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TOC 

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Table of Contents 

Introduction ................................................................................................................................................... 1

 

About the User Guide ........................................................................................................................... 1

 

Before Using Your Phone ............................................................................................................. 1

 

Descriptions in the User Guide ..................................................................................................... 1

 

Screenshots and Key Labels ........................................................................................................ 1

 

Other Notations ............................................................................................................................. 1

 

Get Started .................................................................................................................................................... 2

 

Parts and Functions .............................................................................................................................. 2

 

Phone Layout ................................................................................................................................ 2

 

SIM Card ............................................................................................................................................... 4

 

Handling SIM Card ........................................................................................................................ 4

 

Insert SIM Card ............................................................................................................................. 5

 

SD Card ................................................................................................................................................ 7

 

Insert SD Card .............................................................................................................................. 8

 

Unmount the SD Card ................................................................................................................. 10

 

Remove SD Card ........................................................................................................................ 12

 

Format SD Card .......................................................................................................................... 14

 

Battery Use ......................................................................................................................................... 16

 

Insert the Battery ......................................................................................................................... 17

 

Remove the Battery .................................................................................................................... 19

 

Charge the Battery ...................................................................................................................... 21

 

Turn Your Phone On and Off .............................................................................................................. 23

 

Use the Touchscreen .......................................................................................................................... 25

 

Activation and Service ........................................................................................................................ 28

 

Complete the Setup Screens .............................................................................................................. 30

 

Basic Operations ......................................................................................................................................... 35

 

Basics .................................................................................................................................................. 35

 

Home Screen and Applications (Apps) List ................................................................................ 35

 

Select Options and Navigate Screens ........................................................................................ 35

 

Menu Operations ........................................................................................................................ 36

 

Phone Settings Menu .................................................................................................................. 36

 

Portrait and Landscape Screen Orientation ................................................................................ 37

 

Summary of Contents for Galaxy Core Prime

Page 1: ...User Guide UG template version 14c Sprint_Samsung_SM G360P_UM_Eng_121714_R3 ...

Page 2: ... Card 7 Insert SD Card 8 Unmount the SD Card 10 Remove SD Card 12 Format SD Card 14 Battery Use 16 Insert the Battery 17 Remove the Battery 19 Charge the Battery 21 Turn Your Phone On and Off 23 Use the Touchscreen 25 Activation and Service 28 Complete the Setup Screens 30 Basic Operations 35 Basics 35 Home Screen and Applications Apps List 35 Select Options and Navigate Screens 35 Menu Operations...

Page 3: ... Account 53 Sign In to Your Google Account 59 Google Play Store 62 Find and Install an App 62 Request a Refund for a Paid App 64 Update an App 65 Uninstall an App 68 Get Help with Google Play 69 Lock and Unlock Your Screen 70 Update Your Phone 71 Update Your Phone Software 72 Update Your Profile 76 Update Your PRL 77 Your Phone Interface 78 Home Screen Basics 78 Home Screen Layout 78 Extended Home...

Page 4: ...il Setup 103 Visual Voicemail 105 Set Up Visual Voicemail 105 Review Visual Voicemail 107 Listen to Multiple Voicemail Messages 108 Visual Voicemail Options 109 Configure Visual Voicemail Settings 110 Caller ID Blocking 113 Call Waiting 114 Conference Calling 115 Call Forwarding 117 Call Settings 119 Contacts 121 Add a Contact 121 Check Contacts 126 Contacts Screen Layout 127 Edit a Contact 128 De...

Page 5: ...essages 152 Use Gmail Labels 152 Archive Gmail Threads 154 Mute Gmail Threads 155 Delete Gmail Threads 156 Search Gmail Messages 157 Report Spam or Phishing Gmail 158 Add Another Google Gmail Account 159 Switching Between Gmail Accounts 161 Email 162 Set Up an Email Account 162 Add an Email Account 163 Add an Exchange ActiveSync Account 167 Compose and Send Email 169 Open New Email Messages 171 Op...

Page 6: ... Gallery 197 View Pictures and Videos 197 Edit Pictures 199 Share Pictures and Videos 203 Send Pictures or Videos by Email 203 Send a Picture or Video by Multimedia Message 205 Send Pictures or Videos Using Bluetooth 207 Share Videos on YouTube 209 Camera Settings 211 Switch Cameras 211 Set Camera Options 212 Useful Features 214 Sprint Zone 214 Calculator 214 Calendar 216 Add an Event to the Calen...

Page 7: ...le Search 235 Use Google Voice Search 236 Google Wallet 237 Gallery 238 View Photos and Videos 240 Working with Photos 242 Share Photos and Videos 242 Memo 244 My Files 245 Social Networking Accounts 246 Hangouts 246 Video 248 YouTube 249 Sprint Money Express 251 1Weather 251 Amazon 251 Eureka Offers 251 Messaging Plus 251 NASCAR Mobile 252 NBA Game Time 252 NextRadio 252 Uber 252 Connectivity 253...

Page 8: ...th Device 275 Share Information Using Bluetooth 276 Settings 281 Basic Settings 281 TTY Mode 284 Wi Fi Settings 286 Bluetooth Settings 290 Hotspot and Tethering Settings 293 Airplane Mode 295 Data Usage Settings 296 Location Settings 299 Printing 303 More Networks Settings 305 Default Messaging App Settings 307 Mobile Networks Settings 308 Virtual Private Networks VPN 309 Prepare Your Phone for VP...

Page 9: ...2 Accessibility Settings 346 Language and Input Settings 349 Date and Time Settings 352 Ultra Power Saving Mode 354 Battery Settings 356 Storage Settings 358 microSD Card 361 Security Settings 367 Activate This Device 369 About Device 370 Copyright Information 372 For Assistance 373 Troubleshooting 373 Sprint Account Information and Help 374 Sprint Account Passwords 374 Manage Your Account 374 Spr...

Page 10: ...in the User Guide Note that most descriptions in this guide are based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s Home screen which is displayed by pressing the Home Key Some operation descriptions may be simplified Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone Key labels in the user guide ...

Page 11: ... features and buttons Part Description Earpiece Lets you hear the caller and automated prompts Proximity and Light Sensor Detects how close an object is to the surface of the screen This is typically used to detect when your face is pressed up against the screen such as during a phone call While talking on the phone the sensor detects talk activity and locks the keypad to prevent accidental key pr...

Page 12: ...the ringtone or media volume or adjust the voice volume during a call LED Indicator The LED indicator blinks or glows when charging to indicate low battery to announce new notifications and when voice recording Microphone Transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos Headset Jack Allows you to plug in a headset for convenient hands fre...

Page 13: ...s the property of the company SIM Card is replaceable at cost in case of loss damage Return SIM Card to the company when cancelling subscription Returned SIM Cards are recycled for environmental purposes Note that SIM Card specifications and performance may change without notice It is recommended that you keep a separate copy of information that is stored on SIM Card The company is not responsible...

Page 14: ...M Card Follow these instructions to insert a SIM card Remember to power off your phone before inserting a SIM card 1 Remove the battery cover Lift gently in the direction shown 2 Remove the battery Lift upward gently as shown ...

Page 15: ...Get Started 6 3 Insert SIM card Insert gently with gold IC chip facing downward 4 Insert the battery Align the contacts of the battery with the contacts in the phone ...

Page 16: ... Cautions Data Information stored on SD Card can become lost or changed accidently or as a result of damage It is recommended that you keep a separate copy of important data The company is not responsible for damages from data that is lost or changed Reading Writing Data Never power off or remove Battery while reading or writing data Battery Level A low battery charge may prevent reading writing t...

Page 17: ... card not included Make sure to power your phone off before inserting or removing an SD card 1 Remove the battery cover Lift gently in the direction shown 2 Insert SD card Insert SD Card all the way gently without bending and with terminals facing down Insert only SD Cards ...

Page 18: ...Get Started 9 3 Attach the battery cover Make sure all the tabs are secure and there are no gaps around the cover ...

Page 19: ...Get Started 10 Unmount the SD Card Always unmounts the SD card before removing it from your phone 1 From home tap Apps Settings 2 Tap Storage ...

Page 20: ...Get Started 11 3 Tap Unmount SD Card OK The menu option name changes from Unmount SD Card to Mount SD Card The card is now unmounted ...

Page 21: ...d 12 Remove SD Card Follow these instructions to remove an SD card Always power the phone off before inserting or removing an SD card 1 Remove the battery cover Lift gently in the direction shown 2 Remove SD card ...

Page 22: ...Get Started 13 3 Attach the battery cover Make sure all the tabs are secure and there are no gaps around the cover ...

Page 23: ...Get Started 14 Format SD Card When you insert an optional SD card for the first time it is recommended that you format it on your phone 1 From home tap Apps Settings 2 Tap Storage ...

Page 24: ...Get Started 15 3 Tap Format SD Card 4 Tap Format SD Card again ...

Page 25: ...ay become lost or changed or battery may become unusable Charge once every six months before storing or leaving unused for a long period Bulges Depending on use bulges may appear near end of battery life This does not affect safety Replacing Battery The battery is a consumable item It needs to be replaced if operating time shortens noticeably Purchase a new battery Cleaning Clean soiled terminals ...

Page 26: ...ttery Follow these instructions to insert your phone s battery safely and properly 1 Remove the battery cover Lift gently in the direction shown 2 Insert the battery Align the contacts of the battery with the contacts in the phone ...

Page 27: ...Get Started 18 3 Attach the battery cover Make sure all the tabs are secure and there are no gaps around the cover ...

Page 28: ...attery Follow these instructions to remove your phone s battery Always power the phone off before removing the battery 1 Remove the battery cover Lift gently in the direction shown 2 Remove the battery Lift upward gently as shown ...

Page 29: ...Get Started 20 3 Attach the battery cover Make sure all the tabs are secure and there are no gaps around the cover ...

Page 30: ... the bottom of your phone 2 Plug the other end of the USB cable into the charging head 3 Plug the charging head into an electrical outlet The LED indicator illuminates when charging starts The light goes off when the battery is fully charged Fully charging a battery may take up to three hours 4 After charging disconnect the phone from the charger Unplug the charging head from the outlet and remove...

Page 31: ...d on Depending on the type of connection your phone s battery may not charge 1 Insert the small end of the USB cable into the USB charger accessory port on the bottom of your phone 2 Insert the large end of the USB cable into a USB port on your computer 3 After charging remove the USB cable from both the phone and the computer ...

Page 32: ...ur phone will power on Depending on the settings you may see the Lock screen See Lock and Unlock Your Screen and Screen Lock for information about using the screen lock The first time you turn the phone on you will see the startup screens See Complete the Setup Screens for details If your phone is not yet activated see Activation and Service for more information ...

Page 33: ...ur Phone Off 1 Press and hold the Power Lock Key to open the phone options menu 2 Tap Power off to turn the phone off Your phone will power off Your screen remains blank while your phone is off unless the battery is charging ...

Page 34: ...es Tap or Touch When you want to type using the onscreen keyboard select items onscreen such as application and settings icons or press onscreen buttons simply tap or touch them with your finger Touch and Hold To open the available options for an item for example a contact or link in a Web page touch and hold the item ...

Page 35: ... to quickly drag your finger vertically or horizontally across the screen Drag To drag press and hold your finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position ...

Page 36: ...ure is always in a vertical direction such as when flicking the contacts or message list Rotate For most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways When entering text you can turn the phone sideways to bring up a bigger keyboard See Touchscreen Keyboards for more details ...

Page 37: ...iewing a picture or a Web page Move fingers inward to zoom out and outward to zoom in Activation and Service Follow the instructions below to activate your phone and Sprint Prepaid service Register Your Phone on Sprint Prepaid 1 From your computer visit sprint com prepaidactivate 2 Choose an activation option and click Next Then enter your zip code and click Next 3 When prompted enter the serial n...

Page 38: ...istance Activate Your Phone After completing the account setup on sprint com prepaidactivate simply turn your phone on It is designed to activate automatically Press and hold the Power Lock Key to turn your phone on Your phone is designed to activate automatically When you turn the phone on for the first time you should see a Hands Free Activation screen which may be followed by a PRL Update scree...

Page 39: ...ions Optimizer notice Read the notice and tap I Agree to allow your phone to connect automatically to the best available data network including Wi Fi To turn Connections Optimizer off at any time From home tap Apps Settings More networks Mobile networks Connections optimizer and uncheck the box See Connections Optimizer for details 1 From the Welcome screen select a language if prompted and tap St...

