background image

Before Reading This Install Guide

This TV model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets 
you limit some user (guest) controls.

Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product 
appearance. Product design and specifications may change without notice.

Operational Modes

This TV has two modes: 

Interactive

 and 

Standalone

 mode.

 

Interactive

 mode: In this mode, the TV communicates with and is fully or partially controlled by a connected Set 

Back Box (SBB) or Set Top Box (STB) provided by a hospitality System Integration (SI) vendor. When the TV is initially 
plugged in, it sends a command that attempts to identify the SSB or STB connected to it. If the TV identifies the SBB 
or STB and the SBB or STB identifies the TV, the TV gives full control to the SBB or STB.

 

Standalone

 mode: In this mode, the TV works alone without an external SBB or the STB.

The TV has a 

Hotel Option

 menu that lets you easily set its various hospitality functions. Please see page 26.

The menu also lets you activate or de-activate some TV and hospitality functions so you can create your optimal 
hospitality configuration.

Still image warning

Avoid displaying still images (such as jpeg picture files) or still image elements (such as TV channel logos, panorama 

or 4:3 format images, stock or news bars or crawls) on the screen. Displaying still pictures continually can cause 

uneven screen wear, which will affect image quality. To reduce the chance that this effect will occur, please follow the 
recommendations below:

 

Avoid displaying the same TV channel for long periods.

 

Always try to display a full screen image.

 

Reduce brightness and contrast to help prevent the occurrence of after-images.

 

Use all TV features designed to reduce image retention and screen burn-in.

English - 2

Summary of Contents for HG43AT670U

Page 1: ...HG43AT670U HG50AT670U HG55AT670U HG65AT670U Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No INSTALLGUIDE ...

Page 2: ...fies the TV the TVgives full control to the SBB orSTB Standalone mode In this mode the TVworks alonewithout an external SBB orthe STB The TVhas a Hotel Option menu that letsyou easilyset itsvarious hospitalityfunctions Please see page 26 The menu also letsyou activate orde activate some TVand hospitalityfunctions soyou can createyouroptimal hospitalityconfiguration Still imagewarning Avoid display...

Page 3: ...rheating these slots and openings must neverbe blocked orcovered Do not place this apparatus in a confined space such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it is exposed to direct sunlight Do not placevessels vases etc containingwateron this apparatus as this can result in a fire orelectric sho...

Page 4: ...res high humidity chemical substances orwhere itwill operate 24 hours a daysuch as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Class l Equipment only To turn off this apparatus completely disconnect it from thewall outlet To ensureyou can unplug this...

Page 5: ...yourTV 16 03 The Remote Control About the Buttons on the Remote Control 17 Installing batteries into the remote control Batterysize AAA 18 04 Initial Setup Using the TVController 20 05 The Connection Panel 06 Connections Connecting the TVto an SBB orSTB 23 Connecting the RJP Remote Jack Pack 24 07 Settingthe Hotel Option Menus Hotel Option menu items 27 Welcome Message 34 Hotel Logo 34 USB Cloning...

Page 6: ...hannel Bank Editor Smoovie TVOnly 46 Using Channel Editor 47 11 Anti theft Kensington Lock 12 Specifications and OtherInformation Specifications 51 Environmental Considerations 52 Decreasing powerconsumption 52 Supported Resolutions forUHD Input Signals 53 DisplayResolution 53 Dimensions 55 Licences 59 English 6 ...

Page 7: ...Not available in some locations Hotel Mount Kit Cable Guide Antenna adapter Not available in some locations The items colours and shapes mayvarydepending on the models Cables not included can be purchased separately Check foranyaccessories hidden behind orin the packing materialswhen opening the box The screen can be damagedfrom direct pressurewhen handled incorrectly As shown inthefigure make sur...

Page 8: ...nd of theirworking life To prevent possible harm to the environment orhuman health from uncontrolledwaste disposal please separate these items from othertypes ofwaste and recycle them responsiblyto promote the sustainable reuse of material resources Formore information on safe disposal and recyclingvisit ourwebsitewww samsung com in orcontact ourHelpline numbers 1800 40 SAMSUNG 1800 40 7267864 Tol...

