Samsung galaxy note 5 User Manual Download

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User Guide

[UG template version 15b]

[Sprint-Samsung-Note5-UM-Eng-081

15-FINAL]

Summary of Contents for galaxy note 5

Page 1: ...User Guide UG template version 15b Sprint Samsung Note5 UM Eng 081915 FINAL ...

Page 2: ...ctivate Your Phone 12 Complete the Setup Screens 13 Basic Operations 15 Basics 15 Home Screen and Applications Apps List 15 Phone Settings Menu 16 Portrait and Landscape Screen Orientation 16 Capture Screenshots 17 S Pen 18 S Pen Options 19 Air View 19 Air Command 19 Action Memo 20 Smart Select 24 Screen Write 26 S Note 27 Add or Remove Air Command Shortcuts 27 Applications 29 Launch Applications ...

Page 3: ...ck Your Screen 58 Update Your Phone 60 Update Your Phone Software 60 Update Your Profile 62 Update Your PRL 63 Your Phone Interface 65 Home Screen Basics 65 Home Screen Layout 65 Extended Home Screens 66 Status Bar and Notification Panel 67 Status Bar 67 Notification Panel 70 S Finder 72 Quick Connect 73 Customize the Home Screen 75 Change the Wallpaper 75 Add Shortcuts to the Home Screen 76 Add W...

Page 4: ...figure Visual Voicemail Settings 97 Wi Fi Calling 100 Caller ID Blocking 102 Call Waiting 102 Conference Calling 103 Call Forwarding 105 Call Settings 106 Contacts 109 Contacts Screen Layout 109 Add a Contact 110 View Contacts 114 Edit a Contact 115 Delete a Contact 117 Share a Contact 118 Profile Sharing 120 Import Contacts 122 Back Up Contacts 123 Messaging and Internet 125 Text and Multimedia M...

Page 5: ...s 149 Gmail Settings 150 Email 152 Set Up an Email Account 152 Add an Email Account 152 Add an Exchange ActiveSync Account 156 Compose and Send Email 158 Open Email Messages 160 Delete an Email Account 163 Manage Your Email Inbox 164 Exchange ActiveSync Email Features 166 Data Services General Information LTE and 3G Networks 168 4G LTE 169 Your User Name 170 Data Connection Status and Indicators 1...

Page 6: ... or Gmail 202 Send a Picture or Video by Multimedia Message 203 Send Pictures or Videos Using Bluetooth 205 Share Pictures or Videos via Additional Apps or Social Media 206 Share Videos on YouTube 207 Camera Options and Settings 208 Switch Cameras 208 Set Camera Options 209 Live Broadcasting 210 Useful Apps and Features 214 Sprint Zone 214 Sprint Family Locator 214 Sprint Fun Games 215 Sprint TV M...

Page 7: ... 235 Google Play Music 236 Google Search 239 Use Google Search 239 Use Google Voice Search 240 Facebook 241 Instagram 242 Messenger 242 Microsoft Excel 243 Microsoft OneDrive 243 Microsoft OneNote 243 Microsoft PowerPoint 243 Microsoft Word 244 Milk Music 244 Music 244 My Files 248 S Health 249 S Note App 251 S Voice 252 Samsung Pay 253 Scrapbook 253 SideSync 254 Video 255 Voice Recorder 255 YouTu...

Page 8: ...69 Bluetooth 271 Bluetooth Information 271 Enable Bluetooth 272 Pair Bluetooth Devices 273 Connect to a Paired Bluetooth Device 275 Share Information Using Bluetooth 276 Receiving Data via Bluetooth 278 Global Services 280 Set the Communications Method for Global Use 280 Select a Carrier 281 Activate Sprint Worldwide Service on Your Account 282 Your Phone s SIM Card for International GSM Roaming 2...

Page 9: ...age Settings 304 Mobile Networks Settings 306 NFC and Payment 307 More Connection Settings 310 Tethering Settings 311 Printing 312 MirrorLink 316 Virtual Private Networks VPN 317 Default Messaging App Settings 324 Sounds and Notifications Settings 325 Sound Mode 325 Volume 326 Ringtones and Sounds 328 Vibrations 330 Sound Quality and Effects 331 Notifications 332 Display Settings 332 S Pen Setting...

Page 10: ...Device Security 368 Privacy and Safety 370 Location Settings 371 Private Mode 374 Report Diagnostic Info 375 Send SOS Message 376 Easy Mode 377 Accessibility Settings 379 Vision Accessibility Settings 380 Hearing Accessibility Settings 382 Dexterity and Interaction Settings 383 Configure Other Accessibility Settings 385 Add Accounts 386 Backup and Reset 389 Language and Input Settings 392 Battery ...

Page 11: ...Device 403 System Update 404 About Device 404 For Assistance 407 Sprint Account Information and Help 407 Sprint Account Passwords 407 Manage Your Account 407 Sprint Support Services 408 Copyright Information 409 Index 410 ...

Page 12: ...e based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by pressing the Home key Some operation descriptions may be simplified Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone Key labels in the user guide are simplified for description purposes and differ from your p...

Page 13: ...s Help 3 Tap a topic to view its contents or tap Search to search for a topic Get Support from Sprint Zone In addition to your phone s built in Help menu you can also access support for your phone and service through the preloaded Sprint Zone app 1 From home tap Apps Sprint Zone ...

Page 14: ...Introduction 3 2 From the Sprint Zone main page tap Support 3 Tap a topic to view its contents ...

Page 15: ...ry external features and buttons Part Description Rear camera Take pictures and videos Back key Return you to the previous screen or close a dialog box options menu the notification panel or onscreen keyboard Earpiece Listen to calls and automated prompts when using the phone Flash Help illuminate subjects in low light environments when the camera is focusing and capturing a picture or video Front...

Page 16: ...ur phone to silent mode vibration mode or airplane mode Proximity sensors Detect when objects are close to the screen For example when you hold the phone to your ear while on a phone call the sensors temporarily lock the screen to prevent accidental screen touches Recent apps key Access recently used apps S Pen Storage compartment for the S Pen SIM card Location of the SIM card Speaker Play ringto...

Page 17: ...the phone with no battery charge remaining Saved information and settings may become lost or changed or the phone may become unusable Charge once every six months before storing or leaving unused for a long period Charge Using the AC Adapter For fastest charging times use the Adaptive Fast Charging charger that came with your phone This charger provides faster charging only when connected to devic...

Page 18: ...charge 1 Insert the small end of the USB cable into the USB charger accessory port on the bottom of your phone 2 Insert the large end of the USB cable into a USB port on your computer 3 After charging remove the USB cable from both the phone and the computer Turn Your Phone On and Off The instructions below explain how to turn your phone on and off Turn Your Phone On Press and hold the Power key ...

Page 19: ... Activate Your Phone for more information Turn Your Phone Off 1 Press and hold the Power key to open the phone options menu 2 Tap Power off Power off to turn the phone off Your phone will power off Your screen remains blank while your phone is off unless the battery is charging Note If your device is not responding press and hold both the Power and Volume Down keys simultaneously for more than sev...

Page 20: ...een keyboard select items onscreen such as application and settings icons or press onscreen buttons simply tap or touch them with your finger Touch and Hold To open the available options for an item for example a contact or link in a Web page touch and hold the item ...

Page 21: ...inger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position Flick Flicking the screen is similar to swiping except that you need to move your finger in light quick strokes This finger gesture is always in a vertical direction such as when flicking the contacts or message list ...

Page 22: ...a bigger keyboard See Enter Text for more details Note Screen rotation must be enabled for the screen orientation to automatically change To enable screen rotation slide your finger down from the status bar to display the notification panel and then tap Auto rotate to enable the option Pinch and Spread Pinch the screen by moving two fingers inward to zoom out or spread by moving two fingers outwar...

Page 23: ...reen Follow the prompts to continue If you received your phone in the mail and you are activating a new phone for an existing number on your account you re swapping phones you can activate on your computer online or directly on your phone Activate on your computer Go to sprint com activate and complete the online instructions to activate your phone Activate on your phone Turn on your new phone Mak...

Page 24: ...the next one During setup you may see these options Note Screens may vary based on the activation status of your phone Wi Fi By default your phone prompts you to use Wi Fi when accessing data services Tap a Wi Fi access point to connect to it or you can continue setup using your phone s connection to the wireless network Terms and conditions Read the End User License Agreement EULA and then tap Ag...

Page 25: ...n to your Samsung account or follow the prompts to create a new account To sign in to or set up a Samsung account you will have to review and agree to the Terms and Conditions by tapping Agree when prompted Set wake up command Enable S Voice to easily wake up your device open apps make calls and more Add fingerprint Register your fingerprint to unlock your device and sign in to services securely w...

Page 26: ...from the home screen or the apps list 1 From any screen press the Home key to display the home screen 2 Tap Apps to display the apps list For information about using the home screen see Home Screen Basics Select Options and Navigate Screens Tap icons onscreen keys and other items to open or activate the assigned function Tap the Back key to return to the previous screen Recent Applications You can...

Page 27: ...h the Settings menu From home tap Apps Settings or Drag the notification panel down and tap Settings The Settings menu displays For more information see Settings Portrait and Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen when you rotate the phone sideways ...

Page 28: ...Capture Screenshots You can use your phone s power and Home keys to capture screenshots Press and hold the Power key and Home key at the same time to capture a screenshot of the current screen The current screenshot will be captured and stored in the Screenshots album in the phone s Gallery From home tap Apps Gallery Depending on your settings you may also capture a screenshot by swiping your palm...

Page 29: ... any screen Removing S Pen from Your Phone S Pen is stored in your phone to keep it protected and easy to locate Push the S Pen in to release it and then slide it from your phone using the notch on the end Caution When you insert the S Pen into the slot insert the S Pen s nib first Failure to do so can cause the S Pen to become stuck Forcefully detaching the S Pen from the slot may cause damage to...

Page 30: ...g Scroll up or down lists by holding the pen over the top or bottom edge of the screen Link preview Hover your pen over a link to preview the linked content Air menu Hover your pen over the action button to attach or insert content attach contacts or add recipients to a message Note The preview function is only available when the S Pen s pointer is a solid color Configure Air View Enable Air view ...

Page 31: ...Action Memo An Action Memo is a special type of note that can turn your written text into actions on your device For example if someone tells you the name of a restaurant you can launch a new memo write the name of the restaurant and then have the memo locate it on a map Note While active an Action Memo stays on the screen for as long as you are using it even if you press the Home key You must tap...

Page 32: ...are available List Launch S Note to view or create Action memos Pen Tap to change the pen color Eraser Use the pen to erase part of the memo or tap Eraser again and then tap Clear all to erase all content Delete Delete the Action memo Save Save the Action memo ...

Page 33: ...te a shortcut to the Action memo on the home screen Edit as S Note file Open the Action memo in the S Note app Change background color Change the color of the Action memo Discard Discard the Action memo 4 When you are finished tap Save Note To view your Action memos from home tap Apps S Note See S Note for more information Link an Action Memo Turn text into actions For example you can write a phon...

Page 34: ...ect an action to perform 4 Draw around the content you want to use for the action The selected content is boxed and highlighted 5 On the menu bar that appears tap the action you want to take Options include Phone Contacts Messages Email Internet Map and Task 6 Follow the prompts to set the desired option ...

Page 35: ...off 2 Write on the screen Tap Save to save your action memo to the S Note app Tap Delete to discard the action memo Smart Select The Smart select feature provides a capture tool to select content on a screen You can then add it to your Scrapbook app or share it with your contacts To launch the Smart select tool 1 Remove the S Pen from the S Pen slot hold the S Pen near the screen so that the point...

Page 36: ...d the content you want to select The selected clip is centered on the screen Tap a selection shape to start over and select new content Tap Auto shape to automatically refine the selection based on the image You can manually add or subtract from the selection as well as rotate the selection left or right ...

Page 37: ... the S Pen slot hold the S Pen near the screen so that the pointer appears and press the S Pen button once 2 Tap Screen write The current screen is captured and a pen tool appears The following editing tools are provided Pen Write or draw on the screen shot Press the Draw icon a second time to change the pen tip size color and to save presets Eraser Erase the writing or drawings on the screen shot...

Page 38: ... hold the S Pen near the screen so that the pointer appears and press the S Pen button once Tap S Note The current screen is captured and a pen tool appears For more information see S Note Add or Remove Air Command Shortcuts You can add or remove shortcuts to apps and functions to the Air Command menu Add Air Command Shortcuts 1 Remove the S Pen from the S Pen slot hold the S Pen near the screen s...

Page 39: ...ke to add to the Air Command menu 4 Tap Back to save your selection Remove Air Command Shortcuts You can remove any Air Command app shortcuts you have added 1 Remove the S Pen from the S Pen slot hold the S Pen near the screen so that the pointer appears and press the S Pen button once 2 Tap Air command Settings Shortcuts ...

Page 40: ...essed and launched from the apps list 1 From home tap Apps The apps list opens 2 Tap an app icon to launch the corresponding application The application opens Tip Swipe left to view additional apps list screens Some apps may reside within folders in the apps list to open these tap the folder and then tap the app icon Apps List The apps list expands to include any apps you download and install on y...

Page 41: ...as a desk clock Contacts Store and manage contacts from a variety of sources including contacts you enter and save directly in your phone as well as contacts synchronized with your Google account compatible email programs including Exchange Server and your Facebook friends Drive Store sync and access your data across multiple devices with Google Drive s cloud storage Located in the Google folder i...

Page 42: ...vice Maps Use Google Maps to determine your current location with or without GPS get driving and transit directions and find phone numbers and addresses for local businesses Messages Send and receive text and multimedia messages Messaging Use Messaging Plus to access high quality video calling group chat and media sharing along with easy registration a full emoji keyboard and other convenient feat...

Page 43: ... text pictures or audio notes Create Quick Notes or review and edit shared OneNote notebooks using OneDrive Located in the Microsoft folder in the apps list Pages Manager Manage up to 50 social media pages from your smartphone or tablet with the Pages Manager app You can check page activity share with your audience and see insights Located in the Social folder in the apps list Phone Make and recei...

Page 44: ...t more places than any other mobile payment service Scrapbook Use the Scrapbook app to manage the multimedia content you capture with the S Pen Located in the Samsung folder in the apps list Settings Configure settings and options on your phone SideSync Easily share screens windows and data between a PC and a Samsung Android device with SideSync Sprint Family Locator Use Sprint Family Locator to l...

Page 45: ...e message you are looking for without having to listen to every voicemail message first Word Create and share word processing documents quickly and easily with Microsoft Word Located in the Microsoft folder in the apps list YouTube Access the YouTube video sharing website on which users can upload and share videos The site is used to display a wide variety of user generated video content including...