Page 40: ...Fi If prompted follow the prompts to sign in to an available Wi Fi network For secured Wi Fi networks you will need to enter a password See Wi Fi for more details End User License Agreement Read this document carefully and then tap I understand and agree to the terms and conditions above If you wish to send Samsung error data to help improve your phone tap Yes ...

Page 41: ... then select either Get an account to set up a new Google account or Not now to skip getting a Google account If you tap Get an account follow the instructions to sign up for a new Google Account There will be screens to enter your first and last names create an email address Gmail create a password enter recovery information including a backup email address and recovery question an option to join...

Page 42: ...licable enter your first and last name and tap Next This information is used by the phone to personalize certain apps Samsung account Sign in to or create a new Samsung account for access to various Samsung apps and services such as GALAXY Apps ...

Page 43: ...ls or just get started Your phone is now set up for use If you skipped any part of the setup you can access additional options through the Apps screen or through Settings Note You do not need to sign up for a Google Account to use your phone However to download apps from the Google Play Store app you must link your phone to a Google Account ...

Page 44: ...one s basic operations Home Screen and Applications Apps List Most of your phone s operations originate from the Home screen or the apps list For information about using the Home screen see Home Screen Basics Select Options and Navigate Screens Tap icons onscreen keys and other items to open or activate the assigned function Tap Back to return to the previous screen ...

Page 45: ... and holding a screen area depending on your current app Tap More options to view available settings and options Phone Settings Menu You can customize your phone s settings and options through the Settings menu From home tap Apps Settings or Drag the Notification panel down and tap Settings For more information see Settings ...

Page 46: ...utomatically change From home tap Apps Settings Display and wallpaper Screen rotation Tip You can also access the screen rotation setting from the Notification panel Pull down the Status bar and tap Screen rotation to select or deselect the option Capture Screenshots You can use your phone s power and home keys to capture screenshots Press and hold the Power Lock Key and Home Key at the same time ...

Page 47: ...access the applications apps list and launch apps on your phone Launch Applications All installed apps can be accessed and launched from the apps list 1 From home tap Apps The apps list opens 2 Tap an app icon to launch the corresponding application The application opens ...

Page 48: ...Contacts Store and manage contacts from a variety of sources including contacts you enter and save directly in your phone as well as contacts synchronized with your Google account compatible email programs including Exchange Server and your Facebook friends Drive Store sync and access your data across multiple devices with Google Drive s cloud storage Email Send and receive email from a variety of...

Page 49: ...ur friends and family using Google Hangouts Internet Browse the Internet using a full featured browser Maps Use Google Maps to determine your current location with or without GPS get driving and transit directions and find phone numbers and addresses for local businesses Memo Organize your life by creating editing and managing memos Messages Send and receive text and multimedia messages Messaging ...

Page 50: ...s and play with friends around the world It brings all of your gaming on Google Play together in a unified Android experience Play Movies TV Google Play Movies TV allows you to watch movies and TV shows purchased on Google Play You can stream instantly on your Android phone or download so you can watch from anywhere even when you are not connected Play Music Google Play Music lets you browse shop ...

Page 51: ...find recommended apps and more Uber Search and find transportation service using the Uber app Request a ride and get picked up within minutes Video View videos on your phone Voice Recorder Record voice memos and share them with others Voice Search Search the Internet and your phone using voice commands Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail Now you can f...

Page 52: ...Basic Operations 43 Phone Number Follow the instructions below to display your phone s wireless phone number 1 From home tap Apps Settings 2 Tap About device ...

Page 53: ...Basic Operations 44 3 Tap Status You will see the number listed under My phone number ...

Page 54: ... use your phone s Silent Mode and Airplane Mode settings Silent Mode Silent mode sets your phone s ringtone operation sounds notifications etc not to sound to avoid disturbing others around you To set silent mode 1 Press and hold the Power Lock Key to display the device options menu ...

Page 55: ...Tip You can also access silent mode through the Notification panel Drag the Status bar down to reveal the Notification panel and tap the speaker icon until you see Mute To restore sound settings 1 Press and hold the Power Lock Key to display the device options menu ...

Page 56: ...Tap Sound Your phone s sound settings are now restored Tip You can also access silent mode through the Notification panel Drag the Status bar down to reveal the Notification panel and tap the speaker icon until you see Sound ...

Page 57: ...gnals while leaving your phone on so you can use apps that don t require a signal or data To turn on airplane mode 1 Press and hold the Power Lock Key to display the device options menu 2 Tap Airplane mode OK Your phone is now in airplane mode You will see the airplane mode icon in the Status bar ...

Page 58: ...tion panel Drag the Status bar down to reveal the Notification panel and tap Airplane mode Turn on To turn off airplane mode 1 Press and hold the Power Lock Key to display the device options menu 2 Tap Airplane mode OK Your phone s wireless connection features are now restored ...

Page 59: ...tering text by taping keys like on a computer along with enhancements and options that allow you to enter text faster and more accurately such as continuous key input personalized usage dictionaries and more Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device you can select the Samsung keyboard to be your default text input method from Set...

Page 60: ...switch to Google Voice typing to enter text by speaking See Google Voice Typing If you have more than one language selected in Samsung Keyboard settings you can swipe your finger over to switch between languages Configure Samsung Keyboard From home tap Apps Settings Language and input and then tap beside Samsung keyboard Google Voice Typing Google Voice typing uses Google voice recognition to conv...

Page 61: ...atic field allows you to select additional languages Configure Google Voice Typing From home tap Apps Settings Language and input and then tap beside Google voice typing Tips for Editing Text Your phone gives you many options to make entering text easier including copying cutting and pasting text using voice to text input customizing the user dictionary using predictive text and more Select all Hi...

Page 62: ...ave a Google Account you can create one online or by using your phone Note You can also create and sign into your Google Gmail account through your phone s Setup application Note Although you need a Gmail account to use certain features of your phone such as Google Play you do not need to use Gmail as the default account for your phone Create a Google Account Online 1 From a computer launch a Web ...

Page 63: ...Basic Operations 54 Create a Google Account Using Your Phone 1 From home tap Apps Settings Accounts 2 Tap Google and then tap New ...

Page 64: ...Basic Operations 55 3 Enter your First name and Last name and then tap Next 4 Enter a desired Username and then tap Next ...

Page 65: ... new Google Account either on your phone or online you will be prompted to add a secondary email address Enter a second Gmail address or any other email address from which you currently send and receive email This address is used to authenticate your account should you ever encounter problems or forget your password It is strongly encouraged for Android users so you can regain access to Google ser...

Page 66: ...Basic Operations 57 7 Configure your Google data backup and communication and then tap Next 8 Read the Google Terms of Service Privacy Policy and other legal documents and then tap I accept ...

Page 67: ...Basic Operations 58 9 Enter the letters from the Authenticating screen and then tap Next 10 Your phone connects with the Google servers and saves your account information ...

Page 68: ...ings under PERSONAL You are signed in to your Google Account Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone follow these instructions to sign in to your Google Account 1 From home tap Apps Settings Accounts ...

Page 69: ...s 60 2 Tap Google and then tap Existing 3 Enter your Gmail username and password and then tap Next 4 Choose whether or not to back up your data to your Google Account and whether to receive communications from Google ...

Page 70: ...t up payment information for use in the Google Play Store 6 Your Google account is listed in Settings under PERSONAL You are now signed in to your Google Account and your phone will start synchronizing with your Google Account ...

Page 71: ...alled applications quality reliability legality fitness for a purpose credibility accuracy etc or resulting malfunctions viruses etc Important Our policies often do not apply to third party applications Third party applications may access your personal information or require us to disclose your customer information to the third party application provider To find out how a third party application w...

Page 72: ... and user reviews 5 Tap Install for free applications or the price for paid applications Note You need a Google Wallet account to purchase items on Google Play See Google Wallet to set up a Google Wallet account if you do not have one 6 The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone If you...

Page 73: ...isadvantage resulting for user or third parties Request a Refund for a Paid App If you are not satisfied with an app you can ask for a refund within 15 minutes of the purchase Your credit card is not charged and the app is uninstalled from your phone If you change your mind you can install the app again but you can t request a refund a second time 1 From home tap Apps Play Store 2 Tap Menu My Apps...

Page 74: ...ions 65 Update an App Depending on your settings many apps will update automatically or you can update apps directly from the Play Store app Update an App Directly 1 From home tap Apps Play Store 2 Tap Menu My apps ...

Page 75: ...Basic Operations 66 3 Tap the app you want to update and then tap Update Accept The app update is downloaded and installed Set Automatic App Updates 1 From home tap Apps Play Store ...

Page 76: ... Menu My apps 3 Tap the app you want to set for auto update and then tap More options Auto update The app is set to update automatically whenever an update becomes available Note Automatic updates are unavailable for some apps ...

Page 77: ...Basic Operations 68 Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play 1 From home tap Apps Play Store 2 Tap Menu My apps ...

Page 78: ...want to uninstall and then tap Uninstall OK The app is uninstalled and removed from your phone Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app 1 From home tap Apps Play Store ...

Page 79: ...eed it Turn the Screen Off When Not in Use To quickly turn the screen off press the Power Lock Key Pressing the Power Lock Key again or receiving an incoming call will turn on your phone screen and show the Lock screen To save battery power the phone automatically turns off the screen after a certain period of time when you leave it idle You will still be able to receive messages and calls while t...

Page 80: ...oad and apply updates through the Settings System update menu Software Update Cautions During update The phone cannot be used until the software update is complete It may take time to update your phone s software Signal during update Update your phone where signal reception is good and do not change location during the update process Make sure the battery is adequately charged before beginning an ...

Page 81: ...f the Auto sync option is off tap the sync icon within the account field to reveal the account s synchronization settings screen 3 Tap More options Sync now to sync your Google Account information To back up your Exchange Mail information 1 From home tap Apps Settings Microsoft Exchange ActiveSync 2 Tap the sync icon within the Corporate account field to reveal the account s synchronization settin...

Page 82: ...ded please unmount it from your phone prior to starting the update process From home tap Apps Settings Storage Unmount SD card Update Your Phone s Software Once you have backed up all your data use the Update now option to update your phone s software 1 From home tap Apps Settings System update ...

Page 83: ...hone automatically downloads and installs any available updates You may be required to power your phone off and back on to complete the software upgrade or 1 Locate the System Update Available icon in notifications 2 Drag the Status bar down ...

Page 84: ...d and follow the onscreen instructions The downloading icon appears within the Status bar to indicate the phone is downloading the necessary files 5 Tap Restart and install to complete the process Confirm Your Current Phone Firmware 1 From home tap Apps Settings About device ...

Page 85: ...e Your Profile This option allows you to automatically update your online user profile information If you choose to change your user name and select a new one online you must then update the user name on your phone 1 From home tap Apps Settings System update Update Profile ...

Page 86: ...ccount syncing ever seems to go out unexpectedly use this feature to reconnect with the network Update Your PRL This option allows you to download and update the PRL preferred roaming list automatically 1 From home tap Apps Settings System update Update PRL 2 Follow the onscreen instructions The phone will download and install the PRL update and you will see a confirmation when complete ...

Page 87: ... the Notification panel Home Screen Basics The Home screen is the starting point for your phone s applications functions and menus You can customize your Home screen by adding application icons shortcuts folders widgets and more Home Screen Layout Your Home screen extends beyond the initial screen Swipe the screen left or right to display additional screens ...

Page 88: ...ur phone s Home screen Application Icons Application icons are shortcuts to favorite applications You can add and remove these shortcuts as you wish Primary Shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phone s Home screens These are customizable except for the Applications Apps shortcut which remains static Applications Apps List Tap to open...

Page 89: ...nded screen There are up to five extended screens available in addition to the main Home screen Swipe left or right to go to an extended Home screen While on an extended screen press Home to return to the main Home screen Status Bar The Status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left To view the Notificati...

Page 90: ... Missed call New voicemail New email New Gmail New text or MMS message New Hangout message New Sprint Zone message Event USB connection Alarm Warning Update available Update downloading Update successful Keyboard active More notifications available drag down to view ...

Page 91: ...ading Vibrate Speakerphone active Network full signal Network roaming 3G Data Service 3G Data Service is in use The rays spin when data is being transferred Sprint Spark Enhanced LTE data service The rays spin when data is being transferred Airplane mode Sync active Battery charging Battery full charge ...

