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Samsung Galaxy Note 20 5G, User Manual, Page: 2 / 198

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Summary of Contents for Galaxy Note 20 5G

Page 1: ...www samsung com ca USER MANUAL English CA 08 2020 Rev 1 0 SM N981W SM N986W ...

Page 2: ...ification panel 39 Screen capture and screen record 40 Entering text Apps and features 43 Installing or uninstalling apps 44 S Pen 59 Phone 62 Contacts 64 Messages 66 Internet 67 Camera 83 Gallery 87 AR Zone 91 Bixby 93 BixbyVision 94 Bixby Routines 96 Multi window 98 Samsung Daily 99 Samsung Pay 101 Samsung Health 102 Samsung Notes 105 Samsung Members 105 Samsung Galaxy 106 PENUP 106 GalaxyWearab...

Page 3: ...ety 117 Samsung DeX 123 Link toWindows 124 Samsung Global Goals 124 Google apps Settings 125 Introduction 125 Connections 126 Wi Fi 128 Bluetooth 129 NFC and payment 131 Data saver 131 Mobile data only apps 132 Mobile Hotspot 132 More connection settings 134 Sounds and vibration 134 Sound quality and effects 135 Separate app sound 135 Notifications 136 Display 137 Motion smoothness Galaxy Note20 U...

Page 4: ...ality photos or videos You can also take professional level videos in pro video mode Refer to Camera for more information xCloud Enjoy high quality gaming on your mobile device with the xCloud service Samsung DeX Experience multitasking on a large screen with the Samsung DeX wireless connection Refer to Samsung DeX for more information Link toWindows Connect your smartphone to a computer and get a...

Page 5: ...customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data serv...

Page 6: ...ng the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adapt...

Page 7: ...he device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and...

Page 8: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 9: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 10: ...e the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan d...

Page 11: ...ional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available...

Page 12: ...nition sensor Side key Volume key Touchscreen Front camera Edge screen Proximity Light sensor S Pen Earphone jack Multipurpose jack USBType C SIM card Memory card tray NFC antenna MST antenna Wireless charging coil Rear camera GPS antenna Microphone Microphone Flash Main antenna Speaker Microphone ...

Page 13: ...sensor Side key Volume key Touchscreen Front camera Proximity Light sensor S Pen Earphone jack Multipurpose jack USBType C SIM card tray NFC antenna MST antenna Wireless charging coil Rear camera Microphone Flash Main antenna Speaker Microphone GPS antenna Microphone ...

Page 14: ...terials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain feat...

Page 15: ... key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the...

Page 16: ...is not covered by the warranty Only use the USBType C cable supplied with the device The device may be damaged if you use a Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessib...

Page 17: ...maged If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly Quick charging Launch the Settings app tap Device care Battery Charging and then activate the feature you want Fast charging To use the fast charging feature use a battery charger that s...

Page 18: ...while sharing power Doing so may affect nearby devices The location of the wireless charging coil may vary by device model Adjust the devices to connect with each other properly Some features are not available while sharing power Only devices that support the wireless charging feature can be charged using this feature Some devices may not be charged To see devices that support theWireless PowerSha...

Page 19: ...ctivate auto syncing of apps that need to be synced Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps th...

Page 20: ...is occurs during wireless charging disconnect the device from the charger to let it cool down then charge the device again later If you charge the device while the multipurpose jack is wet the device may be damaged Thoroughly dry the multipurpose jack before charging the device If the device is not charging properly take the device and the charger to a Samsung Service Centre Nano SIM card Insert t...

Page 21: ...lot Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged If the card is not fixed firmly into the tray the SIM card may fall out of the tray If you insert the tray into your devic...

Page 22: ...the memory card into the tray to secure it 4 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged When y...

Page 23: ... Launch the Settings app and tap Device care Storage Advanced SD card Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resu...

Page 24: ... off when you press and hold the Side key Launch the Settings app tap Advanced features Side key and then tap Power off menu under Press and hold Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Emergency mode You can switch the device to emergency mode to reduce battery consumption Som...

Page 25: ...you to use a variety of Samsung services provided by mobile devices TVs and the Samsung website To check the list of services that can be used with your Samsung account visit account samsung com 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap 2 If you already have a Samsung account sign in to your Samsung acco...

