Samsung HW-KM38 User Manual Download Page 6

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GETTING STARTED

Figures and illustrations in this User Manual are

provided for reference only and may differ from actual

product appearance.

2 GETTING STARTED

2 Features
3

Safety Information

What’s Included

8 DESCRIPTIONS

Front / Right Side Panel

Bottom Panel

10 Remote Control

13 INSTALLATION

13 Installing the Soundbar

13 Installing the Wall Mount

18 Connecting the Subwoofer and the

SWA-8000S

20 Connecting to a TV

20 Connecting to a TV Using a Digital Optical

Cable

21 TV SoundConnect

23 Connecting to External Devices

23 Optical or Analog Audio Cable
24 USB

26 FUNCTIONS

26 Input Mode
27 Bluetooth
30 Software Update

31 TROUBLESHOOTING

31 Troubleshooting

32 APPENDIX

32 Specifications

CONTENTS

Summary of Contents for HW-KM38

Page 1: ...he possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register User manual HW KM38 Wireless Subwoofer PS WK360 Wireless Receiver Module SWA 8000S ...

Page 2: ... showcase the slim and sleek design of both systems while maintaining a clean look in your living environment Easily control the Soundbar and TV from a single TV remote USB Host Support You can connect and play music files from external USB storage devices such as MP3 players USB flash memory etc using the Soundbar s USB HOST function Bluetooth Function You can connect a Bluetooth device to the So...

Page 3: ...instructions for use This symbol instructs the user to consult the user manual for further safety related information WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture To prevent injury this apparatus must be securely attached to the floor wall in accordance with the installation instructions This product contains chemicals known to the State of ...

Page 4: ...oduct satisfies FCC regulations when shielded cables and connectors are used to connect the unit to other equipment To prevent electromagnetic interference with electric appliances such as radios and televisions use shielded cables and connectors for connections Important Safety Instructions Read these operating instructions carefully before using the unit Follow all the safety instructions listed...

Page 5: ...the AC plug from the wall outlet Unplug the unit if you intend to leave it unused for a long period of time 3 9 inch 3 9 inch 2 7 inch 3 9 inch During thunderstorms disconnect the AC plug from the wall outlet Voltage peaks due to lightning could damage the unit Protect the product from moisture i e vases and excess heat e g a fireplace or equipment creating strong magnetic or electric fields Unplu...

Page 6: ... Bottom Panel 10 Remote Control 13 INSTALLATION 13 Installing the Soundbar 13 Installing the Wall Mount 18 Connecting the Subwoofer and the SWA 8000S 20 Connecting to a TV 20 Connecting to a TV Using a Digital Optical Cable 21 TV SoundConnect 23 Connecting to External Devices 23 Optical or Analog Audio Cable 24 USB 26 FUNCTIONS 26 Input Mode 27 Bluetooth 30 Software Update 31 TROUBLESHOOTING 31 Tr...

Page 7: ... Adapter 2 EA BN44 00835A Optical Cable AH39 00779A Wall Mount Guide AH63 04369C Holder Screw 2 EA AH61 04110A Screw 2 EA 6003 001334 Bracket Wall Mount L AH61 04106A Bracket Wall Mount R AH61 04114A The appearance of the accessories may differ slightly from the illustrations above The Micro USB to USB adapter is sold separately To purchase contact a Samsung Service Center or Samsung Customer Care...

Page 8: ...he Mute button setup press the Source button for more than 3 seconds again 3 Power Button Turns the power on and off 2 3 Right Side Display Displays the current mode 1 Remote Control Sensor When you plug in the AC cord the power button will begin working in 4 to 6 seconds When you turn on this unit there will be a 4 to 5 second delay before it produces sound If you want to enjoy sound only from th...

Page 9: ... adapter cable not supplied Refer to Micro USB to USB adapter cable specification on page 24 DIGITAL AUDIO IN OPTICAL Connect to the digital optical output of an external device When disconnecting the power cable of the AC DC power adaptor from a wall outlet pull the plug Do not pull the cable Do not connect this unit or other components to an AC outlet until all connections between components are...

Page 10: ...urn the Bluetooth POWER On function on and off See pages 22 and 28 for details SOUND Surr Sound adds depth and spaciousness to the sound Pressing the SOUND button repeatedly cycles through the Surr Sound settings ON SURROUND SOUND OFF SURROUND SOUND SOUND EFFECT You can select from 6 different sound modes STANDARD Original Sound MUSIC CLEAR VOICE SPORTS MOVIE and NIGHT MODE depending on the conten...