Page 46: ...ap Status Sim card status You will see the number listed under My phone number Airplane Mode Airplane mode turns off all functions that emit or receive signals while leaving your phone on so you can use apps that don t require a signal or data To turn on airplane mode ...

Page 47: ... the notification panel slide the Quick settings buttons to the left and then tap Airplane mode Turn on to turn Airplane Mode on To turn off airplane mode 1 Press and hold the Power key to display the device options menu 2 Tap Airplane mode Your phone s wireless connection features are now restored Tip You can also turn off Airplane mode through the notification panel Slide the status bar down to ...

Page 48: ... and more Note Depending on which app you re using Messages Email etc the keyboard appearance may differ Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device you can select the Samsung keyboard to be your default text input method from Settings or you can choose it at any time while entering text Note The Samsung keyboard is the default tex...

Page 49: ... typing Handwriting to use S Pen to compose handwritten text Clipboard to attach a screenshot or other item from the clipboard Emoticon to display a list of emoticons Settings to view the Samsung keyboard settings menu If you have more than one language selected in Samsung Keyboard settings you can swipe your finger over to switch between languages Configure Samsung Keyboard From home tap Apps Set...

Page 50: ...our phone gives you many options to make entering text easier including copying cutting and pasting text using voice to text input customizing the user dictionary using predictive text and more Double tap or touch and hold text to highlight it and then select from the following options Select all Highlights all the text in the field Cut Removes the selected text and saves it to the clipboard Copy ...

Page 51: ... Setup application Note Although you need a Gmail account to use certain features of your phone such as Google Play you do not need to use Gmail as the default account for your phone Create a Google Account Online 1 From a computer launch a Web browser and navigate to google com 2 On the main page click Sign in 3 Click Add account Create an account and then follow the prompts to create your free a...

Page 52: ...Basic Operations 41 2 Tap Add account 3 Tap Google Or create a new account ...

Page 53: ...Basic Operations 42 4 Enter your First name and Last name and then tap Next 5 Enter a desired Username and then tap Next ...

Page 54: ...e or online you will be prompted to add a secondary email address Enter a second Gmail address or any other email address from which you currently send and receive email This address is used to authenticate your account should you ever encounter problems or forget your password It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone 8 Rea...

Page 55: ...Basic Operations 44 9 Your phone connects with the Google servers and displays your account information Tap Next ...

Page 56: ...0 Configure your Google data backup and communication and then tap Next 11 If desired you can set up payment options for purchases through the Google Play store and then tap Next You are signed in to your new Google Account ...

Page 57: ...t is listed in Apps Settings Accounts Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone follow these instructions to sign in to your Google Account 1 From home tap Apps Settings Accounts ...

Page 58: ...Basic Operations 47 2 Tap Add account 3 Tap Google ...

Page 59: ...perations 48 4 Tap Enter your email enter your Gmail address and then tap Next 5 Enter your password and tap Next 6 Read the Google Terms of Service Privacy Policy and other legal documents and then tap Accept ...

Page 60: ...ns 49 7 Set up payment information for use in the Google Play store and then tap Next 8 Tap the items from your Google Account that you want to sync to your phone The checked items will be synced Tap Next to continue ...

Page 61: ...nding on your Google Account history you may see a Get your apps data screen instead of the Sync your account screen in step 8 above Follow the prompts to complete your setup in either case Google Play Store Google Play is the place to go to find new Android apps books movies and music for your phone Choose from a wide variety of free and paid content ranging from productivity apps and games to ...

Page 62: ... access your personal information or require us to disclose your customer information to the third party application provider To find out how a third party application will collect access use or disclose your personal information check the application provider s policies which can usually be found on their website If you aren t comfortable with the third party application s policies don t use the ...

Page 63: ...loading and installing the app The selected app is downloaded and installed on your phone Warning Read the notification carefully Be especially cautious with applications that have access to many functions or a significant amount of your data Once you tap OK on this screen you are responsible for the results of using this item on your phone Purchasing Applications Purchase apps at your own risk Th...

Page 64: ...ions 53 Update an App Depending on your settings many apps will update automatically or you can update apps directly from the Play store app Update an App Directly 1 From home tap Apps Play Store 2 Tap Menu My apps ...

Page 65: ...Basic Operations 54 3 Tap the app you want to update and then tap Update Accept The app update is downloaded and installed Set Automatic App Updates 1 From home tap Apps Play Store ...

Page 66: ...uto update and then tap More options Auto update The app is set to update automatically whenever an update becomes available Note Automatic updates are unavailable for some apps Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play ...

Page 67: ...Basic Operations 56 1 From home tap Apps Play Store 2 Tap Menu My apps ...

Page 68: ...want to uninstall and then tap Uninstall OK The app is uninstalled and removed from your phone Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app 1 From home tap Apps Play Store ...

Page 69: ...full help menu or tap Search help to search for specific topics Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it Turn the Screen Off When Not in Use To quickly turn the screen off press the Power key Pressing the Power key again or receiving an incoming call will turn on your phone screen and show...

Page 70: ...en is off Note For information on how to adjust the time before the screen turns off see Display Settings Turn the Screen On and Unlock It 1 To turn the screen on press the Power key The lock screen appears 2 Swipe your finger across the screen to unlock it The screen is unlocked If you have set up a screen lock you will be prompted to draw a pattern enter a password or PIN or scan your fingerprin...

Page 71: ...You can update your phone s software using the System update option Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone malfunctioning damaged water seepage etc You must back up all critical information before updating your phone firmware Back Up All Data Prior to Update To back up your Gmail information 1 From home tap Apps Se...

Page 72: ...m Update Update now Your phone automatically downloads and installs any available updates You may be required to power your phone off and back on to complete the software upgrade or 1 Locate the System Update Available icon on the notification panel 2 Slide the status bar down 3 Tap to open the System Updates screen 4 Tap Download and follow the prompts The downloading icon appears within the stat...

Page 73: ...ings About device 2 Locate the Software version read only field Update Your Profile This option allows you to automatically update your online user profile information If you choose to change your user name and select a new one online you must then update the user name on your phone ...

Page 74: ...ile update and you will see a confirmation when completed Note If your data services or account syncing ever seems to go out unexpectedly use this feature to reconnect with the network Update Your PRL This option allows you to download and update the PRL preferred roaming list automatically 1 From home tap Apps Settings System Update Update PRL ...

Page 75: ...Basic Operations 64 2 Follow the prompts The phone will download and install the PRL update and you will see a confirmation when complete ...

Page 76: ...ification panel Home Screen Basics The home screen is the starting point for your phone s applications functions and menus You can customize your home screen by adding application icons shortcuts folders widgets and more Home Screen Layout Your home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Item Description ...

Page 77: ...c Status area The status area of the status bar on the right displays phone and service status information such as signal strength battery status Wi Fi and data connectivity ringer status and time Status bar The status bar displays icons to notify you of your phone s status on the right side and notifications on the left side Widget Widgets are self contained onscreen apps that reside on your phon...

Page 78: ... thumbnail screens to the right until you see a blank screen with a sign 3 Tap to add the screen A new blank home screen will be added to the far right of your screens Status Bar and Notification Panel Your phone s status and notifications are available at a glance at the top of the screen Status Bar The status bar at the top of the home screen provides phone and service status information on the ...

Page 79: ...our Phone Interface 68 Status Bar Layout Main Status Icons Icon Status Bluetooth active GPS active Wi Fi active Downloading Mute mode Vibrate mode Speakerphone active Network full signal Network roaming ...

Page 80: ...ice Airplane mode Sync active Battery charging Battery full charge Main Notification Icons Icon Notification Missed call Call on hold New voicemail New email New Gmail New text or MMS message New Hangout message New Sprint Zone message Event USB connection Alarm Warning ...

Page 81: ...s the full notification panel by pulling down the status bar From there you can check notifications download updates open messaging apps use the quick settings menu and more Open the Notification Panel Slide the status bar down Slide your finger down from the top of the screen The notification panel opens To check notifications tap an item in the list Close the Notification Panel Slide the notific...

Page 82: ...Notification Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options Scroll left or right to display all available settings and tap an icon to turn the selected feature on or off You can customize which settings are available in your Quick Settings list 1 From a home screen drag the status bar down to display the no...

Page 83: ... shown in the Available Buttons list These are not currently active in the quick settings panel To add remove or move a button touch and hold it and move it to the desired location 4 Tap Done when you are finished Note You can only move buttons from Active to Available or vice versa if there is space in the destination area For example if there are already ten Active buttons you will need to move ...

Page 84: ...he screen The notification panel opens 2 Tap S Finder 3 Tap the Search device field and enter search criteria 4 Tap an item to view or launch Quick Connect Quickly connect wirelessly to nearby devices that support Quick connect Wi Fi Direct Screen Mirroring and devices that can share media via Wi Fi ...

Page 85: ...s 2 Tap Quick connect and set your device visibility Always visible Your device will always be visible to other devices Only when Quick connect turned on Your device will only be visible to other devices when Quick connect is turned on 3 Tap Turn on Quick connect to view available devices 4 Tap a device and follow the prompts to connect ...

Page 86: ... an item and then drag it to the desired location Deleting Widgets and Icons From home touch and hold an item and then drag it to Remove Displaying the Home Screen Menu From home touch and hold an empty space to display the Home Screen menu Menu options include Wallpapers Widgets Themes and Screen grid Change the Wallpaper Select and assign your phone s background wallpaper 1 From home touch and h...

Page 87: ...Home and lock screens Set a wallpaper for both your home screen and your lock screen 3 Select a wallpaper and tap Set as wallpaper The wallpaper is set Note Tap ON OFF next to Wallpaper motion effect to enable or disable this feature It allows the wallpaper to shift slightly as you move the device creating a 3D effect Add Shortcuts to the Home Screen You can add shortcuts for quick access to favor...

Page 88: ... on one of the home screens The shortcut is added to the home screen Add Widgets to the Home Screen You can add widgets to your phone s home screen Widgets are self contained apps that display on a home screen Unlike a shortcut the Widget works like as an onscreen application There are all kinds of widgets including links to a specific contact Internet bookmarks Gmail and email accounts and many o...

Page 89: ...humbnails of your home screens 3 Drag the icon to an empty location on one of the home screens The widget is added to the home screen Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access 1 From home touch and hold a shortcut you want to place in a folder and then drag it on top of another shortcut and release it ...

Page 90: ...he new folder The new shortcut is added to the folder Change Folder Names Once you have added folders you can change the name easily from the folder display 1 From home tap the folder to open it and then tap the folder name 2 Type a new name and then tap Done Change the Folder Color You can change the color of a folder 1 From home tap the folder to open it 2 Tap and select a color ...

Page 91: ... Press the Volume key up or down during the call Troubleshooting Problem Difficulty during call Solution 1 It may not be possible to make a call properly in a noisy location Solution 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Problem Sound pops momentarily during a call Solution Are you changing location while calling Sound pops when signa...

Page 92: ...hone app opens If necessary tap to display the keypad 2 Tap the number keys on the keypad to enter the phone number As you enter digits Smart Dial searches for contacts that match If you see the number you want to dial tap the contact to fill in the number on the keypad ...

Page 93: ...ll Emergency Numbers You can place calls to 9 1 1 even if the phone s screen is locked or your account is restricted To call the 9 1 1 emergency number when the phone s screen is locked with a screen lock 1 From the lock screen swipe the Phone shortcut up and then tap Emergency call 2 Tap As long as you are in an area covered by wireless service the emergency call is placed To call the 9 1 1 emerg...

Page 94: ...approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answering Points PSAPs may not be equipped to receive GPS location information from your phone Answer Phone Calls The following information lets you know how to answer incoming calls mute the ringer on incoming calls reject inc...

Page 95: ...er an Incoming Call 1 When a call arrives drag to the right to answer it The call begins 2 To end the call tap The call ends Mute the Ringing Sound To mute the ringer without rejecting the call press the Volume key down ...

Page 96: ...e sent directly to voicemail Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller 1 When a call arrives drag Reject call with message up from the bottom of the screen 2 Tap one of the messages to send it to the caller The selected message will be delivered to the caller ...

Page 97: ...erge to join the two calls conference Extra volume Increase the current volume of the call Bluetooth Route the phone s audio through a connected Bluetooth headset On or through the speaker Off When the call is routed to a Bluetooth headset the current call area shows the Bluetooth icon Note The Bluetooth button is activated to show the current call is routed to the connected Bluetooth headset To r...

Page 98: ...l in call options Contacts Display your Contacts list Message Send a text or multimedia message while remaining on the call Memo Create a new Action memo while remaining on the call Calendar View your calendar while remaining on the call End of Call Options When a call ends you will briefly see an end of call options screen which may include View contact Display the contact information for the cal...

Page 99: ...Phone App 88 1 From home tap Phone 2 Tap Contacts to display the Contacts list The Contacts list appears ...

Page 100: ...en the other party answers 5 To end the call tap Tip You can also place a call directly from the Contacts list Swipe the entry you want to call from left to right to place a call to the entry s primary number Call from Call Logs The call logs list lets you quickly place calls to recent incoming outgoing or missed numbers ...

Page 101: ...Phone App 90 1 From home tap Phone 2 Tap Log to display the call logs list The call logs list appears ...

Page 102: ...s For additional options tap the name or number 5 To end the call tap Tip You can also place a call directly from the Call logs list Swipe the entry you want to call from left to right to place a call Optional Services The following topics outline additional voice related services available with your phone including call services voicemail and more ...

Page 103: ...uthorized access Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off 1 From home tap Phone to display the phone screen The phone app opens If necessary tap to display the keypad 2 Touch and hold to dial your voicemail number Your phone dials the voicemail access number 3 Follow the system prompts to ...

Page 104: ... This feature periodically goes out to your voicemail and gathers the caller information from all of the current voicemails It then populates a list with the caller name and number along with the length of time and priority level of the voicemail message Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail You should set up you...

Page 105: ... now and follow the system prompts to Create a password part of standard voicemail Record your name announcement Record your greeting Important Voicemail Password It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access Without a password anyone who has access to your phone is able to access your voicemail messages Review Visual Vo...

Page 106: ...m of the review screen for maintenance storage messaging and other options For an explanation of all your options tap More options Help Visual Voicemail Menu Visual Voicemail Settings Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen ...

Page 107: ...il messages as frequently as you d like You can even move to the next or previous message before you are finished listening to the current one Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen 1 From home tap Apps Voicemail 2 The following options are available when viewing new voicemail messages ...

Page 108: ...l the number the message came from Share Send the message via Wi Fi Direct social accounts and so on Delete Delete selected messages Reply Reply to the message via text or voice message More options Access Archive Settings and Help features 4 Touch and hold a message to manage your messages The following options are available All Select all messages Delete Delete the selected messages Archive Save...