Page 26: ...e right to transfer Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data 1 Connect your device and the previous device using your device s USB cable A USB connector may be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous dev...

Page 27: ...ackup Smart Switch Restore 4 Follow the on screen instructions to transfer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www sam...

Page 28: ...or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is not recommended to use fixed graphics on part or all of the touchscreen for extended periods Doing so ...

Page 29: ... Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Full screen gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap M...

Page 30: ...wards or downwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap th...

Page 31: ...rface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Configure settings for the Home screen such as the screen l...

Page 32: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Page 33: ...e folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 34: ...n by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen l...

Page 35: ...ed call New text or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may a...

Page 36: ...wing functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Power options Access the notification settings Quick setting buttons Control connected nearby devices and SmartThings devices and scenes Control media on your device and connected nearby devices Using quick setting buttons Tap quick setting buttons to activate ...

Page 37: ... device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Devices Nearby...

Page 38: ...eive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edge ...

Page 39: ...creenshot by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scr...

Page 40: ...y of yourself tap 3 When you are finished recording the video tap You can view the video in Gallery To change the screen recorder settings launch the Settings app and tap Advanced features Screenshots and screen recorder Screen recorder settings Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter...

Page 41: ...h to activate it On a 3 x 4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Enter emoticons Enter stickers You can also enter your emoji stickers that look like you Refer to Using your emoji stickers in chats for more information Attach animated GIFs Enter text by voice Change th...

Page 42: ...o select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 43: ...ange the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall download...

Page 44: ...e basic features of the apps may not function properly S Pen Using the S Pen S Pen button Do not bend or apply excessive pressure with the S Pen while using it The S Pen may be damaged or the nib may be deformed Do not hard press on the screen with the S Pen The pen nib may be deformed If there is a magnet near the device some S Pen actions such as charging or tapping the touchscreen may not work ...

Page 45: ...h as the camera app by pressing and holding the S Pen button Also while using the camera app you can take a photo by pressing the button once While playing music you can turn the volume up if you lift the S Pen up while pressing and holding the S Pen button and turn the volume down if you lower it The S Pen must be charged before you can use the Air actions feature Refer to Charging the S Pen for ...

Page 46: ...o To take a series of photos press and hold the S Pen button To change the shooting mode move the S Pen to the left or right while pressing and holding the S Pen button To switch between cameras press the S Pen button twice Changing apps or features to use Change the app feature or actions you want to use with the S Pen feature Launch the Settings app tap Advanced features S Pen Air actions S Pen ...

Page 47: ...xperience a brief delay before it finishes connecting You can only connect Samsung approved S Pens that support Bluetooth Low Energy BLE Do not detach the S Pen from the device when it is being connected Doing so will interrupt the process If it fails to connect or you want to use the previous S Pen reconnect it with the method shown above Resetting your S Pen If the S Pen has connection problems ...

Page 48: ... also launch this feature by double tapping the screen while pressing and holding the S Pen button Refer to Samsung Notes for more information View all notes View all notes in the Samsung Notes app Smart select Use the S Pen to select an area and perform actions such as sharing or saving Refer to Smart select for more information Screen write Capture screenshots to write or draw on them or crop an...

Page 49: ...fer to Glance for more information Colouring Add colours to images provided by PENUP using the S Pen Write on calendar Launch the Calendar app and write or draw on the screen Refer to Write on calendar for more information Add shortcuts Add shortcuts to frequently used apps to the Air command panel Air command icon When the Air command panel is closed the Air command icon will remain on the screen...

Page 50: ...the content you want to select 3 Select an option to use with the selected area Extract text Extract text from the selected area Pin to screen Pin the selected area to the screen Automatically changes the appearance of the selected area Write or draw on the selected area Share the selected area with others Save the selected area in Gallery Capturing an area from a video While playing a video selec...

Page 51: ...a from a video its sound will not be recorded 5 Tap Stop to stop capturing 6 Select an option to use with the selected area Write or draw on the selected area Tap to view the result before saving the file Share the selected area with others Save the selected area in Gallery Screen write Capture screenshots to write or draw on them or crop an area from the captured image 1 When there is content you...

