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WARRANTY

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) 
and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against 
manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) Year Parts and Labor*

(*90 Days Parts and Labor for Commercial Use)

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the 
United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and 
service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original 
dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized 
service center. Transportation of the product to and from the service center is the responsibility of the purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or 
reconditioned parts or products if found to be defective during the limited warranty period specified above. All 
replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. 
Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
SAMSUNG’s obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand 
name are set forth in the applicable end user license agreement. Non-SAMSUNG hardware and software 
products, if provided, are on an “AS IS” basis. Non-SAMSUNG manufacturers, suppliers, publishers, and service 
providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and 
except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and 
shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and 
installation; applications and uses for which this product was not intended; altered product or serial numbers; 
cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of 
products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, 
external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this product or result 
in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to 
follow operating instructions, cleaning, maintenance and environmental instructions that are covered and 
prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related to 
noise, echo, interference or other signal transmission and delivery problems. SAMSUNG does not warrant 
uninterrupted or error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES 
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF 
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY 
PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR 
CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE 
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER 
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS 
PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS 
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG 
BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE 
ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR 
LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY 
ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY 
BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE 
ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an 
authorized Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS 
PURCHASED FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION 
MAY BE PROHIBITED. For a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/
peaceofmind/authorized_resellers.html
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of 
incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty 
gives you specific legal rights, and you may also have other rights which vary from state to state.
To obtain warranty hardware service, please contact SAMSUNG customer care center.

HW-JM35_ZA_AH68-02984P_ENG-00-20161123.indd   23

2016/11/23   11:14:09

Summary of Contents for HW-JM35

Page 1: ... for purchasing this Samsung product To receive more complete service please register your product at www samsung com register User manual This Nanum Gothic Eco font is provided by NAVER HW JM35 HW JM35_ZA_AH68 02984P_ENG 00 20161123 indd 1 2016 11 23 11 13 58 ...

Page 2: ...e devices such as MP3 players USB flash memory etc using the Soundbar s USB HOST function Bluetooth Function You can connect a Bluetooth device to the Soundbar and enjoy music with high quality stereo sound all without wires Using Samsung Audio Remote App To control the product with your Smart Device via the Samsung Audio Remote app download the Samsung Audio Remote App by accessing the app throug...

Page 3: ...here are important instructions accompanying the product WARNING To reduce the risk of fire or electric shock do not expose this appliance to rain or moisture To prevent injury this apparatus must be securely attached to the floor wall in accordance with the installation instructions This product contains chemicals known to the State of California to cause cancer and reproductive toxicity CAUTION ...

Page 4: ...losion if battery is incorrectly replaced Replace only with the same or equivalent type PRECAUTIONS Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the back of your product Install your product horizontally on a suitable base furniture with enough space around it for ventilation 3 4 inches Make sure the ventilation ...

Page 5: ...External Device using Audio analogue cable or Optical digital cable 14 FUNCTIONS 14 Input Mode 15 Bluetooth 17 USING SAMSUNG AUDIO REMOTE APP 18 TV SoundConnect 19 USB 20 Software update 21 TROUBLESHOOTING 22 APPENDIX 22 Specifications CONTENTS Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance CALIFORNIA USA ONLY This perchl...

Page 6: ...r s manual may be reproduced or copied without the prior written permission of Samsung Electronics Co Ltd WHAT S INCLUDED Check for the supplied accessories shown below The appearance of the accessories may differ slightly from the illustrations above Use the dedicated USB cable to connect external USB devices to the unit Wall Mount L 1EA Wall Mount R 1EA Holder screw2 2EA Holder screw1 2EA Remote...

Page 7: ...elects the D IN AUX BT TV USB input While the unit is powered on pressing the button for more than 3 seconds sets the button to act as MUTE button To cancel MUTE button setup press the button for more than 3 seconds again When you turn on this unit there will be a 4 to 5 second delay before it produces sound If you want to enjoy the sound only from the Soundbar you must turn off the TV s speakers ...

Page 8: ...plug to a wall outlet SUBWOOFER Connector Terminal Connect the connector jack of the Subwoofer When disconnecting the power cable of the AC power adaptor from the wall outlet pull the plug Do not pull the cable Do not connect this unit or other components to an AC outlet until all connections between components are complete Installing the Ferrite Core on the Subwoofer Speaker Cable optional Lift u...

Page 9: ... push of a button Press again to restore the sound to the previous volume level SOURCE Press to select a source connected to the Soundbar Skip Forward If there is more than one file on the device you are playing and you press the button the next file is selected Soundbar is a Samsung proprietary name Operate the TV using the TV s remote control SOUND CONTROL Use the buttons to adjust level Press t...

