Samsung Galaxy J7 Plus User Manual Download

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Settings

149

User manual

View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap

User manual

About phone

Access your device’s information.
On the Settings screen, tap

About phone

•

My phone number

: View your phone number.

•

Status

: View various device information, such as the SIM card status, Wi-Fi MAC address,

and serial number.

•

Legal information

: View legal information related to the device, such as safety

information and the open source licence.

•

Device name

: View and edit the name that will be displayed when connecting your

device with other devices via Bluetooth, Wi-Fi Direct, and other methods.

•

Model number

: View the device’s model number.

•

Software information

: View the device’s software information, such as its operating

system version and firmware version.

•

Battery information

: View the device’s battery status and information.

Summary of Contents for Galaxy J7 Plus

Page 1: ...www samsung com User Manual English SEA 08 2017 Rev 1 0 SM C710F DS ...

Page 2: ...t 27 Transferring data from your previous device 31 Understanding the screen 41 Notification panel 43 Entering text Apps and features 46 Installing or uninstalling apps 48 Bixby Home 58 Phone 63 Contacts 66 Messages 69 Internet 71 Email 72 Camera 86 Gallery 90 Always on display 92 Multi window 95 Samsung Notes 96 Calendar 97 Samsung Health 101 Voice Recorder 102 My Files 103 Clock 104 Calculator 1...

Page 3: ...123 Sounds and vibration 124 Notifications 124 Display 125 Blue light filter 126 Changing the screen mode or adjusting the display colour 127 Wallpapers and themes 128 Advanced features 130 Device maintenance 133 Apps 133 Lock screen and security 134 Face recognition 136 Fingerprint recognition 140 Secure Folder 144 Cloud and accounts 145 Backup and restore 145 Google 146 Accessibility 147 General...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...ons Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Battery information Depending on the region you can view the regulatory information on the device To view the information launch the Settings app and tap About phone Regulatory information Instructional icons Warning situations that could cau...

Page 6: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...vider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Availability of all accessories is subject to change depending entirely on manufacturin...

Page 11: ...cs 11 Device layout Microphone Microphone Earphone jack Back key Multipurpose jack Proximity Light sensor Flash Speaker Power key Touchscreen Recents key Home key Fingerprint recognition sensor Front camera ...

Page 12: ...evice s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfuncti...

Page 13: ...ttery Charge the battery before using it for the first time or when it has been unused for extended periods Use only Samsung approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplu...

Page 14: ...ery consumption Your device provides various options that help you conserve battery power Optimise the device using the device maintenance feature When you are not using the device turn off the screen by pressing the Power key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate theWi Fi feature when not in use Deactivate auto syncing of app...

Page 15: ...such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal ...

Page 16: ...gle device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more information about servic...

Page 17: ...the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged...

Page 18: ...pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot Using dual SIM or USIM cards If you insert two SIM or USIM cards you can have two phone numbers or service providers for a single device Activating SIM or USIM cards Launch the Settings app and tap Connections SIM card manager Select...

Page 19: ...ot be compatible with your device depending on the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports ...

Page 20: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 21: ...ing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove external storage such as...

Page 22: ...device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireles...

Page 23: ...ode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Disable Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after perform...

Page 24: ...guage Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup ...

Page 25: ...g your device To set the screen lock method later tap No thank you 6 Sign in to your Samsung account You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 7 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 26: ...ed with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 Tap Samsung account C...

Page 27: ...tap REMOVE ACCOUNT Transferring data from your previous device You can transfer content such as images contacts and messages from your previous device via Smart Switch or from a backup of your data via Samsung Cloud This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content t...

Page 28: ...evices download and install Smart Switch from Galaxy Apps or Play Store 2 Place the devices near each other 3 Launch Smart Switch on both devices 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to transfer data from your previous device ...

Page 29: ...h 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from t...

Page 30: ...r data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud Back up settings and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud Back up settings Restoring data 1 On your new device launch the...

Page 31: ... not tap it with anything sharp or apply excessive pressure to it with your fingertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when...

Page 32: ...Basics 32 Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen ...

Page 33: ...Basics 33 Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 34: ...ll of the device s features It displays widgets all apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Favourite apps Bixby Home indicator View your customised content ...

Page 35: ...me screen Apps screen Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the s...

