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Samsung HG32ED590HB, Service Manual

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Factory Menu Name

Data

Range

Local Time

Music Mode

Music Mode AV

Music Mode PC

Music Mode Backlight

Remote Jack Pack

Priority AV

Priority PC

Priority HDMI

AV Option

HDMI Option

External Source

USB Pop-up Screen

External Source Banner

Auto Source

Return Source

Bathroom Speaker

Sub Amp Mode

Sub Amp Volume

Eco Solution

Energy Saving

Logo/Message

Welcome Meassage

Edit Welcome Message

Hospitality Logo

Hospitality Logo DL

Logo Display Time

Cloning

Clone TV to USB

Clone USB to TV

Setting Auto Initialize

REACH Server

REACH 3.0

REACH 2.0

REACH Channel

Group ID

Ticker

4-24

4. Troubleshooting

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Summary of Contents for HG32ED590HB

Page 1: ...LED TV SERVICE Manual Hospitality Displays Contents 1 Precautions 2 Product specifications 3 Disassembly and Reassembly 4 Troubleshooting 5 Wiring Diagram HG32ED590HB Chassis HAL50 Model HG32ED590HB...

Page 2: ...Hotel Plug Play 2 8 2 4 2 Hospitality mode option 2 9 3 Disassembly and Reassembly 3 1 3 1 Disassembly and Reassembly 3 1 3 1 1 TV Disassembly 3 1 4 Troubleshooting 4 1 4 1 Previous Check 4 1 4 2 How...

Page 3: ...1 Wiring Diagram 5 1 5 2 Connector 5 2 5 3 Connector Functions 5 5 5 4 Cables 5 6 ANNEX Exploded View Part List HG32ED590HBXEN TS01 ANNEX 1 1 1 Exploded View ANNEX 1 1 1 1 Part List ANNEX 1 2 1 Electr...

Page 4: ...nual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2015 Samsung Electronics Co Ltd All rights reserved P...

Page 5: ...N Disconnect the LED TV from the power source before disassembly 1 Follow these directions carefully never use metal instruments to pry apart the cabinet 2 If there is no additional coment it is same...

Page 6: ...TYPE M4 L12 ZPC BLK Remove the COVER JACK 5 Remove the ASSY BOARD P JOG SWITCH IR cables ASSY BOARD P JOG SWITCH IR 6 Remove the screws from the ASSY COVER P MIDDLE REAR 32 4EA 6001 002755 SCREW MACHI...

Page 7: ...aker Cable Power Cable Power Cable Remove the LVDS Cable Panel Wire Cable Panel Wire Cable LVDS Cable LVDS Cable 9 Remove the screws of ASSY PCB MAIN 32 4EA 6001 002756 SCREW MACHINE M3 L6 ZPC WHT 10...

Page 8: ...ption Screws 12 Remove the ASSY T CON ASSY T CON 13 Remove the ASSY WIFI Module ASSY BOARD P JOG SWITCH IR ASSY BOARD P JOG SWITCH IR ASSY WIFI Module 14 Completed disassembly Panel NOTE Reassembly pr...

Page 9: ...PCB MAIN HOTEL 1 SA 5 BN61 07946A HOLDER SIDE AV UE4000 26 32 40 EO HIPS 1 SNA 6 BN61 07952A BRACKET WALL UE5000 40 EGI SECC PL T1 2 4 SC 7 BN96 23104J ASSY BOARD P JOG SWITCH IR 32ED590 HOT 1 SNA 8 B...

Page 10: ...90 PC T0 4 165 5 149 1 SNA 3 FB01A BN96 23104J ASSY BOARD P JOG SWITCH IR 32ED590 HOT 1 SNA 1 BN91 11164D ASSY LCM SDC CY DF320BGLV4H BN95 01137E 1 SNA 0 2 BN95 01137E PRODUCT LCD SDC CY DF320BGLV4H H...

