57
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your Galaxy Fit2.
The Galaxy Fit2 screen does not turn on
When the battery is completely discharged, your Galaxy Fit2 will not turn on. Fully charge the
battery before turning on the Galaxy Fit2.
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your Galaxy Fit2 to clear any temporary software bugs.
•
Ensure that your Galaxy Fit2 software is updated to the latest version.
•
If the screen is scratched or damaged, visit a Samsung Service Centre.