Page 36: ...der containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted T...

Page 37: ...gets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home screen and more Displaying all apps on the Home screen Without using a separat...

Page 38: ...aming outside of normal service area Preferred SIM or USIM card for calls GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated ...

Page 39: ...p Lock screen and security Screen lock type and then select a method When you set a pattern PIN password face or fingerprint the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern ...

Page 40: ...d scrollable area Capturing a screenshot Use the following methods to capture a screenshot Captured screenshots will be saved in Gallery Key capture Press and hold theVolume Down key and the Power key simultaneously Swipe capture Swipe your hand to the left or right across the screen It is not possible to capture a screenshot while using some apps and features If capturing a screenshot by swiping ...

Page 41: ...r icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Tap a notification and perform va...

Page 42: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 43: ...bols Change the keyboard settings Enter a space Enter uppercase For all caps tap it twice Changing the input language Tap the input language key to switch between the input languages Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use Changing the keyboard layout Tap Languages and types select a language and then select a keyboard layout to use On 3x4 keyboard a key...

Page 44: ...e keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 45: ...red text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list or tap Sear...

Page 46: ...apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download f...

Page 47: ... may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permiss...

Page 48: ... by analysing your usage patterns and your routine Reminder You can schedule notifications or things to do To use the Bixby feature your device must be connected to aWi Fi or mobile network To use the Bixby feature you must sign in to your Samsung account Swipe to the right on the Home screen to open Bixby Home To close Bixby Home swipe to the left on the Bixby Home screen Bixby Home Upcoming remi...

Page 49: ...mended features 1 Swipe to the right on the Home screen 2 View an introduction to Bixby and tap NEXT 3 Tap SIGN IN and follow the on screen instructions to sign in to your Samsung account If you are already signed in this step will not appear 4 Read and agree to the terms and conditions and tap NEXT The Bixby Home screen will appear ...

Page 50: ...atterns and your routine You can also launch Reminder from Bixby Home To open Bixby Home swipe to the right on the Home screen Upcoming reminder Recommended content Reminder The content and order of the cards update automatically at a specified interval To manually update cards swipe downwards on the screen To close Bixby Home swipe to the left on the screen ...

Page 51: ...device must be connected to aWi Fi or mobile network To use location reminders the GPS feature must be activated To use this feature you must register and sign in to your Samsung account Starting Reminder You can start Reminder from Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will appe...

Page 52: ...Reminder will alert you if you create a reminder with a specified time and location setting You can also save various content such as a single memo or webpage address and view it later You can create various reminders such as Take medicine Feed the dog Go to the gym Work out Creating reminders via the Reminder app For example create a reminder to alert you to take your medicine at 9 AM 1 Launch th...

Page 53: ...reminder Creating reminders while browsing the Internet While browsing the Internet you can create reminders to view a webpage such as a news site later 1 While browsing the Internet tap Share 2 Tap Reminder The webpage address will be saved as a reminder automatically To set the data time or location manually tap ...

Page 54: ...inders list Launch the Reminder app You can view your reminders list To view reminder details select a reminder Setting reminder details Add or edit reminder details such as frequency date and time or location 1 Select a reminder to edit and tap EDIT 2 Edit the conditions and tap SAVE Reminder conditions Add an image Checklist Repeat interval Reminder information ...

Page 55: ...E Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed items EDIT 2 Tick items to restore and tap RESTORE Reminders will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminder swipe right on a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to del...

Page 56: ...ning you can view your day s schedule and play your favourite music on the Bixby Home screen In the evening you can set alarms check your daily activity and view your friends feeds Viewing Bixby cards Checking your morning alarm At night Bixby Home will show your alarm for the following morning You can check your alarm information You can also edit the alarm by tapping the card To turn off the ala...

Page 57: ...scheduled on the same day Check today s weather for your current area in real time and view your location information Preview the photos and videos you have taken today View updated news Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t show agai...

Page 58: ...aking calls 1 Launch the Phone app and enter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap or to make a voice call or tap to make a video call Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 59: ...d dial select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the...

Page 60: ...tatus bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a phone number and then t...

Page 61: ...e away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and rear cameras End the current call Mute Turn off the microph...

Page 62: ... not appear on the screen tap to open the keypad 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a phone number Details 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact ...