Page 9: ... swivel To configure the TVso that it swivels 20 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket HolderSwivel marked 20 Then fix the Bracket HolderSwivel to the stand using the three supplied screws as shown below 60 swivel To configure the TVso that it swivels 60 left and right insert the prong on the bottom of the stand through the curved hole in...

Page 10: ...oth overthe table to protect the TV and then place the TVso that its screen faces down toward the table surface Insert the Stand Guide into the slot on the bottom of the TV Slide and assemble it to the end line in the direction of arrow 3 4 x 4 M4 x L14 Tight the bottom screwfirst and upperscrewlast Progress the assemblyof screwin the manual s order NOTE Make sure to distinguish between the front ...

Page 11: ...tand and Components 65 A B Stand Cable Guide 1 L R R 2 NOTE Make sure to distinguish between the front and back of each componentwhen assembling them Make sure that at least two persons lift and move the TV English 11 ...

Page 12: ...2 Nut x 2 A B C D or Affix the stand to a flat surface such as a dressertop desk top orentertainment centre as shown WARNING To prevent injury you must attach this TVsecurelyto the floor a table a dressertop etc with the Hotel Mount Kit as described in these instructions English 12 ...

Page 13: ... mount kit sold separately allowsyou to mount the TVon awall Fordetailed information on installing thewall mount see the instructions providedwith thewall mount Contact a technician forassistancewhen installing thewall mount bracket Samsung Electronics is not responsible forany damage to the product orinjurytoyourself orothers ifyou select to install the TVonyourown English 13 ...

Page 14: ...the screws are firmlyattached to thewall You mayneed additional material such aswall anchors depending on the type ofwall 2 Using the appropriatelysized screws firmlyfasten a set of brackets to the TV Forthe screwspecifications referto the standard screwpart in the table under Wall Mount Kit Specifications VESA 3 Connect the brackets fixed to the TVand the brackets fixed to thewall with a durable ...

Page 15: ... maycause damage to the inside of the TVset Forwall mounts that do not complywith theVESAstandard screwspecifications the length of the screws may differdepending on thewall mount specifications Do not fasten the screws too firmly This maydamage the product orcause the product to fall leading to personal injury Samsung is not liable forthese kinds of accidents Samsung is not liable forproduct dama...

Page 16: ...fire ora problemwith the product caused byan increase in its internal temperature Whenyou installyourTVwith a stand orawall mount we stronglyrecommendyou use parts provided bySamsung Electronics only Using parts provided byanothermanufacturermaycause difficultieswith the product orresult in injurycaused bythe product falling Installationwith a stand Installationwith awall mount 10 cm 10 cm 10 cm 1...

Page 17: ...reen Use these buttonswith specific features Use these buttons according to the directions on the TVscreen Launches the APPS Press to displayinformation on the TVscreen Moves the cursor selects the onscreen menu items and changes thevalues seen on the TV s menu Turns the TVon and off Gives direct access to channels Adjusts thevolume Alternatelyselects Teletext mode Full Double Mix Off Displays the...

Page 18: ...the batteries to the symbols in the batterycompartment Use the remote controlwithin 7 m of the TV Bright light mayaffect the performance of the remote control Avoid using nearbright fluorescent lights orneon signs The colourand shape of the remote mayvarydepending on the model English 18 ...

Page 19: ...ectingyourlanguage You can change the menu language 3 Next TV installation Type Select your TV installation type Basic TV Setup Cloning Mode Factory Menu Start basic setup to use your TV SelectingyourTVinstallationtype Basic TVSetup Select to proceed to the next step to set the basic options for usingyourTV Cloning Mode Copythe system settings from the USB orserverto the TV FactoryMenu End Initial...

Page 20: ...time zone 8 Setup Complete Your TV is now ready to use Done Setup complete Select the Done button to complete the Initial Setup Then Hotel Option menu appears Press POWER button on the remote control to exit Usingthe TVController You can turn on the TVwith the TVController button at the bottom of the TV and then use the Control menu The Control menu appearswhen the TVController is pressedwhile the...