Page 92: ...s use the quick settings menu and more Open the Notifications Panel Drag the Status bar down Slide your finger down from the top of the screen The Notifications Panel opens To check notifications tap an item in the list Close the Notifications Panel Drag the Notification panel up Slide your finger up from the bottom of the screen or Tap Back to close the Notification panel ...

Page 93: ...uts widgets and folders from the Home screen Operations for Rearranging the Home Screen Moving Widgets and Icons From home touch and hold an item and then drag it to the desired location Deleting Widgets and Icons From home touch and hold an item and then drag it to Remove Displaying the Home Screen Menu From home touch and hold an empty space to display the Home Screen menu Menu options include W...

Page 94: ...lpaper Select and assign your phone s background wallpaper 1 From home touch and hold an empty space and then tap Wallpapers You can also access the wallpaper menu through settings From home tap Apps Settings Display and wallpaper Wallpaper ...

Page 95: ...er for your phone s Lock screen Select from Gallery or Wallpapers Home and lock screens to set a wallpaper for both your Home screen and your Lock screen Select from Gallery or Wallpapers 3 Select a wallpaper and tap Set wallpaper The wallpaper is set Note If you select Gallery you will need to select an album and a picture Once selected use the crop tool to resize and position the image and then ...

Page 96: ...ccess to favorite apps from the Home screen 1 From home tap Apps The Apps list opens 2 Touch and hold an app icon The icon will disengage and you will see thumbnails of your Home screens 3 Drag the icon to an empty location on one of the Home screens The shortcut is added to the Home screen ...

Page 97: ...pplication There are all kinds of widgets including links to a specific contact Internet bookmarks Gmail and email accounts and many others 1 From home touch and hold an empty space and then tap Widgets 2 Tap Widgets 3 Touch and hold a widget icon The icon will disengage and you will see thumbnails of your Home screens 4 Drag the icon to an empty location on one of the Home screens The widget is a...

Page 98: ...folder 2 Type a name for the folder and tap Done A new folder is created 3 To add more app shortcuts to the folder touch and hold a shortcut and drag it on top of the new folder The new shortcut is added to the folder Change Folder Names Once you have added folders you can change the name easily from the folder display 1 From home tap the folder to open it and then tap the folder name 2 Type a new...

Page 99: ...en options Adjust In Call Volume Adjusting Call Volume Press the volume key up or down during the call Troubleshooting Problem Difficulty during call Solution 1 It may not be possible to make a call properly in a noisy location Solution 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Problem Sound pops momentarily during a call Solution Are you...

Page 100: ...p Phone to display the phone screen The phone app opens If necessary tap the Keypad tab to display the dialer screen 2 Tap the number keys on the dial pad to enter the phone number As you enter digits Smart Dial searches for contacts that match If you see the number you want to dial tap the contact to fill in the number on the keypad ...

Page 101: ...area code Solution 2 Are you in an area with poor wireless coverage Try calling again from another area Call Emergency Numbers You can place calls to 9 1 1 even if the phone s screen is locked or your account is restricted To call the 9 1 1 emergency number when the phone s screen is locked with a screen lock 1 From the Lock screen tap Emergency call 2 Tap As long as you are in an area covered by ...

Page 102: ...gnals it may take up to 30 seconds or more to determine and report your approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answering Points PSAPs may not be equipped to receive GPS location information from your phone Answer Phone Calls The following information lets you know h...

Page 103: ...Phone App 94 Answer an Incoming Call 1 When a call arrives drag to the right to answer it The call begins 2 To end the call tap The call ends ...

Page 104: ...ound To mute the ringer without rejecting the call press the volume button down Reject an Incoming Call When a call arrives drag to the left to reject it The ringtone or vibration will stop and call will be sent directly to voicemail ...

Page 105: ...n a call arrives drag up from the bottom of the screen 2 Tap one of the messages to send it to the caller The selected message will be delivered to the caller You can edit the reject messages through the Call settings menu From the phone app tap More options Settings Call Set up call rejection messages and edit or create the reject messages ...

Page 106: ...pad End call End the current call Speaker Route the phone s audio through the speaker On or through the earpiece Off Activate Speaker to route the phone s audio through the speaker You can adjust the speaker volume using the volume buttons Deactivate Speaker to use the phone s earpiece Warning Because of higher volume levels do not place the phone near your ear during speakerphone use Mute Mute th...

Page 107: ...headset is turned off the call is routed through either the earpiece or speaker Keypad Use the onscreen keypad to enter additional numbers for example an extension or access code For example When you call your bank s 800 number use your keypad to enter your account number and PIN Additional In Call Options Tap More options during a call to display a list of additional in call features Tap an optio...

Page 108: ...calls quickly using Contacts and Call Logs Place a Call from Contacts You can place phone calls directly from entries in your Contacts list 1 From home tap Phone to display the phone app 2 Tap Contacts to display the Contacts list The contacts list appears ...

Page 109: ... call The phone dials the number The call begins when the other party answers 5 To end the call tap The call ends Tip You can also place a call directly from the Contacts list Swipe the entry you want to call from left to right to place a call to the entry s primary number ...

Page 110: ...rom Call Logs The Call logs list lets you quickly place calls to recent incoming outgoing or missed numbers 1 From home tap Phone to display the phone app 2 Tap Logs to display the Call logs list The call logs list appears ...

Page 111: ... The phone dials the number The call begins when the other party answers For additional options tap the name or number 5 To end the call tap The call ends Tip You can also place a call directly from the Call logs list Swipe the entry you want to call from left to right to place a call ...

Page 112: ...vices voicemail and more Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated Always use a password to protect against unauthorized access Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off 1 From home tap Phone Keypad tab ...

Page 113: ...ompts to Create your password Record your name announcement Record your greeting Important Voicemail Password It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access Without a password anyone who has access to your phone is able to access your voicemail messages ...

Page 114: ...ength of time and priority level of the voicemail message Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail You should set up your voicemail and personal greeting as soon as your phone is activated Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off Note To set...

Page 115: ...llow the system prompts to Create a password part of standard voicemail Record your name announcement Record your greeting Important Voicemail Password It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access Without a password anyone who has access to your phone is able to access your voicemail messages ...

Page 116: ...iew 1 From home tap Apps Voicemail You will see the voicemail inbox 2 Tap a message to review it Tip There are several icons at the bottom of the review screen for maintenance storage messaging and other options For an explanation of all your options tap More options Help Visual Voicemail Menu Visual Voicemail Settings ...

Page 117: ...ssages without returning to the main voicemail screen 1 Listen to the current voicemail message 2 Swipe your finger left or right to display the next or previous message You can navigate through voicemail messages as frequently as you d like You can even move to the next or previous message before you are finished listening to the current one ...

Page 118: ...rvice requires an additional monthly charge Play all new Play all new messages Select multiple Perform an action on multiple messages Compose Avatar message Send an animated voice message to friends You can also compose an Avatar message by tapping More options Access Search Settings and Help features 3 Tap a message to review it The following options are available while listening to voicemail mes...

Page 119: ...e following options are available All Select all messages Archive Save this message Mark as Read Mark this voicemail as being read Mark as Unread Mark this voicemail as not being read Note Not all options are available for all messages Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications pictures greetings and more 1 From home tap Apps V...

Page 120: ...play Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages Help View help topics for using Visual Voicemail Preferences Change your Visual Voicemail application preferences Sound Change your sound speakerphone options Updates Check for updates About Voicemail View information about the application ...

Page 121: ... Tap OK to connect to the voicemail system Follow the prompts to change your current greeting Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu you can quickly change the name or number attached to your voice messages 1 From home tap Apps Voicemail 2 Tap More options Settings Display and wallpaper Display name 3 Tap the existing identification field and enter a new ident...

Page 122: ...the number of the incoming call If you do not want your number displayed when you make a call follow these steps 1 From home tap Phone Keypad tab 2 Tap 3 Enter a phone number 4 Tap Your caller information will not appear on the recipient s phone To permanently block your number call Sprint Customer Service ...

Page 123: ... beeps Your phone s screen informs you that another call is coming in and displays the caller s phone number if it is available To respond to an incoming call while you are on a call Slide to the right This puts the first caller on hold and answers the second call To switch back to the first caller Tap Swap ...

Page 124: ...s feature the normal airtime rates will be charged for each of the two calls 1 On the Phone screen enter a number and tap or place a call from Log or Contacts 2 Once you have established the connection tap Add call and dial the second number or place the call from Logs or Contacts This puts the first caller on hold and dials the second number ...

Page 125: ...erge Your conference call is now in session 4 To end the three way call tap Note If one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are disconnected ...

Page 126: ... you have activated Call Forwarding Note You are charged a higher rate for calls you have forwarded To activate Call Forwarding 1 From home tap Phone Keypad tab 2 Tap 3 Enter the area code and phone number to which you want your calls forwarded 4 Tap You will hear a tone to confirm the activation of Call Forwarding All calls to your wireless number will be forwarded to the designated phone number ...

Page 127: ...Phone App 118 To deactivate Call Forwarding 1 From home tap Keypad tab 2 Tap 3 Tap You will hear a tone to confirm the deactivation ...

Page 128: ...Select or create your default ringtone set the phone to vibrate when ringing and play a tone when the dialing keypad is tapped Noise reduction Suppress background noise during calls Voicemail service Select a voicemail service Voicemail settings Configure your voicemail US dialing Replace with the international dialing code except when entering 1 International dialing Enter the international diali...

Page 129: ...Phone App 120 Use the Call Settings Menu 1 From home tap Phone The phone app opens 2 Tap More options Settings Call The call settings menu appears ...

Page 130: ...hange Server and your Facebook friends Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information The company is not responsible for any damages from lost or changed...

Page 131: ... to screen appears 3 If you have multiple account types associated with your phone select a contact type Select Google if you want to 4save contacts to your Google Account these will be synced automatically with your Google Account online Select Device as the sync account if you want your contacts on your phone only they will not be synced with your Google Account ...

Page 132: ...contact groups Ringtone Select a specific ringtone for this contact Add another field Tap Add another field to include additional information such as IM Address Notes Nickname Website etc Note To select a type label for a phone number email address or postal address such as Mobile Home Work etc tap the type to the left of the field and select the appropriate type Note To add more phone numbers ema...

Page 133: ... App 124 5 When you have finished adding information tap Save The contact is added Save a Phone Number You can save a phone number to Contacts directly from the phone keypad 1 From home tap Phone Keypad tab ...

Page 134: ... number to an existing contact tap Update existing To add a new contact tap Create contact For an existing contact tap the contact name and select a number type for the new number For a new contact enter the name and any additional information 4 Tap Save The contact is added ...

Page 135: ...View a contact s details by displaying a contact entry 1 From home tap Phone Contacts tab You will see the Contacts list You can also access contacts directly from the Contacts shortcut or the apps list From home tap Apps Contacts ...

Page 136: ...one App 127 2 Tap a contact to view its details The contact s detailed listing appears Contacts Screen Layout The following illustration show s your Contacts app layout and describes the various features ...

Page 137: ...to place a call send a message etc Search Search contacts Add new Add a new contact Edit a Contact Once you ve added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more 1 From home tap Phone Contacts tab You will see the Contacts list You can also access contacts directly from the Contacts shortcut or the apps list ...

Page 138: ...tact to view its details The contact s detailed listing appears 3 Tap Edit 4 Tap any field you want to change or add See Add a Contact 5 Add or edit the information and then tap Save Your changes are saved to the contact entry ...

Page 139: ... the field Note To add more phone numbers email addresses etc tap on the right side of the entry field Delete a Contact You can delete a contact from the contacts details page 1 From home tap Phone Contacts tab You will see the Contacts list You can also access contacts directly from the Contacts shortcut or the apps list From home tap Apps Contacts ...

Page 140: ...Phone App 131 2 Tap a contact to view its details The contact s detailed listing appears 3 Tap More options Delete ...

Page 141: ...Tip You can also touch and hold the contact from the contact list and then tap Delete OK Share a Contact You can quickly share contacts using Bluetooth email Gmail or text messaging 1 From home tap Phone Contacts tab You will see the Contacts list ...

Page 142: ...hare name card You will see the Share name card menu 3 In the Share name card menu select a method Bluetooth to send the information via Bluetooth See Bluetooth for information on pairing and sending via Bluetooth Drive to save the information to your Google Drive account ...