Page 109: ...elect an option to change its settings Avatar Configure you Avatar options Display Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages Help View help topics for using Visual Voicemail Preferences Change your Visual Voicemail application preferences ...

Page 110: ...Visual Voicemail system This direct access saves you from having to navigate within the voicemail menu 1 From home tap Apps Voicemail 2 Tap More options Settings Preferences Personalize voicemail 3 Tap OK to connect to the voicemail system Follow the prompts to change your current greeting Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu you can quickly change the name ...

Page 111: ...fying name or number used to identify you to recipients of your voice messages 4 Tap OK to save your information Wi Fi Calling Wi Fi Calling uses Wi Fi networks to help improve voice and data coverage It sends and receives calls and text messages over a connected Wi Fi network and may offer better coverage in buildings and areas of poor cellular reception ...

Page 112: ...ling is set up You will see in the status bar when Wi Fi Calling is active and connected or if Wi Fi Calling is set up but you are not connected to a Wi Fi network Note When using Wi Fi calling the phone app icons differ slightly You will tap to place a call and tap to end a call For more information see Wi Fi Calling Settings ...

Page 113: ...opens If necessary tap to display the keypad 2 Tap 3 Enter a phone number 4 Tap Your caller information will not appear on the recipient s phone To permanently block your number call Sprint Customer Service Call Waiting When you are on a call Call Waiting alerts you to incoming calls by sounding a long beep Your phone s screen informs you that another call is coming in and displays the caller s ph...

Page 114: ...ller Tap Swap Conference Calling With conference calling also known as 3 way calling you can talk to two people at the same time When using this feature the normal airtime rates will be charged for each of the two calls 1 From home tap Phone to display the phone screen The phone app opens If necessary tap to display the keypad ...

Page 115: ...aller on hold and dials the second number 3 When you are connected to the second party tap Merge Your conference call is now in session 4 To end the three way call tap Note If one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are disconnected ...

Page 116: ...ged a higher rate for calls you have forwarded To activate Call Forwarding 1 From home tap Phone to display the phone screen The phone app opens If necessary tap to display the keypad 2 Tap 3 Enter the area code and phone number to which you want your calls forwarded 4 Tap You will hear a tone to confirm the activation of Call Forwarding All calls to your wireless number will be forwarded to the d...

Page 117: ...Tap 3 Tap You will hear a tone to confirm the deactivation Call Settings The Call settings menu lets you configure your voicemail options and a number of other settings for the phone application Access Call Settings From home tap Apps Settings Applications Phone or From home tap Phone More Settings ...

Page 118: ...cked phone numbers and create or edit messages to block incoming calls Answering and ending calls Answer calls by pressing the Home key or using voice commands End calls by pressing the Power key or using voice commands Automatic answering Automatically answer incoming calls after a set time while a headset or a Bluetooth device is connected Call alerts Vibrate or play tones when calls are answere...

Page 119: ...g Replace with the international dialing code except when entering 1 International dialing Enter the international dialing code automatically only when US dialing is disabled DTMF tones Set the length of DTMF tones which are used when pressing the keypad while on a call Voicemail settings Configure your voicemail For more information about Call settings see Phone Settings ...

Page 120: ...ved in Contacts may be lost or changed if the battery is left uncharged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information The company is not responsible for any damages from lost or changed contacts Contacts Screen Layout The following illustration show s your Contacts app layout and desc...

Page 121: ...ils More Access additional options Search Search contacts Add a Contact You can add contacts from the Contacts application Enter details such as name phone numbers email addresses mailing addresses and more 1 From home tap Apps Contacts You will see the Contacts list ...

Page 122: ...your Google Account these will be synced automatically with your Google Account online If you have multiple Google Accounts set up you will need to pick a specific account Select Samsung account to sync your contacts automatically with your Samsung account Select Microsoft Exchange ActiveSync to sync your contacts automatically with your Microsoft Exchange account Note If you do not see the Save c...

Page 123: ...contact groups Add another field Add additional information such as Organization Address Web address IM account Event e g birthday Notes Nickname Phonetic name Relationship Ringtone Message tone and Vibration pattern Note To select a type label for a phone number email address or address such as Mobile Home Work etc tap the type to the right of the field and select the appropriate type Note To add...

Page 124: ...ng information tap Save The contact is added Save a Phone Number You can save a phone number to Contacts directly from the phone keypad 1 From home tap Phone to display the phone screen The phone app opens If necessary tap to display the keypad ...

Page 125: ...d the number to an existing contact tap Update existing For an existing contact tap the contact name and select a number type for the new number For a new contact enter the name and any additional information 4 Tap Save The contact is added View Contacts View a contact s details by displaying a contact entry ...

Page 126: ...e Contacts list 2 Tap a contact to view its details The contact s detailed listing appears Edit a Contact Once you have added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more ...

Page 127: ...116 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to view its details The contact s detailed listing appears 3 Tap Edit 4 Tap any field you want to change or add See Add a Contact ...

Page 128: ... or edit the information and then tap Save Your changes are saved to the contact entry Delete a Contact You can delete a contact from the contacts details page 1 From home tap Apps Contacts You will see the Contacts list ...

Page 129: ...ct s detailed listing appears 3 Tap More Delete Delete The contact is deleted Tip You can also touch and hold the contact from the Contacts list and tap Delete Delete Share a Contact You can quickly share contacts using Bluetooth email Gmail or text messaging ...

Page 130: ...p More Share contact You will see list of sharing methods 3 Select a sharing method Add to OneNote Save the information to your OneNote account Android Beam Send the information using NFC and Android Beam Bluetooth Send the information via Bluetooth See Bluetooth for information on pairing and sending via Bluetooth ...

Page 131: ...eDrive account Quick connect Send the information to a nearby device Simple sharing Share files up to 1 GB using Contacts Wi Fi Direct to send the information to another device via Wi Fi Direct See Wi Fi Direct 4 Complete the required steps as prompted for the selected method The selected contact will be shared Profile Sharing Share your profile information with your contacts You can select which ...

Page 132: ...filing sharing options Share with Share your profile with the public all contacts your favorite contacts or selected contacts Shared profile info In addition to your name status and profile picture you can share your email organization address and date of birth Registered information View and set the registered information for your phone number ...

Page 133: ...tions and Privacy Policy Review the terms and tap Agree to continue Import Contacts Import load contacts that have been backed up to device storage Import Contacts from Device Storage 1 From home tap Apps Contacts You will see the Contacts list 2 Tap More Settings Import Export contacts You will see the Import Export contacts menu ...

Page 134: ...port The contacts are imported and stored in the selected account Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud you can manually back them up to your phone s memory for re import if needed 1 From home tap Apps Contacts You will see the Contacts list ...

Page 135: ...Contacts 124 2 Tap More Settings Import Export contacts You will see the Import Export contacts menu 3 Tap Export The contacts are exported from Contacts on your device to your device storage as vCards ...

Page 136: ... ready phone Multimedia messages or MMS can contain text and pictures recorded voice audio or video files picture slideshows contact cards vCard or appointments vCalendar See your service plan for applicable charges for messaging For information about setting options for the Messages app see Messages Settings Send a Text Message Quickly compose and send text messages on your phone 1 From home tap ...

Page 137: ...s recipients When you have selected all the message recipients tap Done 4 Tap the Enter message field and then start composing your message Note You can add a subject line by tapping More Message options Add subject 5 When done tap to send the text message Send a Multimedia Message MMS When you need to add a little more to a text message you can send a multimedia message MMS with pictures voice re...

Page 138: ... numbers with a comma As you enter information any matching phone numbers from your Contacts list are displayed Tap a match to enter that number or address directly Tap the icon and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have selected all the message recipients tap Done 4 Tap the Enter message field and then start com...

Page 139: ...ee S Note Scrapbook Attach items from your Scrapbook See Scrapbook Calendar Select the calendar event you want to attach See Calendar Maps Add your current location requires GPS to be turned on or a location you pick on a map to your message See Google Maps Contacts Select a contact from your phone and then select which contact information you want to attach See Contacts My Files Attach a file fro...

Page 140: ...w your slideshow Tap More Message options Preview For more options tap More Message options and select an option 4 When you have finished composing the multimedia message tap Tip To compose a slide show you can also simply attach multiple items separately to the MMS message Tap and select a file type location and file and then repeat it for additional slides Your phone will automatically compile a...

Page 141: ...ature screen displays where you agree to the Term and Conditions initially 3 Tap ON OFF to enable Enhance messaging 4 Set options Image resize Set the standard size of images sent with Enhanced messages Send as SMS MMS messages Send your Enhanced messaging messages as text or multimedia messages when Enhanced messaging is unavailable ...

Page 142: ...ime you turn on Enhanced messaging you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy Review the terms and tap Agree to continue Send an Enhanced Message 1 From home tap Apps Messages 2 On the Messaging screen tap Compose The Compose screen opens 3 Fill in one or more recipients You can ...

Page 143: ...m your Contacts list are displayed Tap a match to enter that number or address directly Tap the icon and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have selected all the message recipients tap Done 4 Tap the Enter message field and then start composing your message 5 Tap and select from the following file attachments Imag...

Page 144: ...t you want to attach See Calendar Maps Add your current location requires GPS to be turned on or a location you pick on a map to your message See Google Maps Contacts Select a contact from your phone and then select which contact information you want to attach See Contacts My Files Attach a file up to 1 GB 6 To make changes to or remove your attachment touch and hold the item 7 When done tap to se...

Page 145: ...xt or multimedia message The Messages application icon also displays the number of new messages To open the message drag the status bar down to open the notification panel Tap the new message to open and read it or From home tap Apps Messages and then tap the conversation For information on reading and replying to messages see Manage Message Conversations Manage Message Conversations Text and mult...

Page 146: ...sage details Note If a message contains a link to a Web page tap the message and then tap the link to open it in the Web browser Note If a message contains a phone number tap the message and then tap the phone number to dial the number or add it to your contacts View a Multimedia Message MMS 1 From home tap Apps Messages 2 On the Messaging screen tap a multimedia message or conversation to open it...

Page 147: ... of your data downloads check the multimedia message size before you download it Reply to a Message 1 From home tap Apps Messages 2 On the Messaging screen tap a conversation to open it 3 Tap the Enter message box at the bottom of the screen enter your reply message and then tap Send Note To reply to a text message with a multimedia message open the text message and tap The text message is automat...

Page 148: ... the contact details place a phone call or send an email message to the contact and more Gmail Use Google s Gmail service and your Google Account to send receive and manage your Gmail messages Before using Gmail you must register a Google Gmail Account on your phone See Google Account for details Gmail Cautions Gmail is handled as email from a PC Restricting email from PCs on your phone prevents y...

Page 149: ...message recipient s subject and message and then tap Send The Gmail message is sent Gmail Composition Options Adding Cc Bcc In the To field tap to display Cc and Bcc fields Attaching Pictures or Videos In the mail composition window tap Attach file Locate and tap the picture or video you want to attach ...

Page 150: ...x tap Menu Sent Check Received Gmail Messages Your phone allows you to access read and reply to all your Gmail messages Open New Gmail Messages from Notifications When new Gmail arrives you will see in the status bar 1 Drag the status bar down to display the notification panel 2 Tap the new message from the notification panel The new Gmail message opens If you have two or more new Gmail messages t...

Page 151: ... Tap the message thread you want to view The message thread opens with the newest message displayed Options when Reviewing Gmail Messages Replying to Gmail Messages With the Gmail message open tap Reply compose your reply message and tap Send To reply to all tap More options Reply all ...

Page 152: ...abels that allow you to sort your Gmail conversation threads For example when a new thread starts with a received mail the label Inbox is automatically added to the thread By then adding the label travel all threads with travel are shown in a list 1 From home tap Apps Google Gmail The inbox opens 2 Touch and hold a conversation thread or touch the thread s icon picture to add a checkmark to it and...

Page 153: ...ick Manage labels or Create new labels Any changes you make from your computer will be reflected on your phone Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox When replies arrive for archived threads they appear in the inbox again 1 From home tap Apps Google Gmail The inbox opens 2 Touch and hold a conversation thread or touch the thread s icon pictu...

Page 154: ...reads that are not important mute the threads and they will no longer appear in the inbox When mail arrives that includes user s address as a recipient or in Cc mail will again appear in the inbox 1 From home tap Apps Google Gmail The inbox opens 2 Touch and hold a conversation thread or touch the thread s icon picture to add a checkmark to it and then tap More options Mute ...

Page 155: ...ger wish to keep a Gmail conversation thread or touch the thread s icon picture you can simply delete it from the inbox 1 From home tap Apps Google Gmail The inbox opens 2 Touch and hold a conversation thread or touch the thread s icon picture to add a checkmark to it and then tap Delete ...

Page 156: ... on your settings you may be asked to confirm the deletion Tap Delete to confirm See Gmail Settings Search Gmail Messages If you need to find a specific message or message thread you can search Gmail from the inbox 1 From home tap Apps Google Gmail The inbox opens ...

Page 157: ...net 146 2 Tap Search 3 Enter your search text and tap Search The search results appear Tap a message or thread from the list to display it Report Spam Gmail You can report spam Gmail messages from your phone s Gmail inbox ...

Page 158: ...rsation thread or touch the thread s icon picture to add a checkmark to it and then tap More options Report spam The selected message is reported as spam Add Another Google Gmail Account If you have multiple Gmail accounts you wish to view on your phone you can add them from the Settings Accounts menu ...

Page 159: ...Messaging and Internet 148 1 From home tap Apps Settings Accounts Add account 2 Tap Google ...

Page 160: ...the Google servers select the items you would like to sync with your phone and then tap Next You are signed in to your Google Account and you can access both of your Gmail accounts from the Gmail app Tip You can also add accounts from the Gmail app From the Gmail inbox tap Menu Settings Add account Switching Between Gmail Accounts If you have more than one Gmail account set up you can switch betwe...

Page 161: ... inbox opens 2 Tap Menu 3 Tap the icon for the account you want to view from the list at the top of the menu The selected account inbox is displayed Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu ...

Page 162: ... settings to access settings for all accounts or tap an account name to configure settings for a specific Gmail account General settings Gmail default action Conversation view Swipe actions Sender image Reply all Auto fit messages Auto advance Confirm before deleting Confirm before archiving and Confirm before sending ...

Page 163: ... email needs Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time Before setting up an email account make sure you have the username user ID password server name etc so you can get set up successfully 1 From home tap Apps Email A window for adding an account appears if no email account has been previously set ...

Page 164: ...ounts directly from the email app even if you have another email account set up 1 From home tap Apps Email The email inbox opens 2 Tap More Settings Add account 3 Follow the prompts to complete the account setup The email account is added and you will begin receiving email for the account ...

