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Before Reading This Install Guide

This TV B2B (Business to Business) model is designed for hotels or the other hospitality businesses, supports a variety 
of special functions, and lets you limit some user (guest) controls.

Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product 
appearance. Product design and specifications may change without notice.

Operational Modes

This TV has two modes: 

Interactive

 and 

Standalone

 mode.

 

Interactive

 mode: In this mode, the TV communicates with and is fully or partially controlled by a connected Set 

Back Box (SBB) or Set Top Box (STB) provided by a hospitality System Integration (SI) vendor. When the TV is initially 
plugged in, it sends a command that attempts to identify the SBB or STB connected to it. If the TV identifies the 
SBB or STB and the SBB or STB identifies the TV, the TV gives full control to the SBB or STB.

 

Standalone

 mode: In this mode, the TV works alone without an external SBB or the STB.

The TV has a 

Hotel Option

 menu that lets you easily set its various hospitality functions. Please see page 29.

The menu also lets you activate or de-activate some TV and hospitality functions so you can create your optimal 
hospitality configuration.

Still image warning

Avoid displaying still images (such as jpeg picture files) or still image elements (such as TV channel logos, panorama 

or 4:3 format images, stock or news bars or crawls) on the screen. Displaying still pictures continually can cause 

uneven screen wear, which will affect image quality. To reduce the chance that this effect will occur, please follow the 
recommendations below:

 

Avoid displaying the same TV channel for long periods.

 

Always try to display a full screen image.

 

Reduce brightness and contrast to help prevent the occurrence of after-images.

 

Use all TV features designed to reduce image retention and screen burn-in.

English - 2

Summary of Contents for HG50Q60A

Page 1: ...nly HG43Q60AAAW HG50Q60AAAW HG55Q60AAAW HG65Q60AAAW HG75Q60AAAW HG50Q60AAAU HG55Q60AAAU HG65Q60AAAU HG75Q60AAAU Thank you for purchasing this Samsung product To receive more complete service please re...

Page 2: ...orSTB identifies the TV the TVgives full control to the SBB orSTB Standalone mode In this mode the TVworks alonewithout an external SBB orthe STB The TVhas a Hotel Option menu that letsyou easilyset i...

Page 3: ...heating these slots and openings must neverbe blocked orcovered Do not place this apparatus in a confined space such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place...

Page 4: ...as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Cl...

Page 5: ...Remote About the Buttons on the Samsung SolarCell Remote Samsung Smart Remote 15 Pairing the TVto the Samsung Smart Remote 16 Charging the battery 16 03 Controlling external deviceswith a Samsung Smar...

Page 6: ...9 Specifications and OtherInformation Specifications HG Q60A 50 Specifications HG Q60AAAW HG Q60AAAG 51 Environmental Considerations 52 Postcode forEmergencyBroadcasts 52 Decreasing powerconsumption 5...

Page 7: ...ke sureto gripthe edges ofthe screenwhenyou liftthe TV Do Not Touch This Screen ForIndia only This product is RoHS compliant This marking on the product accessories orliterature indicates that the pro...

Page 8: ...AAW HG Q60AAAG model referto the next section When installing the stand use the provided components and parts Stand Holder Cable 25 mm Place a soft cloth overthe table to protect the TV and then place...

Page 9: ...m of the TV Slide and assemble it to the end line in the direction of arrow 2 43 50 75 3 NOTE Make sure to distinguish between the front and back of each componentwhen assembling them Make sure that a...

Page 10: ...ded components and parts 43 50 55 M4 x L14 x 4 65 M4 x L14 x 4 75 M4 x L14 x 4 1 R L L L 43 50 55 x2 M4 x L14 x2 M4 x L14 65 R L x2 M4 x L14 x2 M4 x L14 NOTE Place a soft cloth overthe table to protec...

Page 11: ...x 4 M4 x L14 75 2 43 50 55 65 75 Insert the Stands into the slot on the bottom of the TV Slide and assemble it to the end line in the direction of arrow English 11...

Page 12: ...3 43 50 55 65 75 NOTE Make sure to distinguish between the front and back of each componentwhen assembling them Make sure that at least two persons lift and move the TV English 12...

Page 13: ...ded in the SafetyFlyerincludedwithyourTV Foradded stability and safety you can purchase and install the anti fall device Preventingthe TVfromfalling 1 Using the appropriate screws firmlyfasten a set o...

Page 14: ...onal injury Samsung is not liable forthese kinds of accidents Samsung is not liable forproduct damage orpersonal injurywhen a non VESAornon specifiedwall mount is used orthe consumerfails to followthe...

Page 15: ...When pressed for1 second ormore the running function is terminated When pressed whileyou arewatching a programme the previous channel appears Play pause When pressed the playback controls appear Using...

Page 16: ...the remote control does notwork due to lowbattery charge it byusing the USB C type port Fire orexplosion mayoccur resulting in damagetothe remote control orpersonal injury Do not applyshock to the re...

Page 17: ...Go to the Hotel Option menu and then select Universal Remote Setting The Universal Remote Setup screen appears Hotel Option menu Universal Remote Universal Remote Setting Select Device Type Set up a...