Page 143: ...nd For more information on text messaging see Send a Multimedia Message MMS Wi Fi Direct to send the information to another device via Wi Fi Direct See Wi Fi Direct for details 4 Complete the required steps as prompted for the selected method The selected contact will be shared Import Contacts Your phone offers a couple of options for importing contacts from external storage or installed memory ca...

Page 144: ... Card or Device Storage 1 From home tap Phone Contacts tab You will see the Contacts list 2 Tap More options Settings Contacts Import Export You will see the Import Export contacts menu 3 Tap Import from SD card or Import from device storage ...

Page 145: ...he Cloud you can manually back them up for re import if needed Back Up Contacts to an SD Card You can back up your contacts to an installed SD card not included Before Backing Up Contacts to an SD Card You will need to have installed an optional SD card with previously backed up contacts information into your phone before you can back up your contacts See SD Card for SD card information Back Up Co...

Page 146: ... Contacts Import Export You will see the Import Export contacts menu 3 Tap Export to SD card 4 Tap OK to confirm the export 5 Follow the onscreen instructions to complete the export The contacts are exported and saved to the installed SD card ...

Page 147: ...and Multimedia Messaging With Text Messaging SMS you can send and receive instant text messages between your wireless phone and another messaging ready phone Multimedia messages or MMS can contain text and pictures recorded voice audio or video files picture slideshows contact cards vCard or appointments vCalendar See your service plan for applicable charges for messaging Send a Text Message Quick...

Page 148: ...ess directly Tap Recipients and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have selected all the message recipients tap Done 4 Tap the Enter message box and then start composing your message Note A counter appears below the Send button to tell you how many characters you have entered and how many characters are left Once ...

Page 149: ...directly in the Enter recipient field If you are sending the message to several phone numbers separate the phone numbers with a comma As you enter information any matching phone numbers from your contacts list are displayed Tap a match to enter that number or address directly Tap the icon and then select the contacts to whom you want to send the message You can also select contact groups as recipi...

Page 150: ...e Memo Video Select Record video to capture a video and attach it or Video to attach a stored video 7 To make changes to or remove your attachment touch and hold the item 8 Tap Send to send the MMS message Create a Slideshow In a multimedia message you can add slides each containing a picture video or audio 1 In the multimedia message you are composing tap More options Add slide to add space for a...

Page 151: ...ile and then repeat it for additional slides Your phone will automatically compile a slide show Save and Resume a Draft Message While composing a text or multimedia message tap Back to automatically save your message as a draft Your message will display Draft on the main Messaging screen To resume composing the message 1 From home tap Apps Messages 2 Tap the message to resume editing it 3 When you...

Page 152: ... messages that are sent to and received from a contact or a number are grouped into conversations or message threads in the Messaging screen Text or MMS conversations let you see exchanged messages similar to a chat program with a contact on the screen Read a Text Message Do one of the following On the Messaging screen tap the text message or conversation to open and read it If you have a new mess...

Page 153: ... using Calendar see Calendar For other media like photos or videos you can choose where to save the attachment and which app to use to open it 4 To save the attachment to device memory or a memory card touch and hold the received MSS message and then tap Save attachment type on the options menu Note When Auto retrieve in MMS settings is disabled only the message header is downloaded To download th...

Page 154: ...ultimedia message open the text message and tap Attachment The text message is automatically converted into a multimedia message Delete Conversations 1 From home tap Apps Messages 2 On the Messaging screen tap More options Delete 3 Select the conversations you want to delete and then tap Done 4 Tap OK to confirm Delete Message 1 While viewing a conversation tap Delete 2 Select the messages you wan...

Page 155: ...MMS messages including message limits size settings and notifications 1 From home tap Apps Messages 2 On the Messaging screen tap More options Settings You can set the following Default messaging app Set your default messaging app Quick responses Add or modify text message responses for incoming calls that you decline Text message SMS settings Auto combination Re assembles multi segment messages s...

Page 156: ...m number of MMS messages to store in each conversation Notifications Notification sound Select a ringtone that is specific to new text and multimedia messages Note that the ringtone briefly plays when selected Vibrate Select this option if you want the phone to vibrate when a new text or multimedia message arrives Repeat message alert Select a time interval for message alerts to repeat Lock screen...

Page 157: ...ing Gmail you must register a Google Gmail Account on your phone See Google Account for details Gmail Cautions Gmail is handled as email from a PC Restricting email from PCs on your phone prevents your phone from receiving Gmail Create and Send a Gmail Message Use your phone to create and send Gmail messages 1 From home tap Apps Gmail The Gmail inbox opens ...

Page 158: ...Messaging and Internet 149 2 In the inbox tap Compose The Gmail composition window opens 3 Enter the message recipient s subject and message and then tap Send The Gmail message is sent ...

Page 159: ... Delete Mail Being Composed In the mail composition window tap More options Discard Discard Note To view your draft email messages in the inbox tap Inbox Drafts To view your sent messages in the inbox tap Inbox Sent Check Received Gmail Messages Your phone allows you to access read and reply to all your Gmail messages Open New Gmail Messages When new Gmail arrives you will see in the Status bar 1 ...

Page 160: ...il Messages You can also read and reply to all your Gmail messages from the Gmail inbox 1 From home tap Apps Gmail The Gmail inbox opens 2 Tap the message thread you want to view The message thread opens with the newest message displayed ...

Page 161: ...d Manage Gmail Messages Your phone give you control over how you manage your Gmail messages with labels thread management search capabilities adding multiple Google Accounts and more Use Gmail Labels Gmail saves all mail in one box but you can add labels that allow you to sort your Gmail conversation threads For example when a new thread starts with a received mail the label Inbox is automatically...

Page 162: ...Messaging and Internet 153 2 Touch and hold a conversation thread to add a checkmark to it and then tap Options Move to 3 Tap a label for the thread The thread is added to the selected label ...

Page 163: ...Gmail threads so they do not appear in the inbox When replies arrive for archived threads they appear in the inbox again 1 From home tap Apps Gmail The inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Archive The thread is now archived ...

Page 164: ...ads that are not important mute the threads and they will no longer appear in the inbox When mail arrives that includes user s address as a recipient or in Cc mail will again appear in the inbox 1 From home tap Apps Gmail The inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Options Mute The thread is now hidden ...

Page 165: ...If you no longer wish to keep a Gmail conversation thread you can simply delete it from the inbox 1 From home tap Apps Gmail The inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Delete OK The thread is deleted ...

Page 166: ...aging and Internet 157 Search Gmail Messages If you need to find a specific message or message thread you can search Gmail from the inbox 1 From home tap Apps Gmail The inbox opens 2 Tap More options Search ...

Page 167: ... text and tap Search The search results appear Tap a message or thread from the list to display it Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone s Gmail inbox 1 From home tap Apps Gmail The inbox opens ...

Page 168: ...d then tap More options Report spam or Report phishing The selected message is reported as spam or phishing Add Another Google Gmail Account If you have multiple Gmail accounts you wish to view on your phone you can add them from the Settings Accounts menu 1 From home tap Apps Settings Accounts ...

Page 169: ...me and password and then tap Next 4 After your phone connects with the Google servers select the items you would like to sync with your phone and then tap Sync now 5 Tap Finish setup You are signed in to your Google Account and you can access both of your Gmail accounts from the Gmail app ...

Page 170: ...ssaging and Internet 161 Switching Between Gmail Accounts If you have more than one Gmail account set up you can switch between them in the Gmail app 1 From home tap Apps Gmail The inbox opens 2 Tap Inbox ...

Page 171: ...s Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time Before setting up an email account make sure you have the username user ID password server name etc so you can get set up successfully 1 From home tap Apps Email A popup window for adding an account appears if no email account has been previously set up 2 ...

Page 172: ... types of personal email accounts such as POP3 and IMAP accounts on your phone Add an Email Account from the Email App You can add email accounts directly from the email app even if you have another email account set up 1 From home tap Apps Email The email inbox opens ...

Page 173: ...nternet 164 2 Tap More options Settings Manage accounts 3 Tap Add account 4 Follow the onscreen instructions to complete the account setup The email account is added and you will begin receiving email for the account ...

Page 174: ... an Email Account from the Settings Menu You can also set up email accounts from the Settings Accounts menu 1 From home tap Apps Settings Accounts Email 2 Enter the Email address and Password for the email account and then tap Next ...

Page 175: ...custom settings you need to configure tap Manual setup and enter your settings These may include mail type user name password server security type etc 3 Select your sync settings and then tap Next 4 Enter an account name and a display name and tap Done to complete setup The email account is set up and you will begin receiving email for the account ...

Page 176: ...d an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account you can read manage and send email in the same easy way as with a POP3 IMAP account However you can also access some powerful Exchange features Important Before setting up a Microsoft Exchange ActiveSync Account contact your company s Exchange Server administrator for required account settings info...

Page 177: ...eparated by Password Enter your network access password case sensitive Exchange server Enter your system s Exchange server remote email address Obtain this information from your company network administrator Use secure connection SSL Tap to place a checkmark in the box if your system requires SSL encryption Use client certificate Tap to place a checkmark in the box if your system requires certific...

Page 178: ... will begin receiving email for the account Compose and Send Email Compose and send email using any account you have set up on your phone Increase your productivity by attaching files such as pictures videos or documents to your email messages 1 From home tap Apps Email The email inbox opens If you want to switch to a different email account tap the account name at the top of the screen and select...

Page 179: ...Messaging and Internet 170 2 Tap Compose The email composition window opens 3 Enter the message recipient s subject and message 4 Tap Send The email message is sent ...

Page 180: ...will see in the Status bar 1 Drag the Status bar down to display the Notification panel 2 Tap the new message from the Notification panel The new email message opens If you have two or more new email messages taping the notification opens the email inbox Tap a message to open it ...

Page 181: ... the top of the screen to switch to a different email account 3 Tap Reply or Reply all to reply to the message Options when Reviewing Email Messages Resetting Mail as Unread Tap the check box on the left side of a read message and then tap Mark as unread Deleting Email Tap the check box on the left side of a message or messages and then tap Delete Syncing Accounts Manually Sync sent and received e...

Page 182: ...e and tap Send Forwarding Email Messages With the email message open tap Forward enter a recipient and an additional message and tap Send Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone 1 From home tap Apps Email The email inbox opens ...

Page 183: ...Messaging and Internet 174 2 Tap More options Settings Manage accounts 3 Tap Delete ...

Page 184: ...Messaging and Internet 175 4 Select the account s to delete and then tap Done 5 Tap OK to confirm The account is deleted from your phone ...

Page 185: ...e top of the screen to select a different inbox or tap Combined view to see all your email inboxes at once Refresh an Email Account Whatever your automatic synchronization settings are you can also synchronize your sent and received email messages manually at any time While viewing the account you want to synchronize tap Sync Filter Email Messages 1 On the email account inbox tap More options Filt...

Page 186: ...ate Exchange ActiveSync email messages including synchronization options signature out of office messages default account and so on Synchronize Exchange ActiveSync Email You can set Exchange ActiveSync to automatically check for new Exchange ActiveSync email messages Add a Signature to Emails You can automatically append your signature to the bottom of emails Set Out of Office Status You can set y...

Page 187: ... requested service the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly Allow the phone some time to process your data usage request Sprint Spark LTE The Sprint Spark enhanced LTE network provides your phone with wireless Internet access over greater distances than Wi Fi and delivers data transfer rates of up to 60 Mbps To connect your phone to Spri...

Page 188: ...Messaging and Internet 179 Set Your Network Options 1 From home tap Apps Settings More networks Mobile networks 2 Tap Mobile networks Network mode ...

Page 189: ... available Sprint network and will automatically connect to it When your phone is connected via the Sprint Spark network the LTE icon appears in the status bar Note The Sprint Spark network is self discoverable which means no additional steps are required for your phone to connect to it ...

Page 190: ... For example the third John Smith to sign up for Sprint data services might have jsmith003 sprintpcs com as his user name When you use data services your user name is submitted to identify your network Your user name is automatically programmed into your phone You don t have to enter it Find Your User Name You can find your user name through your phone s device menu 1 From home tap Apps Settings A...

Page 191: ...ur user name under the Username heading Update Your User Name If you choose to change your user name and select a new one online or make any changes to your services you must then update the profile on your phone 1 From home tap Apps Settings System update ...