Page 63: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 64: ...as your Samsung account Launch the Settings app tap Cloud and accounts Accounts select an account name select the account to sync with and then tap Contacts Samsung account or Sync Contacts Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through ...

Page 65: ... service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the switch to activate it To use the profile sharing feature your phone number must be verified You can view your contacts updated pr...

Page 66: ...ontacts Merge contacts 2 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messa...

Page 67: ...ents Send the message 4 Tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app and tap CONVERSATIONS 2 On the messages list select a contact 3 View your conversation To reply to the message enter a message and tap or ...

Page 68: ...then tap the switch to activate it 2 Change the notification settings Notification sound Change the notification sound Vibrate when sound plays Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You can ...

Page 69: ...ch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Floating quick menu button Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing...

Page 70: ...ngerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fingerprint recognition for more information about using your fingerprints Deactivating secret mode In the toolbar at the bottom of the screen tap Tabs TURN OFF SECRET MODE Using the quick menu You can access menus quickly by tapping the floating quick menu button on the bottom left of the scre...

Page 71: ... email account tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email o...

Page 72: ...ibited Do not take photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Home key twice On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera from t...

Page 73: ...ch between cameras or apply filters or other effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Front camera preview Rear camera preview Changing shooting modes On the preview screen swipe to the right to open the shooting modes list Select a shooting mode you want Rear camera preview Shooting modes ...

Page 74: ... You can apply a unique effect to your photos or videos After selecting a filter or effect tap the preview screen and take a photo or record a video To remove the applied filter or effect open the filters and effects list and tap Remove effect This feature is only available in some shooting modes Rear camera preview Filters and other effects ...

Page 75: ... in and pinch to zoom out Or drag on the zoom bar towards or To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap To apply the 3D motion sticker tap STICKERS and select ...

Page 76: ...l appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is available only in Auto mode Changing shooting modes On the preview screen swipe to the right to open the shooting modes list and select a mode Auto Take the best possible photos by setting the device to adjust the exposure and colour of photos automatically ...

Page 77: ...al lens camera that supports an optical and digital zoom on your device Each lens shoots the subject and background at different angles so that you can get an out of focus photo Live focus feature Blur the background in a photo to highlight a person Adjust the blur effect level before and after taking a photo in Gallery to get out of focus photo whenever you want Keep about 1 2 m between your devi...

Page 78: ...shooting modes list tap Pro Select options and customise the settings and then tap to take a photo Available options Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or ...

Page 79: ...ame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos HDR Rich tone Take photos with rich colours and reproduce details even in bright and dark areas On the shooting mo...

Page 80: ...region or service provider Food Take photos of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 81: ... tap the screen to take a photo of yourself Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To take a photo using your palm tap Shooting methods and then tap the Show palm switch to activate it Using the selfie flash When taking self portraits with the front camera in low light situations th...

Page 82: ...er Large Eyes Make your eyes appear bigger Wide selfie Take a wide self portrait and include as many people in the photo as possible to avoid leaving people out 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap Wide selfie 3 Face the front camera lens 4 When the device detects your face tap the screen to take...

Page 83: ...onal photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self portraits The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions ...

Page 84: ...entire scene Activate or deactivate the flash Do not use the flash close to your eyes Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes Focus on a subject inside the circular frame and blur the image outside the frame Camera settings On the preview screen tap Some options may not be available depending on the shooting mode REAR CAMERA Picture size Select a re...

Page 85: ...ch a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set...

Page 86: ...or create stories to share with others Viewing images and videos Viewing images 1 Launch the Gallery app and tap PICTURES 2 Select an image Access additional options Edit the image View your device s displayed content on a larger screen via a wireless connection Delete the image Share the image with others Add the image to favourites ...

Page 87: ...show the icon on the preview thumbnail Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind View your device s displayed content on a larger screen via a wireless connection Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Cre...

Page 88: ...es To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap CREATE To add images or videos to a story select a story and tap ADD To remove images or videos from a...

Page 89: ...to use some features The link will expire after a certain period Deleting stories 1 Launch the Gallery app and tap STORIES 2 Tap and hold a story to delete and tap DELETE Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign in to your Samsung account to use Samsung Cloud Refer t...