Page 21: ...evice match the colourof the connection terminal to the cable RJP Connect this port to the port on the optional RJP Remote Jack Pack Thiswill allowyou to connect external devices Camcoder PC DVD players etc easily USB 5V0 5A USB HDD 5V1A Connectorforsoftware upgrades and Media Play etc Service connection DIGITALAUDIO OUT OPTICAL Connects to a DigitalAudio component English 21 ...

Page 22: ... 4versionwill be usedwith this TV Ifyou meet the compatible problem like no sound orthe abnormal screen oretcwith the device of the HDMI1 2version contact to the Samsung service centre ANTIN Toviewtelevision channels correctly the TVmust receive a signal from one of the following sources An outdoorantenna Acable television system DATA Used to support data communication between the TVand the SBB or...

Page 23: ...l recieverspecification Band pass filtercentre frequency 37 9 CarrierFrequency Duty50 Minimum Burst Length tburst 12 pulses 316 us Minimum Gap Time Between the burst tburst gap 16 pulses 422 us Minimum Gap Time between the data commands tpause 25 Compatible Data Cables Suppliedwiththe TV Confirmyou are using the correct data cable foryourvendor Referto the code label on the data cables CON B CON A...

Page 24: ...the TV USB HDMI S VIDEO RCA AUDIO PC RS 232 TVRearPanel RJPRear 1 HDMI Cable 2 RS 232 Cable The rearpanel maydifferdepending on the model 1 Connect the HDMI port of the TVto the HDMI port of the RJP 2 Connect the RJP port of the TVto the RS 232 port of the RJP This Samsung TVis compatiblewith the TeleAdapt TA 7610 RJPonly English 24 ...

Page 25: ... times the RJPreset is complete The RJPwill automaticallyturn off anyLEDs after5 minutes to avoid unnecessarylight pollution in the hotel room The LEDs thatwere turned offwill turn on again if the guest touches anyof the buttons and the 5 minute timer will restart If the guest then touches anothersource button the TVwill change to the selected source and the corresponding LEDwill be lit Afterthe R...

Page 26: ... you can press the up ordown directional button to displaythe next orprevious menu item Press the RETURN orMENU button to exit the current menu item and go to a highermenu level orthe main menu To exit a Hotel Option menu turn off the TV and then turn it on again Anychangesyou made are saved except SI System Integration vendor Forchanges to SIvendor you must turn the TVoff wait until the powerindi...

Page 27: ...he channel itwas displayingwhen itwas turned off PowerOn Channel Num When the TVis turned on it switches automaticallyto this channel PowerOn Channel Type Select the type of the channelwill be displayedwhen the TVis turned on ATV analogue aerial band DTV digital aerial band CATV analogue cable band CDTV digital cable band PowerOnVolume UserDefined Letsyou setvolume level manually Last Saved When t...

Page 28: ...orresponding to the selected antenna type Terrestrial Cable only The Channel List Channel Editor will onlyshowthe selected antenna type channels Dynamic SI ON Do not check the DTVprogramme channel number OFF Check the DTVprogramme channel number Channel Rescan Message When there is a mismatch between the data in the channel map and the transmitted data the TVautotunes the channels to restore the d...

Page 29: ...me information from the TTX stream Time Channel The clock is set from the selected channel TimerType Enable ordisable the alarm function WakeUp Enable the alarm function to turn on the device at the specified time OnOff Disable the alarm function and enable on oroff timer Time Channel Type Select the type of the channel to update the clock data This function is onlyavailablewhen Local Time set to ...

Page 30: ...ff the energysaving function Low Sets the TVto lowenergysaving mode Medium Sets the TVto medium energysaving mode High Sets the TVto high energysaving mode Logo Message Welcome Message Displays thewelcome message for60 secondswhen the TVturns on EditWelcome Message Edits thewelcome message HospitalityLogo Turns the HospitalityLogo function is set to OFF BMP AVI BOTH If the function is not set to O...