Page 192: ... the screen The following symbols are used Icon Status Network full signal The number of bars indicates the strength of the signal More bars mean a better signal Sprint Spark Enhanced LTE data service Your phone is connected to the Sprint Spark enhanced LTE network The rays spin when data is being transferred 3G data service Your phone is connected to the 3G network When the icon is animated your ...

Page 193: ...hreats eavesdropping falsification impersonation etc SSL TLS Cautions When opening a secured page users must decide as their responsibility whether or not to open the page with use of SSL TLS XXXXXX and the Certification Authorities XXXXX and XXXXXX make no guarantees whatsoever to users regarding security of SSL TLS Use the Browser Launching the browser is as easy as taping an icon From home tap ...

Page 194: ...tap More options Find on page and enter your search text Tip To change the phone s default launch page to your current page tap More options Settings General Set home page Current page Add a Bookmark Bookmark favorite sites using the browser menu options 1 From home tap Apps Internet The browser opens ...

Page 195: ...change the bookmark title URL etc and then tap Save The Web page is added to bookmarks Bookmark Options Editing Bookmarks From the browser tap Bookmarks touch and hold a bookmark tap More options Edit bookmark edit the bookmark and then tap Save Deleting Bookmarks From the browser tap Bookmarks touch and hold a bookmark tap Delete and then tap OK ...

Page 196: ...Messaging and Internet 187 View Browser History Use the browser menu options to view your browsing history 1 From home tap Apps Internet The browser opens 2 Tap Bookmarks The bookmark window opens ...

Page 197: ...ng and Internet 188 3 Tap History tab and then tap an entry The Web page opens Open New Browser Windows Use windows to switch between websites quickly and easily 1 From home tap Apps Internet The browser opens ...

Page 198: ... Internet 189 2 Tap Windows The window opens If you don t see Windows drag the Web page down to display the address bar 3 Tap New window A new window appears To switch windows tap Windows and then touch a thumbnail ...

Page 199: ...er Settings Customize your experience with the Internet through the browser settings menu 1 From home tap Apps Internet The browser opens 2 Tap More options Settings and customize your browser settings Your browser settings are saved ...

Page 200: ... default Internet Web browser your phone supports the Chrome mobile Web browser If you are signed in with a Google Account the Chrome browser will import all your bookmarks and other Web preferences for use on your phone 1 From home tap Apps Chrome Chrome opens ...

Page 201: ...or a Web address URL The search results appear or a Web page opens Chrome Support To find on phone help with Chrome from Chrome tap More options Help feedback A Web page will open displaying Google help for Chrome Tip For more information from your computer visit google com intl en chrome browser mobile ...

Page 202: ...t for Pictures File format for pictures is JPEG File Format for Videos File format for videos is MPEG4 Camera Cautions If Lens Becomes Dirty Fingerprints smudges on lens prevent capturing of clear still images videos Wipe lens with a soft cloth beforehand Avoid Exposure to Direct Sunlight Be careful not to expose lens to direct sunlight for long periods This may discolor color filter and affect co...

Page 203: ...te If you have an optional SD card installed pictures and videos are stored to the SD card If no card is installed pictures and videos are saved to your phone s memory 1 From home tap Apps Camera The camera viewfinder appears 2 Aim the camera at your subject and then touch and hold Auto focus activates ...

Page 204: ...Switch between Flash on Auto flash and Flash off back camera only This icon is on the Shortcuts Menu which gives you quick access to frequently used camera settings To customize the Shortcuts menu touch and hold an icon to display the available options and then drag an icon onto or off of the Shortcuts menu Camera Settings Opens the camera settings menu and lets you change additional camera settin...

Page 205: ...d to the SD card If no card is installed pictures and videos are saved to your phone s memory 1 From home tap Apps Camera The camera viewfinder appears 2 Aim the camera at your subject and then tap Record Video recording begins 3 Tap to pause recording Tap to stop recording The camera stops recording and the video is captured and saved to your phone or SD card ...

Page 206: ...es and your friends pictures that are on your social networks Facebook and Flickr only For pictures that are on your storage card or phone memory you can do basic editing such as rotating and cropping You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends View Pictures and Videos You can access and view all your stored pictures and videos fro...

Page 207: ...ng a picture or video from the camera screen tap the thumbnail image at the bottom right corner of the screen to see the item in the review screen From there you can access options such as save view send or delete the picture or video Pictures and Videos Options while Viewing Zoom In or Out on a Picture Tap the screen twice or pinch the screen to zoom in or out on a picture Viewing Videos Use the ...

Page 208: ...at to do with the picture or video Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application you can touch and hold on a picture to open a selection menu and choose to delete the picture rotate or crop it and more Rotate and Save a Picture 1 From home tap Apps Gallery The album list opens ...

Page 209: ...mera The list of pictures and videos for the album opens 3 Tap the picture you want to rotate 4 Tap More options and then select either Rotate left or Rotate right The picture is rotated and saved to the phone or SD card depending on your settings ...

Page 210: ...Camera and Video 201 Crop a Picture 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens 3 Tap the picture you want to crop ...

Page 211: ...e 5 To adjust the crop box size touch and hold the edge of the box When directional arrows appear drag your finger inward to or outward to resize the crop box To move the crop box to the part of the picture that you want to crop drag the crop box to the desired size and position ...

Page 212: ...pictures on your social networks such as Facebook Flickr Picasa and Twitter and share videos on YouTube You can also send them to another phone or your computer using Bluetooth Send Pictures or Videos by Email You can send several pictures videos or both in an email or Gmail message They are added as file attachments in your email For more information about using email and Gmail see Compose and Se...

Page 213: ...ntains the pictures or videos you want to share 4 Tap the pictures or videos you want to share To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 5 Tap Share and then on the Share via menu tap Email or Gmail Follow onscreen prompts to complete and send the message ...

Page 214: ... email and Gmail see Compose and Send Email or Create and Send a Gmail Message Send a Picture or Video by Multimedia Message Multimedia Messaging MMS lets you send pictures and videos using your phone s messaging app Although you can send several pictures or videos in a multimedia message it may be better to just send one at a time especially if the files are large in size 1 From home tap Apps Gal...

Page 215: ...are 4 Tap the pictures or videos you want to share To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 5 Tap Share and then on the Share via menu tap Messaging Follow the onscreen prompts to complete and send the message For more information about sending multimedia messages see Send a Multimedia Message MMS ...

Page 216: ...luetooth You can select several pictures videos or both and send them to someone s phone or your computer using Bluetooth 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens ...

Page 217: ... pictures or videos you want to share To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 5 Tap Share and then on the Share via menu tap Bluetooth Follow the onscreen prompts to complete and send the files For more information see Bluetooth ...

Page 218: ...r videos by uploading them to YouTube Before you do this you must create a YouTube account and sign in to that account on your phone 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens ...

Page 219: ... to share To select multiple videos touch and hold an image to turn on multiple select Tap all the videos you want to include 5 Tap Share and then on the Share via menu tap YouTube 6 Enter the prompted information such as description and tags and select a privacy option 7 Tap Upload The upload is completed ...

Page 220: ...n the main camera screen and the full camera settings menu Switch Cameras Your phone lets you switch between the front and back cameras 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Switch cameras The window to switch cameras opens 3 Tap a camera type The camera switches type ...

Page 221: ...Camera and Video 212 Set Camera Options You can configure your camera s settings to fit any situation and event 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Settings ...

Page 222: ...Camera and Video 213 The camera settings menu opens Settings differ depending on the camera and camera mode in use 3 Select your desired settings The settings are applied ...

Page 223: ...ore Sprint Zone Stay connected to all the latest news and information from Sprint Included here are news feedback featured applications and tips tricks for your device From home tap Apps Sprint Zone The Sprint Zone app launches Calculator Your phone s convenient built in calculator lets you perform basic mathematical equations 1 From home tap Apps Calculator The calculator app launches ...

Page 224: ...r calculations Calculation results appear 3 To use the scientific calculator make sure Screen rotation is turned on Notification panel Screen rotation and rotate the screen to the landscape orientation Keys for the scientific calculator appear ...

Page 225: ...Operations View Today s Calendar From the Calendar tap Today Change Calendar View From the Calendar tap and then tap Year Month Week Day or Agenda to change the current view View Next Previous Month Month View From the Calendar flick the screen left or right View Next Previous Week Week View From the Calendar flick the screen left or right View Next Previous Day Day View From the Calendar flick th...

Page 226: ...ogle Calendars on the Web select one in which to add your event You can create multiple Google Calendars only in Google Calendar on the Web After creating them in Google Calendar on the Web you ll be able to see them in the Calendar application on your phone For more information about creating and managing multiple Google Calendars visit the Google website calendar google com If you have synchroni...

Page 227: ...monthly or agenda view To change the Calendar view tap the Year Month Week Day Agenda or Task tabs along the side 1 From home tap Apps Calendar The Calendar app opens 2 Tap a date and then tap an event The event details appear Tap the event to view details and then tap to edit the event ...

Page 228: ...219 Sync Calendars You can select which calendars you d like to sync on your phone along with what types of information you want to sync 1 From home tap Apps Calendar The Calendar app opens 2 Tap More options Calendars ...

Page 229: ...ures 220 3 Select sync options by adding or removing check marks from the items The sync settings have been updated 4 Tap Back to return to Calendar view and then tap More options Sync The selected calendars sync ...

Page 230: ...eSync doesn t appear under the Accounts heading in the Settings menu you do not have an Exchange ActiveSync account configured on the phone For information about adding an account see Add an Exchange ActiveSync Account 2 If your Exchange ActiveSync account is set for synchronization you will see a Sync icon Clock Your phone has a clock app that lets you set alarms view time in time zones around th...

Page 231: ...lly receives the current date and time from the wireless network You can set the date by hand by overriding the default setting 1 From home tap Apps Settings 2 Tap Date and time 3 Set available date and time options Your date and time settings are applied and saved ...

Page 232: ...Useful Features 223 Set Alarms Set multiple alarms using your phone s Clock app 1 From home tap Apps Clock The Clock appears 2 Tap the Alarm tab and then tap Create alarm ...

Page 233: ...s including time days repeat pattern alarm type alarm tone and volume and then tap Save The alarm is set Phone at Alarm Time At the set alarm time the phone sounds the alarm and or vibrates When the alarm sounds drag to the right to dismiss it ...

Page 234: ...Useful Features 225 World Clock The world clock lets you keep track of the current time in multiple cities around the globe 1 From home tap Apps Clock The Clock appears 2 Tap World Clock ...

Page 235: ...ful Features 226 3 Tap Add City and select a city 4 Repeat to add multiple cities Stopwatch The stopwatch lets you time events down to the hundredth of a second 1 From home tap Apps Clock The Clock appears ...

Page 236: ...ul Features 227 2 Tap Stopwatch 3 Tap Start to begin timing 4 Tap Stop to stop timing Additional options include Lap to keep track of laps Restart to continue timing and Reset to reset the stopwatch to zero ...

Page 237: ...imer The timer provides a countdown timer for up to 99 hours 59 minutes and 59 seconds 1 From home tap Apps Clock The Clock appears 2 Tap Timer 3 Use the keypad to set the length of the timer 4 Tap Start to begin the timer ...

Page 238: ...ransfer to another device From home tap Apps Gadget Guardian GALAXY Apps Discover apps designed exclusively for your Galaxy phone Note You must sign in to a Samsung account in order to download GALAXY apps From home tap Apps GALAXY Apps Google Maps Use the Google Maps app to determine your location find directions browse local businesses and attractions rate and review places and more View Maps of...

Page 239: ...Useful Features 230 2 Tap Search 3 Enter an address city facility name etc and then tap a candidate in the results list A map of the specified location opens ...

Page 240: ...covering your favorite books and authors has never been easier With Google Play Books you can shop the world s largest selection of eBooks and read them anywhere you like From home tap Apps Play Books Google Play Games Google Play Games is the easiest way for you to discover new games track achievements and scores and play with friends around the world It brings all of your gaming on Google Play t...

Page 241: ...oogle com about music Note For information about loading music onto your phone see Transfer Files Between Your Phone and a Computer Using Google Play Music Use the Google Play Music app to listen to all your music on your phone Compatible music file formats include MP3 mp3 AAC m4a WMA wma FLAC flac OGG ogg DRM protected AAC m4p and ALAC m4a 1 From home tap Apps Play Music The Play Music app opens ...