Page 90: ...endar or control music playback on the screen when it is turned off You can also check new notifications such as messages or missed calls Opening notifications when the screen is off When you receive message missed call or app notifications notification icons will appear on the screen even when it is turned off Double tap a notification icon with your finger to view its notification If the screen ...

Page 91: ...ng music playback when the screen is off You can control music playback when the screen is off without turning on the screen 1 Launch the Settings app tap Lock screen and security Information and FaceWidgets FaceWidgets and then tap the Music controller switch to activate it 2 To control music playback when the screen is off double tap the clock and swipe the screen to the left or right until the ...

Page 92: ... this feature Split screen view 1 Tap to open the list of recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 93: ...the app windows to access additional options Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 94: ...r window will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support th...

Page 95: ...ote Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert a voice recording Insert an image 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap...

Page 96: ...ble tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 97: ...age calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting Samsung Health When running this app for the first time or restart it after performing a ...

Page 98: ... and manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items under each tab GOALS Set your daily fitness goals and ...

Page 99: ... Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the st...

Page 100: ...formation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that y...

Page 101: ...ice to text Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 102: ...quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language My Files Access and manage various files stored in the device or in other locations such as cloud storage services Open the Samsung folder and launch the My Files app View files t...

Page 103: ...larm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK Launch the Clock app and tap W...

Page 104: ...ration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear ...

Page 105: ... time Tap to turn on the FM radio Select the radio station you want from the stations list View the list of favourites stations Scan and save available stations automatically Enter radio station frequency manually Fine tune the frequency Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favourites list Search for an a...

Page 106: ... the radio station you want from the stations list Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Add apps Open games with or without sound Change the performance mode Turn on or off the GameTools icon ...

Page 107: ...e launcher screen If you cannot see your games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want Normal performance Power saving mode or boost performance mode is not used High perf...

Page 108: ...cess the GameTools settings Access the Game Launcher screen Lock the Recents key Lock the touchscreen Capture screenshots Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute to mute notification sounds and display only notifications for incoming calls and emergency alerts so that you can enjoy your games without being disturbed If yo...

Page 109: ...ing history the people you contacted will appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional feature Share to device View your device s displayed content on a larger screen via a wire...

Page 110: ...vider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purch...

Page 111: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 112: ...ces Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Data usage Keep track of your data usage amount and customise the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified...

Page 113: ...o More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a passwo...

Page 114: ...onnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected ...

Page 115: ...ample pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to p...

Page 116: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 117: ...Internet data such as images videos and webpages accessed via the mobile network Wi Fi data usage Monitor yourWi Fi data usage Restrict networks SelectWi Fi networks to prevent apps running in the background from using them To change the monthly reset date for the monitoring period tap Billing cycle and data warning Start billing cycle on Limiting data usage Set the device to automatically disable...

Page 118: ...er devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethering Use Bluetooth tethering to share th...

Page 119: ...and select the level of security Then enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Mobile networks Configure your mobile network settings On the Settings screen tap Connections Mobile networks Data roaming Set the device to use data ...

Page 120: ...ditional charges for call forwarding depending on the region or service provider Carrier matching Save money when you make a call by using this feature This feature suggests the SIM card that matches the recipient s service provider Location Change settings for location information permissions On the Settings screen tap Connections Location Locating method Select a method to use for locating your ...

Page 121: ...itor Refer to MirrorLink for more information VPN Set up and connect to virtual private networks VPNs Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect t...

Page 122: ...n tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Co...

Page 123: ...b Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound when it is connected to a charger Dialing keypad tones Set the device to sound when you t...

Page 124: ...tivated Display Options Change the display and the Home screen settings On the Settings screen tap Display Brightness Adjust the brightness of the display Auto brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter fo...

Page 125: ...uch input when it is in a dark place such as a pocket or bag Screensaver Set the device to launch a screensaver when the device is charging Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter will not be applied 1 On the Settings screen tap Display Blue light filter ...

Page 126: ...deos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display mode may not be compatible with third party apps You cannot change the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjusting t...

Page 127: ...ptions 3 Adjust the Red Green or Blue colour bar to your preference The screen tone screen will be adjusted Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On the Settings screen tap Wallpapers and themes Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s t...

