4. Troubleshooting
4.1.9. Network Error – Wired
No
No
Ye s
Check Network
test in the setup Is it ok with
MAC Adress?
Cable connection
between set & Lan is ok?
Ne twork Error
Contact to Nertwork
Service Provider.
Ye s
No
No
Ye s
Check Network
test in the setup Is it ok Internet
Service Test?
Check Network
test in the setup Is it ok from
IP Address to Gateway
Ping test?
Is it ok with Network
Setting or IP setting
Ye s
No
Corre ctly conne ct
the e the rne t ca ble .
Cha nge Ma in Boa rd.
Che ck Your Ne twork S e tting
a nd if IP s e tting is right or not.
Che ck Your Route r a nd
Re boot P owe r to Route r.
Che ck Your Route r.
Ye s
NOTE
The connection between LAN and SET is direct. So there is no need to check H/W if there is network problem.
If it is, the problem is MAIN CHIP (IC1)'s BGA soldering problem.
It must be changed to a new board.
4-14
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