Page 242: ...name Display music images and album names if available Music title artist Display music title and artist if available Repeat play next Repeat the current song or play the next song queued Options menu Access the options menu Previous song Play the previous song Play pause Play or pause the current song Next song Play the next song Shuffle Shuffle the current playlist or queue Rate thumbs up thumbs...

Page 243: ... home tap Apps Play Music The Play Music app opens to the library 2 Tap Menu to listen to your library playlists or access Google Play Music online 3 Tap a song to play it Adding Currently Playing Music to a Playlist From the player view tap More options Add to playlist New playlist The music is added to the playlist ...

Page 244: ...on the phone and in phone applications as well as on the Internet Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe 1 From home tap the Google search bar or tap Apps Google The Search window opens If confirmation appears follow onscreen instructions If a description for Google Now appears tap Next and read information Tap Enable on ...

Page 245: ...ocation etc and presents search results in the search screen Google Now also informs users of scheduled events To enable Google Now in the search window tap More options Settings Slide the ON OFF switch next to Google Now to ON At the prompt tap Yes I m in Canceling Google Now In the search window tap More options Settings Slide the ON OFF switch next to Google Now to OFF At the prompt tap Turn of...

Page 246: ...to create a Google Wallet account or The first time you use your phone to buy an item from Google Play you are prompted to enter your billing information to set up a Google Wallet account Warning When you ve used Google Wallet once to purchase an application from the Google Play Store app the phone remembers your password so you don t need to enter it the next time For this reason you should secur...

Page 247: ...re or wallpaper and share pictures with your friends While viewing pictures in the Gallery scroll up the screen to view more albums Simply tap an album to view the photos or videos in that album If you have pictures or videos stored on an optional memory card not included they will be display folders they are stored in and folders are treated as albums The actual folder names will be used as the a...

Page 248: ...icated by a check mark Tap Menu to choose a display style You can view by Albums All or Locations Tap Camera to launch the Camera to take pictures or record video Tap More options for options Available options depend on which Gallery screen you are viewing and may include Select item album Depending on the view tap albums or items to select them After selection you can tap More options again for o...

Page 249: ...240 View Photos and Videos Tap a photo or video to view it in full screen View Photos 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens ...

Page 250: ... right Rotate the image ninety degrees to the right Crop Adjust the size of the picture Set as Set the picture as wallpaper on the Lock or Home screen Details View file details View Videos Note If no icons are displayed on the screen in addition to the picture tap anywhere on the screen to display them 1 From home tap Apps Gallery 2 Tap a video to select it When the video is displayed full screen ...

Page 251: ...he photo that you want to crop drag the center of the box to the desired position 6 Tap Save to apply the changes to the picture The cropped picture is saved along with the original copy in your default storage location Share Photos and Videos You can share and send pictures and videos from your phone using several different methods including messaging email social media apps Bluetooth and more To...

Page 252: ...ou can select several photos videos or both and send them to someone s device or your computer using Bluetooth 1 From home tap Apps Gallery 2 Tap the album that contains the photos or videos you want to send 3 Select the photos or videos you want to send 4 Tap the screen and then tap Share via Bluetooth In the next few steps you ll be asked to turn on Bluetooth on your phone and connect to the rec...

Page 253: ... YouTube account and sign in to that account on your phone 1 From home tap Apps Gallery 2 Tap the album that contains the videos you want to share 3 Select the video you want to share 4 Tap the screen and then tap Share via YouTube 5 Enter the prompted information such as description and tags and select a privacy option 6 Tap Upload Memo Use your phone s memo app to save text memos lists and more ...

Page 254: ...cation is already on your phone 1 From home tap Apps My Files 2 Folders display including Recent files View recently saved files Images View image files Videos View video files Audio View audio files Documents View document files Downloaded apps View downloaded apps DOWNLOAD HISTORY View all apps and files that have been downloaded to the phone SHORTCUTS Contains shortcuts to files or folders that...

Page 255: ...iles 2 Tap a category to view its files or folders 3 Tap a file or folder to open it Social Networking Accounts Stay in touch on the go with all your social networking accounts Stay connected with friends and family with Hangouts and see what everyone s talking about on YouTube and more Hangouts Hangouts is Google s instant messaging service Use to communicate with other Hangout users and also use...

Page 256: ...Useful Features 247 2 Tap Add to start a new Hangout 3 Type a name email number or circle or select a contact from the list ...

Page 257: ...w tap More options Turn history off Delete Chat History To delete all your chat history in the chat window tap More options Delete Delete Note You can use Hangouts as your phone s default messaging app or as a standalone IM app If you set Hangouts as the default messaging app the Messages app will be disabled For more information see Default Messaging App Settings Video Play videos stored on your ...

Page 258: ... YouTube even if you aren t signed in to a YouTube account 1 From home tap Apps YouTube The YouTube app launches If you are prompted to provide confirmation to use the site follow the onscreen instructions to continue 2 Search through the YouTube channels and tap a video you want to see The video plays on your phone screen Tap the screen to pause or resume play while watching ...

Page 259: ...ost videos to your YouTube account from your phone Before posting you must set up a YouTube account and sign in to it on your phone 1 From home tap Apps YouTube The YouTube app launches 2 Tap Options Uploads More options Upload The Open from menu appears ...

Page 260: ...our phone From home tap Apps Sprint Money Express 1Weather Check weather and forecasts with 1Weather Widget Forecast Radar which combines a groundbreaking UI with a power set of weather tools From home tap Apps 1Weather Amazon Shop Amazon com from your phone From home tap Apps Amazon Eureka Offers Eureka provides discount opportunities for major brands and local merchants enables you to share your...

Page 261: ...nt of the NBA Season with NBA Game Time the award winning official free app of the NBA From home tap Apps NBA Game Time NextRadio Listen to your favorite local radio stations with NextRadio FM radio on your smartphone Tune in to any FM frequency in your area and listen to the radio without the buffering and cost of streaming music From home tap Apps Next Radio Uber Search and find transportation s...

Page 262: ...ve a music album stored on your computer that you want to listen to on your phone with any of the music apps just attach your phone to the computer and copy the files to the music folder File Transfer Tips If you want to save data to an SD card on your phone make sure the SD card is installed and active See SD Card Avoid removing the battery or SD card while transferring data Data exchange may use...

Page 263: ... Insert the larger end of the cable to the charger accessory port at the bottom of the phone Insert the USB end of the cable into an available USB port on your computer You may need to remove the USB cable from the charging head to access it 2 When appears in the notifications area drag the Status bar down to display the Notification panel ...

Page 264: ...pen the Storage settings USB PC Connection window and then tap the desired option 4 On your computer navigate to the detected device such as through the My Computer menu and open it 5 If available select a drive Card for SD card Phone for internal phone storage 6 Select a folder for example Music for songs and albums and copy files to it from your computer 7 When you are done disconnect your phone...

Page 265: ...oint or hotspot The availability and range of the Wi Fi signal depends on a number of factors including infrastructure and other objects through which the signal passes Turn Wi Fi On and Connect to a Wireless Network Use the Wireless networks setting menu to enable your phone s Wi Fi radio and connect to an available Wi Fi network 1 From home tap Apps Settings ...

Page 266: ...2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap the ON OFF slider to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi tap the ON OFF slider again ...

Page 267: ...the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider Entering a password is not required if an access point is not security protected Note The next time your phone connects to a previously accessed secured wireless network you will not be prompted to enter the password again unless you reset your phone ...

Page 268: ...Connectivity 259 Wi Fi Settings Use the Wi Fi settings menu to manually set your Wi Fi connection options 1 From home tap Apps Settings 2 Tap Wi Fi The Wi Fi settings menu appears ...

Page 269: ... OFF slider to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi tap the ON OFF slider again 4 Tap More options Advanced The advanced Wi Fi settings menu appears ...

Page 270: ... 261 5 Configure your Wi Fi settings Your Wi Fi settings changes are saved Disconnect Wi Fi You may want to remove a connected Wi Fi network 1 From home tap Apps Settings 2 Tap Wi Fi The Wi Fi settings menu appears ...

Page 271: ...e of the connected access point and then tap Forget network Wi Fi is disconnected and the network settings are removed After forgetting an access point you need to enter the correct password and other network settings if required to reconnect ...

Page 272: ...Direct Use Wi Fi Direct to connect directly to other Wi Fi Direct devices using only Wi Fi without a wireless access point network or via the Internet 1 From home tap Apps Settings 2 Tap Wi Fi The Wi Fi settings menu appears ...

Page 273: ...ider to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks 4 Tap More options Wi Fi Direct The Wi Fi Direct settings menu appears Wi Fi Direct and Wi Fi are unavailable at the same time ...

Page 274: ... a computer that connects to your phone via Hotspot or via Bluetooth Hotspot Hotspot allows you to turn your phone into a Wi Fi hotspot When this feature is turned on you can share your phone s mobile data services via Wi Fi with other Wi Fi enabled devices The feature works best when used in conjunction with 4G data services although 3G service can also be used Important Use of the Hotspot featur...

Page 275: ...Connectivity 266 Set Up Hotspot 1 From home tap Apps Settings 2 Tap Hotspot and Tethering The Hotspot and Tethering window opens ...

Page 276: ...r this communication shown onscreen Connect to Mobile Hotspot 1 Enable Wi Fi wireless functionality on your target device laptop media device etc 2 Scan for Wi Fi networks from the device and select your phone hotspot from the network list 3 Select this phone and follow your onscreen instructions to enter the passkey provided on the Sprint Hotspot page The device is connected via your phone s Spri...

Page 277: ...8 Bluetooth Tethering Use Tethering to share your device s Internet connection with a computer that connects to your device via Sprint hotspot or via Bluetooth 1 From home tap Apps Settings 2 Tap Hotspot and Tethering ...

Page 278: ...essly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wireless phones The Bluetooth communication range is usually approximately 30 feet Bluetooth Hints Problem I can t use Bluetooth Solution Is your phone in airplane mode Bluetooth is unavailable in airplane mode Bluetooth Function Cautions Information may not appear...

Page 279: ...pable hands free devices and headsets Data exchange Exchange data with Bluetooth devices Enable Bluetooth Use the settings menu to enable or disable your phone s Bluetooth capabilities Wireless connection to all Bluetooth functions is not guaranteed for the phone The phone may not connect properly depending on the other device Noise may be experienced with wireless calls and hands free calls depen...

Page 280: ...n Bluetooth on Bluetooth is enabled To disable Bluetooth tap the ON OFF slider again Tip You can also turn Bluetooth on or off with the Quick settings button in the Notification panel Drag the Status bar down to display the Notification panel and then tap Bluetooth to turn Bluetooth on or off ...

Page 281: ...is prohibited such as aboard an aircraft and in hospitals Pair Bluetooth Devices Search for and pair nearby Bluetooth devices Saved Bluetooth devices can be connected simply Before pairing turn on Bluetooth on the other device and make sure it is visible or discoverable To pair Bluetooth devices 1 From home tap Apps Settings ...

Page 282: ...n the Available devices list If a target device is not detected tap Scan to search again 3 Tap a device from the Available devices list and follow the onscreen instructions to pair with the device Methods to accept a Bluetooth connection differ depending on the device used The Bluetooth device is paired to your phone ...

Page 283: ... a Paired Device 1 From the Bluetooth settings menu tap Settings next to the paired device you wish to unpair 2 Tap Unpair The device is unpaired from your phone To make another connection with the device you will need to pair again ...

Page 284: ...tereo headset or have hands free conversations using a compatible Bluetooth headset or car kit It s the same procedure to set up stereo audio and hands free devices 1 From home tap Apps Settings 2 Tap Bluetooth The Bluetooth settings open Paired Bluetooth devices appear in the Paired devices list ...

Page 285: ...erent specifications and features of other Bluetooth compatible devices display and operations may be different and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices Share Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth enabled device such as a phone or notebook computer Types of Data ...

Page 286: ...Sending Contacts Data via Bluetooth Note Your phone must be paired with another Bluetooth enabled device in order to send information 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to send ...

Page 287: ...Connectivity 278 3 Tap More options Share name card Bluetooth 4 Tap a paired device to receive the data The contact information is sent If you see a message to confirm follow the onscreen instructions ...

Page 288: ... via Bluetooth Note Your phone must be paired with another Bluetooth enabled device in order to send information 1 When another device attempts to send a file to your phone via Bluetooth you will see a request to accept the file 2 Tap Accept ...