Page 31: ...ces Afterthe correct password is entered options such as Password Setting Password Reset and SecurityMode are available Password Setting Usercan change the password Password Reset Password is reset to 00000000 SecurityMode Provides password protected administrative fucntionalityto enable ordisable features of hospitalityTV such as USB HDMI To use this option SecurityMode set to on AfterSecurityMod...

Page 32: ...B orSBB has failed first checkyourSI STB orSBB IfyourSI STB orSBB does not have a problem contact to Samsung Service Software Update Letsyou upgrade the TVSoftwarewith a USB flash dirve Sound BarOut If the Samsung Sound Bardevice is connected to this TV this item letsyou to select where the TVsound is outputtedwhen the TVis turned on ON When the TVis turned on the TVsound is automaticallyoutputted...

Page 33: ...date REACH data from the REACH Server Modulator Operateswhen theAC powercord is plugged in and the power is off OFF You can turn off the REACH Update Time function 12 00 am 12 00 am everyday 2 00 am 2 00 am everyday 12 00 pm 12 00 pm everyday 2 00 pm 2 00 pm everyday REACH Update Immediate When set to on the TVwill receive and update REACH data from the REACH Server Modulator right afterthe poweri...

Page 34: ...the directional buttons on the remote control to enterthe title and message and select Save Hotel Logo HospitalityLogo Hotel Option MUTE 1 1 9 SelectE Logo Message Hospitality Logo HospitalityLogo function displays the Hotel s picture imagewhen the TVis powered on Whenyou set HospitalityLogo to AVI BMP BOTH HospitalityLogo DL and Logo DisplayTime are enabled If there is a logo image stored in memo...

Page 35: ...e USB Cloning Hotel Option MUTE 1 1 9 SelectE Cloning The USB cloning function letsyou download user configured settings Picture Sound Channel and Hotel Option from one TVto a USB device and then upload these settings from the USB device to otherTVsets This letsyou create a standard file of settings and distribute that standard file to all the TVs inyourfacility Aftercloning certain features are a...

Page 36: ...ress the up ordown directional button to select Clone USBto TV and press the SelectE button on the remote control 6 The message Clone settingsfrom USBto TV is displayed Press the SelectE button on the remote control If there is no file to copyon the USB device orthe message that there is no file apears check the folderonyourUSB device The foldername should be T KTM2UABCB Tables that list the setti...

Page 37: ...Volume Num 0 100 Yes MinVolume 0 100 Yes MaxVolume 0 100 Yes PowerOn Source TV HDMI1 HDMI2 HDMI3 Last Saved Yes PowerOn Option PowerOn Standby Last Option Yes Channel Channel Setup No Channel Editor No Channel Bank Editor No Mixed Channel Map ON OFF Yes Dynamic SI ON OFF Yes Channel Rescan Message ON OFF Yes MyChannel ON OFF Yes TTXWidescreen Mode ON OFF Yes Broadcasting Sel ISDB DVB C 6MHz DVB C ...

Page 38: ...e OFF Low Medium High Yes Logo Message Welcome Message ON OFF Yes EditWelcome Message Yes HospitalityLogo OFF BMP AVI BOTH Yes HospitalityLogo DL Yes Logo DisplayTime 3 second 5 second 7 second Yes Cloning Clone TVto USB No Clone USB to TV No SettingAuto Intialize ON OFF Yes System Manager No Security FactoryLock ON OFF Yes Password Popup ON OFF Yes Password Input No Password Setting Yes Password ...

Page 39: ...Yes Contact Samsung No StandbyLED ON OFF Yes Boot Logo ON OFF Yes TVReset No Home Menu Home Menu Display ON OFF Yes Home Menu Editor Yes Home MenuAuto Start ON OFF Yes REACH Solution REACH RF Mode ON OFF Yes REACH Channel Yes Group ID ALL 1 511 No REACH Update Time OFF 12 00 am 2 00 am 12 00 pm 2 00 pm Yes REACH Update Immediate ON OFF Yes REACH ConfigVersion No Room Number No English 39 ...