Page 165: ...Messaging and Internet 154 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings Accounts menu 1 From home tap Apps Settings Accounts 2 Tap Add account Email ...

Page 166: ...ing Next prompts your phone to attempt a regular email setup and test the incoming and outgoing servers If you have custom settings you need to configure tap Manual setup and enter your settings These may include mail type user name password server security type etc 4 Select your sync settings and then tap Next ...

Page 167: ...unt such as incoming and outgoing server settings before you proceed Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account you can read manage and send email in the same easy way as with a POP3 IMAP account However you can also access some powerful Exchange features Important Before setting up a Microsoft Exchange ActiveSync Account contact your com...

Page 168: ...ail address Enter your email address Domain username Enter your network domain and username separated by Password Enter your network access password case sensitive Show password Display the password as you enter it Exchange server Enter your system s Exchange server remote email address Obtain this information from your company network administrator ...

Page 169: ...xt and follow the onscreen prompts to configure options for the account 5 Enter an account name and a display name and tap Done to complete setup Your corporate email account is set up and you will begin receiving email for the account Compose and Send Email Compose and send email using any account you have set up on your phone Increase your productivity by attaching files such as pictures videos ...

Page 170: ...ccount name at the top of the screen and select another account You can also view multiple inboxes at once Tap the account name at the top of the screen and then tap Combined inbox to see messages from all your configured email accounts 2 Tap Compose The email composition window opens 3 Enter the message recipient s subject and message ...

Page 171: ... and then tap a file to attach it For additional options when composing email messages tap More and select an option 4 Tap Send The email message is sent Open Email Messages Open and view your email messages Open New Email Messages from Notifications When new email arrives you will see in the status bar ...

Page 172: ... panel The new email message opens If you have two or more new email messages tapping the notification opens the email inbox Tap a message to open it Open Email Messages from the Inbox You can also open and read email messages directly from the email inbox Reading and replying to email on your phone is as simple as on your computer ...

Page 173: ...want to view The email message opens Tip Tap the account name at the top of the screen to switch to a different email account 3 Tap Reply or Reply all to reply to the message Options When Reviewing Email Messages Resetting Mail as Unread Touch and hold a read message and then tap More Mark as unread ...

Page 174: ...s With an email message open tap Reply or Reply all compose your reply message and tap Send Forwarding Email Messages With the email message open tap Forward enter a recipient and an additional message and tap Send Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone 1 From home tap Apps Email The email inbo...

Page 175: ... Tap More Settings 3 Tap the account name and then tap Remove Remove The account is deleted from your phone Manage Your Email Inbox Your email inbox provides management options for viewing sorting and deleting your email messages ...

Page 176: ...s for sorting email messages Delete Email Messages 1 On the email account inbox touch and hold the message you want to delete Tap additional emails to delete 2 Tap Delete Note Depending on your settings you may be prompted to confirm the deletion by tapping Delete See Email Settings Priority Senders Messages from priority senders automatically display at the top of your email inbox Emails from pri...

Page 177: ...tacts to add and then tap Done To view only emails from priority senders On the email account inbox tap Priority senders Exchange ActiveSync Email Features Set options for your corporate Exchange ActiveSync email messages including synchronization options out of office messages account settings and so on To access Exchange ActiveSync settings 1 From home tap Apps Email ...

Page 178: ...ns The following options are available Sync account Keep the account synchronized on your phone Account name Change the account name Always Cc Bcc myself Send a copy of each email you send to yourself Signature Enable and configure your signature for each email you send Show images Show all images in emails ...

Page 179: ...e of sync conflict Select whether the device or the server has priority during a sync conflict Sync Contacts Sync your Contacts with your Exchange account Sync Calendar Sync your calendar with your Exchange account Sync Task Sync your tasks with your Exchange account Sync Messages Sync your messages with your Exchange account Security options Manage encryption and signature options for outgoing em...

Page 180: ...ou need to be in an area covered by a 4G LTE network For more information about the availability of 4G LTE service in your location visit sprint com coverage Note The availability and range of the network depends on a number of factors including your distance to the base station and infrastructure and other objects through which the signal passes Set Your Network Options 1 From home tap Apps Setti...

Page 181: ...r your phone to connect to them Your User Name When you buy your phone and sign up for service you re automatically assigned a user name which is typically based on your name and a number followed by sprintpcs com For example the third John Smith to sign up for Sprint data services might have jsmith003 sprintpcs com as his user name When you use data services your user name is submitted to identif...

Page 182: ...gs About device 2 Tap Status You will see your user name under the Username heading Update Your User Name If you choose to change your user name and select a new one online or make any changes to your services you must then update the profile on your phone ...

Page 183: ...ate 2 Tap Update Profile Your phone will download and install the profile update Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen The following symbols are used Icon Status ...

Page 184: ...curity are protocols for encrypting sent received data While in a screen connected by SSL TLS data is encrypted to safely send receive private information credit card numbers corporate secrets etc and provide protection against online threats eavesdropping falsification impersonation etc SSL TLS Cautions When opening a secured page users must decide as their responsibility whether or not to open t...

Page 185: ...10 digit wireless phone number to access the Sprint Mobile home page You can also launch the browser by tapping a URL in a text message email message or Gmail message Tip To change the phone s default launch page to your current page tap More Settings Homepage Current page Add a Bookmark Bookmark favorite sites using the browser menu options ...

Page 186: ...ome tap Apps Internet The browser opens 2 Navigate to the Web page you want to bookmark and tap Bookmarks Add The add bookmark window opens 3 Check or change the bookmark title URL etc and then tap Save The Web page is added to bookmarks ...

Page 187: ...nd hold a bookmark tap More Edit bookmark edit the bookmark and then tap Save Deleting Bookmarks From the browser tap Bookmarks touch and hold a bookmark and then tap Delete View Browser History Use the browser menu options to view your browsing history 1 From home tap Apps Internet The browser opens ...

Page 188: ...saging and Internet 177 2 Tap Bookmarks The bookmark window opens 3 Tap the History tab and then tap an entry The Web page opens Open New Browser Tab Use tabs to switch between websites quickly and easily ...

Page 189: ...78 1 From home tap Apps Internet The browser opens 2 Tap Tabs The window opens If you don t see Tabs drag the Web page down to display the address bar on top and the options bar on the bottom 3 Tap New tab A new window appears ...

Page 190: ...es for use on your phone 1 From home tap Apps Chrome 2 The first time you open Chrome you will be prompted to agree to Chrome s Terms of Service and Privacy Notice Read the terms and tap Agree Continue to continue 3 If you want to sign in with a Google Account to import bookmarks and other preferences select an account and tap Sign in If you don t want to sign in with a Google Account tap No Thank...

Page 191: ...ts appear or a Web page opens Chrome Support To find on phone help with Chrome from Chrome tap More options Help feedback A Web page will open displaying Google help for Chrome Tip For more information from your computer visit google com chrome ...

Page 192: ...t HDR Auto Save the picture in HDR rich tone only Timer Take time delayed pictures or videos Flash Activate or deactivate the flash Toggle through flash options on auto or off rear camera only Picture size Change the resolution of pictures Separate settings are available for the front and rear cameras Camera settings Opens the camera settings menu and lets you change additional camera settings See...

Page 193: ... your phone s camera and its features access the phone settings menu 1 From home tap Apps Camera 2 Tap Settings Help and tap a topic to learn more Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone s camera ...

Page 194: ...to Direct Sunlight Be careful not to expose lens to direct sunlight for long periods This may discolor color filter and affect color of images Flash Warning Do not shine the flash close to eyes Do not look directly at the flash when shining Do not shine the flash at other people s eyes It may affect eyesight Take a Picture You can take high resolution pictures using your phone s camera Note Prior ...

Page 195: ...red and saved to your phone Tip You can launch the camera from the lock screen Swipe up from the lock screen to open the camera Record Videos Record high quality videos using your phone s video camera 1 From home tap Apps Camera The camera viewfinder appears 2 Aim the camera at your subject and then tap Record ...

Page 196: ...stops recording and the video is captured and saved to your phone Shooting Modes Your phone s camera offers many shooting modes to make your pictures or videos special 1 From home tap Apps Camera 2 The camera viewfinder appears 3 On the Camera screen tap to choose a shooting mode Scroll available modes and then tap a mode to select it ...

Page 197: ... sensitivity exposure value white balance and color tone while taking pictures Selective focus Change the focus of pictures after they have been taken You can focus on subjects near to the camera far away from the camera or both Panorama Create a linear image by taking pictures in either a horizontal or vertical direction Slow motion Record videos at a high frame rate for viewing in slow motion Yo...

Page 198: ...s and Videos Using Gallery Using the Gallery application you can view pictures and watch videos that you have taken with your phone s camera downloaded or copied to phone memory You can also take a look at your pictures and your friends pictures that are on your social networks For pictures that are on your phone you can do basic editing such as rotating and cropping You can also easily assign a p...

Page 199: ...lbums opens 3 Tap an album to view its contents To select another album tap the Back key to return to the Albums 4 For a picture tap a thumbnail to view the picture While viewing a picture full screen you can use these options Favorite Tag a picture as a favorite Share Choose a method for sharing the picture ...

Page 200: ... photo for a contact Set as wallpaper Set the picture as wallpaper for your home or lock screens 5 For a video tap a video to select it When the video is displayed full screen you can use these options Tap Play to play the video Favorite Tag a video as a favorite Share Choose a method for sharing the video Editor Edit the video Delete Erase the current video More Choose other options including Det...

Page 201: ...or stop the video playback After selecting an album from the Albums tab you can browse through the pictures and videos of that album Tap a picture or video to view it in full screen Note When viewing pictures you can tap a picture or video to open a selection menu and choose what to do with the picture or video Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Galler...

Page 202: ...brightness and saturation are automatically enhanced and the picture is saved to the phone Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise Repeat the action for additional rotations 1 From home tap Apps Gallery The Gallery app opens ...

Page 203: ...o 192 2 Tap the picture you want to rotate 3 Tap Edit Rotate The picture is rotated and saved to the phone Crop a Picture Use the editing tools to crop your pictures 1 From home tap Apps Gallery The Gallery app opens ...

Page 204: ... of the box When directional arrows appear drag your finger inward to or outward to resize the crop box To move the crop box to the part of the picture that you want to crop drag the crop box to the desired size and position 5 Tap Save to apply the changes to the picture The cropped picture is saved in the album as a copy The original picture remains unedited ...

Page 205: ...nd Video 194 Write on a Picture Use the S Pen or your finger to write on a picture 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to rotate 3 Tap Edit Write Writing tools display ...

Page 206: ... S Pen or finger as an eraser Tap again for additional options Undo Undo the last action Redo Redo the last action you undid Share Share the picture Save Save the file to your phone The picture is saved to the phone Photo Editor Perform advanced edits on your pictures including straightening adjusting the tone adding visual effects and enhancing portraits ...

Page 207: ...Camera and Video 196 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to edit 3 Tap Edit Photo Editor Enhancement tools display ...

Page 208: ... Add color effects to your picture Portrait Apply effects such as brightening softening and fixing red eye when a face or faces are detected in a picture This option appears if a person s face is detected in the picture Drawing Draw or write on your picture Add image Add an image on top of your original picture Animate a Picture Create an animated picture by displaying a series of pictures in a lo...

Page 209: ...Camera and Video 198 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to animate 3 Tap Edit Animate Writing tools display ...

Page 210: ...ional options are Ratio Set the screen ratio of your picture Speed Set the speed of your animated picture Edit Add or remove images to you animated picture 6 Tap Save to save the animated picture to your phone The picture is saved to the phone Collage Create a photo collage with your pictures ...

Page 211: ...e tap Apps Gallery The Gallery app opens 2 Tap a picture you want to add to a collage 3 Tap Edit Collage 4 Tap or ADD to select additional pictures for the collage Tap pictures to select them Tap Done when you are finished selecting ...

Page 212: ...eplace Replace the selected picture Remove Remove the selected picture from the collage Effect Assign an effect to the picture Adjustment Crop rotate flip reverse or resize the picture With a picture selected you can also drag it to reposition it within its place in the collage 7 Tap Save to save the collage to the Photo editor album Share Pictures and Videos The Gallery application lets you send ...

Page 213: ...s file attachments in your email For more information about using email and Gmail see Compose and Send Email or Create and Send a Gmail Message 1 From home tap Apps Gallery The Gallery app opens 2 Tap the pictures or videos you want to share To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include ...

Page 214: ...o determine which account is being used For more information about using email and Gmail see Compose and Send Email or Create and Send a Gmail Message Send a Picture or Video by Multimedia Message Multimedia Messaging MMS lets you send pictures and videos using your phone s messaging app Although you can send several pictures or videos in a multimedia message it may be better to just send one at a...

Page 215: ...share To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 3 Tap Share and then on the sharing menu tap Messages Follow the prompts to complete and send the message For more information about sending multimedia messages see Send a Multimedia Message MMS ...

Page 216: ...em to someone s phone or your computer using Bluetooth 1 From home tap Apps Gallery The Gallery app opens 2 Tap the pictures or videos you want to share To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 3 Tap Share and then on the sharing menu tap Bluetooth ...

Page 217: ...nd videos from a variety of apps and social media sites such as Facebook Hangouts Instagram and more Available apps will vary depending on what you have installed on your phone 1 From home tap Apps Gallery 2 Tap the album that contains the photos or videos you want send 3 Select the items you want to send To select multiple items touch and hold an image to turn on multiple select Tap all the items...

Page 218: ... the prompts to complete the share Share Videos on YouTube You can share your videos by uploading them to YouTube Before you do this you must create a YouTube account and sign in to that account on your phone 1 From home tap Apps Gallery The Gallery app opens 2 Tap the videos you want to share ...

Page 219: ... YouTube 4 Enter the prompted information such as description and tags and select a privacy option 5 Tap Upload The upload is completed Camera Options and Settings You can adjust your camera s settings using the icons on the main camera screen and the full camera settings menu Switch Cameras Your phone lets you switch between the front and rear cameras 1 From home tap Apps Camera ...

Page 220: ...gs to fit any situation and event 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Settings If you don t see the Settings option tap to display the options icons The camera settings menu opens 3 Select your desired settings Note Not all settings will be available at all times depending on which camera is in use front or rear ...

Page 221: ...le cheese capture or shoot To record videos say Record video Volume keys function Use the Volume key as the capture key the record key or as a zoom key Reset settings Reset the camera settings Help View information on using the camera Rear camera Tracking AF Focus on and track a subject selected on the preview screen Save as RAW file Save pictures without compression A viewer app is required to vi...