Page 11: ...RISTOR 11V 8VDC 30A 1 6x0 8x0 9mm TP 2 3 SA 5 1405 001382 VARISTOR 24 5V 16VDC 120A 2 0x1 25x1 1mm 2 SA 5 2007 000039 R CHIP 0ohm 1 1 10W TP 1608 5 SA 5 2007 000052 R CHIP 10Kohm 1 1 10W TP 1608 2 SA...

Page 12: ...6698 C CER CHIP 1000nF 10 25V X7R TP 1608 0 10 SA 5 AD480 2203 006890 C CER CHIP 10000nF 20 6 3V X5R TP 1608 5 SA 5 AD480 2203 006960 C CER CHIP 1000nF 10 50V X7R TP 2012 1 SNA 5 AD480 2203 007176 C C...

Page 13: ...690H K21294 BK0007 1 5mm 16 SNA 3 BN62 00273B HEAT SINK PS TV Echo P A6063 5t BLACK 40 1 SNA 3 BN97 09912C ASSY SMD HOTEL 1 SNA 4 0202 001830 SOLDER CREAM LFM 48W TM HP D20 38um 96 5 3 SNA 4 DS01A 040...

Page 14: ...125FK SSOP 8P 2x2 3mm 2 SA 4 1205 004447 IC SWITCH TPS2051CDBVR SOT23 5 5P 3x1 65 2 SA 4 1405 001271 VARISTOR 35V 20Vdc 5A 1 0x0 5x0 6mm TP 1 18 SA 4 2007 000137 R CHIP 2Kohm 5 1 16W TP 1005 15 SNA 4...

Page 15: ...1 16W TP 1005 1 SA 4 2007 008779 R CHIP 0ohm 1 1 16W TP 1005 2 SA 4 2011 001261 R NETWORK 33ohm 5 1 16W L CHIP 8P TP 2 2 SA 4 2011 001262 R NETWORK 22ohm 5 1 16W L CHIP 8P TP 2 3 SA 4 2011 001344 R NE...

Page 16: ...2 2 28 SA 4 AD480 2203 007270 C CER CHIP 10000nF 10 10V X5R TP 1608 0 4 SNA 4 AD480 2203 007306 C CER CHIP 10000nF 10 25V X5R TP 2012 1 2 SNA 4 AD480 2203 007401 C CER CHIP 10000nF 10 50V X5R TP 3225...

Page 17: ...Y CODE CERTIFI MIRACAST HDCP2 2 TV 1 SNA 4 BN46 00115K KEY CODE CERTIFI CI TV X14 EU 1 SNA 1 BN91 15295B ASSY SHIELD HOTEL 1 SNA 0 2 SCREW 6001 003016 SCREW MACHINE PWH M3 0 L5 0 ZPC WHT S 13 SA 0 2 B...

Page 18: ...0818A REMOCON TM1240 44 3 0V HB460 HB67X HB6 1 SC 3 T0568 BN39 00864A CBF IF MODULAR MODULAR Bordeaux Plus HOT 1 SA 3 BN68 02989A LABEL PQS ALL ALL Paper 30 65 WHITE SEH 1 SNA 3 BN68 03019A LEAFLET 10...

Page 19: ...adjustment and 2 compartment covers or shields isolation resistorcapacitor networks mechanical insulators etc Leakage Current Hot Check 3 DEVICE UNDER TEST READING SHOULD NOT BE ABOVE 0 5mA LEAKAGE C...

Page 20: ...d by replacing them with components rated for higher voltage wattage etc Parts that have special safety characteristics are identified by on schematics and parts lists A substitute replacement that do...

Page 21: ...used 2 The internal wiring is sometimes clamped to prevent contact with thermally hot components Reinstall all such elements to their original position After servicing always check that the screws com...

Page 22: ...sufficient to damage ESDs 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static...

Page 23: ...ntenna far away from any high voltage cables and install it firmly Contact with the highvoltage cable or the 6 antenna falling over may cause fire or electric shock When installing the product leave e...