Page 11: ...ng the WOOFER button If the Soundbar is connected to a digital TV and the video appears out of sync with the audio press the SOUND CONTROL button to select AUDIO SYNC to sync the audio with the video Use the buttons to set the audio delay between 0 ms and 300 ms In USB mode TV mode and BT mode the Audio Sync function is not available To control the volume of the rear speaker sound select REAR SPEA...

Page 12: ...s function VIZIO LG Sony Sharp PHILIPS PANASONIC TOSHIBA GRUNDIG Hisense RCA This function may not be compatible with your TV s remote depending on the remote control s manufacturer To turn off this function press the SOUND button for 5 seconds OFF TV REMOTE appears on the Soundbar s display INSTALLING THE BATTERY IN THE REMOTE CONTROL 1 Use a suitable coin to turn the remote control s battery cov...

Page 13: ...ate for the kind of wall you have plaster board iron board wood etc If possible fix the support screws into wall studs Purchase wall mounting screws according to the type and thickness of the wall you will mount the Soundbar on Diameter M5 Length 1 3 8 inches or longer recommended Connect cables from the unit to external devices before you install it on the wall Make sure the unit is turned off an...

Page 14: ...arpened pencil tip through the center of the B TYPE images on each end of the Guide to mark the holes for the supporting screws and then remove the Wall Mount Guide 4 Using an appropriately sized drill bit drill a hole in the wall at each marking If the markings do not correspond to the positions of studs make sure you insert appropriate anchors or mollies into the holes before you insert the supp...

Page 15: ... to the Soundbar s bottom For a proper fit make sure to align the bumps on the Soundbar to the holes on the brackets Rear of Soundbar Right end of Soundbar When assembling make sure the hanger part of the Bracket Wall Mounts are located behind the rear of the Soundbar See the illustration above Wall Mount L Wall Mount R The left and right mounts are different shapes Make sure to position them corr...

Page 16: ...t Wall Mounts by hanging the Bracket Wall Mounts on the Holder Screws on the wall Slightly tilt the Soundbar to insert both Holder Screw heads into the Bracket Wall Mount holes Push the Soundbar in the direction of the arrow to make sure both sides are firmly fixed ...

Page 17: ... wall so that it does not fall off If the unit falls off it may cause an injury or damage the product When the unit is installed on a wall please make sure that children do not pull any of the connecting cables as this may cause it to fall For the optimal performance of a wall mount installation install the speaker system at least 2 inches 5 cm below the TV if the TV is mounted on the wall For you...

Page 18: ...power cord is plugged in correctly check the main unit If your main unit is off in standby mode the subwoofer will also be in standby mode and the blue LED won t be lit red a If your main unit is off in standby mode the SWA 8000S will also be in standby mode and the red LED will light SWA 8000S only When the subwoofer and the SWA 8000S are completely connected the blue LED Link indicators on the s...

Page 19: ...maximum transmission distance of the wireless signal between the main unit and subwoofer is about 32 8 ft but may vary depending on your operating environment If a steel concrete or metallic wall is between the main unit and the wireless subwoofer the system may not operate at all because the wireless signal cannot penetrate metal If the main unit doesn t make a wireless connection repeat steps 1 ...

Page 20: ...OURCE button on the remote control to select the D IN mode Auto Power Link If you have connected the main unit to a TV with a digital optical cable you can set Auto Power Link to ON and have the Soundbar turn on automatically when you turn the TV on 1 Connect the Soundbar and a TV with a digital optical cable 2 Press the Source button on the main unit s right side or the SOURCE button on the remot...

Page 21: ...n on the remote for 5 seconds or switch to another mode To connect to the other TV follow Steps 1 through 4 above The TV SoundConnect SoundShare function is supported by some Samsung TVs released from 2012 on Check whether your TV supports the TV SoundConnect SoundShare function before you begin For further information refer to the TV s user manual If your Samsung TV was released before 2014 check...

Page 22: ... TV on or off will turn the Soundbar s power on and off as well 1 Connect the TV to your Soundbar using the TV SoundConnect function 2 Press the Bluetooth POWER button on the Soundbar remote ON BLUETOOTH POWER appears on the Soundbar s display ON BLUETOOTH POWER The Soundbar turns on and off when you turn the TV on or off OFF BLUETOOTH POWER The Soundbar only turns off when you turn the TV off Thi...

Page 23: ...T AUX IN AUX OUT BD DVD player Set top box Game console Audio Cable not supplied Optical Cable AUX Cable 1 Connect AUX IN Audio on the main unit to the AUDIO OUT jack of the Source Device using an audio cable 2 Press the Source button on the right side of the Soundbar or the SOURCE button on the remote control to select the AUX mode Optical Cable 1 Connect DIGITAL AUDIO IN Audio on the main unit t...

