Samsung Galaxy Book Flex NP950QCG-X02DE User Manual Download

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Troubleshooting

Q&A

When experiencing problems with the computer, try these
solutions.

Windows

How can I uninstall an application?

Select the Start button ( )

→

Apps

→

Apps &

features

On the list, select an app to delete, and then select

Uninstall

Windows recovery function

If the

Samsung Recovery

application is not supported by the

computer, reinstall Windows using the recovery function of
Windows.

Reinstalling Windows will erase all data saved on the
computer. Back up applications and personal data to an
external storage device before reinstalling Windows.

Select the Start button ( )

→

Update & Security

→

Recovery

Select

Reset this PC

→

Get started

Select

Keep my files

Remove everything

After the system is recovered, select the Start button
( )

→

Samsung Update

to install the required Samsung

applications.

Summary of Contents for Galaxy Book Flex NP950QCG-X02DE

Page 1: ...amsung com User Manual Questo manuale d istruzione è fornito da trovaprezzi it Scopri tutte le offerte per Samsung Galaxy Book Flex NP950QCG X02DE o cerca il tuo prodotto tra le migliori offerte di Notebook ...

Page 2: ...ations 58 Samsung Settings 59 Samsung Security 61 Samsung Update 62 Online Support S Service 63 Samsung PC Help Self help application 64 Samsung PC Cleaner 65 Quick Search Settings Upgrade 66 LCD brightness 68 Volume 69 BIOS Setup utility 75 Battery Troubleshooting 78 Samsung Recovery 83 Windows recovery function 83 Q A Appendix 86 Product specifications 87 Ergonomic tips 91 Safety precautions 101...

Page 3: ...he same as your environment Descriptions are based on the computer s default settings and theWindows 10 operating system Available features and additional services may vary depending on the computer or operating system This user manual describes procedures for using the touchpad mouse and touch screen Instructions for using the touch screen are for models with the touch screen feature Images and s...

Page 4: ...cifications or the contents of this manual may be changed without prior notice due to an upgrade of the computer s functions Instructional icons and expressions Warning situations that could cause injury to yourself or others Caution situations that could cause damage to the computer or other equipment Note notes usage tips or additional information The path you should follow to carry out an instr...

Page 5: ...e gas emissions and saved energy through voluntary labeling Power management setting of this product has been enabled by default and has various timing settings from 1 minute to 5 hours The product can wake with a button press on the chassis from sleep mode Trademarks Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics Intel and Core are trademarks or regist...

Page 6: ...ion The available memory capacity inWindows is less than the actual capacity of memory This is because some memory is required for regular system operations For example for 1 GB 1 024 MB memory installed Windows may report the capacity as 1 022 MB or less Data precautions Samsung Electronics shall not be liable for any data loss Please take care to avoid losing any important data and back up your ...

Page 7: ... depending on the model The items marked as optional may not be provided or may be provided in different locations Since some space on the SSD is reserved for system recovery and operations the available space on the SSD may be less than the actual capacity ...

Page 8: ...Getting started 8 For 15 6 inch models 8 3 4 2 1 6 7 5 Front view For 13 3 inch models 8 3 4 2 1 6 7 5 ...

Page 9: ...er Name Description Microphone You can use the built in microphone Camera Using this camera you can take still pictures and record video Camera indicator light This indicates the camera operating status LCD Touch screen optional The screen s images are displayed here Recognizes touch interactions Only for touch screen models Operating status LED and Illumination sensor Shows the operating status o...

Page 10: ...harged Blue Turned on Illumination sensor The sensor detects the ambient light If the ambient light level becomes too low the computer s backlight will automatically turn on If there is sufficient ambient lighting the computer s backlight will automatically turn off Do not block the sensor Operating status LED and Illumination sensor ...

Page 11: ...rns the computer on and off Thunderbolt 3 port Connect and charge a USB C andThunderbolt 3 device or connect to an external display device Some features may not be supported depending on your device s specifications S Pen Operate the computer by performing touch actions on the screen Right view 1 2 4 3 ...

Page 12: ... take longer to charge the battery when charging a connected device The battery power level may be reduced when charging a connected device while the computer is powered by the battery The charging status of the connected device is not displayed on the computer This charging feature may not be available on some devices Left view 1 2 3 4 Number Name Description Earpiece Headset jack Connect an earp...