Page 40: ... initialises anyguest side menuvalues to the cloned standardvalueswhen the TV is turned off and then turned on again Note that SettingAuto Initializeworks on cloned guest side menuvalues only Settingswhich have not been cloned are ignored The table belowlists the settings that are restored to theirclonedvalueswhenyou set the SettingAuto Initialize function to on The menu items maynot be supported ...

Page 41: ...0 Point Settings 20 Point Interval Red Green Blue Gamma HLG ST 2084 BT 1886 RGB OnlyMode ColourSpace Settings ColourSpace Colour Red Green Blue Sound Sound Output Sound Mode Expert Settings Balance Equaliser HDMI InputAudio Format Digital OutputAudio Format Audio Delay AutoVolume Sound Feedback English 41 ...

Page 42: ...C Game Mode HDMI UHD Color HDMI Black Level Input Device Manager Keyboard Language Keyboard type Eco Solution Ambient Light Detection Minimum Backlight EnergySaving Mode Motion Lighting Auto PowerOff Accessibility Audio Description Settings Audio Description Audio DescriptionVolume High Contrast Greyscale Enlarge English 42 ...

Page 43: ...ugh a USB device To update the TV s software followthese steps 1 Insert a USB flash dirve containing the software update file into the USB port of the TV 2 Run Update Now MENUm Support Software Update Update Now 3 The TVdisplays a pop up message that checks forthe updatedversion 4 Move the focus to OK and then press the SelectE button on the remote control Please be careful to not disconnect the p...

Page 44: ... To set a TV s ID code followthese steps 1 Aim the remote at the TV and then press the MUTE button and the RETURN button simultaneouslyformore than 7 seconds Whenyou stop pressing the buttons the TVdisplays the current ID in the middle of the screen and a message appears 2 Press the numberon the remoteyouwant to assign to the TV The TVdisplays a message 3 Afteryou see the message ifyou press 1 the...

Page 45: ...reaterthan 0 PowerOn MaxVolume set greaterthan 0 2 Connect an HDMI cable from the HDMI out port of the Soundbarto the HDMI IN ARC port on the TV 3 Afterthe Soundbaris connected to the TV when the TVturns on the Soundbarautomaticallydetects the TV and then automaticallyswitches to Hotel Mode Soundbarfeatures in Hotel mode Poweron off is synchronisedwith the TV HDMI CEC defaults set to on Avaiable o...

Page 46: ...elect Smoovie 3 Go to Channel Channel Bank Editor Press the SelectE button on the remote control 4 Enterthe Channel Bank Editor Edit the Channel Bank Bank1 Free channel Select the channels thatwill be accessiblewhen a remote doesn t have a card Bank2 FamilyCard Green Select the channels thatwill be accessiblewhen a remote has a GREEN CARD Bank3 Adult Card Red Select the channels thatwill be access...

Page 47: ...and names edit the channel language and channel genre and delete channels This function is enabledwhen MyChannel set to On in Hotel Option menu Hotel Option MUTE 1 1 9 SelectE Channel MyChannel Applythe Screen Off to channelsyou select The Screen Off blanks out thevideo from a channel and outputs only the soundwhile displaying a screen off icon on the screen Channel Editor also letsyouviewinformat...

Page 48: ...nnel number the channel information is updated automatically Renamethe Channel Change the name of a channelyou select To change the name of a channel followthese steps 1 Select a channel on the Channel Edit screen 2 Use the directional buttons on the remote control move the focus to Rename channel and SelectE button 3 Use the on screen keyboard that appears to enterthe newname forthe channel Use t...

Page 49: ...screen 2 Use the directional buttons on the remote control move the focus to Edit Channel Number and SelectE button 3 Use the up ordown directional buttons on the remote control to assign the channel number 4 Select OKwhen done and then press the SelectE button on the remote contorl Onceyou assign a channel numberto an external device you can enterthe external devicewithout opening the TV source m...

Page 50: ...msung Please find the K icon on the rearof the TV AKensington slot is beside the K icon 1 To lock the product followthese steps 1 Wrap the Kensington lock cable around a large stationaryobject such as desk orchair 2 Slide the end of the cablewith the lock attached through the looped end of the Kensington lock cable 3 Insert the locking device into the Kensington slot on the product 1 4 Lock the lo...