Page 289: ... When you open a received file what happens next depends on the file type Media files and documents are usually opened directly in a compatible application For a vCalendar file select the calendar where you want to save the event and then tap Import The vCalendar is added to your Calendar events For more information on using the Calendar see Calendar For a vCard contact file received contacts are ...

Page 290: ...hone s data usage Location Select your phone s location access options Printing Set up print services to enable printing from your phone More networks Set wireless and network functions including selecting a default messaging app accessing mobile network settings and setting up a Virtual Private Network VPN Sound Set ringtone operation tones etc Display and wallpaper Set wallpaper brightness etc H...

Page 291: ...mal Home screen layout and limiting the number of available apps Battery Display the battery charge as a percentage on the Status bar and view battery usage by application and system process Storage View total and available system memory and mount unmount and format memory cards not included Security Set security features such as device administrators encryption and trusted credentials Activate th...

Page 292: ...Settings 283 Access Settings From home tap Apps Settings The settings menu opens ...

Page 293: ...r phone is compatible with select TTY devices Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission Your phone and TTY device will connect using a special cable that plugs into your phone s headset jack If this cable was not provided with your TTY device contact your TTY device manufacturer to purchase the connector cable To turn TTY Mode on...

Page 294: ... mode 3 Tap TTY Full TTY HCO or TTY VCO to turn TTY mode on or Tap TTY Off to turn TTY mode off Your phone s TTY mode is set Note When enabled TTY mode may impair the audio quality of non TTY devices connected to the headset jack ...

Page 295: ...s rendering some communications unintelligible The problem encountered appears related to TTY equipment or software used by PSAPs This matter has been brought to the attention of the FCC and the wireless industry and the PSAP community are currently working to resolve this Wi Fi Settings The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and config...

Page 296: ...Tap Wi Fi The Wi Fi settings menu appears 3 Tap the ON OFF slider to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi tap the ON OFF slider again ...

Page 297: ...twork The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider Entering a password is not required if an access point is not security protected ...

Page 298: ...ication Number PIN 1 From Wi Fi settings tap More options WPS PIN entry 2 Enter the PIN displayed on your router 3 Follow the prompts to complete the connection Advanced Wi Fi Settings The advanced Wi Fi settings menu lets you set up and manage wireless access points Enable Notification When Open Networks Are Available From Wi Fi settings tap More options Advanced Network notification The setting ...

Page 299: ...vanced Install certificates and select a certificate Check MAC Address From Wi Fi settings tap More options Advanced MAC Address appears below MAC Address Check IP Address From Wi Fi settings tap More options Advanced IP Address appears below IP Address Bluetooth Settings Your phone s Bluetooth capabilities let you use wireless headsets send and receive pictures and files and more For details on y...

Page 300: ...not visible setting The indication below the phone name shows its visibility status After the predetermined time the phone returns to hidden mode and is no longer discoverable by nearby devices This setting is available when Bluetooth is enabled Pairing Bluetooth Devices Make sure the other devices are set to be discovered From Bluetooth settings tap the device name in Available devices and follow...

Page 301: ...f a confirmation prompt appears follow the onscreen instructions This setting is available when Bluetooth is enabled This setting is available when the paired device is providing a service Tap the ON OFF switch to turn the option on or off Search for Other Devices From Bluetooth settings tap Scan This setting is available when Bluetooth is enabled Set Visibility Timeout From Bluetooth settings tap...

Page 302: ...nd Tethering Settings Use the settings menu to configure your hotspot settings which allow you to share your phone s data service with multiple Wi Fi capable devices 1 From home tap Apps Settings 2 Tap Hotspot and Tethering ...

Page 303: ...nfigure hotspot Network SSID enter a name for your hotspot and then tap Save Set Hotspot Security From the Hotspot window tap More options Configure hotspot Security select a security settings option and then tap Save Set Hotspot Password From the Hotspot window tap More options Configure hotspot Password enter a password and then tap Save Set Allowed Devices To select which devices are allowed to...

Page 304: ...e Mode When you enable Airplane mode your phone disconnects from all networks meaning you cannot use make calls send or receive messages or access the Internet It also turns off other connectivity features such as Wi Fi and Bluetooth While in airplane mode you can use other features of your phone such as playing music watching videos or other applications To use Wi Fi and Bluetooth after enabling ...

Page 305: ... Airplane mode to enable or disable the feature Data Usage Settings The Data usage menu lets you view your phone s mobile and Wi Fi data usage set data limits restrict hotspot usage and more 1 From home tap Apps Settings ...

Page 306: ...he Data usage window insert a check mark next to Alert me about data usage and then drag the horizontal warning slider up and down to set an amount Data usage amounts are approximate Actual amounts may differ This setting is available when Mobile data is enabled Enable Restrictions on Mobile Data Usage From the Data usage window tap Limit mobile data usage OK to enable restriction A check mark wil...

Page 307: ...ark to disable If a confirmation appears tap OK Enable Restriction on Mobile Data in Background From the Data usage window tap More options Restrict background data OK The availability of roaming services is dependent on your service plan Check with carrier and service plan for details This setting stops some apps and services from working unless your phone is connected to a Wi Fi network If a con...

Page 308: ...ts you select how your phone determines its location using the wireless networks GPS satellites both or neither Enable Location Services Before using any features that require location assistance you must enable your phone s location services 1 From home tap Apps Settings ...

Page 309: ...Settings 300 2 Tap Location 3 Tap the ON OFF switch to enable Location services Your phone s location services are enabled If you see a confirmation follow the onscreen instructions to connect ...

Page 310: ...Settings 301 Changing Location Method You can change the methods used for determining your location Note Location must be turned on to change locating method 1 From home tap Apps Settings 2 Tap Location ...

Page 311: ...Settings 302 3 Tap Mode 4 Select a locating method Each mode has a description of which method or methods are used to estimate your location Your phone s locating method is set ...

Page 312: ...ed Your phone and the optional printer must be connected to the same Wi Fi network Add a Printer Before you can print to a printer you must add and set it up on your phone You ll need to know the IP address of the printer consult the printer s documentation for this information 1 From home tap Apps Settings ...

Page 313: ...of the printer Set Up a Printer Add a printer to a print service and configure settings Note Below settings are examples only Available settings will differ depending on the type of print service and printer you are using 1 From the Printing settings screen select a print service from the list 2 Tap the ON OFF switch to turn the service on The service must be on to add a printer 3 Tap More options...

Page 314: ...ng app VPN mobile networks and roaming if available More Network Settings Options Setting Description Default messaging app Set a default text messaging app Mobile networks Set a network mode etc VPN Add a Virtual Private Network VPN Roaming Set options for roaming networks and APNs Access More Networks Options 1 From home tap Apps Settings ...

Page 315: ...Settings 306 2 Tap More networks 3 Set items Your settings are saved and implemented ...

Page 316: ...pps installed on your phone you can choose the app your phone uses for messaging The app you select here will be used when you choose Messages in other apps such as when sharing items like pictures or video 1 From home tap Apps Settings 2 Tap More networks Default messaging app ...

Page 317: ...oose a default messaging app other than Messages for example Google Hangouts you will not be able to use the standard Messages app unless you restore it as the default messaging app Mobile Networks Settings Set options for network selection and data service 1 From home tap Apps Settings ...

Page 318: ...k Remembered networks are those to which you have already connected Virtual Private Networks VPN From your phone you can add set up and manage virtual private networks VPNs that allow you to connect and access resources inside a secured local network such as your corporate network Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work you may be required to enter ...

Page 319: ...Storage If your network administrator instructs you to download and install security certificates you must first set up the phone s secure credential storage 1 From home tap Apps Settings 2 Tap Lock screen and then tap Screen lock Password ...

Page 320: ...ast eight characters without any spaces for the credential storage scroll down and confirm the password and then tap OK The password is set allowing secure credential storage 4 Tap Back to return to the main settings menu and then tap Security ...

Page 321: ...s and then tap your preferred system and user credentials Your secure credentials storage is set You can then download and install the certificates needed to access your local network Your network administrator can tell you how to do this ...

Page 322: ...Settings 313 Add a VPN Connection Use the More networks settings menu to add a VPN connection to your phone 1 From home tap Apps Settings 2 Tap More networks VPN The VPN settings window appears ...

Page 323: ...u want to add Information may include Name Type Server address PPP encryption MPPE and advanced options Set up all options according to the security details you have obtained from your network administrator 4 Tap Save Your VPN is added to the VPNs section of the VPN settings window ...

Page 324: ... Disconnect from a VPN Once you have set up a VPN connection connecting and disconnecting from the VPN is easy Access the VPN Settings Window 1 From home tap Apps Settings 2 Tap More networks VPN The VPN settings window appears ...

Page 325: ...t you want to connect to 2 When prompted enter your login credentials and then tap Connect You will connect to the selected VPN When you are connected a VPN connected icon appears in the notification area 3 Open the Web browser to access resources such as intranet sites on your corporate network ...

Page 326: ...Settings 317 Disconnect from a VPN 1 Drag the Status bar down to open the Notification panel 2 Tap the VPN connection to display the VPN connection window ...

Page 327: ... 318 3 Tap Disconnect to disconnect from the VPN Your phone disconnects from the VPN When your phone has disconnected from the VPN you will see a VPN disconnected icon in the notification area of the Status bar ...

Page 328: ...Settings 319 Roaming Settings Set options for roaming networks and APNs Access Point Names 1 From home tap Apps Settings 2 Tap More networks Roaming The Roaming page appears ...

Page 329: ... allows you to configure the following options Sound Setting Description Volume Set volume for ringtones alarms system features etc Ringtones Set your phone s default ringtone Notifications Set a tone for default phone notifications Vibrate when ringing Enable vibration when ringing Dialing keypad tones Enable tones for phone dialer screen Touch sounds Set tone options for screen touches and taps ...

Page 330: ...Settings 321 Access Sound Settings 1 From home tap Apps Settings 2 Tap Sound 3 Set your sound options Your sound settings are saved and applied ...

Page 331: ...uch as charging low battery notifications and voice recording Notification panel Set options menu for the Notification panel including brightness adjustment and quick menu items Brightness Set the display brightness Screen rotation Set whether to allow the screen to rotate the display with the phone orientation where applicable Screen timeout Set a screen timeout duration Note Longer durations dis...

Page 332: ...Settings 323 Access Display Settings 1 From home tap Apps Settings 2 Tap Display and wallpaper 3 Set your display options Your display settings are saved and applied ...

Page 333: ...Settings 324 Home Settings Select the TouchWiz home display theme or a custom display theme if available 1 From home tap Apps Settings Home 2 Configure your home settings Your display theme is changed ...

Page 334: ...abled you have to draw the correct unlock pattern on the screen enter the correct PIN or enter the correct password to unlock the phone s control keys buttons and touchscreen In order from least secure to most secure the available screen lock options are None Swipe Pattern PIN Password Important To protect your phone and data from unauthorized access it is recommended that you use the highest secu...

Page 335: ...Settings 326 Access Screen Lock Settings 1 From home tap Apps Settings 2 Tap Lock screen The Lock screen settings menu opens ...

Page 336: ...Settings 327 3 Tap Screen lock The Screen lock settings menu opens Use Swipe to Unlock the Screen From the Screen lock settings menu tap Swipe to save the setting The screen lock is set ...

Page 337: ...m the Screen lock settings menu tap Pattern 2 Draw the screen unlock pattern by connecting at least four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished The phone records the pattern 3 Tap Continue ...

Page 338: ...en unlock pattern is saved 5 Enter a backup PIN tap Continue re enter the PIN and tap OK to save your screen unlock pattern The screen lock is set If you fail to draw the correct unlock pattern on the screen after five attempts you will be prompted to wait for 30 seconds before you can try again ...

Page 339: ...lock screen pattern from home tap Apps Settings Lock Screen Screen lock Use a Screen Unlock PIN 1 From the Screen lock settings menu tap PIN 2 Enter a PIN tap Continue re enter your PIN and tap OK to save the setting The screen lock is set If you fail to enter the correct PIN after five attempts you will be prompted to wait for 30 seconds before you can try again ...

Page 340: ... set If you fail to enter the correct password after five attempts you will be prompted to wait for 30 seconds before you can try again Important To protect your phone and data from unauthorized access it is recommended that you use the screen unlock password highest security It is also recommended that you frequently change your password to ensure the safety of your phone and personal data ...