Page 10: ... original sound Night Mode This will regulate and stabilize the volume level against a drastic volume change caused by a channel change or scene transition Play Pause Press the button to pause playing the file temporarily Press the button again to play the selected file Skip Back If there is more than one file on the device you are playing and you press the button the previous file is selected Ins...

Page 11: ...stall it on the wall Make sure the unit is turned off and unplugged before you install it Otherwise it may cause an electric shock 1 Place the installation guide against the wall surface ę ę The installation guide must be level ę ę Install at least 2 inches 5 cm below the TV if the TV is mounted on the wall 2 Mark the location where the screws will go through on the wall using a pen and then remov...

Page 12: ...ecure flat surface where it is unlikely to fall INSTALLING THE BRACKET WITHOUT REFERRING TO THE WALL MOUNT INSTALLATION GUIDE 2 inches 5 cm or more 2 inches 5 cm or more 4 6 inches 11 6 cm 5 1 inches 13 cm Minimum 9 4 9 7 inches 23 9 24 6cm 1 Place the Wall Mount L on the desired wall surface while paralleled to the floor as shown above and fix a screw through the hole on its right end 2 Place the...

Page 13: ... IN Audio on the main unit to the AUDIO OUT jack of the TV or Source Device Change the function to AUX or OPTICAL IN Connect OPTICAL IN Audio on the main unit to the OPTICAL OUT jack of the TV or Source Device Change the function to D IN Do not connect the power cord of this product or your TV to the wall outlet until all connections between components are complete Before moving or installing this...

Page 14: ...annot be connected directly to the unit The unit turns off automatically in the following situations D IN BT TV USB Mode If there is no audio signal for 5 minutes AUX Mode If the AUX cable is disconnected for 5 minutes In Auto Power Down On mode If there is no KEY input for 8 hours when the AUX cable is connected To turn the Auto Power Down function ON or OFF press and hold the p button for 5 seco...

Page 15: ... 5 Play music on the connected device You can listen to the music playing on the connected Bluetooth device over the Soundbar In BT mode Repeat functions are not available For some Bluetooth device Play Stop Next Prev function are not available If asked for PIN code when connecting a Bluetooth device enter 0000 Only one Bluetooth device can be paired at a time The AVRCP feature is supported Once y...

Page 16: ...the connection Disconnection time may differ depending on the Bluetooth device In Bluetooth connection mode the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 16 25 ft 5m The Soundbar automatically turns off after 5 minutes in the Ready state More About Bluetooth Bluetooth is a technology that enables Bluetooth compliant devices to interconn...

Page 17: ...ownload the Samsung Audio Remote App by accessing the app through Google Play store Accessing the Samsung Audio Remote App After you install the Samsung Audio Remote app follow the instructions in the app The APP function only supports Android mobile phone devices running Android OS 3 0 or later HW JM35_ZA_AH68 02984P_ENG 00 20161123 indd 17 2016 11 23 11 14 08 ...

Page 18: ... the TV s user manual If your Samsung TV was released before 2014 check the SoundShare setting menu If the distance between the TV and Soundbar exceeds 16 25 ft 5m the connection may not be stable or the audio may stutter If this occurs relocate the TV or Soundbar so that they are within operational range and then re establish the TV SoundConnect connection TV SoundConnect Operational Ranges Recom...

Page 19: ...FS file system is not supported Connect USB devices directly to the USB port of the product Otherwise you may encounter a USB compatibility problem Do not connect multiple storage devices to the product via a multi card reader It may not operate properly Digital camera PTP protocols are not supported Do not remove the USB device while it is transferring files DRM protected music files MP3 WMA from...

Page 20: ... audio files supported by the Soundbar are stored in the USB storage device Do not disconnect the power or remove the USB device while updates are being applied The main unit will turn off automatically after completing the firmware update After reset all settings are reset to their factory default settings We recommend you write down your settings so that you can easily reset them after the updat...

Page 21: ...Mute function on Is the volume set to minimum Connect it correctly Press the Mute button to cancel the function Adjust the Volume The remote control does not work Are the batteries drained Is the distance between the remote control and main unit too far Replace with new batteries Move closer to the unit The TV SoundConnect TV pairing failed Does your TV support TV SoundConnect Is your TV firmware ...

Page 22: ...eering Society guidelines Nominal specification Samsung Electronics Co Ltd reserves the right to change the specifications without notice Weight and dimensions are approximate For the power supply and Power Consumption refer to the label attached to the product Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recycli...

Page 23: ...ct electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covered and prescribed in the instruction book product removal or reinstallation reception problems and distortion related to noise echo interference or other signal transmission and delivery problems SAMSUNG does not warr...

Page 24: ... VISIT US ONLINE AT WRITE U S A 1 800 SAMSUNG 726 7864 www samsung com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 AH68 02984P 00 HW JM35_ZA_AH68 02984P_ENG 00 20161123 indd 24 2016 11 23 11 14 09 ...

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