Page 52: ...2 2 Write a memo on the screenshot Eraser Undo Redo Pen settings Share Save 3 Share or save the screenshot You can view the captured screenshots in Gallery It is not possible to capture a screenshot while using some apps ...

Page 53: ... 1 When you want to send an animated message open the Air command panel and tap Live messages 2 Customize the background image and tap Done or Start drawing 3 Write or draw on the live message screen Preview Start over Undo Message input limit Change the file format Pen settings 4 Tap Done The live message will be saved in Gallery as an animated GIF file or a video 5 Tap Share and select a method ...

Page 54: ...n You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear depending on the language you select Text selecting granularity word or sentence Select languages Translation result This feature does...

Page 55: ...t When the available options appear on the screen select an option you want Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view For example launch a map app open the Air command panel and then tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the...

Page 56: ...When you are finished tap Save To edit it tap Undo Select and edit Redo Eraser Pen settings Air view Hover the S Pen over an item on the screen to preview content or view information in a pop up window In some apps Action buttons will be displayed on the preview window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view swit...

Page 57: ...without turning on it When the screen is off detach the S Pen or hover the S Pen over the screen and press the S Pen button When you tap Save or reinsert the S Pen into the slot after writing a memo the memo will be saved to Samsung Notes Pin the memo on the Always On Display Save the memo in Samsung Notes Extend the page Change the line thickness Eraser Change the pen colour If this feature is no...

Page 58: ...lay To view the memo again double tap Minimize the memo Pinned memo If you do not perform any actions for a certain period after opening a memo the memo will be automatically minimized Unlocking the screen using the S Pen If the screen is locked while the S Pen is connected you can unlock the screen by pressing the S Pen button 1 Launch the Settings app and tap Advanced features S Pen S Pen unlock...

Page 59: ... Keypad 2 Enter a phone number 3 Tap to make a voice call Preview the phone number More options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated launch the Settings app tap Advanced features Motion...

Page 60: ...name in the search field Or select one from the recommended hot places The business s information such as its phone number or address will appear This feature may not be available depending on the region or service provider Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Rece...

Page 61: ...from people that do not show their caller ID Tap the Block unknown hidden numbers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone ...

Page 62: ... 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and ...

Page 63: ...and tap Delete 2 Select contacts and tap Delete To delete contacts one by one tap a contact from the contacts list and tap Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by gro...

Page 64: ...w messages by conversation You may incur additional charges for sending or receiving messages when you are roaming Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter ...

Page 65: ... pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations New category Add category If the category option does not appear tap Settings and tap the Conversations categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app tap S...

Page 66: ... options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 In the toolbar at the bottom of the screen tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for secr...

Page 67: ...You can also launch the app by pressing the Side key twice quickly or dragging outside the circle on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the region or service pro...

Page 68: ... resolution or a high zoom ratio the focus may not be clear if the subject is close Take photos or videos from a good distance If photos you take appear blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Minor distortion may occur in wide angle photos or videos and ...

Page 69: ...en and hold it If you add another camera button you can move it anywhere on the screen and take photos more conveniently On the preview screen tap Shooting methods and tap the Floating Shutter button switch to activate it Options for current shooting mode On the preview screen use the following options Activate or deactivate the flash Select the length of the delay before the camera automatically ...

Page 70: ...n FOOD mode adjust the colour tone Activate or deactivate the motion detection feature when recording super slow mo videos The available options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily On the shooting modes list tap PHOTO and tap to take a photo Taking high resolution ph...

Page 71: ... the composition and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ideal composition is achieved the guide will change to yellow 4 Tap to take a photo Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the preview screen swipe upwards or downwards or tap to switch to t...

Page 72: ...en after you take a photo Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To switch between the front and rear cameras while recording swipe upwards or downwards on the preview screen or tap To capture an image from the video while recording tap To change the focu...

Page 73: ...ature Tap VIDEO on the shooting modes list tap on the shooting options to activate it and then record a video Single take mode Take various photos and videos in just one shot Your device automatically selects the best shot and creates photos with filters or videos with certain sections repeated 1 On the shooting modes list tap SINGLETAKE 2 Tap and move the camera to capture the scene you want 3 Wh...