Page 222: ...sting Options The following options are available Rear Front Choose which camera to record from Invite Invite contacts to view your live broadcast by sending them a link Settings Set your privacy settings Video size Auto save and manage your account Live Start recording your live broadcast Share Share while recording your live broadcast Stop End your live broadcast Record a Live Broadcast Record a...

Page 223: ...ng and when you finish recording 4 Press Live to begin recording 5 When you are finished tap Stop Share a Broadcast You can share your live broadcast with contacts before recording or share the link after you have finished recording and it has been posted to YouTube To invite contacts 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Mode Live broadcast 3 Tap Invite and select contac...

Page 224: ...ars 2 Tap Mode Live broadcasting 3 Tap Settings and select an option to customize Privacy Choose either to have your videos unlisted where only friends with a link can view them or public where anyone can view them Video size Tap to choose a size option Auto save Tap to enable auto saving your videos to the Gallery app Screen power saving Dim the brightness of your broadcast without touching the s...

Page 225: ...tricks for your device From home tap Apps Sprint Zone The Sprint Zone app launches Sprint Family Locator Sprint Family Locator lets you locate any phone on your Sprint family plan instantly from your mobile phone tablet or computer Update Sprint Family Locator The first time you use Sprint Family Locator you will be prompted to update the app 1 From home tap Apps Sprint Family Locator 2 Tap Downlo...

Page 226: ...fers a wide variety of accessible channels Subscription options include comprehensive basic packages as well as a full menu of a la carte channels Visit sprintchannels mobitv com for more information on channels and pricing Update Sprint TV Movies The first time you use Sprint TV Movies you will be prompted to update the app 1 From home tap Apps Sprint TV Movies The Google Play store will launch t...

Page 227: ... Settings About or Help Note If you have loaded music on to your phone from your computer see Transfer Files Between Your Phone and a Computer you will need to sync your music to listen to it through Sprint Music Plus From the Sprint Music Plus app tap Menu Settings Synchronize your music library Once synced you will see your music in the library Purchase and Download Music from the Sprint Music P...

Page 228: ...lculator The calculator app launches 2 Tap onscreen keys for calculations Calculation results appear Tip To use the scientific calculator make sure Auto rotate is turned on notification panel Auto rotate and rotate the screen to the landscape orientation ...

Page 229: ...alendar and Outlook calendar In order to sync with your Google calendar you must sign in to a Google account on your phone See Google Account Calendar Options View Today s Calendar From the Calendar tap Today Change Calendar View From the Calendar tap the drop down menu in the upper left corner and then tap Year Month Week Day or Tasks to change the current view View the Next Previous Time Period ...

Page 230: ...Useful Apps and Features 219 1 From home tap Apps Calendar The Calendar app opens 2 Tap New The add event window opens ...

Page 231: ...ting a Calendar If you have more than one calendar select a calendar by tapping the current Calendar on the Add Event screen Select My calendars to create an event that will appear only on your phone Select your Google Account to create a Google Calendar event If you have several Google Calendars on the Web select one in which to add your event ...

Page 232: ...ar google com Select Samsung Calendar to create an event that will sync with your Samsung account Select your Outlook or Exchange account to create an event that will sync with these account types Note Available options differ depending on the type of account selected for an event View Calendar Events You can display the Calendar in year month week day or task view To change the Calendar view tap ...

Page 233: ...e and then tap an event The event details appear Tap the event to view details and edit the event Share Calendar Events Once you have created a Calendar event you can share it with others via a variety of methods 1 From home tap Apps Calendar ...

Page 234: ...Useful Apps and Features 223 2 Tap a date and then tap an event to see its details 3 From the event details screen tap Share 4 Choose a Share as option Event file VCS or Text ...

Page 235: ...g method and follow the prompts to send the Event information Sync Calendars You can select which calendars you d like to sync on your phone along with what types of information you want to sync 1 From home tap Apps Calendar The Calendar app opens ...

Page 236: ...e set up a Microsoft Exchange ActiveSync account on your phone you can also synchronize Exchange ActiveSync calendar events on your phone Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server 1 To check if Exchange ActiveSync items are set to be synchronized From home tap Apps Settings Accounts Microsoft Exchange Acti...

Page 237: ... Your phone has a clock app that lets you set alarms view time in time zones around the world use a stopwatch set a timer and use your phone as a desk clock Checking the Time You can always check the time on your phone The current time displays in the upper right corner of the status bar Many widgets and lock screens also display the time and provide options for how time is displayed Setting Date ...

Page 238: ...ate and time options To set the date and time tap ON OFF to turn Automatic date and time off To select a time zone tap ON OFF to turn Automatic time zone off Your date and time settings are applied and saved Set Alarms Set multiple alarms using your phone s Clock app ...

Page 239: ... including time days and repeat pattern For more options tap Options 3 When finished tap Save You will see the alarm icon in the status bar Phone at Alarm Time At the set alarm time the phone sounds the alarm and or vibrates When the alarm sounds drag to the left or right to dismiss it ...

Page 240: ...ent time in multiple cities around the globe 1 From home tap Apps Clock World Clock 2 Tap a city and then tap Add City to add it to your list 3 Repeat to add multiple cities Stopwatch The stopwatch lets you time events down to the hundredth of a second 1 From home tap Apps Clock Stopwatch ...

Page 241: ...n use the keypad to set the length of the timer 3 Tap Start to begin the timer Galaxy Apps Discover apps designed exclusively for your Galaxy phone Note You must sign in to a Samsung account in order to download Galaxy Apps From home tap Apps Galaxy Apps Gallery Using the Gallery application you can view pictures and watch videos that you have taken with your phone s camera or downloaded You can d...

Page 242: ...own list in the upper left corner Time is the default view to choose another display style You can view by Albums Events Categories or Locations Tap Camera to launch the Camera to take pictures or record video Tap More for options Available options depend on which Gallery screen you are viewing and may include Edit Depending on the view tap albums or items to select them After selection you can ta...

Page 243: ...instant messaging service Use to communicate with other Hangout users as well as for video calling Log in to a Google account beforehand see Google Account Using Hangouts 1 From home tap Apps Google Hangouts The Hangouts app will open 2 Tap Add to start a new Hangout ...

Page 244: ...he chat window tap More options Turn history off Delete Chat History To delete all your chat history in the chat window tap More options Delete Delete Note You can use Hangouts as your phone s default messaging app or as a standalone IM app If you set Hangouts as the default messaging app the Messages app will be disabled For more information see Default Messaging App Settings Google Maps Use the ...

Page 245: ... to locate and map a specific address or destination 1 From home tap Apps Maps Google Maps opens Note The first time you access Maps you may be prompted to accept the Terms of Service and Privacy Policy Tap Accept Continue to continue 2 Tap in the search box to start a search ...

Page 246: ...ck Route to Destination Tap enter your current location and your destination and then tap a method of transport car public transit bicycle or on foot to see available routes Check Detailed Operation for Maps From the Maps app tap Menu Help Google Play Movies TV Google Play Movies TV allows you to watch movies and TV shows purchased on Google Play You can stream instantly on your Android phone or d...

Page 247: ...sic app to listen to all your music on your phone Compatible music file formats include MP3 mp3 AAC m4a WMA wma FLAC flac OGG ogg DRM protected AAC m4p and ALAC m4a 1 From home tap Apps Google Play Music The Play Music app opens to the Listen Now screen To view additional music options tap Menu and select an option My Library Playlists Instant Mixes or Shop 2 Tap an item from the category window a...

Page 248: ...s and album names if available Music List View current playlist or queue Music title artist Displays music title and artist if available Options menu Access the options menu Play pause Play or pause the current song Playback position Current point in the song Slide to move forward or backward Previous Play the previous song Rate thumbs up thumbs down Rate the current song ...

Page 249: ... to the Listen Now screen 2 Tap Menu to view your library or playlists or to access Google Play Music online 3 From a list displaying songs tap More options next to a song you want to add to a playlist 4 Tap Add to playlist New playlist 5 Enter a Name Description and accessibility option for the playlist and then tap Create playlist 6 To add more songs tap More options next to a song and then tap ...

Page 250: ...Type search terms in the Google Search bar to find information on your phone and around the globe 1 From home tap the Google search bar or tap Apps Google Google The Search window opens If a description for Google Now appears tap What can Google Now do and read the information Tap Yes I m in on the last page if you want to use Google Now or tap Skip to continue to the Google search page ...

Page 251: ...ly searches for information based on search keywords used your current location etc and presents search results in the search screen Google Now also informs users of scheduled events To enable Google Now in the search results window tap Menu Settings Tap Now cards and then tap ON OFF next to Show cards To disable Google Now in the search results window tap Menu Settings Tap Now cards and then tap ...

Page 252: ...ow opens 2 Speak your search terms Search results appear Facebook Post updates read what your friends are up to upload pictures and check ins and more with on the go Facebook access Sign In to Facebook 1 From home tap Apps Facebook or From home tap Apps Settings Accounts Add accounts Facebook ...

Page 253: ...u capture and then share it on your feed or post it directly to your friends Located in the Social folder in the apps list Install Instagram 1 From home tap Apps Social Instagram 2 Tap Download and then follow the prompts to accept access requirements and update the app Use Instagram From home tap Apps Social Instagram The first time you access Instagram follow the prompts to sign up for an accoun...

Page 254: ...roid device computer and any other devices you use From home tap Apps Microsoft OneDrive Note The first time you access Microsoft OneDrive on your phone you may be prompted to update the app via Google Play Follow the prompts to update and install the app Microsoft OneNote Stay organized using text pictures or audio notes with Microsoft OneNote Create Quick Notes or review and edit shared OneNote ...

Page 255: ...usic you love curated by top DJs and industry pros and all for free 1 From home tap Apps Samsung Milk 2 Read the Terms and Conditions and Privacy Policy and then tap I agree to continue The Milk Music main screen will display 3 Rotate the dial to select a music genre and then tap to begin listening Tip To stop listening and exit Milk Music drag down the status bar to display the notification panel...

Page 256: ...u can listen to music while you use other features of your phone When music is playing in the background you can access playback controls from the notification panel Play Music 1 From home tap Apps Music The music app opens to the Playlists category The default categories are Playlists Tracks Albums Artists Genres Folders and Composers Tap the drop down list at the upper left corner and tap a cate...

Page 257: ...at all songs Choose to repeat the current song Tap the shuffle songs button to control the order songs are played Choose to play songs in the order they appear in the list Choose to play songs in random order Tap to mark a song as a favorite Whenever a song is a favorite the star is bright Favorite songs are included in the Favorites playlist Tap to set the volume You can also set volume by pressi...

Page 258: ...aylists Tip To edit a playlist tap it from the list and then tap ADD to add more songs or tap More to access the Edit Rename and Settings options for the playlist Music Options and Settings 1 From home tap Apps Music 2 Tap More for options Available options depend on the category Edit Edit the song or playlist Add to Favorites Mark this song or playlist as a Favorite Delete Delete the song or play...

Page 259: ...n This application allows you to launch a file if the associated application is already on your phone 1 From home tap Apps Samsung My Files 2 Folders display including Recent files View recently saved files Images View image files Videos View video files Audio View audio files Documents View document files Download history View all apps and files that have been downloaded to the phone Local storag...

Page 260: ...r Samsung account you can set goals track your progress and share your results Exercise Set and manage exercise goals and track your progress You can track activities by type such as running walking cycling and hiking S Health also offers access to the Music app to work out to your favorite songs Heart rate Measure your heart rate using the heart rate sensor on the back of your phone next to the C...

Page 261: ...r a rapid or pronounced heartbeat Muscle pain when walking upstairs or up a hill that goes away when you rest Finally the American College of Sports Medicine recommends that you see your doctor before engaging in vigorous exercise if two or more of the following apply You are a man older than age 45 or a woman older than age 55 You have a family history of heart disease before age 55 You smoke or ...

Page 262: ... 3 When finished tap Save Edit a Note When in the S Note app you can edit notes as follows 1 From home tap Apps S Note 2 Tap a note to view it 3 Tap Edit to edit the note Note Action Memos behave differently from other notes When you tap on an Action Memo to view it you can edit the memo immediately Note Tools When creating or editing a note in S Note some helpful modes and tools are provided Note...

Page 263: ...e Filter by color Sort memos according to their background color Settings Customize S Note settings Help View help topics on how to use S Note S Voice S Voice is a voice recognition application you can use to activate a wide variety of functions on your phone This is a natural language recognition application You can ask questions Is it raining in Dallas or speak commands Show me where to find che...

Page 264: ...cure Your Information Samsung Pay is designed with the latest security technology and works on the most recent Samsung Galaxy devices Payments are authorized with your fingerprint and each transaction uses a unique token each time so your phone only allows payments with your consent If your phone is ever lost you can use the Find My Mobile function to remotely wipe your data for even more protecti...

Page 265: ...ome tap Apps Samsung Scrapbook 2 Tap More Manage categories Tap Add to create a new category Tap Delete to delete a category 3 You can edit the category name and the layout When finished tap SideSync SideSync is a PC Mobile solution that enables the screens windows and data to be shared easily between a PC and Samsung Android Device Use SideSync The first time you use SideSync you will be prompted...

Page 266: ...o player into a pop up window floating on the screen The video will continue to play and the pop up window can be resized or moved anywhere on the screen 1 From home tap Apps Video 2 Tap a video to view it 3 Tap the screen to display playback options and then tap Pop up The video will continue playing in a floating window Drag the window to any location on the screen and use two fingers to pinch o...

Page 267: ...ophones can be muted during recording and playback Voice memo Voice input is converted to text on screen The maximum recording time is five minutes 3 Use the Voice Recorder controls To start recording tap Record and speak into the microphone To pause recording tap Pause To resume a paused recording tap Resume To end the recording tap Stop To cancel the recording tap Back and then tap Discard To bl...

Page 268: ... for later reference Trim Tap to open the trim tool which allows you to trim down the recording using sliders Share a Voice Recording 1 From home tap Apps Samsung Voice Recorder 2 Tap Recordings and then touch and hold on a recording to display options 3 Tap More Share and then follow the prompts to choose a method and share the file Modify a Voice Recording 1 From home tap Apps Samsung Voice Reco...

Page 269: ... can delete rename or write the recording to a Voice Label Share Select voice recordings to share Search Search for a voice recording by file name Bookmarks View your bookmarks Delete a Voice Recording 1 From home tap Apps Samsung Voice Recorder 2 Tap Recordings and then touch and hold on a recording to select it 3 Tap Delete Delete YouTube View videos uploaded to YouTube and upload your own video...

Page 270: ...ls and tap a video you want to see The video plays on your phone screen Tap the screen to pause or resume play while watching Post a Video to YouTube You can post videos to your YouTube account from your phone Before posting you must set up a YouTube account and sign in to it on your phone 1 From home tap Apps YouTube ...

Page 271: ...d select a privacy setting 4 Tap Upload The video is uploaded to your YouTube channel 1Weather Check weather and forecasts with 1Weather Widget Forecast Radar which combines a groundbreaking UI with a power set of weather tools From home tap Apps 1Weather Amazon Shop Amazon com from your phone From home tap Apps Amazon App Spotlight Discover new apps from the Google Play store ...

Page 272: ...t the Permissions and Terms Note You can assign Messaging Plus as your phone s default messaging app or as a standalone IM app If you set Messaging Plus as the default messaging app the Messages app will be disabled For more information see Default Messaging App Settings NASCAR Mobile The NASCAR Mobile app is the official mobile app of NASCAR Follow NASCAR news video highlights and immerse yoursel...

Page 273: ... Pages Manager 2 Tap Download and then follow the prompts to accept access requirements and update the app Use Pages Manager From home tap Apps Social Pages Manager Samsung Get live help discover new features and unlock promotions for your Samsung device From home tap Apps Samsung Samsung Gear Manage your Samsung Gear wearable devices From home tap Apps Samsung Samsung Gear Uber Search and find tr...

Page 274: ...phone with any of the music apps just attach your phone to the computer and copy the files to the music folder Data exchange may use the methods outlined in the following table Method Description Media Device MTP Transfer files between your phone and PC such as pictures videos and music Camera PTP Transfer picture and video files between your phone and PC Mass Storage Mode Exchange data with a PC ...

Page 275: ... transfers you will want to use Connected as a media device To change the option tap the notification in the notification panel to open the USB computer connection window and then tap the desired option 4 On your computer navigate to the detected device such as through the My Computer menu and open it 5 Select Phone for internal phone storage 6 Select a folder for example Music for songs and album...

Page 276: ...The availability and range of the Wi Fi signal depends on a number of factors including infrastructure and other objects through which the signal passes Turn Wi Fi On and Connect to a Wireless Network Use the Connections setting menu to enable your phone s Wi Fi radio and connect to an available Wi Fi network 1 From home tap Apps Settings Wi Fi The Wi Fi settings menu appears ...

Page 277: ... not an open network and then tap Connect Your phone is connected to the Wi Fi network You will see in the status bar The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider Entering a password is not required if an access ...

Page 278: ...reset your phone to its factory default settings or you instruct the phone to forget the network Wi Fi Settings Use the Wi Fi settings menu to manually set your Wi Fi connection options 1 From home tap Apps Settings Wi Fi The Wi Fi settings menu appears 2 Tap ON OFF to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks ...

Page 279: ...OFF again 3 Tap More Advanced The advanced Wi Fi settings menu appears 4 Configure your Wi Fi settings Your Wi Fi settings changes are saved Disconnect Wi Fi You may want to remove a connected Wi Fi network 1 From home tap Apps Settings Wi Fi ...

Page 280: ...d and the network settings are removed After forgetting an access point you need to enter the correct password and other network settings if required to reconnect Wi Fi Direct Use Wi Fi Direct to connect directly to other Wi Fi Direct devices using only Wi Fi without a wireless access point network or via the Internet 1 From home tap Apps Settings Wi Fi ...

Page 281: ... appears 2 Tap ON OFF to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks 3 Tap Wi Fi Direct The Wi Fi Direct settings menu appears Wi Fi Direct and Wi Fi are unavailable at the same time ...

Page 282: ...nology that allows you to connect wirelessly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wireless phones The Bluetooth communication range is usually approximately 30 feet Bluetooth Hints Problem I can t use Bluetooth Solution Is your phone in airplane mode Bluetooth is unavailable in airplane mode Bluetooth Funct...

Page 283: ... Enable Bluetooth Use the settings menu to enable or disable your phone s Bluetooth capabilities Wireless connection to all Bluetooth functions is not guaranteed for the phone The phone may not connect properly depending on the other device Noise may be experienced with wireless calls and hands free calls depending on the conditions To enable Bluetooth 1 From home tap Apps Settings Bluetooth The B...

Page 284: ...anel and then tap Bluetooth to turn Bluetooth on or off Note Turn off Bluetooth when not in use to conserve battery power or in places where using a wireless phone is prohibited such as aboard an aircraft and in hospitals Pair Bluetooth Devices Search for and pair nearby Bluetooth devices Saved Bluetooth devices can be connected simply Note Before pairing turn on Bluetooth on the other device and ...

Page 285: ...scoverable appear in the Available devices list If a target device is not detected tap Scan to search again 2 Tap a device from the Available devices list and follow the prompts to pair with the device Methods to accept a Bluetooth connection differ depending on the device used The Bluetooth device is paired to your phone ...

Page 286: ... The device is unpaired from your phone To make another connection with the device you will need to pair again Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset or have hands free conversations using a compatible Bluetooth headset or car kit It s the same procedure to set up stereo audio and hands free devices ...

Page 287: ...nected you can then start using the headset or car kit to listen to music or make and receive phone calls Note Due to different specifications and features of other Bluetooth compatible devices display and operations may be different and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices Share Information Using Bluetooth You can use Bluetooth to transf...

Page 288: ...rmation via Bluetooth by describing how to share a contact Sending Contacts Data via Bluetooth Note Your phone must be paired with another Bluetooth enabled device in order to send information 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to send ...

Page 289: ...ormation is sent If you see a message to confirm follow the prompts Receiving Data via Bluetooth Note Your phone must be paired with another Bluetooth enabled device in order to send information 1 When another device attempts to send a file to your phone via Bluetooth you will see a request to accept the file ...

Page 290: ...cation When you open a received file what happens next depends on the file type Media files and documents are usually opened directly in a compatible application For a vCalendar file select the calendar where you want to save the event and then tap Import The vCalendar is added to your Calendar events For more information on using the Calendar see Calendar For a vCard contact file received contact...

Page 291: ...s and use wireless data services around the globe on compatible CDMA and GSM UMTS networks For a country specific travel guide select your phone and destination from sprint com traveltips Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed 1 From home tap Apps Settings Mobile networks ...

Page 292: ...tomatic is set This allows global usage and normally will not need to be changed Select a Carrier You can select a specific local carrier to use when traveling internationally At the time of purchase your phone is preset to connect automatically to an appropriate carrier in your current area 1 From home tap Apps Settings Mobile networks 2 Tap Network operators ...

Page 293: ...t rep by visiting sprint com swwsupport or Call Sprint Worldwide Customer support at 1 888 226 7212 Your Phone s SIM Card for International GSM Roaming Your phone comes with a preinstalled SIM Subscriber Identity Module card to support roaming on compatible GSM networks Note Your SIM card should be preinstalled If you need to reinstall your SIM card follow the instructions below Note The SIM inclu...

Page 294: ...oaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service meaning that it should automatically connect to an appropriate CDMA LTE network or GSM UMTS network when you travel You may set global roaming options through the settings menu You may also need to set your network mode options through the settings menu See Set the Communic...

Page 295: ...Global Services 284 2 Tap Data Roaming 3 Tap Roaming network ...

Page 296: ...Select roaming guard options for each category The selected options are set Make and Receive Worldwide Calls When travelling on international networks you can place and answer calls as you would on the Sprint network see Place and Answer Calls although some additional instructions may be required to place a ...

Page 297: ...ert a on the dialer screen The symbol automatically inserts the international access code for the country from which you are calling 3 If you are on the CDMA network outside Canada or the Caribbean enter the international access code for the country from which you are calling 4 Tap to insert the US country code and then enter the area code and number 5 Tap to place the call Sprint International Vo...

Page 298: ...while roaming internationally New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally A Message Waiting indicator icon or a text message is displayed when a voicemail message is received You may see Missed Call on your screen prior to receiving a message notification You must call voicemail in order to retrieve messages Follow the instruct...

Page 299: ...iers for each country where GSM data service is offered at sprint com sww Then follow the instructions below to select the appropriate carrier network on your phone Access International Data Services on GSM UMTS Networks To select a GSM data service carrier for a specific country 1 From home tap Apps Settings Mobile networks 2 Tap Data roaming and then tap the Data ON OFF switch below GSM networks...

Page 300: ...ace voice calls If the issue is with voice service were you able to access data Please call the numbers below if you need assistance While in the United States Call 1 888 226 7212 While traveling outside the United States In GSM mode Touch and hold and then dial 1 817 698 4199 In CDMA mode Enter the country code and then dial 1 817 698 4199 There is no charge for this call from your wireless phone...

Page 301: ... Phone Mexico 001 877 294 9003 Trinidad and Tobago 1 800 201 7545 United Kingdom 0808 234 6616 Note This toll free service is available on ordinary landline phones and some public pay phones This service does not cover any hotel access charges ...

Page 302: ...plane mode on or off Data usage Check your phone s data usage Mobile networks View and configure your mobile network connections and settings NFC and payment Enable Near Field Communication NFC functions including Tap and pay services More connection settings Set wireless and network functions including selecting a default messaging app printing services and setting up a Virtual Private Network VP...

Page 303: ...ackup options for your phone as well as resetting the phone to its factory defaults Language and input Set up language and input methods for your phone Battery Display the battery charge as a percentage on the status bar view battery usage by application and system process and configure power saving modes Storage View total and available system memory Date and time Set your phone s date and time H...

Page 304: ...pens Customize Quick Settings At the top of the main settings menu is a section of Quick settings You can include up to nine primary settings options in the Quick settings menu To customize Quick settings 1 From home tap Apps Settings ...

Page 305: ...t of the maximum of 9 4 Tap the Back key to return to the main settings menu Wi Fi Calling Settings Wi Fi Calling uses Wi Fi networks to help improve voice and data coverage It sends and receives calls and text messages over a Wi Fi network and may offer better coverage in buildings and areas of poor cellular reception 1 From home tap Apps Settings Wi Fi Calling ...

Page 306: ...lling is active and you are connected to a saved Wi Fi network If Wi Fi calling is enabled and you are not in range of a saved Wi Fi network you will see the Wi Fi Calling disconnected icon in the status bar Note You may be required to reboot your phone to complete Wi Fi Calling setup Disable Wi Fi Calling 1 From home tap Apps Settings Wi Fi Calling ...

Page 307: ...i Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about using Wi Fi see Wi Fi 1 From home tap Apps Settings Wi Fi The Wi Fi settings menu appears 2 Tap ON OFF to turn Wi Fi on ...

Page 308: ...eck with user s service provider Entering a password is not required if an access point is not security protected Connect to a Wi Fi Network via WPS Wi Fi Protected Setup WPS is a network security standard that allows you to easily secure a wireless network connection between your phone and a router To connect using a WPS button 1 From Wi Fi settings tap More WPS push button 2 Tap the WPS button o...

Page 309: ...This setting is available when Wi Fi is turned on Tap Network notification to turn the option on or off Passpoint Automatically connect to Passpoint certified Wi Fi access points Keep Wi Fi on during sleep Select options for keeping Wi Fi active while the phone is sleeping Always allow scanning Tap ON OFF to enable or disable background scanning even when Wi Fi is turned off Install network certif...

Page 310: ...in Available devices and follow the prompts Depending on the device you may be required to enter or accept a passkey If the target device does not appear tap Scan to search again This setting is available when Bluetooth is enabled Change the Name of a Paired Device From Bluetooth settings tap Settings next to a paired device name tap Rename enter a new name and tap Rename Emoji cannot be used in a...

Page 311: ... This setting is available when Bluetooth is enabled Check Files Received via Bluetooth Transfer From Bluetooth settings tap More Received files and follow the prompts Hotspot Settings Use the Hotspot feature to share your phone s data connection with other devices via Wi Fi Note Using the Hotspot feature consumes battery power and uses data services Turn Hotspot On or Off To conserve battery life...

Page 312: ...d Password Security Choose the security level for your Mobile Hotspot Password If you choose a security level that uses a password set a password The default password is your 10 digit mobile phone number Show password When enabled the contents of the Password field are visible Show advanced options When enabled you can access advanced options including Broadcast channel to specify the channel your...

Page 313: ... the default ending IP address for assigning IP addresses to connecting devices or enter a enter a valid IPv4 address When other devices connect to your device using DHCP the IP address your phone assigns will be between the Starting IP and Ending IP Lease time When DHCP is enabled set a length of time a connected device may use an assigned IP address Maximum DHCP users When DHCP is enabled set th...

Page 314: ...le Airplane mode your phone disconnects from all networks meaning you cannot use make calls send or receive messages or access the Internet It also turns off other connectivity features such as Wi Fi and Bluetooth While in airplane mode you can use other features of your phone such as playing music watching videos or other applications To use Wi Fi and Bluetooth after enabling Airplane mode turn t...

Page 315: ...e Mode through the notification panel quick settings drag down the status bar and tap Airplane mode Turn on or through the Power key press and hold the Power key and then tap Airplane mode Turn on Data Usage Settings The Data usage menu lets you view your phone s mobile and Wi Fi data usage set data limits restrict hotspot usage and more ...

Page 316: ...ta usage amounts are approximate Actual amounts may differ This setting is available when Mobile data is enabled Set dates for data usage tracking Tap the date range to set the data usage measuring cycle This setting is available when Mobile data is enabled Application data usage Tap an app name to see its usage for the period More Tap More and select additional options Restrict background data Pr...

Page 317: ... There may be additional costs for accessing networks while roaming so you may want to control your phone s roaming behavior with Roaming settings Roaming network Select a roaming default Choose Home only to only connect to the Sprint network or Automatic to allow connections to Sprint s partner networks when available Roaming guard Choose options for displaying an onscreen roaming notice for cert...

Page 318: ...national GSM networks NFC and Payment NFC and payment uses the Near Field Communication NFC feature of your phone You can send information using NFC including payment through mobile payment services at businesses that support this function Access NFC and Payment 1 From home tap Apps Settings NFC and payment 2 Tap settings to configure them Your settings are saved and implemented ...

Page 319: ...Settings 308 Enable NFC and Android Beam 1 From home tap Apps Settings NFC and payment 2 Tap ON OFF to enable NFC ...

Page 320: ...r phone and a payment app you can use your phone to pay for items by tapping it to an item at the point of purchase You must have a payment app set up on your phone to use it with Tap and Pay Note Tap and Pay payment apps may be downloaded from Google Play store See Google Play Store 1 From home tap Apps Settings NFC and payment ...

Page 321: ...tions such as default messaging app VPN mobile networks and printers if available More Connection Settings Options Setting Description Tethering Share your device s mobile data connection via USB or Bluetooth Printing Set up printers to print from your phone MirrorLink Mirror your phone s display on your car s entertainment and information screen using a USB connection VPN Add a Virtual Private Ne...

