbar

HDMI IN 1

HDMI IN 2

ID SET

(WOOFER, REAR)

POWER

NETWORK

SERVICE

DIGITAL AUDIO IN

(OPTICAL)

HDMI TO TV

(eARC/ARC)

HDMI 1

HDMI 2

ID SET

HDMI IN 1

HDMI IN 2

SERVICE

SERVICE

Samsung may offer updates for the Soundbar’s system firmware in 

the future.

When an update is available, you can update the Soundbar by 

connecting the USB drive that contains the update firmware to the 

SERVICE

 port of the Soundbar.

1. 

Go to the Samsung Electronics website (www.samsung.com) → 

search for the model name from the customer support menu 
option.
•  For more information about update, refer to Upgrade Guide.

2. 

Download the upgrade file (USB type).

3. 

Unzip the file to create a folder with the file name. 

4. 

Store the created folder in a USB and then connect it to the 
Soundbar.

5. 

Turn on the Soundbar. Then the product is updated within 3 
minutes with displaying the message, “

UPDATE

”.

•  During update, do not turn it off or remove the USB.
•  If “

UPDATE

” does not appear on the display window, remove the 

power cord from the Soundbar and then reconnect it.

•  When the latest version is installed, no update is performed.
•  Depending on the USB type, update may not be supported.

Summary of Contents for HW-Q910D

Page 1: ...User Guide HW Q910D HW Q850D HW QS730D To receive more complete service please registeryour product at www samsung com register Figures and illustrations in this User Manual are provided for referenc...

Page 2: ...er 14 05 Connecting to a TV 16 Connecting the TV that supports HDMI ARC Audio Return Channel 16 Connecting using an Optical Cable 17 Connecting via Bluetooth 18 Connecting via Wi Fi 20 Using the Q Sym...

Page 3: ...ss ReceiverModule SpeakerCable AH81 02137A For more information about the power supply and power consumption refer to the label attached to the product Label Rear of the Soundbar Main Unit To purchase...

Page 4: ...ss the button to turn the microphone on or off When the microphone is off the LED indicatorwill glow red Red On Mic Off Red Off Mic On 3 Source Button HW QS730D model Press the Source button to change...

Page 5: ...RC ARC HDMI SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 3 5 4 1 POWER Connect the Soundbar s power cord See page 11 2 SERVICE Connect a USB storage device to upgrade the product s softwa...

Page 6: ...gain to unmute the sound SOUND MODE By pressing the button you can select the desired audio mode such as Surround Game Pro Standard Adaptive Sound Standard Outputs the original sound Surround Provides...

Page 7: ...tting the Sound Control Active Voice Amplifier AVA Analyzes external noise in real time while soundbar is playing so that voice audio can always be heard clearly No data is saved during the analysis T...

Page 8: ...Down buttons Sync is only supported for some functions The Virtual Speaker function can be turned ON OFF by using the Up Down buttons Using the Hidden Buttons Buttons with more than one function Hidde...

Page 9: ...1 2 ch 7 1 ch 5 1 2 ch 7 1 2 ch Dolby Atmos DTS X 5 1 2 ch 7 1 2 ch HW QS730D Effect Input Output With SubwooferOnly With Subwoofer Surround Speaker Standard 2 0 ch 2 1 ch 2 1 ch 5 1 ch 3 1 ch 5 1 ch...

Page 10: ...ing this function Samsung VIZIO LG Sony Sharp PHILIPS PANASONIC TOSHIBA Hisense RCA 1 Turn Off the Soundbar 2 Push up and hold the WOOFER button for 5 seconds Each time you push the WOOFER button up a...

Page 11: ...HDMI IN 1 HDMI IN 2 ID SET WOOFER REAR POWER NETWORK SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 1 HDMI 2 ID SET HDMI IN 1 HDMI IN 2 SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC...

Page 12: ...rof Subwoofer 3 Press the Up button on the remote control for 5 seconds The ID SET message appears on the display of the Soundbar for a moment and then it disappears The Soundbarwill automatically pow...

Page 13: ...ed off the wireless subwooferwill go into stand by mode and the STANDBY LED on the rear of the sub wooferwill turn red after blinking in blue several times If you use a device that uses the same frequ...

Page 14: ...connected to the blue jack to the speakerwith the blue label 3 Insert the red and black colored ends of each speaker cable into the red and black jacks of the appropriate speaker The labels are on the...