Page 24: ...Front View W D W Width H High D Depth H Detail View Color Front Color BLACK Stand Color BLACK Dimensions W x D x H 32 Set without Stand 738 3 x 93 2 x 444 9 mm Set with Stand 738 3 x 191 7 x 498 2 mm...

Page 25: ...Vertical 47 63 Hz Display Colors 1 07B Dithered 10bit Display Resolution 1920 x 1080 Input Signal Analog 0 7 Vp p 5 positive at 75 internally terminated Input Sync Signal H V Separate TTL P or N Maxi...

Page 26: ...Mega Contrast Micro Dimming N A Wide Color Enhancer Plus Yes Auto Depth Enhancer N A Contrast Enhancer N A Auto Motion Plus N A Film Mode Yes Natural Mode Support Yes Audio Dolby Digital Plus Yes Virt...

Page 27: ...g LYNK SINC Compatibility Yes H Browser Compatibility Yes Samsung LYNK REACH Yes Samsung LYNK REACH Server Compatibility Yes Hospitality Home Menu Yes Bluetooth Music Player Mobile TV No Hospitality P...

Page 28: ...Solution EPG Yes IEC 60601 1 No Standby LED Color Red Wake on LAN WOL Yes Input Output HDMI Side Rear 0 2 USB Side Rear 0 1 Component In Y Pb Pr Side Rear No Composite In AV Side Rear No Ethernet LAN...

Page 29: ...0 1 Door Eye Control Side Rear No Door Eye Video In Side Rear No System DTV Tuner Built in DVB T2 C S2 Analog Tuner Yes Design Front Color Black Stand Type Square Swivel Left Right 90 90 Eco Feature...

Page 30: ...ntents can be purchased separately The part code for some accessories may differ depending on your region Product Code No Product Code No Remote Control AA59 00818A Quick Setup Guide BN68 07242J Batte...

Page 31: ...are the same as Samsung s consumer TV models If you press the Enter key the Select Country OSD appears Clock Mode OSD Initial Highlight Auto Display time 30 seconds The Clock Set item OSD appears if...

Page 32: ...Volume 0 Minimum Volume Level setting user can set Max Volume 100 Maximum Volume Level setting user can set Power on Source TV Select the Input source when TV is turned on initially Power On Option La...

Page 33: ...external source is connected to the TV the TV will auto ident and switch the input source PC Auto Ident PC Input only External Source Anynet Return Source Power On Src Set the return source after clos...

Page 34: ...Indicator Flashes Panel Back Lights are turned On If no Backlights unplug AC Power Cord unplug 10 pin connector to SMPS plug in AC Power Cord Back light should come on Check Main Board operation for e...

Page 35: ...attern Move to Factory mode 1 Power OFF INFO MENU MUTE Power On Move to Service Mode 2 Move to Test pattern 3 Option Control Debug SVC ADC WB Advanced Test Pattern Pattern Sel Check inner patterns 4 4...

Page 36: ...of SMPS Replace the Main Board Diagnostics Power cord on Yes Check DC A13V at BD201 BD206 BD209 BD214 No Cause There did not supply the power from SMPS Measure Change 10P power cable and SMPS Yes Set...

Page 37: ...Location of Parts Main Board_Front 1 2 2 CN201 Detail 1 Q202 2 Q206 2 L201 4 4 4 Troubleshooting...

Page 38: ...t the HDMI signal properly Yes 1 Check the signal at Input of Main Board HDMI1 Clk Pin 10 12 of CN501_H2 DATA Pin 7 9 4 6 1 3 of CN501_H2 HDMI2 Clk Pin 10 12 of CN502 DATA Pin 7 9 4 6 1 3 of CN502 No...

Page 39: ...Location of Parts Main Board_Front 2 CN1402_FHD 1 HDMI1 HDMI2 Detail 1 CN501_H2 CN502 2 4 6 4 Troubleshooting...

Page 40: ...Waveforms 1 HDMI input RX_Data RX_Clk 2 LVDS output 4 7 4 Troubleshooting...