Page 51: ...x 22 65 cm 111 68 x 64 42 x 5 99 cm 111 68 x 69 68 x 22 65 cm Weight Without Stand With Stand 8 6 kg 11 8 kg 11 9 kg 15 1 kg Model Name HG55AT670U HG65AT670U DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Measured Diagonally 138 cm 163 cm Sound Output 20W 20W Stand Swivel Left Right 20 60 90 0 Dimensions Wx H x D Body With stand 123 05 x 70 72 x 5 99 cm 123 05 x 75 98 x 22 65 cm 144 94 x 83...

Page 52: ...ched to the back of the TV Forsome models you can see the label rating inside the coverterminal YourTVand its accessories maylook different than the product images presented in this manual depending on the model All drawings are not necessarilyto scale Some dimensions are subject to changewithout priornotice Referto the dimensions before installingyourTV Not responsible fortypographical orprinted ...

Page 53: ...erticalfrequency Hz Clockfrequency MHz Polarity horizontal vertical IBM 720 x 400 70 Hz 31 469 70 087 28 322 MAC 640 x 480 832 x 624 1152 x 870 67 Hz 75 Hz 75 Hz 35 000 49 726 68 681 66 667 74 551 75 062 30 240 57 284 100 000 VESADMT 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x1024 1280 x1024 1366 x 768 1440 x ...

Page 54: ... 000 28 125 33 750 56 250 67 500 54 000 56 250 67 500 112 500 135 000 54 000 56 250 67 500 112 500 135 000 50 000 59 940 50 000 59 940 50 000 60 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 27 000 27 000 27 000 27 000 74 250 74 250 74 250 74 250 74 250 74 250 74 250 148 500 148 500 297 000 297 000 297 000 594 000 594 000...

Page 55: ... Frontview Sideview The displayed image maydifferfromyourTV depending on the model 43 Unit mm 954 9 963 9 59 6 226 5 538 6 556 6 558 9 610 9 50 Unit mm 1107 6 1116 8 59 9 226 5 623 6 556 6 644 2 696 8 English 55 ...

Page 56: ... 55 Unit mm 1221 5 1230 5 59 9 226 5 687 5 556 6 707 2 759 8 65 Unit mm 1440 8 1449 4 59 9 282 1 811 0 1185 5 830 3 906 6 English 56 ...

Page 57: ... be checked at Displaysolutions samsung com Base Stand detail The displayed image maydifferfromyourTV depending on the model 43 Unit mm 67 0 152 0 556 6 196 5 226 5 R3 75 R9 5 135 0 50 55 Unit mm 67 0 152 0 556 6 209 5 226 5 R3 75 R9 5 135 0 English 57 ...

Page 58: ... NOTE All drawings are not necessarilyto scale Some dimensions are subject to changewithout priornotice Refer to the dimensions priorto performing installation ofyourTV Not responsible fortypographical orprinted errors English 58 ...

Page 59: ...CONNECTIONWITH HEVC ENCODED CONTENTCREATED BYATHIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROMATHIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCTWITH SUCH CONTENTBYALICENSED SELLER OF THE CONTENT YOUR USE OF THIS PRODUCTIN CONNECTIONWITH HEVC ENCODED CONTENTIS DEEMEDACCEPTANCE OF THE LIMITED AUTHORITY TO USEAS NOTEDABOVE The terms HDMI and HDMI High Definition Mult...

Page 60: ...ort JAPAN 0120 363 905 www galaxymobile jp jp support INDIA 1800 40 SAMSUNG 1800 40 7267864 Toll Free 1800 5 SAMSUNG 1800 5 7267864 Toll Free www samsung com in support NEPAL 16600172667 Toll Free forNTC Only 9801572667 Toll Free forNcell users BANGLADESH 09612300300 08000300300 Toll free SRI LANKA 011 SAMSUNG 011 7267864 EGYPT 08000 7267864 16580 www samsung com eg support ALGERIA 3004 www samsun...

Reviews: