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Global Services
288
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
traveling in countries in which Sprint offers data service.
Data services are available on both CDMA and GSM/UMTS networks. Check
sprint.com/traveltips
and
sprint.com/sww
to determine the services available where you are traveling.
Note
: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your
CDMA data services domestically on the Sprint Network.
Get Started with Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
■
To activate, call Sprint Worldwide Customer Support at
1-888-226-7212
. Representatives are
available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services Internationally
To access your email and browse the Web when traveling, you may need to manually select the carrier
that provides Sprint service in your location. You can find a list of carriers for each country where GSM
data service is offered at
sprint.com/sww
. Then, follow the instructions below to select the appropriate
carrier network on your phone.
Access International Data Services on GSM/UMTS Networks
To select a GSM data service carrier for a specific country:
1.
From home, tap
Apps
>
Settings
>
Mobile networks
.
2. Tap
Data roaming
, and then tap the Data
ON/OFF
switch below GSM networks to enable data
roaming.
Access Email and Data Services on Internationally on CDMA Networks
If data service is available on an international CDMA network, then you only need to set the phone to
CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while traveling,
then you will need to set the phone to CDMA to access CDMA data services. (See
Enable Global
Roaming Mode
.) Visit
sprint.com/sww
for a list of services available in each country.
Contact Sprint for Assistance with
International Service
If you experience any issues with voice or data services while outside of the United States, Sprint offers
customer support 24 hours a day. In the event that you do experience an issue, try the following actions:
Summary of Contents for galaxy note 5
Page 1: ...User Guide UG template version 15b Sprint Samsung Note5 UM Eng 081915 FINAL ...
Page 52: ...Basic Operations 41 2 Tap Add account 3 Tap Google Or create a new account ...
Page 58: ...Basic Operations 47 2 Tap Add account 3 Tap Google ...
Page 67: ...Basic Operations 56 1 From home tap Apps Play Store 2 Tap Menu My apps ...
Page 159: ...Messaging and Internet 148 1 From home tap Apps Settings Accounts Add account 2 Tap Google ...
Page 295: ...Global Services 284 2 Tap Data Roaming 3 Tap Roaming network ...