Page 74: ...or videos taken at night A fast shutter speed allows less light in This is ideal for capturing photos or videos of fast moving subjects Change the exposure value This determines how much light the camera s sensor receives If the image is too dark increase the exposure If the image is too light reduce the exposure Change the focus mode Drag the adjustment bar towards or to manually adjust the focus...

Page 75: ...to the location where you want the exposure area to lock Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device...

Page 76: ...side the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo Night mode Take a photo in low light conditions without using the flash When you use a tripod you can get brighter and steadier results 1 On the shooting modes list tap MORE NIGHT 2 Tap and hold your device steady until sh...

Page 77: ...djust the intensity of the background effect drag the adjustment bar 3 When Ready appears on the preview screen tap to take a photo or tap to record a video Background effect intensity adjustment bar Background effects The available options may vary depending on the shooting mode Use this feature in a place that has sufficient light The background blur may not be applied properly in the following ...

Page 78: ...eo indoors with insufficient or poor lighting the screen may appear dark or be grainy The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area tap to activate it The motion detection feature will be activated and t...

Page 79: ...o edit the slow motion section tap Editor and drag the section editing bar to the left or right Slow motion section Start bracket End bracket Section editing bar Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will autom...

Page 80: ...cy Image Format HEIF Save RAW copies Set the device to save photos as uncompressed RAW files DNG file format in pro mode RAW files contain unprocessed data from the image sensor for processing using image processing software They take up more storage space When using the Save RAW copies feature each photo is saved in two formats DNG and JPG Ultra wide shape correction Set the device to correct dis...

Page 81: ...anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video Useful features Auto HDR Take photos with rich colours and reproduce details even in bright and dark areas Selfie tone Set a tone to apply when you take selfies Tracking auto focus Set the device to track and automatically focus on a selected subject When you select a subject on the preview screen th...

Page 82: ...ad them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a photo or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the memory location for storage This feature will appear when you insert a memory card Touch vibrations Set ...

Page 83: ...lar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group Creating movies Create a movie by selecting images or videos Launch the Gallery app tap tick the files you want to use and then tap Create movie When you select Highlight reel the device will automatical...

Page 84: ... on the screen More options Delete the image Share the image with others Modify the image BixbyVision Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 85: ...layback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing brighter and clearer videos Enhance the image quality of your videos to enjoy brighter and more vivid colours Launch the Settings app tap Advanced features and then tap the Video enha...

Page 86: ...n your Gallery app is synced with the cloud photos and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to...

Page 87: ... may vary depending on the region service provider or model AR Emoji Camera Creating AR Emoji Make an emoji that looks like you Emoji stickers with various expressions will be automatically generated 1 Launch the AR Zone app and tap AR Emoji Camera 2 Align your face on the screen tap to take a photo and then follow the on screen instructions to create an emoji Your emoji and its emoji stickers are...

Page 88: ...The emoji s face appears over your face so it looks like you are wearing a mask MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a photo or tap and hold the icon to record a video You can view and share the photos and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions an...

Page 89: ...wing actions are an example of using your emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio You can also create clothes with custom patterns and colours for your emoji L...

Page 90: ...he camera recognizes the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap to record a vi...

Page 91: ... page will appear After you select the language to use with Bixby sign in to your Samsung account and complete the setup by following the on screen instructions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key when you are finished speaking Alternatively say Hi Bixby and say what you want For examp...

Page 92: ...Bixby by saying Hi Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Launch the Bixby app and tap Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognized due to noisy environments o...

Page 93: ...ch BixbyVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognize text from d...

Page 94: ... 1 Launch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start button tapped This option will appear only when there are no running conditions set When a pop up window app...

Page 95: ...ing the button whenever you want Launch the Settings app and tap Advanced features Bixby Routines My routines and tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the...

Page 96: ... may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The selected app will launch in the split screen view 3 On the other window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button o...

Page 97: ...launch them together in the split screen view with a single tap 1 In the split screen view tap between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge panel as an app pair Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom e...

Page 98: ... videos and games On the Home screen swipe to the right The Samsung Daily screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup Contents More options Access additional card options If you want to deactivate Samsung Daily tap and hold an empty area or pinch your fingers together on the Home screen T...

