Samsung Galaxy Core Prime, User Manual, Page: 101 / 388

Phone App 92
3. Tap to call the number.

The phone dials the number. The call begins when the other party answers.
4. To end the call, tap .

The call ends.
Troubleshooting
Problem : Call does not connect.
Solution 1 : Was the number dialed using the correct area code?
Solution 2 : Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-
1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-
1 emergency number when the phone’s screen is locked with a screen lock:
1. From the Lock screen, tap Emergency call .
2. Tap .

As long as you are in an area covered by wireless service, the emergency call is placed.