Page 41: ...ection of RF cable No Input the RF source properly Yes 1 Check the Power of Tuner Pin 29 of Tuner B3 3V_Tuner Pin 4 of Tuner B1 8V_Tuner No Change the Main Ass y Yes 2 Check the CVBS data out of IC100...

Page 42: ...Location of Parts Main Board_Front 3 CN1402_FHD 1 Tuner 2 IC1001 Detail 1 PIN 29 B3 3V C730_FN C731_FN PIN 4 B1 8V C710 ZC721 2 C807 3 4 9 4 Troubleshooting...

Page 43: ...Waveforms 1 CVBS OUT Grey Bar 3 LVDS output 4 10 4 Troubleshooting...

Page 44: ...video No Check a set in the Stand by mode Yes Check the video source and check the connection of video cable No Input the video source properly Yes 1 2 Check the LVDS clk signal at output of Main boa...

Page 45: ...Location of Parts Main Board_Front 2 CN1402_FHD 1 IC1001 Detail 1 2 4 12 4 Troubleshooting...

Page 46: ...Waveforms 1 CVBS OUT Grey Bar 2 LVDS output 4 13 4 Troubleshooting...

Page 47: ...o Input the sound source properly Yes Check the signal at input of Main Board HDMI No Check CN501 CN502 Change the Main Ass y Yes 1 Check the DATA between the Audio IC s Pin 45 of IC402 B clk Pin 4 of...

Page 48: ...Location of Parts Main Board_Front 2 SPEAKER 1 Detail 1 PIN 45 B CLK PIN 4 LR CLK PIN 6 7 I2C_SDA SCL 2 CN402 4 15 4 Troubleshooting...

Page 49: ...Waveforms 1 MCLK LRCLK PCM_I2C_DATA 1 MCLK LRCLK PCM_I2C_DATA 2 Speaker Monitor OUT SPDIF OUT 2 Speaker Monitor OUT SPDIF OUT 4 16 4 Troubleshooting...

Page 50: ...e BN95 01137E BN95 01137F Spec CY DF320BGLV4H CY DF320BGLV5V H SMPS Vendor SEM SEM Code BN44 00768A BN44 00768A Spec L32HF_ESM L32HF_ESM MAIN ASSY CHASSIS BN91 15292C BN91 15292C ASSY PCB MAIN BN94 08...

Page 51: ...WB Advanced T MS14JDEUCB 1000 0 T MS14JDEUSB 1000 BT Version Camera Version EDID FAIL CALIB AV COMP PC HDMI Option xxxx EU 590 NONE RFS X14xxxxx KE 201x xx xx KERNEL xx xxxx DTP DTVTD xxxx xxxx TCON...

Page 52: ...ion Front Color U S C 5K Lvds Format JEIDA Language_Arabic EU EU ASIA Region PANEURO PnP Language ENG WIFI REGION E OTN Support ON OTA Support General MediaPlay DLNA TTX ON China HD OFF NT Conversion...

Page 53: ...OFF Light Effect OFF e Pop Default ON CAMERA Support OFF NETWORK Support Int Wifi EcoSensor Support ON 3D Support OFF BT Support ON BT ADDRESS Not support HP LINE Headphone Smart Control Support ON Mo...

Page 54: ...KEY 6 Panel Detail 0 Panel Init Time 500 Tcon Init Time 500 WRITE MAC Address Control Factory Menu Name Data Range EDID EDID ON OFF OFF EDID WRITE ALL EDID WRITE PC EDID WRITE HDMI EDID Ver EDID Port...

Page 55: ...of ATV 1 Num of SVIDEO 0 Num of PC 1 Num of DVI 0 Num of OPTICAL Link 1 Num of MEDIA 1 Num of Tuner 1 Num of ISP 1 RF Remocon Support OFF CDD mode DPMS Support OFF Num of IPTV CIP 0 Num of CI 1 Num of...

Page 56: ...Hospitality Mode SI Vendor Power On Power On Channel Power On Volume Min Volume Max Volume Power On Source Power On Option Channel Channel Setup Channel Editor Mixed Channel Map Dynamic SI Channel Re...