Page 99: ...ion or service provider Magnetic secure transmission MST may not be supported depending on the region Setting up Samsung Pay When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to the terms and conditions 3 Register yo...

Page 100: ... the back of your device to the card reader When the card reader recognizes the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or right...

Page 101: ...e Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the trackers list View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users ...

Page 102: ...s Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Composing notes with handwriting On the note composer screen tap to write or draw with the S Pen You can enter your handwriting more easily if you magnify the screen by spreading two...

Page 103: ...ly erase the intended part Editing handwritten notes Edit handwritten notes using various editing options such as cutting moving or resizing 1 When there is handwriting on the note tap To change the shape of the selection tap once more 2 Tap or draw a line around the input to select To move the input to another location select the input and then drag it to a new location To change the size of the ...

Page 104: ... appears tap where you want to change the style Converting handwriting to text After writing on the screen tap Options will appear in the preview window If you drag or you can select the handwriting you want To replace the handwriting with the text tap Convert Using the easy writing pad Use the easy writing pad to enter your handwriting more easily On the note composer screen tap The input field w...

Page 105: ...t a PDF file You can add memos to the PDF file Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app 2 Select a note and tap Pin to home screen The note will be added to the Home screen Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions ...

Page 106: ...bout how to connect and use the wearable device with your device Calendar Manage your schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backu...

Page 107: ...minder app icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap Write a reminder or enter the details and then tap Save Completing reminders On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be ad...

Page 108: ... from the sides Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice Before using this feature tap the current language to set the voice memo sy...

Page 109: ... Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area lengt...

Page 110: ... on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you wa...

Page 111: ...unning in the background to better manage memory Block during game Lock some features during games Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture screenshots You can set to open the Gam...

Page 112: ...sung Kids and view the usage history On the Samsung Kids screen tap Parental control and enter your unlock code Closing Samsung Kids To close Samsung Kids tap the Back button or tap Close Samsung Kids and then enter your unlock code SmartThings Control and manage smart appliances and Internet ofThings IoT products with your smartphone To view more information launch the SmartThings app and tap How...

Page 113: ...select a device to receive the image 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Pointing to share Galaxy Note20 Ultra 5G Note20 Ultra Share content by pointing the device among the nearby devices This feature is available only on Galaxy devices that suppo...

Page 114: ...ring Share large files Upload files to the Samsung storage server and share them with others via a Web link 1 Launch the Gallery app and select an image 2 Tap Link Sharing The link for the image will be created 3 Select a sharing option Shared album Create a shared album to share photos or videos with others and download your files whenever you want 1 Launch the Gallery app and select an image 2 T...

Page 115: ...ne open the notification panel swipe downwards and then check if Music Share is activated You can use additional features such as setting who to share your device with by tapping and holding Music Share 3 On your friend s smartphone select your speaker from the list of the Bluetooth devices 4 On your smartphone accept the connection request Your speaker will be shared When you play music via your ...

Page 116: ...On your friend s smartphone accept the connection request 6 On your smartphone tick your Buds and your friend s Buds on the audio output list When you play music via your smartphone you can listen to it together via both Buds SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or monitor 1 Open the notification panel swipe down...

Page 117: ...ously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adapter USBType C to HDMI All accessories are sold separately Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not ...

Page 118: ...ble HDMI adaptor USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the computer must have a USBType C port 1 On a computer visit www samsung com samsung dex and download the Samsung DeX app 2 Connect your smartphone to a computer using a USB cable ...

Page 119: ...r smartphone open the notification panel swipe downwards and then tap DeX 2 Select aTV from the detected devices list and tap Start now 3 Accept the connection request on theTV 4 Follow the on screen instructions to complete the connection When they are connected the Samsung DeX screen will appear on theTV It is recommended to use a Samsung SmartTV manufactured after 2019 Make sure that screen mir...

Page 120: ... can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad and operate it with your fingers On your smartphone drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad If you open the notification panel you can view the gestures you can use with the touchpad If you...

Page 121: ...ment Language and input Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Taskbar Favourite apps Status bar Notifications Quick access toolbar Apps button The Samsung DeX...

