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14
Getting Started
Set Up Accounts on Your Device
Factory Reset Protection
When you sign in to a Google Account on your device,
Factory Reset Protection is turned on. Factory Reset
Protection (FRP) prevents other people from using
your device if it is reset to factory settings without
your permission. For example, if your device is lost
or stolen and a factory data reset is performed, only
someone with your Google Account username and
password can use the device.
You will not be able to access the device after
a factory data reset if you do not have your
Google Account username and password. For more
information, see
“Factory Data Reset” on page 161
Caution
: You should remove your Google Account
before shipping your device to Samsung or any other
service provider for service and before resetting the
device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically
turns on the Factory Reset Protection (FRP) security
feature. For more information, see
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the
device.
1. From a Home screen, tap
Apps
>
Settings
.
2. Tap
Accounts
>
.
•
If you have more than one Google Account on
your device, tap the Google Account you want
to remove.
3. Tap
More
>
Remove account
.