Page 57: ...Pop up Screen External Source Banner Auto Source Anynet Return Source Bathroom Speaker Sub Amp Mode Sub Amp Volume Eco Solution Energy Saving Logo Message Welcome Meassage Edit Welcome Message Hospita...

Page 58: ...for HTV SW Update Service Pattern Sound Bar Out Contact Samsung TV Reset Shop Option Shop Mode Exhibition Mode OFF 3D CUBE OFF Asia Option Unbalance OFF AF Level adjust 3 TX Power Level 0 Mono Last Me...

Page 59: ...Off 41 Amp Model NTP7414 Amp Volume 0xc5h Amp Scale 0x9ah Amp Check Sum Woofer Type 0 Woofer Volume 0xcbh Woofer Scale 0x8ah Woofer Check sum NONE Woofer Local Check Sum 0 Speaker EQ ON PEQ Test Read...

Page 60: ...DS SSC MFR 1 FRC LVDS SSC Period 0 FRC LVDS SSC Modulation 1 FRC DDR SSC ON OFF ON FRC DDR SSC MRR 15 FRC DDR SSC MFR 1 FRC DDR SSC Period 1 FRC DDR SSC Modulation 1 DDR Margin A CTRL_OFFSET_0_3 0x0 A...

Page 61: ...SEL 0 DCC CHECK LOCAL 0x0 DCC CHECK TOTAL 0x0 MulitACC Checksum 0 IIC Bus stop OFF Tuner Status DVB SNR BER Signal Strength Bandwidth Frequency LNA Status FFT Modulation Code Rate GI Hier Modulation F...

Page 62: ...A_BER_1 B_Modulation_1 B_Code Rate_1 B_Timer InterLeave_1 B_Segments Num_1 B_BER_1 C_Modulation_1 C_Code Rate_1 C_Timer InterLeave_1 C_Segments Num_1 C_BER_1 Cert option SHOW HIDE RM_BIST_DTV 0 RM_BIS...

Page 63: ...Switch IC WIFI LVDS T CON FRC PCB Test MOIP App Self Test Device self Test Voltage EcoSensor BT EXT Sound Inspection Woofer Sound Inspection NONE ATV CH Inspection DTV CH Inspection Satellite CH Insp...

Page 64: ...ion History Factory Reset History Upgrade T CON Usb Download Failute T CON CheckSum N A Logic Usb D L SUBMICOM UPGRADE Ready BT UPGRADE BT FREEPAIRING ON Function Upgrade Failute FRC3D FW Upgrade FRC3...

Page 65: ...Test Pattern 0 SOC TCON Test Pattern 0 SOC TCON Pattern Level 255 SOC TCON FRC Pattern 0 HDMI WB Pattern OFF HDMI Pattern Sel 0 Parma Pre Test Pattern 0 Parma Post Test Pattern 0 FRC OSD Pre Pattern F...

Page 66: ...e Balance R Offset 128 G Offset 128 B Offset 128 R Gain 128 G Gain 128 B Gain 128 WB_W2_R_Offset 128 WB_W2_B_Offset 128 WB_W2_R_Gain 158 WB_W2_B_Gain 61 WB_N_R_Offset 128 WB_N_B_Offset 128 WB_N_R_Gain...

Page 67: ...Menu Name Data Range B4_Gain G4_Gain R5_Gain B5_Gain G5_Gain R6_Gain B6_Gain G6_Gain R7_Gain B7_Gain G7_Gain R8_Gain B8_Gain G8_Gain R9_Gain B9_Gain G9_Gain R10_Gain B10_Gain G10_Gain 4 34 4 Troubles...

Page 68: ...before adjusting the White Balance Color Calibration Adjust Specification Source Setting Mode Pattern Use Equipment HDMI 1280 x 720 60 Hz Pattern 24 Chess Pattern CA210 Master MSPG925 Generator Chess...