Page 24: ...ically turns off Auto Power Off if no USB device has been connected for more than 5 minutes Before you connect a USB device Be aware of the following If the file name of a file on a USB device exceeds 10 characters it is not displayed on the Soundbar s display This product may not be compatible with certain types of USB storage media The Soundbar supports the FAT16 and FAT32 file systems The NTFS ...

Page 25: ..._Format_MSAudio1 16KHz 48KHz 56kbps 128kbps Wave_Format_MSAudio2 16KHz 48KHz 56kbps 128kbps aac AAC 16KHz 96KHz 48kbps 320kbps AAC LC 16KHz 96KHz 128kbps 192kbps 5 1ch 320kbps HE AAC 24KHz 96KHz 48kbps 64kbps 5 1ch 160kbps wav 16KHz 48KHz up to 3000kbps ogg OGG 1 1 0 16KHz 48KHz 50kbps 500kbps flac FLAC 1 1 0 FLAC 1 2 1 16KHz 96KHz up to 3000kbps If there are too many folders and files stored on t...

Page 26: ...undConnect TV USB mode USB AUTO POWER DOWN FUNCTION The unit turns off automatically in the following situations D IN BT TV USB Mode If there is no audio signal for 5 minutes AUX Mode If the AUX cable is disconnected for 5 minutes If there is no KEY input for 8 hours when the AUX cable is connected To turn the Auto Power Down function ON or OFF press and hold the p button for 5 seconds ON AUTO POW...

Page 27: ...the Stereo headset menu on the Bluetooth device You will see a list of scanned devices 4 Select AV Samsung Soundbar Kxxx K Series from the list When the Soundbar is connected to the Bluetooth device it will display Bluetooth device name BT on the front display The device name can only be displayed in English An underline _ will be displayed if the name is not in English If the Bluetooth device has...

Page 28: ...evice s paired devices The Bluetooth device and the Soundbar must have been previously paired at least once Soundbar will appear in the Bluetooth device s searched devices list only when the Soundbar is displaying BT READY In the TV SoundConnect mode the Soundbar cannot be paired or connected to Bluetooth device BLUETOOTH POWER ON BLUETOOTH POWER If a previously paired Bluetooth device tries to pa...

Page 29: ...er the distance between the Soundbar and Bluetooth device the worse the quality is If the distance exceeds the Bluetooth operational range the connection is lost In poor reception areas the Bluetooth connection may not work properly The Bluetooth connection only works when it is close to the unit The connection will be automatically cut off if the Bluetooth device is out of range Even within range...

Page 30: ...main unit Updating firmware may not work properly if audio files supported by the Soundbar are stored in the USB storage device Do not disconnect the power or remove the USB device while updates are being applied The main unit will turn off automatically after completing the firmware update After the update all settings are reset to their factory default settings We recommend you write down your s...

Page 31: ...trol and main unit too far Replace with new batteries Move closer to the unit The TV SoundConnect TV pairing failed Does your TV support TV SoundConnect Is your TV firmware the latest version Does an error occur when connecting TV SoundConnect is supported by some Samsung TVs released from 2012 on Check your TV to see if it supports TV SoundConnect Update your TV with the latest firmware Contact t...

Page 32: ...PLIFIER Rated Output Power Main Unit 35 W CH x 2 6 ohm Subwoofer PS WK360 60 W 3 ohm Rear Surround AMP SWA 8000S 35 W CH x 2 3 ohm Supported play formats DTS 2 0 sound is played in DTS format LPCM 2ch Dolby Audio supporting Dolby Digital DTS Design and specifications are subject to change without prior notice Nominal specification Samsung Electronics Co Ltd reserves the right to change the specifi...

Page 33: ...efect in the product You will be advised of the amount of the administration fee before any work is done or a home visit is made If you have a problem with this product we strongly recommend you read the appropriate section of this manual review the Troubleshooting section on page 31 visit the Support page for your product at www samsung com or call Samsung Product Support 1 800 726 7864 to find a...

Page 34: ...sult in service problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covered and prescribed in the instruction book product removal or reinstallation reception problems and distortion related to noise echo interference or other signal transmission and deliver...

Page 35: ...us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 2018 Samsung Electronics Co Ltd All rights reserved Certification model only The party responsible for product compliance Samsung Electronics Co LTD America QA lab of Samsung 19 Chapin Rd Building D Pine Brook New Jersey 07058 ...

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