Page 122: ...o lock the external display and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the external display and your smartphone s screen by pressing the Side key Transferring data with a computer Copying files On the Samsung DeX screen click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen On the co...

Page 123: ...is feature When you create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the c...

Page 124: ... receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you YT Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programs from Play Store Drive Store yo...

Page 125: ...abled devices Refer to Bluetooth for more information NFC and payment Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and payment for more information Flight mode Set the device to disable all wire...

Page 126: ...y incur additional charges when using this feature More connection settings Customize settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Se...

Page 127: ... have contacts each other and the screen of the other device must be turned on 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list 3 Tap Request password 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices d...

Page 128: ... data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial ...

Page 129: ...tooth and select a device to receive the image If the device you want to pair with is not in the list turn on its visibility option 3 Accept the Bluetooth connection request on the other device NFC and payment Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or ...

Page 130: ...he Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC featur...

Page 131: ...he icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allow app while Data saver on and select apps Mobile data only apps Select apps to always use mobile data even when your device is connected to aWi Fi network For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can...

Page 132: ...ot and then deselect Hide my device If you activate the Auto Hotspot feature you can share your device s mobile data connection with other devices signed in to your Samsung account More connection settings Customize settings to control other connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connec...

Page 133: ...Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printer plug in and install it 3 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 4 Select a printer to add To add printers manually tap Add printer Printing content While viewing content such as images or docu...

Page 134: ...vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Sound quality and effects for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio device Refer to Separate app sound for more information Sound quality and effects Set the device s sound quality an...

Page 135: ...the Settings screen tap Notifications Suggest actions and replies Set the device to suggest actions and replies for notifications Swipe left or right for snooze Set the device to show the notification snooze icon when you swipe a notification to the left or right on the notification panel App icon badges Set the device to display a number or dot badge on apps that have notifications Status bar Set...

Page 136: ...ing the amount of blue light emitted by the screen You can set a schedule for applying the blue light filter Screen mode Change the screen mode to adjust the display s colour and contrast Refer to Changing the screen mode or adjusting the display colour for more information Font size and style Change the font size and style Screen zoom Make the items on the screen larger or smaller Screen resoluti...

Page 137: ... screen is off Screensaver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Motion smoothness Galaxy Note20 Ultra 5G Note20 Ultra The refresh rate is the number of times the screen is refreshed every second Use a high refresh rate to prevent the screen from flickering when switching between screens The screen will scroll m...

Page 138: ...nge the screen mode while applying the blue light filter Optimizing the full screen colour balance Optimize the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towa...

Page 139: ...ected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the device to display information while the screen is turned off Refer to Always On Display for more information Wallpaper services Set the device to use wallpaper services such as Dynamic Lock screen Clock style Change the type and colour of the clock ...

Page 140: ...and follow the on screen instructions to complete the setup This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock the screen using the pattern PIN or password you set Always On Display You can view information such as the clock or calendar or control music playback on the screen when it i...

Page 141: ...tap the Always On Display switch to deactivate it Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock the screen by recognizing your face Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for ...

Page 142: ...emory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Some features may not be available depending on the region service provider or model Face recognition You can set the device to unlock the screen...

Page 143: ...ster your face indoors and out of direct sunlight 1 On the Settings screen tap Biometrics and security Face recognition 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Select whether you are wearing glasses or not and tap Continue 5 Position your face inside the frame on the screen The camera will scan your face If unlocking the screen with your face is not working ...

Page 144: ...rprints are very similar the sensor may recognize them as identical Your device comes with a screen protector attached If you replace it make sure the new protector allows for use of the ultrasonic fingerprint sensor However a screen protector may not be attached depending on the region or service provider If you use your fingerprint as a screen lock method your fingerprint cannot be used to unloc...

Page 145: ...recognition sensor area is not scratched or damaged by objects such as coins keys pens and necklaces Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognize your fingerprints Press the screen so that your fingertip spreads over the wide surface of the fingerprin...

Page 146: ...locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Changing the fingerprint recognition icon setting Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Show ic...

Page 147: ... verify your identity instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verify with Samsung Pass switch to activate it Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill 1 On the...