Page 322: ... settings 2 Set items Your settings are saved and implemented Tethering Settings Use Tethering to share your device s Internet connection with a computer that connects to your device via USB cable or by Bluetooth Note Using the tethering feature consumes battery power and uses data services ...

Page 323: ...on for more information about configuring your computer to pair via Bluetooth Tap Bluetooth tethering to turn tethering on USB tethering Connect the computer to your phone via USB cable and then tap USB tethering to turn tethering on Printing You can print from your phone via Wi Fi to an optional compatible printer not included Your phone and the optional printer must be connected to the same Wi F...

Page 324: ...r this information 1 From home tap Apps Settings More connection settings Printing The Printing settings screen displays 2 From the Printing settings screen tap Download plug in 3 Follow the prompts to download and install a print driver from the Google Play store 4 Choose a print service from the list and then tap ON OFF to turn the service on or off The service must be on to add a printer ...

Page 325: ...plug in and then enter a name and the IP address of the printer Set Up a Printer Add a printer to a print service and configure settings Note Below settings are examples only Available settings will differ depending on the type of print service and printer you are using ...

Page 326: ...Settings 315 1 From the Printing settings screen select a print service from the list 2 Tap ON OFF to turn the service on The service must be on to add a printer ...

Page 327: ...ptions may vary depending on the type of printer and not all printers support all options MirrorLink Mirror your phone s display on your car s entertainment and information screen using a USB connection To use this feature your car system must support MirrorLink To turn on MirrorLink 1 Connect your phone to your car s system using the USB cable ...

Page 328: ...orks VPNs that allow you to connect and access resources inside a secured local network such as your corporate network Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work you may be required to enter your login credentials or install security certificates before you can connect to your company s local network You can get this information from your network admin...

Page 329: ...i On and Connect to a Wireless Network Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates you must first set up the phone s secure credential storage 1 From home tap Apps Settings Lock screen and security 2 Tap Screen lock type Password Note For credential storage you can also use Pattern PIN or Fingerprints screen lock types ...

Page 330: ...r the credential storage scroll down and confirm the password and then tap OK 4 Select your display option for notifications on the lock screen and then tap Done The password is set allowing secure credential storage 5 On the lock screen and security window tap Other security settings ...

Page 331: ...You can then download and install the certificates needed to access your local network Your network administrator can tell you how to do this Add a VPN Connection Use the More connection settings menu to add a VPN connection to your phone 1 From home tap Apps Settings More connection settings VPN The VPN settings window appears ...

Page 332: ...e Server address PPP encryption MPPE and advanced options Set up all options according to the security details you have obtained from your network administrator 3 Tap Save Your VPN is added to the VPNs section of the VPN settings window Access the VPN Settings Window From home tap Apps Settings More connection settings VPN ...

Page 333: ... tap the VPN that you want to connect to 2 When prompted enter your login credentials and then tap Connect You will connect to the selected VPN When you are connected a VPN connected icon appears in the notification area 3 Open the Web browser to access resources such as intranet sites on your corporate network ...

Page 334: ...Settings 323 Disconnect from a VPN 1 Drag the status bar down to open the notification panel 2 Tap the VPN connection to display the VPN connection window ...

Page 335: ... notification area of the status bar Default Messaging App Settings If you have multiple messaging apps installed on your phone you can choose the app your phone uses for messaging The app you select here will be used when you choose Messages in other apps such as when sharing items like pictures or video 1 From home tap Apps Settings More connection settings Default messaging app ...

Page 336: ...tions Sound Setting Description Sound mode Set the sound mode for the phone Sound Vibrate or Mute Volume Set volume for ringtones media system features etc Ringtones and sounds Set your ringtones and notification sounds for your phone apps keypad and other features Vibrations Configure vibration pattern feedback and other settings Sound quality and effects Set sound quality and sound effects for y...

Page 337: ...you have chosen in Sound settings for notifications and alerts Vibrate Your phone vibrates for notifications and alerts This uses the Vibration intensity you choose in Sound settings Mute Your phone plays no sounds or vibrations Onscreen reminders will still occur Volume Set the system volume level and set default volume for call ringtones notifications and other media ...

Page 338: ...lso set System volume from the home screen by pressing the Volume key 1 From home tap Apps Settings Sounds and notifications 2 Tap Volume and then drag the sliders to set the default volume for Ringtone Media Notifications System ...

Page 339: ...cations 2 Tap Ringtones and sounds for options Ringtone Select a default ringtone Default notification sound Choose a default sound for notifications Messages notifications Tones play and or the phone vibrates when new messages arrives Calendar notifications Tones play and or the phone vibrates to remind you of events ...

Page 340: ...stom ringtone 1 From the Ringtones and sounds menu tap Ringtone 2 Scroll to the bottom of the list and tap Add ringtone 3 Select a source OneDrive or Sound picker for the ringtone You will see a list of compatible songs or audio files To load music on your phone see Transfer Files between Your Phone and a Computer 4 Tap a song to hear a preview and then tap Done to save it as a ringtone The new ri...

Page 341: ...lls new messages and event reminders 1 From home tap Apps Settings Sounds and notifications 2 Tap Vibrations for options Vibration intensity Choose the intensity of vibrations Vibration pattern Select a vibration pattern or create a new one Vibrate when ringing The phone vibrates when ringing ...

Page 342: ... tap the keyboard Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected 1 From home tap Apps Settings Sounds and notifications 2 Tap Sound quality and effects for options Adapt Sound Find the best sound quality for you and use it during calls and while playing music or videos ...

Page 343: ...d event reminders 1 From home tap Apps Settings Sounds and notifications 2 Set notification sound options Do not disturb Silence all calls and alerts during scheduled times You can allow exceptions App notifications Allow or block notifications from individual apps LED indicator The LED indicator lights up when charging voice recording or receiving notifications Display Settings Adjusting your pho...

Page 344: ...ations discharge the battery more quickly Smart stay Set the phone display to stay on for as long as you are looking at it Screen mode Select a screen display mode to optimize it for the content being displayed Daydream Select a screensaver to be displayed when the device is charging Access Display Settings 1 From home tap Apps Settings Display 2 Set your display options Brightness Set the screen ...

Page 345: ...or the S Pen 1 From home tap Apps Settings S Pen 2 Configure any of the following settings Air command Turn the Air command feature on Air view Turn the Air view feature on Direct pen input Turn the Direct pen input feature on This feature allows you to switch from the keyboard to the S Pen when filling in form fields Pointer Turn the pointer on The pointer appears on the screen when the tip of th...

Page 346: ...ving the phone or by gesturing Access Motions and Gestures Settings 1 From home tap Apps Settings Motions and gestures You can swipe through the screens at the top to read about each motion and gesture 2 Tap ON OFF to turn a feature on Direct call Call the contact whose call log message or contact details are currently on the screen by bringing the device close to your ear Smart alert The phone wi...

Page 347: ... apps on your phone The Application manager and Default applications menus are located here Access Applications Settings 1 From home tap Apps Settings Applications 2 Scroll down to Application settings to see all of the pre loaded apps Tap on an app to view and configure its settings ...

Page 348: ... checked in the Application manager are as follows Apps Setting Description Downloaded Check downloaded apps Running Check running apps All Check all apps Disabled Check disabled apps Tab is only available if you have disabled apps Access the Application Manager 1 From home tap Apps Settings Applications ...

Page 349: ...nd access additional options Note Depending on the app and its location you may be able to force the app closed uninstall or disable the app clear cache and data and more Default Applications Set or clear default applications for certain built in features of the phone 1 From home tap Apps Settings Applications ...

Page 350: ...p Clear to clear any defaults you may have set during phone use such as Gallery to open a picture or Chrome to launch a Web link Note If you choose a default messaging app other than Messages Google Hangouts or Messaging for example you will not be able to use the Messages app unless you restore it as the default messaging app For details see Default Messaging App Settings Calendar Settings Config...

Page 351: ... to start each calendar week Show week numbers Enable or disable display of week numbers on the calendar Hide declined events When enabled events for which you declined the invitation are not shown on the calendar 7 day weather forecast When enabled weather information from AccuWeather com displays on the calendar Notifications ...

Page 352: ...ault reminders Set default reminders for Events and All day events Lock time zone When enabled event times will be locked to the time zone you select Times and dates will not change even if you travel to another time zone Camera Settings Configure settings for your phone s Camera app 1 From home tap Apps Settings Applications 2 Tap Camera to configure these options ...

Page 353: ... record video or as a zoom key Review pictures Show photos immediately after taking them Quick launch Open the camera by pressing the Home key twice in quick succession Help View help topics for using the Camera Note Additional Camera settings options are available within the Camera app See Camera Options and Settings Contacts Settings Configure options for contacts stored on your phone Tip You ca...

Page 354: ...played by first or last name Share multiple contacts You can choose how to transfer contacts when sharing them with other devices such as via Bluetooth As one file Multiple contacts are sent together This method can be faster but depends on whether the target device can accept multiple namecards If not only one contact will be sent Individually Namecards are sent individually This method may take ...

Page 355: ...ffect all email accounts include Manage accounts Configure options for specific accounts Available settings depend on the type of account Add account Add additional email accounts View as View emails in Standard format or as Conversations Auto fit content Shrink email content to fit the screen Content can still be viewed in detail by zooming in ...

Page 356: ...ure frequency of retrieval and more Note Available settings depend on the type of email account 1 From home tap Apps Settings Applications 2 Tap Email and then tap an account to set its options Individual email account settings may vary see your service provider for details Common settings include Sync account Configure options for synchronizing your phone with your account Account name Enter a na...

Page 357: ...ose the period for synchronizing calendar events between your phone and account Empty server trash Delete the contents of the trash folder on the account server In case of sync conflict Choose whether information from the server or phone has priority when there is a conflict Sync Contacts Choose whether contacts are synchronized between your phone and the account Sync Calendar Choose whether calen...

Page 358: ...nternet Default search engine Choose a default search engine Auto fill profile Manage your Auto fill profile Manual zoom Override website requests to control zoom level Privacy Choose options related to privacy Advanced Choose settings to control how the browser treats content such as allowing JavaScript blocking pop ups and managing website data ...

Page 359: ...sage limits size settings and notifications Tip You can also access Message settings from the Messages app From home tap Messages More Settings 1 From home tap Apps Settings Applications 2 Tap Messages to configure settings Enhanced messaging Enable enhanced messaging with other compatible phone users See Use Enhanced Messaging ...

Page 360: ... whether long messages that are received in multiple parts are automatically re assembled to display as a single message More settings Multimedia messages Group conversations Control how messages to multiple recipients are handled When enabled a single message is sent to multiple recipients When disabled a separate message is sent to each recipient Auto retrieve Choose whether message attachment s...

Page 361: ...f emergencies such as threats to public safety severe weather events a hazardous material spill or a missing child in the phone user s area Emergency notification preview Play a sample emergency alert tone Tap Stop to cancel the playback Vibrations Select vibration options for emergency message notifications Alert reminder Configure the reminder interval Music Settings Set options for the Music ap...

Page 362: ...ff Choose a time period for music to play after which Music will close Smart volume Automatically adjust the volume of all songs to an equal level Phone Settings Configure options for calling with your phone Tip You can also access Phone settings from the Phone app From home tap Phone More Settings 1 From home tap Apps Settings Applications ...

Page 363: ...e and manage text messages to send to callers when rejecting incoming calls Messages you create here are available from the incoming call screen when you use the Reject with message option Answering and ending calls Manage settings for answering and ending calls Pressing the Home key Answer calls by pressing the Home key Using voice commands Say Answer or Reject to answer or reject calls with your...

Page 364: ...people who are deaf hard of hearing or who have speech or language disabilities to communicate by telephone Your phone is compatible with select TTY phones Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission Your phone and TTY device will connect using a special cable that plugs into your phone s headset jack If this cable was not provided...

Page 365: ... up command Wake up in secured lock Make calls take pictures play music or perform tasks via S Voice using voice commands without unlocking your phone Language Choose a language to use for S Voice Voice feedback Enable spoken feedback when using S Voice Auto start speakerphone When enabled the speaker is automatically turned on when you make a call with S Voice ...

Page 366: ...rver and restore the default S Voice settings Help View information about using S Voice About S Voice View S Voice version information Weather Settings Configure weather settings for use with the lock screen and the Calendar app 1 From home tap Apps Settings Applications 2 Tap Weather to configure options ...

Page 367: ...ons Receive notifications when there is a chance of rain snow or hail Lock screen Show weather information on the lock screen Calendar Show weather information in the Calendar app Wallpaper You can change the wallpaper for the Home and lock screens Change the Wallpaper 1 From home tap Apps Settings Wallpaper 2 Tap Home screen to open the drop down list Select the screens for which you want to chan...

Page 368: ... Gallery tap Done to apply it as wallpaper Your wallpaper is changed Note Tap ON OFF next to Wallpaper motion effect to allow the wallpaper to shift slightly as you move the device creating a 3D effect Themes Themes are packages of visual content that provide different wallpapers and icons for your phone Change the Theme 1 From home tap Apps Settings Themes ...

Page 369: ... area on a home screen and then touch Themes 2 Tap a theme to view it 3 To find other themes tap Theme store 4 To download a theme tap the theme and then tap Download 5 To apply a theme tap the theme and then tap Apply Your theme is changed ...

Page 370: ...epending on the screen lock selected Setting Description Screen lock type Set your screen lock Show information Select items to show on the lock screen like a Dual clock the Weather and Owner information Notifications Show content and notifications on the lock screen Unlock effect Set the effect shown when the lock screen wakes up Secure lock settings Set secure lock functions such as Auto lock an...

Page 371: ...orrect PIN enter the correct password or scan your fingerprint to unlock the phone s control keys buttons and touchscreen In order from least secure to most secure the available screen lock options are Swipe Pattern PIN Password Fingerprints None Important To protect your phone and data from unauthorized access it is recommended that you use the highest security level available Password protection...

Page 372: ...Settings 361 Access Screen Lock Settings 1 From home tap Apps Settings Lock screen and security The lock screen and security menu opens 2 Tap Screen lock type The Screen lock settings menu opens ...

Page 373: ...Swipe to save the setting The screen lock is set Use a Screen Unlock Pattern 1 From the Screen lock type menu tap Pattern 2 Draw the screen unlock pattern by connecting at least four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished ...

Page 374: ...the pattern 3 Tap Continue 4 When prompted draw the screen unlock pattern again and then tap Confirm The screen unlock pattern is saved 5 Enter a backup PIN tap Continue re enter the PIN and tap OK to save your screen unlock pattern ...

