Troubleshooting
95
Appendixes
Underwater handling
Symptom
Explanation/Solution
The subject on the LCD screen is not clear
under water.
Set the underwater mode to On.
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Check if there are stains or foreign substances on the lens.
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Water gets into the product.
Turn the power off and then contact Samsung’s Customer Care Centre.
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Overall operations
Symptom
Explanation/Solution
The date and time are incorrect.
Has the product been left unused for a long period of time?
The internal battery may be discharged.
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The product does not turn off or the buttons
do not operate normally.
Press the [
RESET
] button to reset the product. The product
turns off. The Reset function does not affect the recorded
images and user settings.
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[
RESET
] button
Menu items that cannot be used at the same time
Symptom
Explanation/Solution
Menu items are grayed out.
You cannot select greyed items in the current recording/playback mode.
If you have not inserted a memory card into the product, all functions that require a
memory card (
Storage Info
,
Format
, etc.) are dimmed in the menu and you will not be
able to select them.
The following functions cannot be used in the Smart filter mode:
- Digital
zoom,
Video Resolution
,
Anti-Shake(DIS)
,
Face Detection
You cannot select the following function in underwater mode.
-
White Balance
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