Page 15: ...ED status Action LINK Blue On Connected with the Soundbar Blinking Connection standby status Check if the Soundbar is turned on Repeat steps 3 through 4 STANDBY Red On Connection failure Check if the...

Page 16: ...the sound is heard To connect with eARC the eARC function in the TV menu should be set to On Refer to the TV user manual for details on setting e g Samsung TV Home Menu Settings All Settings Sound Ex...

Page 17: ...lied Bottom of the Soundbar D IN Top of the Soundbar HW Q910D HW Q850D Top of the Soundbar D IN HW QS730D 1 With the TV and Soundbar turned off connect the DIGITALAUDIO IN OPTICAL port on the Soundbar...

Page 18: ...ode on the Samsung TV e g Home Menu Settings All Settings Sound Sound Output Bluetooth Speaker List Soundbar Q Series Bluetooth 3 Select SoundbarQ Series from the list on TV s screen An available Soun...

Page 19: ...en connecting a Bluetooth device enter 0000 The Soundbar automatically turns off after18 minutes in the Ready state The Soundbar may not perform Bluetooth search or connection correctly under the foll...

Page 20: ...the Soundbarvia Wi Fi connect the Soundbar to the wireless router first See page 27 for details on how to establish a Wi Fi connection 1 For more information about Wi Fi connection to the Soundbar see...

Page 21: ...d Q Symphony menu appears on the TV Settings All Settings Sound Sound Output TV menu example Q Symphony TVARC eARC TV menu HDMI Cable TV menu Optical Cable not supplied D IN Wi Fi TV menu Wi Fi NOTE I...

Page 22: ...turn on the SpaceFit Sound ON appears on the display SOUND MODE PAIR 3 Press the Down button on the remote control to turn off the SpaceFit Sound OFF appears on the display SOUND MODE PAIR This is av...

Page 23: ...the top of the Soundbar or the Source button on the remote control to select HDMI mode 5 The Soundbar display indicates that HDMI mode is currently selected and the Soundbarwill start playing sounds...

Page 24: ...850D Top of the Soundbar D IN HW QS730D 1 Use an optical cable not supplied to connect the DIGITALAUDIO IN OPTICAL on the Soundbar main and the OPTICAL OUT port on the external device 2 Turn on the So...

Page 25: ...or more than 5 seconds to display BT PAIRING 5 Sec 5 Sec Top of the Soundbar BT PAIRING HW Q910D HW Q850D Top of the Soundbar BT PAIRING HW QS730D 2 On your device select SoundbarQ Series from the lis...

Page 26: ...in the following conditions When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar In corners orwhen there is an obstacle in proximity such as a wall or partition...

Page 27: ...at 5 GHz This is available on Samsung Sound devices that support Wi Fi released year 2024 or later This feature does not support TV sound Configuring Group Play 1 Run the SmartThings app on your mobil...

Page 28: ...e Select Start now in the displayed message window A connection is established between the mobile device and Soundbarvia Bluetooth 3 Play the sound of content on the mobile device through the Soundbar...

Page 29: ...nted on the wall install the Soundbar at least 2 inches 5 cm below the TV 2 inches 5 cm ormore 2 Align the Wall Mount Guide s CenterLine with the center of your TV if you are mounting the Soundbar bel...

Page 30: ...all Mounts and then slide the Bracket Wall Mounts down so that the Bracket Wall Mounts rest securely on the Holder Screws 09 INSTALLING THE SOUNDBAR IN FRONT OF TV Component x 4 Rubber Foot BN67 00398...

Page 31: ...back on or you reconnect the power cord turn on the Soundbar and then reconnect it to the Internet USB Update Bottom of the Soundbar HDMI IN 1 HDMI IN 2 ID SET WOOFER REAR POWER NETWORK SERVICE DIGIT...

Page 32: ...ace the batteries with new ones The Soundbarindicatorturns solid red The microphone is turned off Turn on the microphone See page 4 Sound is not output from the soundbar The volume of the Soundbar is...

Page 33: ...Settings Digital Output Audio Format Soundbarwill not connect via Bluetooth When connecting a new device switch to BT PAIRING for connection Press the PAIR button on the remote control or press the Mi...

Page 34: ...r later Check if the host device is connected to a Wi Fi network as source Make sure that all audio devices are connected to the same Wi Fi network at 5 GHz 12 LICENCE Dolby Dolby Atmos and the double...

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