Page 69: ...u 7 You can see the change of the PC Calibration status from Failure to Success 8 Method of Color Calibration HDMI Apply the 720p Lattice N0 6 pattern signal to the HDMI1 DVI IN port 1 Press the Sourc...

Page 70: ...elect 2 ADC WB menu Select 3 White Balance menu Option Control Debug SVC ADC WB Advanced ADC ADC Result White Balance MGA Low Light Sub Brightness R offset G offset B offset Hight Light Sub Contrast R...

Page 71: ...ntrol None Description of RS232C Pin Name Full Name Pin Name Full Name Pin Name Full Name 1 CD Carrier Detect 4 DTR Data Terminal Ready 7 RTS Request To Send 2 RxD Received Data 5 GND Signal Ground 8...

Page 72: ...version When software is upgraded video and audio settings you have made will return to their default factory settings We recommend you write down your settings so that you can easily reset them afte...

Page 73: ...te files Yes No Update now A new software version is available Update from version 0000 to version 08147 Last checked for update 1 1 2015 10 02 am Yes No Don t turn off the TV or disconnect the power...

Page 74: ...program named 1 SubMicomEU bin in a USB memory stick SubMicom Connect the USB memory stick 2 USB memory stick Access the factory mode Select the 3 SVC menu Option Control Debug SVC ADC WB Advanced Sel...

Page 75: ...B Upgrade 0 Fuction Upgrade Failure Eco Data USB Upgrade 0 FRC3D FW Upgrade SC ADK Upgrade Failure FRC3D LD Upgrade 0000 SC MBR Upgrade Failure Camera Upgrade Mic Upgrade ON CPLD USB Download JP MICOM...

Page 76: ...ion PDP Option Hotel Option Shop Option Asia Option LFD Option Config Option Select 2 EDID ON OFF and push button of remote control then you can see the change of state OFF to ON EDID ON OFF ON Select...

Page 77: ...5 1 5 Wiring Diagram 5 Wiring Diagram 5 1 Wiring Diagram Main Board Speaker SMPS Board CNL802 CN201 CN1201 CN402 CN1402_FHD CNM803 T CON Source Board Speaker WiFi Function...

Page 78: ...14 CN502 13 CN501_H2 3 CN1403_LAN 4 CN701_PC 5 CN702_PC 6 CN401 7 CN402 8 CN1201 TU703_FN TUNER CN1601_CI 1 CN201 2 CN1402_FHD 12 CN1801 Main Board Pin Map 1 CN201 to Power board 1 GND 5 A13V_PW 9 A13...

Page 79: ...EL_13V_PW 26 EVEN_TX0 _LVDS 3 CN1403_LAN to LAN 1 LAN_TXD 5 GND 2 GND 6 LAN_RXD 3 LAN_TXD 7 NC 4 LAN_RXD 8 GND 4 CN701_PC 1 PC_R 9 PC_5V 2 PC_G 10 IDENT_PC 3 PC_B 11 NC 4 NC 12 PC_SDA 5 GND 13 PC_HSYN...

Page 80: ...HDMI1_RX2 11 GND 2 GND 12 HDMI1_RXCLK 3 HDMI1_RX2 13 CEC 4 HDMI1_RX1 14 NC 5 GND 15 HDMI1_SCL_DDC 6 HDMI1_RX1 16 HDMI1_SDA_DDC 7 HDMI1_RX0 17 GND 8 GND 18 HDMI1_5V 9 HDMI1_RX0 19 HDMI1_HOT_PLUG 10 HDM...

Page 81: ...nector Functions Connector Function CN201 CNM803 Supply main power and dimming signal from IP Board to Main Board CNL802 PANEL Backlight power supply of panels CN1402_FHD T CON The LVDS signal transfe...

Page 82: ...ain T CON 51P Main SMPS Main FUNCTION ASSY CABLE P FFC LEAD CONNECTOR LEAD CONNECTOR FUNCTION Code 32 BN96 30262W BN39 01885E BN96 23104J Photo NOTE The code number of cable Lead connector can be chan...

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