Page 148: ... or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Entering your personal information automatically You can use Samsung Pass to easily enter your personal information such as your address or payment card information on apps that support autofill 1 On the Samsung Pass main screen tap Autofill forms and select an op...

Page 149: ...other secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon colour of Secure Folder tap Customize When you launch the Secure Folder app you must unlock the...

Page 150: ...default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps i...

Page 151: ...cluding the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up content before uninstalling Secure Folder tick Move media files out of Secure Folder and tap Uninstall To access data backed up from Secure Folder launch the My Files app and tap Internal storage Secure Folder Notes saved in Samsung Notes will not be backed up Privacy Change the sett...

Page 152: ...le account or transfer data to or from other devices via Smart Switch On the Settings screen tap Accounts and backup Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and settings safe on your device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account ...

Page 153: ...eDrive Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup Samsung Cloud Back up this phone 2 Tick items you want to back up and tap Back up 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup Samsung Cloud Back up this phone To view the backup data for other...

Page 154: ...ces Use your device s calling and messaging features on other devices signed in to your Samsung account Link toWindows Instantly access data saved in your device on your computer Refer to Link toWindows for more information Smart pop up view Select apps to view their notifications via pop up windows When using this feature you can quickly view the contents via pop up windows by tapping the icon on...

Page 155: ...creen when you pick it up Double tap to wake Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Smart stay Set the device to prevent the display from turning off while you are looking at it Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is ...

Page 156: ...related to the second app will be deleted If you uninstall the first app the second app will also be deleted DigitalWellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life You can also set up parental controls for your children and manage their digital use On the Settings screen tap DigitalWellbeing and parental ...

Page 157: ...in the background Managing abnormal battery usage Scanning for crashed apps and malware Using the auto optimization feature You can set the device to perform auto optimization when your device is not in use Tap Advanced Auto optimization and tap the switch to activate it If you want to set the time to perform auto optimization tap Time Battery Check the remaining battery power and time to use the ...

Page 158: ...elete files or uninstall apps that you do not use any more select a category Then tick items to select and tap Delete or Uninstall The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the space The available capacity may change when you update the device You can view the available capacity of the inter...

Page 159: ...ing device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Contact us Ask questions or view frequently asked questions Reset Reset your device s settings or perform a factory data reset You can reset all your settings or only network settings or accessi...

Page 160: ...een tap Accessibility Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update Download and install Check for and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the la...

Page 161: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 162: ... feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Screen reader tap the Voice Assistant switch tap Allow and then tap the selected area twice to ...

Page 163: ...o the right then left in one motion Scroll down the screen Swipe upwards then downwards in one motion Move to the first item on the screen Swipe downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tap twice Start pause or resume the current action Tap three times Check the current time remaining battery power and more To change items that are read aloud lau...

Page 164: ...t apps Using the contextual menu While you are usingVoice Assistant swipe to the left or right with three fingers The contextual menu will appear and the device will read the options aloud Swipe to the left or right with three fingers to scroll through the options When you hear the option you want swipe upwards or downwards to use the option or adjust the settings for the option For example when y...

Page 165: ...eedback Set the device to emit a sound when you control the screen such as selecting an item You can also adjust the volume of the sound played when you touch the screen to control it Focus on speech audio Set the device to turn the media volume down when the device reads an item aloud Focus indicator Set the device to thicken the border of the focus indicator that appears when you tap items You c...

Page 166: ...e keyboard To display the keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature launch the Settings app tap Accessibility Screen reader and then tap the Quick typing switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want ...

Page 167: ...vate it Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Vis...

Page 168: ...ing the text Launch the Settings app tap Accessibility Visibility enhancements Colour lens and then tap the switch to activate it Select a colour you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhancement...

Page 169: ...een by tapping the screen three times and holding Or tap and then tap and hold the screen While holding the screen drag your finger to explore the screen Release your finger to return to the normal view Keyboards and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging mouse or touchpad pointers Enlarge the point...

Page 170: ... tap Accessibility Hearing enhancements Amplify ambient sound and then tap the switch to activate it 2 Connect an earphone to the device and wear it 3 Tap Adapt sound Optimize the sound setting to find the best sound quality and use it for calls or media playback Launch the Settings app tap Accessibility Hearing enhancements Adapt sound and then optimize the sound setting Adjusting the sound balan...

