TROUBLESHOOTING
Before requesting service, please check the following.
The unit will not turn on.
●
Is the power cord plugged into the outlet?
Ú
Connect the power plug to the outlet.
A function does not work when the button is pressed.
●
Is there static electricity in the air?
Ú
Disconnect the power plug and connect it again.
Sound is not produced.
●
Is the Mute function on?
●
Is the volume set to minimum?
Ú
Press the Mute button to cancel the MUTE
function.
Ú
Adjust the Volume.
The remote control does not work.
●
Are the batteries drained?
●
Is the distance between the remote control and
main unit too far?
Ú
Replace with new batteries.
Ú
Move closer to the unit.
The TV SoundConnect (TV pairing) failed.
●
Does your TV support TV SoundConnect?
●
Is your TV firmware the latest version?
●
Does an error occur when connecting?
●
Reset the TV MODE and connect again.
Ú
TV SoundConnect is supported by some
Samsung TVs released from 2012 on. Check your
TV to see if it supports TV SoundConnect.
Ú
Update your TV with the latest firmware.
Ú
Contact the Samsung Call Center.
Ú
Press and hold the
►
button for 5 seconds to
reset the TV SoundConnect connection.
HW-J250
Summary of Contents for HW-J250
Page 10: ...MANUAL...