Page 18: ...to search foryour device Search model number Manufacturer Unkown SMT C7140 SMT C7140 6 Followthe instructions on the screen to search forthe model numberof the set top box connected to the TV When th...

Page 19: ...x135 2MB Sources stb_source_icon jpg stb_app_icon jpg Source TV Remote Access Hotel Hotel The image onyourTVmaydifferfrom the image above depending on the model and geographical area 2 Go to the Hote...

Page 20: ...s the Initial Setup The Initial Setup steps maydifferwith the model orgeographical area 1 Selectthe region settings Before select region referto the countrylist information on the right Ifyou select t...

Page 21: ...information about its usage referto the figure below The screen maydim if the protective film on the SAMSUNG logo orthe bottom of the TVis not detached Please remove the protective film Control menu P...

Page 22: ...evice toyourTV make sure that poweron the TVand the device is turned off VARIABLEAUDIO OUT Used forthe audio output to the Bathroom speaker Connect theVolume Control Box on the BathroomWall and the VA...

Page 23: ...nd orthe abnormal screen oretcwith the device of the HDMI1 2version contact to the Samsung customercare centre SERVICE Connect this port to the port on the optional RJP Remote Jack Pack Thiswill allow...

Page 24: ...therwise whenyou playvideo overa network connection thevideo maynot playsmoothly Some of the IEEE 802 11 communication protocols maynot be supported depending on the model or geographical area To use...

Page 25: ...onnect to uncertifiedwireless access point Establishing awired Internet connection There are three mainways to connect the TVtoyournetwork using cable depending onyournetwork setup Theyare illustrated...

Page 26: ...paratelyand is not available from Samsung Ifyou have anyproblems using online services please contactyourInternet service provider Whenyou use a large mobile dongle Data Card USB devices maynotwork pr...

Page 27: ...p Time Between the burst tburst gap 16 pulses 422 us Minimum Gap Time between the data commands tpause 25 List of HospitalitySIVendors and compatible data cables suppliedwiththe TV Confirmyou are usin...

Page 28: ...me Control Box Ifyou configure theVolume Control Box as shown in the figure you can control thevolume of the bathroom speakers The port that connects theVolume Control Box to the TVis a 3 5 mm normal...

Page 29: ...screen displays that menu item only Press the left orright directional button to change avalue The right directional button increases numericalvalues The left arrowbutton decreases numericalvalues Wh...

Page 30: ...select this item when the TVis turned on it displays the channel itwas displayingwhen itwas turned off PowerOn Channel Num When the TVis turned on it switches automaticallyto this channel PowerOn Chan...

Page 31: ...ssage When there is a mismatch between the data in the channel map and the transmitted data the TVautotunes the channels to restore the data parameters in the channel map ON When Channel Rescan Messag...

Page 32: ...Disable Neitherthe popupwindownorthe menu appears Bathroom Speaker SubAmp Mode Determines the bathroom speakersoundAMPoperation mode 0 Turns the bathroom speakersoundAMPfunction off PWM off 1 The bat...

Page 33: ...ewthe entire text of the Terms Policy document You must agree to the Smart Hub service agreement Smart Features Run the Smart Features menu Autorun Smart Hub If Autorun Smart Hub is set to On the TVau...

Page 34: ...password is entered options such as Password Setting Password Reset and SecurityMode are available Password Setting Usercan change the password Password Reset Password is reset to 00000000 SecurityMo...

Page 35: ...yourTV s picture Start Sound Test Use this testwhenyou experience a problemwithyourTV s sound Signal Information Showdigital broadcasting signal information Reset Smart Hub Reset the Smart Hub and Sam...

Page 36: ...mber You can set the room numberof the TV s location H Browser Solution H BrowserMode You can turn on oroff the H BrowserMode and run the H BrowserWebApp H BrowserVendor You can select the H BrowserVe...

Page 37: ...nu settings and channel data in a USB deviceto a TV Shortcut Turn the TVoff insert the USB device turn the TVon and then press the Select button on the remote control for5 seconds To clone data to the...

Page 38: ...Last Saved Yes PowerOn Channel Num Yes PowerOn Channel Type ATV DTV Yes PowerOnVolume UserDefined Last Saved Yes PowerOnVolume Num 0 100 Yes MinVolume 0 100 Yes MaxVolume 0 100 Yes PowerOn Source TV...

Page 39: ...bAmpVolume 0 32 Yes Powerand EnergySaving Brightness Reduction On Off Yes PowerSaving Mode Timer 0 99 Yes Cloning Clone TVto USB No Clone USB to TV No SettingAuto initialize On Off Yes Smart Service N...

Page 40: ...KDRM PI Yes System Self Diagnosis for HTV STB SIVendor Setting Si Name Ok Failure No Self Diagnosis forTV No System Manager No OTN Update On Off Yes SWUpdate No Remote Management No About This TV No S...

Page 41: ...estores Initializes anyguest side menuvalues to the cloned standardvalues when the TVis turned off and then turned on again Note that SettingAuto Initializeworks on cloned guest side menu values only...