Page 128: ...device with one hand This feature may not be available depending on the region or service provider Quick launch Camera Set the device to launch the camera by pressing the Home key twice quickly This feature may not be available depending on the region or service provider Multi window Select a Multi window launch method Smart capture Set the device to capture the current screen and scrollable area ...

Page 129: ...screen downwards Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number Dual Messenger Use two different accounts for the same messenger app When you use this feature with an app that supports it a duplicate app icon for the second account will be added on the Home screen Send SOS messages Set the device to ...

Page 130: ...ur finger Battery Storage Ultra data saving Device security Memory Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for c...

Page 131: ...vated Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options Storage Check the status of the used and available memory On the Settings screen tap Device maintenance Storage The actual av...

Page 132: ... images videos and webpages accessed via the mobile network This feature may not be available depending on the region or service provider Some webpages or content may not be available when this feature is activated depending on the service provider or the mobile network conditions On the Settings screen tap Device maintenance Ultra data saving and then tap the switch to activate it View the amount...

Page 133: ...o secure the device or sign in to your Samsung account Refer to Fingerprint recognition for more information Smart Lock Set the device to automatically unlock itself in certain situations Secure lock settings Change screen lock settings for the selected lock method Always on display Set the device to display an image or information while the screen is turned off Refer to Always on display for more...

Page 134: ...ice Other security settings Configure additional security settings Face recognition You can set the device to unlock the screen by recognising your face Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password Consider the following when using face recognition Consider the conditions when registering such as weari...

Page 135: ... you and look at the screen 5 Position your face inside the circle on the screen The camera will scan your face When a face lock pop up window appears tap TURN ON to use your face to unlock the screen If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again Unlocking the screen with face recognition You can unlo...

Page 136: ...ervice provider Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device The likelihood of the fingerprint sensor confusing two different fingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint ...

Page 137: ...rs are clean and dry The device may not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire Home key with your finger To improve recognition performance register fingerprints of the hand used most ofte...

Page 138: ...ngs screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to delete and tap REMOVE Verifying the Samsung account password Use fingerprints to verify your Samsung account password You can use a fingerprint instead of entering your password for example when you purchase content from Galaxy Apps 1 On the Settings...

Page 139: ... with a fingerprint 5 Enter your user name and password and then tap the webpage s sign in button 6 Tick Sign in using your fingerprints and tap REMEMBER You can use your fingerprint to verify your account and password to sign in to the webpage Unlocking the screen with fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen ...

Page 140: ...to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Secure Folder app Alternatively launch the Setti...

Page 141: ...e Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from the default storage to ...

Page 142: ...app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store and Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall Adding accounts Add your Samsung and Google account and other accounts to sync...

Page 143: ...r Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring dat...

Page 144: ...tings screen tap Cloud and accounts Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer t...

Page 145: ... the device to automatically back up data tap the AUTO BACK UP switch to activate it To restore backup data from Samsung Cloud using a Samsung account tap Restore Select a device and the data types you want to restore and tap RESTORE NOW The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my d...

Page 146: ...ech settings Direction lock Change the directional combination settings for unlocking the screen Direct access Set the device to open selected accessibility menus when you press the Home key three times quickly or press the Power key and theVolume Up key together Notification reminder Set the device to alert you to notifications that you have not checked at the interval Answering and ending calls ...

Page 147: ...eport diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Reset Reset your device s settings or perform a factory data reset You can reset all your settings and network settings You can also set the de...

Page 148: ...the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download updates manually Check for and install updates manually Download updates automatically Set the device to download u...

Page 149: ... status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Device name View and edit the name that will be displayed when connecting your device with other devices via Bluetooth Wi Fi Direct and other methods Model number View the device s model number Software information View the device s softw...

Page 150: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 151: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 152: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 153: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 154: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 155: ...nd some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device maintenance feature or manually delete unused apps or files to free up storage space The screen brightness adjustment bar does not appear on the notification panel Open t...

Page 156: ...gistered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners About HEVC Advance THIS PRODUCT IS SOLDWITH A LIMITED LICENCE AND IS AUTHORISEDTO BE USED ONLY IN CONNECTIONWITH HEVC CONTENTTHAT MEETS EACH OFTHETHREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENTTHAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENTTHAT...

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Samsung Galaxy J7 Plus, User Manual

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