Page 171: ...aunch the Settings app tap Accessibility Hearing enhancements LiveTranscribe and then tap the switch to activate it Then tap to transcribe speech Live Caption Set the device to detect speech and automatically generate captions when you play media content such as videos or podcasts Launch the Settings app tap Accessibility Hearing enhancements Live Caption and then tap the Live Caption switch to ac...

Page 172: ...ange doorbell sound Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch by tapping the screen or by using head movements and face gestures 1 Launch the Settings app and tap Accessibility Interaction and dexterity Universal switch 2 Read the on screen instructions and tap Done 3 Tap the switch to activate it 4 If the universal switches are not...

Page 173: ...hortcut icon appears as a floating icon for easy access to the assistive menus from any screen When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus Using the cursor On the assistive menu tap Cursor You can control the screen using small fi...

Page 174: ...nd hold the Side key and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap Done The device displays the restricted area The restricted area will not react when you touch it and the device s keys will be disabled However you can enable functions for the Side key Volume key and keyboard in interaction contr...

Page 175: ...ty Interaction and dexterity and then tap the Click after pointer stops switch to activate it Sticky keys Set an external keyboard s modifier key such as the Shift Ctrl or Alt keys to stay pressed This helps you use keyboard shortcuts without pressing two keys at the same time Launch the Settings app tap Accessibility Interaction and dexterity and then tap the Sticky keys switch to activate it Slo...

Page 176: ...stant Universal switch Magnifier window Colour inversion Colour adjustment Colour lens High contrast fonts Mute all sounds Interaction control Launching the shortcut services quickly Set to start a shortcut service quickly Launch the Settings app tap Accessibility Advanced settings Volume up and down keys and then tap the switch to activate it Then tap Selected service and select a shortcut servic...

Page 177: ...checked notifications Remind every Set an interval between alerts Select apps Set apps to alert you to notifications Time to take action Set the amount of time to display pop up windows that ask you to take action such as notifications or volume controller Launch the Settings app tap Accessibility Advanced settings Time to take action and then select an option Adding voice recordings to voice labe...

Page 178: ...gs app tap Accessibility Advanced settings BixbyVision for accessibility and then tap the switch to activate it 2 Tap Open BixbyVision 3 Select a feature you want to use Analyze the scene you captured and describe it by voice Recognize objects and describe them by voice Recognize text and read them aloud Detect the colour of the object and say it aloud Available features may vary depending on the ...

Page 179: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 180: ...lutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 181: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 182: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some space by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fil...

Page 183: ...red information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness on top switch to activate it A connectio...

Page 184: ... manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorized service centre For your safety you must not attempt to remove the battery...

Page 185: ... not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device with wet hands while the device is charging Doing so may cause electric shock Do not directly connect together the charger s positive and negative terminals Doing so may cause fire or serious injury...

Page 186: ... Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and prevent them from coming into contact with metal objects Doing so may cause the battery to malfunction Never use a damaged charger or battery Do not store your device near or in heaters microwaves hot coo...

Page 187: ...ncy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that can be interfered with by radio frequency Avoid using your device within a 15 cm range of a pacemaker if possible as your device can inter...

Page 188: ... liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all safety warnings ...

Page 189: ...h a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Using or storing t...

Page 190: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 191: ...s Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of the skin When this happens stop using the device and consult your physician Do not use th...

Page 192: ...e Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre Do not disassemble or puncture the battery as this can cause explosion or fire Turn off the device before removing the battery If you remove the battery with the device turned on it may cause ...

Page 193: ...and prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back up all data and then reset your device to prevent misuse of your personal information Carefully read the permissions screen when downloading applications Be particularly cautious with applications tha...

Page 194: ...e suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on your device before you launch newly downloaded applications and files Install antivirus programs on your computer and run them regularly ...

Page 195: ...e that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and rece...

Page 196: ...uld not be disposed of with other household waste To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office f...

Page 197: ...RTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BYYOU OR ANYTHIRD PARTY EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Third party services may be terminated or interrupted at any time and Samsung makes no rep...

Page 198: ... Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners ISED Notice This Class B digital apparatus complies with Canadian ICES 003 This device compl...

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