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Pg 12 

JBL MP350 Classic Owner's Manual EN 

 

Troubleshooting 

Problem  

Check the following  

No sound  

Is the streamer correctly plugged in and switched on?  

Is the streamer correctly connected to the amplifier, with the correct input selected? 

Is the amplifier muted? 

Is the correct output mode selected (Analog or Digital)? (See menu on page 11) 

The streamer does not respond to the remote control  

Are there fresh batteries in the remote control? 

Are you pointing the remote control towards the amplifier window without obstruction?  

The front panel display is blank  

Is the streamer correctly plugged in and switched on?  

Is the streamer in standby? 

Is the display dimmed to “Off”? 

Press the 

 button on the remote control. 

Cannot control the volume 

Is Fixed volume enabled? (See menu on page 11) 

Is Digital output selected? (See menu on page 11) 

Cannot discover the streamer in an app 

Is the streamer correctly plugged in and switched on?  

Does the streamer have a network connection, wired by Ethernet or Wi-Fi? 

For Wi-Fi connections, has setup been completed using the JBL Premium Audio app? 

Is your smartphone or tablet connected to the same local network? 

Specifications 

Interfaces 

 

USB 

USB 2.0 High Speed (480Mbps) 

Ethernet 

10/100Mbps 

Wi-Fi 

802.11b/g/n 

Analog Outputs 

 

Digital to Analog Converter 

TI PCM1796 

Signal/Noise Ratio (Awtd) 

115dB 

Harmonic Distortion (1kHz) 

< 0.007% 

Frequency response 

10 Hz – 20 kHz ± 0.5dB 

Output level (fixed) 

2.2V rms 

Output Impedence 

47

Ω

 unbalanced 

Jitter RMS 

< 20 psec 

General 

 

Mains voltage 

110–240V, 50–60Hz 

Maximum power consumption 

12W 

Dimensions in mm (including feet, control knob and 
connectors) 

448 W x 58 H x 285 D

 

Weight (net) 

4.5kg 

Weight (gross) 

7.0kg 

 

 

Summary of Contents for HARMAN JBL MP350 Classic

Page 1: ...lassic Owner s Manual EN Harman International Industries Incorporated Features specifications and appearance subject to change without notice MP350 Classic Digital Media Player Owner s Manual Download the setup app ...

Page 2: ...d when the apparatus has been damaged in any way such as when the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus or the apparatus has been exposed to rain or moisture does not operate normally or has been dropped 14 To disconnect this apparatus from the AC mains completely disconnect the power supply cord plug from the AC receptacle 15 The ma...

Page 3: ...e Unit 4 Front Panel 5 Rear Panel 5 Remote Control 6 Connecting the Streamer 7 Network Connection 7 Wired Connections 7 Wi Fi Connections 7 Analog Audio Connection 8 Digital Audio Connection 9 Operation 10 Power 10 Auto Standby 10 Playback 10 USB 10 Menu 11 Menu Tree 11 Supported File Formats 11 Troubleshooting 12 Specifications 12 Trademarks and Licenses 13 ...

Page 4: ...our network of dealers will be happy to help you Further information can also be found on the JBL website at JBL com Package Contents JBL MP350 Classic streaming music player IR remote 2x AAA batteries for the remote control Region specific power cords Quick start guide Safety and compliance document Placing The Unit Place the streamer on a level firm surface avoiding direct sunlight and sources o...

Page 5: ...Power Switch Switch on or off Analog Outputs Connect these outputs to an analog input on your amplifier Digital Outputs Connect either of these outputs to a digital input on your DAC or amplifier USB Socket Connect USB stick for playback of music files Ethernet Socket Connect this to your home network when not using Wi Fi ...

Page 6: ...sure the batteries are inserted in the correct direction Remove batteries from equipment that is not going to be used for a month or more When disposing of used batteries please comply with governmental or local regulations that apply in your country or area Toggle Standby Operation Menu Navigation Center button to select Volume Control for MP350 or SA550 Mute On or Off for MP350 or SA550 Display ...

Page 7: ...s manual Power on the JBL MP350 streamer and open the app to discover it after the MP350 is Ready Select it and follow the prompts to connect it to your Wi Fi network Alternatively you can connect the JBL MP350 to your Wi Fi network using Apple Airplay speaker setup in the Wi Fi settings of your Apple device or the Google Home app in both Android and Apple devices Ethernet Socket Connect this to y...

Page 8: ...hite terminal of the analog output on the streamer to the left L usually white terminal of an analog input on your amplifier Top Tips After making connections switch the amplifier on with no input and reduce the volume to minimum Select the input that corresponds to your connection and then slowly increase the volume to a suitable listening level to avoid loud sounds or product damage in the event...

Page 9: ...Type in the settings menu To use the menu see Page 11 Note 2 Variable output is not available when Digital output is enabled When Digital output is selected Output Volume will default to Fixed Top Tips Digital audio connections are recommended when using the MP350 with the JBL SA550 amplifier After making connections switch the amplifier on with no input and reduce the volume to minimum Select the...

Page 10: ...apps and services Spotify Connect Tidal Connect Apple Airplay 2 Chromecast requires acceptance of Google terms in the JBL Premium App or additional setup steps in the Google Home app Roon requires additional setup in Roon app From the JBL Premium Audio app you can access setup favorites and access other services including but not limited to Internet Radio Podcasts Connected USB media Local network...

Page 11: ... to initiate a reset of all settings to default USB Update Press Select OK to initiate a software update from a USB stick present in the USB socket on the rear panel NET Version Displays the current software version in operation on the NETWORK device Host Version Displays the current software version in operation on the HOST device IP Address Displays the current IP address of the MP350 on your ne...

Page 12: ...volume Is Fixed volume enabled See menu on page 11 Is Digital output selected See menu on page 11 Cannot discover the streamer in an app Is the streamer correctly plugged in and switched on Does the streamer have a network connection wired by Ethernet or Wi Fi For Wi Fi connections has setup been completed using the JBL Premium Audio app Is your smartphone or tablet connected to the same local net...

Page 13: ...e and denotes provenance to ensure that the sound is identical to that of the source material MQA Studio indicates it is playing an MQA Studio file which has either been approved in the studio by the artist producer or has been verified by the copyright owner MP3 MPEG Layer 3 audio decoding technology licensed from Fraunhofer IIS and Thomson multimedia FLAC FLAC Decoder Copyright 2000 2001 2002 20...

Page 14: ...London Road Apsley Hemel Hempstead Hertfordshire HP3 9TD United Kingdom www jbl com 2023 HARMAN International Industries Incorporated All rights reserved JBL is a trademarks of HARMAN International Industries Incorporated registered in the United States and or other countries Features specifications and appearance are subject to change without notice ...

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