Page 341: ...Settings 332 Disable the Screen Lock Follow the instructions below to turn off your current screen lock 1 From home tap Apps Settings 2 Tap Lock screen The Lock screen settings menu opens ...

Page 342: ...aw your unlock screen pattern enter your PIN or enter your password 5 Tap None The screen lock is disabled If you fail to enter the correct password after five attempts you will be prompted to wait for 30 seconds before you can try again ...

Page 343: ... zones when roaming Show date Display the date on the Lock screen Camera shortcut Display a shortcut to the camera app for taking pictures without unlocking the screen Owner information Show your information on the Lock screen Unlock effect Set the effect shown when the Lock screen wakes up Help text Show help text on the Lock screen Make pattern visible Display the pattern as you draw it Lock aut...

Page 344: ...Settings 335 Access Lock Screen Options 1 From home tap Apps Settings 2 Tap Lock screen The Lock screen settings menu opens ...

Page 345: ...ne to vibrate when ringing and play a tone when the dialing keypad is tapped Noise reduction Suppress background noise during calls Voicemail service Select a voicemail service Voicemail settings Configure your voicemail US dialing Replace with the international dialing code except when entering 1 International dialing Enter the international dialing code automatically TTY mode Enable service on y...

Page 346: ...Settings 337 1 From home tap Apps Settings 2 Tap Call 3 Set your call settings Your call settings are saved and applied ...

Page 347: ...ettings Overview Items that can be checked in the Apps settings menu are the following Apps Setting Description Downloaded Check downloaded apps SD Card Check apps on your optional installed SD card Running Check running apps All Check all apps Access Apps Settings 1 From home tap Apps Settings ...

Page 348: ...3 Tap items to view details Check your application settings condition and access additional options Note Depending on the app and its location you may be able to force the app closed uninstall or disable the app clear cache and data and more ...

Page 349: ...ts The Accounts settings menu lets you add and manage all your email social networking and picture and video sharing accounts Set Up a New Account 1 From home tap Apps Settings 2 Tap Add account An Add account window appears ...

Page 350: ...llow the onscreen instructions to add the required account information and then tap Done The account is added to the accounts list Manage Existing Accounts 1 From home tap Apps Settings 2 Tap Accounts account name The account settings menu appears ...

Page 351: ...and Reset Overview The following options are available in the Back up and reset menu Backup and Reset Option Description Back up my data Enable backup for application data Wi Fi passwords and other settings to Google servers Backup account Select the account used to back up data Automatic restore When reinstalling an application backed up settings and data will be restored Factory data reset Reset...

Page 352: ...Settings 343 Access Backup and Reset Options 1 From home tap Apps Settings 2 Tap Backup and Reset The Backup and reset menu opens ...

Page 353: ...data removal The phone will erase all data and reboot Factory Data Reset Tip Before performing a factory data reset on your phone you may want to unmount the microSD card to avoid losing any data you may have stored on it From home tap Apps Settings Storage Unmount SD card to unmount the storage card 1 From the Backup and reset menu tap Factory data reset ...

Page 354: ...te all Your phone will power down and reset itself which may take up to 10 minutes Once the phone has reset it will run through the Hands Free Activation and update processes again When finished you will see the Welcome screen and Setup application See Complete the Setup Screens to start over ...

Page 355: ... phone to read passwords as they are entered Font size Set the size of the screen font Negative colors Invert the screen colors for increased contrast Magnification gestures Zoom in and out by triple tapping the screen and temporarily magnify what is under your finger by triple tapping and holding Notification reminder Set the phone to beep vibrate at set intervals to remind you of any unread noti...

Page 356: ... balance in media players for when earphones are connected Press and hold delay Set the time delay for the press and hold touch gesture Interaction control Limit the areas of touch interaction of the screen disable screen rotation and display application notifications on the Status bar Access Accessibility Options 1 From home tap Apps Settings ...

Page 357: ...Settings 348 2 Tap Accessibility 3 Set available accessibility options Your accessibility settings are applied and saved ...

Page 358: ... Overview You can set the following options in the Language and input settings menu Language and Input Setting Description Language Set the language for your display and menus Default Set the default method for entering text Samsung keyboard Set Samsung keyboard options Google voice typing Set options for Google Voice text entry Voice search Set your voice search options Text to speech options Set...

Page 359: ...350 Access Language and Input Setting Options 1 From home tap Apps Settings 2 Tap Language and input The Language and input settings menu opens 3 Set options The language and input settings are applied and saved ...

Page 360: ...he Language and input settings menu tap Google voice typing to toggle the option on or off A check mark indicates the option is enabled Set Samsung Keyboard Options From the Language and input settings menu tap Settings next to Samsung keyboard and configure your keyboard options Set Voice Output When Using Voice Search From the Language and input settings menu tap Voice search tap a settings opti...

Page 361: ...nd time Set the date and time automatically via the connected wireless network Set date Set the date manually only available when Automatic date and time option is disabled Set time Set the time manually only available when Automatic date and time option is disabled Automatic time zone Set the time zone automatically via the connected wireless network Select time zone Set the time zone manually on...

Page 362: ...Settings 353 Access Date and Time Options 1 From home tap Apps Settings 2 Tap Date and time 3 Set available date and time options Your date and time settings are applied and saved ...

Page 363: ...y life by using a minimal Home screen layout limiting the number of usable apps turning off mobile data when the screen is off and turning off connectivity features such as Wi Fi and Bluetooth Turn On Ultra Power Saving Mode 1 From home tap Apps Settings 2 Tap Ultra power saving mode ...

Page 364: ...e Ultra power saving mode Ultra power saving mode is activated Turn Off Ultra Power Saving Mode 1 From home tap More options Turn off Ultra power saving mode 2 Tap Turn off to disable Ultra power saving mode The phone returns to normal power mode ...

Page 365: ...s battery usage through this settings menu View which functions are consuming your battery s charge and at what percentage You can also display the battery charge remaining as a percentage on the Status bar 1 From home tap Apps Settings 2 Tap Battery ...

Page 366: ...Settings 357 3 Tap Show battery percentage to display the percentage of battery charge remaining on the Status bar 4 Tap items to view details Check your battery condition and access additional options ...

Page 367: ...data The amount of data currently cached Miscellaneous The amount of memory used to store miscellaneous files Available space The amount of storage space currently available SD CARD Mount SD card If an optional SD card is installed but not mounted tap to mount the card and make it available for use Total space If an optional SD card is installed view the total space on it Available space If an opt...

Page 368: ...Settings 359 Access Storage Settings 1 From home tap Apps Settings 2 Tap Storage ...

Page 369: ...Settings 360 3 View memory usage for the different types of information stored in your phone s memory Tap an item for more information ...

Page 370: ...usic documents and other data on your phone Important You can damage a microSD card by improper installation Please be careful when inserting removing or handling it Install a microSD Card Follow the instructions below to install an optional memory card not included 1 Remove the battery cover Lift gently in the direction shown ...

Page 371: ...Insert SD card Insert SD Card all the way gently without bending and with terminals facing down Insert only SD Cards 3 Attach the battery cover Make sure all the tabs are secure and there are no gaps around the cover ...

Page 372: ...ne Important Before removing an optional installed microSD card you must unmount the card first to prevent corrupting the data stored on it or damaging the card For more information see Unmount a microSD Card 1 Using the slot provided gently lift the cover off the phone 2 Carefully slide the card out of the slot ...

Page 373: ...Settings 364 3 Attach the battery cover Make sure all the tabs are secure and there are no gaps around the cover Access Storage Settings 1 From home tap Apps Settings ...

Page 374: ...Settings 365 2 Tap Storage 3 The Total space and available space on the microSD card are displayed ...

Page 375: ...fter which the files CANNOT be retrieved To prevent the loss of important data please check the contents before you format the card Unmount a microSD Card When you need to remove an optional installed microSD card you must unmount the card first to prevent corrupting the data stored on it or damaging the card 1 From home tap Apps Settings Storage 2 Tap Unmount SD card 3 Remove the microSD card See...

Page 376: ...device administrators Unknown sources Allow or deny installation of apps from sources other than the Google Play Store app Verify apps Block or warn before installing apps that may cause harm to your phone Encrypt device Encrypt all data on your phone Encrypt external SD card Encrypt the data on an optional installed SD card Make passwords visible Toggle to show or hide passwords when entering for...

Page 377: ...sing any features that require location assistance you must enable your phone s location services 1 From home tap Apps Settings 2 Tap Security The Security settings menu opens 3 Set your security options Your security settings are applied and saved ...

Page 378: ...Activate this device menu lets you activate a new phone or use additional self service options such as checking the status of an in service phone 1 From home tap Apps Settings 2 Tap Activate this device The Device Self Service menu appears ...

Page 379: ...ewed or set About Device Item Description Software version Check your current software version Hardware version Check your current hardware version Status Check your phone s status Legal information Check copyright information terms of use etc Phone name Change the name of your device other devices see this name when using Mobile hotspot or Bluetooth Model number Check the phone s model number And...

Page 380: ...Settings 371 Access About Phone Options 1 From home tap Apps Settings 2 Tap About Phone 3 Select or view available options Your phone information is displayed ...

Page 381: ...amsung and Galaxy are trademarks of Samsung Electronics Co Ltd 2014 Google Android Chrome Gmail Google Maps Play Music Play Movies TV Play Books Play Newsstand Play Games Drive YouTube Photos Hangouts Google Mobile Services and Google Play are trademarks of Google Inc Other marks are property of their respective owners Screen images simulated Appearance of device may vary ...

Page 382: ...application See Uninstall an App Problem Cannot use phone mail or Internet Solution 1 Check whether you are in an area where signal is weak or outside of the service area Solution 2 Power the phone on again Solution 3 Is the phone in Airplane mode To check whether Airplane mode is enabled From home tap Apps Settings Airplane mode Solution 4 Is mobile data disabled To check that mobile data is enab...

Page 383: ...sprint com mysprint Click Sign in Register and then click Sign up now to get started If you are not the account owner if someone else receives the bill for your Sprint service you can get a sub account password at sprint com mysprint Voicemail Password You ll create your voicemail password when you set up your voicemail See Voicemail Setup for more information on your voicemail password Data Servi...

Page 384: ... a variety of services and information including residential business and government listings movie listings or show times driving directions restaurant reservations and major local event information You can get up to three pieces of information per call and the operator can automatically connect your call at no additional charge There is a per call charge to use Sprint 411 and you will be billed ...

Page 385: ... connection 184 Settings 190 Windows 188 Calculator 214 Calendar 216 Add event 216 Sync Exchange ActiveSync calendar 221 View events 218 Call Forwarding 117 Call Logs Make call from 101 Call Waiting 114 Caller ID 113 Camera 193 Settings 211 Take a picture 194 Viewfinder 195 Car Kit Connect 275 Charger Accessory Port 3 Chrome 191 Clock Alarm 223 Stopwatch 226 Timer 228 World Clock 225 Conference Ca...

Page 386: ...ute threads 155 New messages 150 Read and reply 150 Read messages 151 Report phishing 158 Report spam 158 Search 157 Send message 148 Share pictures 203 Switch accounts 161 Google Chrome 191 Create account 53 Hangouts 246 Sign in 59 Voice search 236 Google Maps 229 Google Play Find and install apps 62 Help 69 Store 62 Google Play Books 231 Google Play Games 231 Google Play Movies TV 231 Google Pla...

Page 387: ...ayout illustration 2 Phone Number Save to contacts 124 Phone Status 370 Phone Update PRL 77 Profile 76 Software 72 Pictures Crop 201 Rotate 199 Share via Bluetooth 207 Share via email 203 Share via messaging 205 Take with camera 194 View 197 Pinch 28 Play Music 232 Play Store 62 Find and install apps 62 Pointer Speed 349 Power Key 3 Power Off 24 Power On 23 Power Saving Mode 354 PRL Update 77 Reje...

Page 388: ...0 Turn off 70 Turn on 71 TTY Mode 284 Turn Device Off 24 Turn Device On 23 Typing 50 Ultra Power Saving Mode 354 Video App 248 Video Camera Record video 196 Videos Record 196 Share via Bluetooth 207 Share via messaging 205 Share via YouTube 209 View 197 Visual Voicemail 105 Listen to multiple messages 108 Options 109 Review 107 Set up 105 Settings 110 Voice Search 236 349 Voice Typing 51 Configuri...

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