Page 42: ...ue Reset Gamma BT 1886 ShadowDetail RGB OnlyMode ColourSpace Settings ColourSpace Colour Red Green Blue Reset Reset Picture Sound Sound Output Sound Mode Wi Fi SpeakerSurround Setup Expert Settings Ba...

Page 43: ...dio Language SecondaryAudio Language Audio Format General Accessibility Voice Guide Settings Voice Guide Volume Speed Pitch TVBackgroundVolume Audio Description Settings Audio Description Audio Descri...

Page 44: ...Network Network Status Open Network Settings Cast Reset Network Expert Settings PowerOnwith Mobile IPRemote Wi Fi System Manager Time Clock Clock Mode Date Time Time Offset Time Zone Sleep Timer Alarm...

Page 45: ...oard Language Keyboard type Mouse Settings PrimaryButton PointerSpeed Device Connection Manager Access Notification Device List Powerand Energy Saving Brightness Optimisation Minimum Brightness Bright...

Page 46: ...atingthrough a USB device To update the TV s software followthese steps 1 Insert a USB device containing the software update file into the USB port of the TV 2 Run SWUpdate Hotel Option menu System SW...

Page 47: ...those channels Channel Editor also letsyouviewinformation about each channel easily withoutyourhaving to displayeach channel directly General StepsforUsingthe Channel Editorin Standalone Mode The imag...

Page 48: ...e channel number the channel information is updated automatically Renamethe Channel Change the name of a channelyou select To change the name of a channel followthese steps 1 Select a channel on the C...

Page 49: ...e the directional buttons on the remote control move the focus to Edit Channel Number and press the Select button 3 Use the up ordown directional buttons on the remote control to assign the channel nu...

Page 50: ...8 4 kg 8 9 kg 11 5 kg 12 2 kg Model Name HG55Q60A HG65Q60A DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Measured Diagonally 138 cm 163 cm Sound Output 20W 20W Dimensions Wx H x D Body With s...

Page 51: ...AAAW HG55Q60AAAG HG65Q60AAAW HG65Q60AAAG DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Measured Diagonally 138 cm 163 cm Sound Output 20W 20W Dimensions Wx H x D Body With stand 123 21 x 70 88...

Page 52: ...sories maylook different than the product images presented in this manual depending on the model All drawings are not necessarilyto scale Some dimensions are subject to changewithout priornotice Refer...

Page 53: ...Signal Plus is setto Off Frame rate fps ColourDepth Chroma Sampling RGB 4 4 4 YCbCr4 4 4 YCbCr4 2 2 YCbCr4 2 0 50 60 8 bit O If Input Signal Plus is setto On Frame rate fps ColourDepth Chroma Samplin...

Page 54: ...175 640 x 480 72 Hz 37 861 72 809 31 500 640 x 480 75 Hz 37 500 75 000 31 500 800 x 600 60 Hz 37 879 60 317 40 000 800 x 600 72 Hz 48 077 72 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768...

Page 55: ...30 000 297 000 4096 x 2160 50 Hz 112 500 50 000 594 000 4096 x 2160 60 Hz 135 000 60 000 594 000 4096 x 2160 100 Hz 225 000 100 000 1188 000 4096 x 2160 120 Hz 270 000 120 000 1188 000 7680 x 4320 24...

Page 56: ...160 24 Hz 54 000 24 000 297 000 3840 x 2160 25 Hz 56 250 25 000 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 50 Hz 112 500 50 000 594 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x...

Page 57: ...elayed orsuspended completelydepending on the status of the participating systems Copyand paste operations are not supported When composing an email ora simple message certain functions such as the fo...

Page 58: ...Frontview Sideview HG Q60A 0 9 A Z Unit inches mm mm mm mm mm mm mm mm 43 965 5 559 8 953 0 538 0 25 7 599 8 205 6 624 8 50 1118 3 644 5 1105 8 623 4 25 7 683 6 228 8 708 6 55 1232 1 708 8 1218 2 686...

Page 59: ...mm mm mm mm 43 965 5 559 8 25 7 623 6 187 6 953 0 538 0 50 1118 3 644 5 25 7 709 4 199 1 1105 8 623 4 55 1232 1 708 8 25 7 773 7 249 1 1218 2 686 7 65 1450 9 831 8 25 7 897 0 290 2 1438 5 810 5 75 167...

Page 60: ...636 2 257 4 300 7 Base Stand detail HG Q60A 0 9 A Z Unit inches mm mm mm 43 37 8 205 6 211 6 50 55 39 9 228 8 217 0 65 39 8 281 8 217 9 75 41 9 340 4 235 2 HG Q60AAAW HG Q60AAAG 0 9 A Z Unit inches m...

Page 61: ...ONWITH HEVC ENCODED CONTENTCREATED BYATHIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROMATHIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCTWITH SUCH CONTENTBYALICENSED S...

Page 62: ...UNG 1800 5 7267864 Toll Free www samsung com in support NEPAL 16600172667 Toll Free forNTC Only 9801572667 Toll Free forNcell users BANGLADESH 08000 300 300 Toll free 09612 300 300 www samsung com bd...

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