Page 375: ... before you can try again Note If you do not want the unlock pattern to display on the screen when you unlock it from home tap Apps Settings Lock Screen and Security Secure lock settings and then tap ON OFF next to Make pattern visible to turn it off Note To change your unlock screen pattern from home tap Apps Settings Lock Screen and Security Screen lock type ...

Page 376: ...PIN tap Continue re enter your PIN and tap OK to save the setting The screen lock is set If you fail to enter the correct PIN after five attempts you will be prompted to wait for 30 seconds before you can try again Use a Screen Unlock Password 1 From the Screen lock type menu tap Password ...

Page 377: ... and personal data Use a Fingerprint Screen Lock With a Fingerprint screen lock swipe your finger over the Home key Note Before using the Fingerprint screen lock option you will need to register your fingerprint on your phone 1 From the Screen lock type menu tap Fingerprints 2 Follow the prompts to set up your fingerprints Note Fingerprint recognition uses the unique characteristics of each finger...

Page 378: ...tap Apps Settings Lock screen and security The lock screen and security menu opens 2 Tap Screen lock type The Screen lock settings menu opens 3 Draw your unlock screen pattern enter your PIN or password or scan your fingerprint ...

Page 379: ...Apps Settings Lock screen and security The lock screen and security menu opens 2 Tap ON OFF next to Unknown sources to enable installation of non Google Play applications Warning Enabling installation of third party applications can cause your device and personal data to be more vulnerable to attacks by unknown sources ...

Page 380: ... installation privileges Storage type Select a storage location for credential contents View security certificates Display certificates in your device s ROM and other certificates you have installed Install from device storage Install a new certificate from storage Clear credentials Erase the credential contents from the device and reset the password Trust agents Perform selected actions when trus...

Page 381: ...he apps that have requested your location and review their history logs Private mode Private mode allows you to hide and protect content you want to keep private You must configure a security lock to use Private mode Report diagnostic info You can choose to enable reporting of diagnostic info when your phone experiences technical problems Send SOS messages Enable SOS messages to quickly send an al...

Page 382: ... your phone determines its location using the wireless networks GPS satellites both or neither Enable Location Services Before using any features that require location assistance you must enable your phone s location services 1 From home tap Apps Settings Privacy and safety 2 Tap Location ...

Page 383: ...ion services are enabled If you see a confirmation follow the prompts to connect Changing Location Method You can change the methods used for determining your location Note Location must be turned on to change locating method 1 From home tap Apps Settings Privacy and safety ...

Page 384: ... method or methods are used to estimate your location Your phone s locating method is set Location Services Google uses Location Reporting to store and use your device s most recent location data Google apps such as Google Maps can use this data to improve your search results based on places that you have visited ...

Page 385: ... 2 Tap Location 3 Tap Google Location History and sign in to your Google Account for more options Private Mode Private mode allows you to hide and protect content you want to keep private using supported apps You must configure a security lock to use Private mode ...

Page 386: ...OFF to turn on Private mode 3 Follow the prompts to set security for Private mode Report Diagnostic Info You can choose to enable reporting of diagnostic info when your phone experiences technical problems Enable Report Diagnostic Info 1 From home tap Apps Settings Privacy and safety Report diagnostic info ...

Page 387: ...gency contacts by pressing the Power key three times Configure SOS Messages 1 From home tap Apps Settings Privacy and safety Send SOS messages 2 Tap ON OFF to activate SOS messaging 3 Read the Terms and conditions and agree in order to activate SOS messaging 4 Follow the prompts to set up emergency contacts and enable SOS messaging features ...

Page 388: ...ler home screen layout and simpler app interactions If you are a first time smartphone user or just to want to simplify the operation of your phone you can turn on Easy mode at any time Easy Mode Overview The following Easy mode options may be configured Easy mode Option Description Standard mode Use the standard home screen layout Easy mode Use a simpler home screen layout and straight forward ap...

Page 389: ...ps you want to use from the Easy applications list 3 Tap Done to apply your Easy mode settings Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode 1 From home swipe the screen to the left and tap Settings Easy mode ...

Page 390: ...eatures for vision Hearing Configure accessibility features for hearing and sounds Dexterity and interaction Configure accessibility features for handling and interactions with the phone Direction lock Unlock the screen by swiping in a series of directions Direct access Open your accessibility settings by pressing the Home key three times in quick succession Notification reminder Set the phone to ...

Page 391: ...t and export your accessibility settings or share them with other devices Services Configure other accessibility services if installed Access Accessibility Options 1 From home tap Apps Settings Accessibility 2 Set available accessibility options Your accessibility settings are applied and saved Vision Accessibility Settings Your phone offers many features to assist users who are blind or low visio...

Page 392: ...nt is turned on you may need to use a double tap to select items because a single tap is used to trigger Voice Assistant Voice Assistant help View tutorials on using Voice Assistant Dark screen Keeps your phone s screen turned off at all times When Dark screen is enabled double press the Power key to turn it on or off while using your phone Rapid key input Release your finger to enter a selection ...

Page 393: ...ngers across the screen Magnifier window Magnify content shown on the screen Grayscale Display screens in grayscale instead of color Negative colors Screen colors are reversed Color adjustment Adjusts the color of the screen if you have difficulty reading the screen because of the color Follow the prompts to fine tune screen colors Accessibility shortcut Quickly turns on accessibility features by ...

Page 394: ...p ON OFF to turn the option on or off and then configure options Google subtitles CC Displays Google subtitles where available Tap ON OFF to turn the option on or off and then configure options like Language Text size and Caption style Left right sound balance Adjust the sound sent to the left and right when using earphones Mono audio Enable or disable the compression of stereo audio into a single...

Page 395: ...tapping the screen or using the front camera to detect the rotation of your head the opening of your mouth and the blinking of your eyes Assistant menu Assistant menu can improve phone accessibility by providing quick access to important functions A shortcut appears on all screens to give you access to the Assistant menu Tap Assistant menu to configure options Tap ON OFF beside Assistant menu to t...

Page 396: ...ze of magnification when using Assistant menu Gesture wake up Move your hand over the screen to turn it on if the phone is face up on a stable surface Press and hold delay Choose how long your phone waits during a touch and hold gesture on the screen before continuing with the touch and hold action Interaction control Control how your phone interprets motions and screen touches To turn Interaction...

Page 397: ...ome key Answer calls by pressing the Home key Using voice commands Say Answer or Reject to answer or reject calls with your voice Pressing the Power key End calls by pressing the Power key Single tap mode When enabled you can use a single tap to dismiss or snooze alarms notifications and alerts and answer or reject calls Manage accessibility Choose settings for exporting updating and sharing the a...

Page 398: ... Account 1 From home tap Apps Settings Accounts 2 Tap Add account An Add account window appears 3 Tap an account type and then follow the prompts to add the required account information The account is added to the accounts list ...

Page 399: ...sting Accounts 1 From home tap Apps Settings Accounts 2 Tap the account type to see the existing accounts The account settings menu appears 3 View and configure your account settings as desired The account options are updated ...

Page 400: ...cation data Wi Fi passwords and other settings to your Samsung account Restore When reinstalling an application backed up settings and data will be restored from your Samsung account Backup account Select the Google account used to back up data Back up my data Enable backup for application data Wi Fi passwords and other settings to your Google account Automatic restore When reinstalling an applica...

Page 401: ...p Apps Settings Backup and Reset The Backup and reset menu opens 2 Set options The backup and reset settings are applied and saved If you are performing a Factory data reset follow the prompts to confirm the data removal The phone will erase all data and reboot ...

Page 402: ...cation prevents unauthorized users from accessing or using your device if it has been reset to factory settings without your permission for example if your device is lost or stolen You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings 1 From the Backup and reset menu tap Factory dat...

Page 403: ...r the phone s menus and keyboards select and configure keyboard settings configure speech input settings and set your phone s mouse trackpad options Language and Input Settings Overview You can set the following options in the Language and input settings menu Language and Input Setting Description Language Set the language for your display and menus Default keyboard Set the default method for ente...

Page 404: ... to speech options Set text to speech options Pointer speed Set the speed of the pointer for a mouse trackpad Access Language and Input Setting Options 1 From home tap Apps Settings Language and input The Language and input settings menu opens 2 Set options ...

Page 405: ...gs are applied and saved Select the Default Language for Your Phone 1 From home tap Apps Settings Language and input 2 Tap Language 3 Tap an available language Language and Input Options Some of the language and input options are detailed below ...

Page 406: ...nput method to set it as the default Samsung keyboard Configure your keyboard options Google voice typing Configure your options including language detection Language under Handwriting recognition Select an input language for handwriting recognition when using S Note and Action Memo Voice input Tap a settings option and follow the prompts ...

Page 407: ...or your phone s battery usage through this settings menu View which functions are consuming your battery s charge and at what percentage You can also display the battery charge remaining as a percentage on the status bar 1 From home tap Apps Settings Battery 2 Tap Display battery percentage to show the percentage of battery charge remaining on the status bar ...

Page 408: ...ional options Power Saving Mode Save battery power by activating Power saving mode which reduces or turns off certain features to decrease battery consumption Turn On Power Saving Mode 1 From home tap Apps Settings Battery 2 Tap Power saving mode 3 Tap ON OFF to enable Power saving mode ...

Page 409: ...ra Power Saving Mode Conserve power and extend your phone s battery life by using a minimal home screen layout limiting the number of usable apps turning off mobile data when the screen is off and turning off connectivity features such as Wi Fi and Bluetooth Turn On Ultra Power Saving Mode 1 From home tap Apps Settings Battery 2 Tap Ultra power saving mode ...

Page 410: ... Settings Overview The sound settings menu allows you to configure the following options Storage Device Description Device memory Total space View the total space free space in your phone s memory Available space The amount of storage space currently available System memory The minimum amount of storage space required to run the system Used space The amount of storage space currently being used Ca...

Page 411: ...or the different types of information stored in your phone s memory Tap an item for more information Date and Time Settings Use the Date and Time settings menu either to automatically use the network provided date and time or manually set these values as well as select time and date format options ...

Page 412: ...ne automatically via the connected wireless network Set date Set the date manually only available when Automatic date and time option is disabled Set time Set the time manually only available when Automatic date and time option is disabled Select time zone Set the time zone manually only when Automatic time zone is disabled Use 24 hour format Enable or disable 24 hour time format Access Date and T...

Page 413: ...le date and time options Your date and time settings are applied and saved Help The Help menu provides tips and guidelines to help you use your phone Access Help 1 From home tap Apps Settings Help The Help menu and topics appear ...

Page 414: ... The Activate this device menu lets you activate a new phone or use additional self service options such as checking the status of an in service phone 1 From home tap Apps Settings Activate this device The Self Service menu appears 2 Follow the onscreen prompts to activate your phone or review your summary ...

Page 415: ...ngs System Update The System Update menu appears For details about updating your phone see Update Your Phone About Device The About device menu lets you access important phone information search for and apply updates and view legal and safety information About Device Overview The following About device items may be reviewed or set About Device Item Description Software version Check your current s...

Page 416: ...e legal information System WebView licenses Wallpapers Samsung legal information and the Privacy Alert Device name Change the name of your device other devices see this name when using Mobile hotspot or Bluetooth Model number Check the phone s model number Android version Check the Android version number Baseband version Check the phone s baseband version Kernel version Check the phone s kernel ve...

Page 417: ...ption RATED Check the phone s voltage rating Battery capacity Check the phone s battery capacity Access About Device Options 1 From home tap Apps Settings About device 2 Select or view available options Your phone information is displayed ...

Page 418: ...nt com mysprint Click Register and follow the prompts to get started If you are not the account owner if someone else receives the bill for your Sprint service you can get a sub account password at sprint com mysprint Voicemail Password You will create your voicemail password when you set up your voicemail See Voicemail Setup for more information on your voicemail password Data Services Password W...

Page 419: ... assistance from your Sprint phone Sprint 411 Sprint 411 gives you access to a variety of services and information including residential business and government listings movie listings or show times driving directions restaurant reservations and major local event information You can get up to three pieces of information per call and the operator can automatically connect your call at no additional...

Page 420: ...ces and Google Play are trademarks of Google Inc Other marks are property of their respective owners Screen images are simulated Appearance of device may vary The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when you upgrade the device This devic...

Page 421: ...nformation 276 Settings 298 Share pictures and videos 205 Turn on or off 272 Unpair 275 Bookmark 174 Brightness 333 Browser Bookmark 174 History 176 Launch connection 173 Settings 173 Windows 177 Calculator 216 Calendar 218 Add event 218 Settings 339 341 Sync 224 Sync Exchange ActiveSync calendar 225 View events 221 Call Settings 351 Call Forwarding 105 Call Logs Make call from 89 Call Waiting 102...

Page 422: ...Transfer between phone and computer 263 Finger Scanner Fingerprint Screen Lock 366 Flash 4 Flick 10 Folders 78 Galaxy Apps 230 Gallery 187 230 Global Roaming Mode 283 Gmail 137 Archive threads 142 Create account 40 Delete threads 144 Labels 141 Mute threads 143 New messages 139 Read and reply 139 Read messages 139 Report spam 146 Search 145 Send message 137 Share pictures 202 Switch accounts 149 G...

Page 423: ...261 Music App 244 Play music 245 My Files 248 NASCAR Mobile 261 NBA Game Time 261 NextRadio 261 NFC and Payment 307 Notification Icons 69 Notification Panel 67 Notification Settings 325 Notifications 69 332 Pages Manager 262 Phone Dialer 80 Phone Calls 80 Answer 83 Emergency numbers 82 Using Call Logs 89 Using contacts 87 Using phone keypad 80 Phone Layout illustration 4 Phone Number 34 Save to co...

Page 424: ...print Account Management 408 Passwords 408 Sprint Family Locator 214 Sprint Fun Games 215 Sprint Music Plus 216 Sprint Operator Services 409 Sprint TV Movies 215 Sprint Worldwide Wireless Service 282 Sprint Zone 214 Status Bar 67 Status Icons 68 Stopwatch 229 Storage Settings 400 Swipe 10 System Update 405 Tap 9 Tap and Pay 309 Tethering Settings 311 Text Editing 39 Text Entry 37 Text Messaging Co...

Page 425: ... Voice Recorder 255 Voice Search 240 Voice Typing 38 Configuring 39 Using 38 Voicemail Display name 99 Greeting 99 International 286 Password 408 Settings 354 Setup 92 Volume 325 326 Key 5 Wallpaper 75 Web Launch connection 173 Widgets 77 Wi Fi 265 Settings 296 Turn on and connect 265 Wi Fi Calling 100 294 World Clock 229 YouTube 258 Share videos 207 Zoom 11 ...

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Samsung galaxy note 5, User Manual

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