Page 13: ... may be dangerous Internal battery Provides power to the computer when not connected to an AC adapter To remove or replace the internal battery take it to a Samsung Service Center You will be charged for this service If the case on the bottom of the device is replaced the laser carved model name serial number and various logos will not be displayed anymore For more information contact a Samsung Se...

Page 14: ... computer automatically when the LCD panel is opened 1 Select the Start button Samsung Settings 2 Select System Auto booting Off Turning the computer on and off Fully charge the battery using the AC adapter before using the computer for the first time Turning the computer on 1 Before turning on the computer check that the battery is charged and charge it if necessary 2 Open the LCD panel ...

Page 15: ... screen appears Follow the activation procedures according to the instructions on the screen to use the computer The computer s date and time may be incorrect when you turn it on for the first time They may also be incorrect if the battery has been fully discharged or removed To set the date and time go to the desktop taskbar and right click the date and clock area Then select Adjust date time and...

Page 16: ... and content may differ depending on the OS version The image displayed on the desktop screen may differ between models and OS versions Unlocking the screen To unlock the lock screen do one of the following Touch screen Swipe upwards from the bottom of the screen Mouse Click the lock screen Keyboard Press any key Touchpad Tap the touchpad If the account has a password enter the password to log in ...

Page 17: ...eceive system notifications such as updates and push notifications such as emails and SNS updates You can also adjust settings conveniently For example you can select wireless network options or adjust the volume and screen brightness via hot keys in the action center Checking notifications 1 Select on the taskbar 2 When the action center panel appears select a message to check it You can enable o...

Page 18: ...rd and touchpad will not be locked The display will rotate automatically depending on the computer s orientation When storing the computer in a bag or carrying it close the LCD panel to protect the computer Basics Using the computer as a tablet You can use the computer as a tablet by folding the LCD panel behind the keyboard 1 Open the LCD panel and rotate it away from the keyboard until it touche...

Page 19: ... unlock it When the computer is in sleep mode press the Power button to unlock the screen You can also switch the computer s display to tablet mode without rotating the LCD panel 1 Select on the taskbar 2 When the action center panel appears select Tablet mode 2 A mode switch confirmation message will appear when the LCD panel is tilted past the transition point Select Yes to switch the computer s...

Page 20: ...form touch actions on the screen Hover the S Pen over items on the screen to access additional S Pen features such as the Air view feature S Pen button Hover the S Pen over the screen and press the S Pen button to display the Air command features The FCC ID of the S Pen can be found below USA only FCC ID A3LEJPN970 ...

Page 21: ... and tweezers are sold separately 1 Firmly hold the nib with the tweezers and remove it Taking out the S Pen Press the end of the S Pen until it clicks to disengage it Then pull the S Pen from the slot To store the S Pen reinsert it into the slot and push slightly until it clicks into place 2 1 ...

Page 22: ...ert a new nib into the S Pen Be careful not to pinch your fingers with the tweezers Do not reuse old nibs Doing so may cause the S Pen to malfunction Do not press the nib excessively when inserting the nib into the S Pen Do not insert the round end of the nib into the S Pen Doing so may cause damage to the S Pen or your device Do not bend or apply excessive pressure with the S Pen while using it T...

Page 23: ...tion and check all saved notes Smart select Use the S Pen to select an area and perform actions such as sharing or saving Refer to Smart select for more information Screen write Capture screenshots to write or draw on them or crop an area from the captured image Also you can capture content that continues across multiple screens at once Refer to Screen write for more information Live Message Inste...

Page 24: ...ted area Save the selected area Smart select Use the S Pen to select an area and perform actions such as sharing or saving You can also select an area from a video and capture it as a GIF animation 1 When there is content you want to capture open the Air command panel and select Smart select 2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select ...

Page 25: ...can draw or highlight items on the screen using the S Pen Before using this feature you must connect the computer to an external display Showing a selected area on an external display device 1 Connect the computer to an external display device 2 Open the Air command panel and select ShowWindow Screen write Capture screenshots to write or draw on them or crop an area from the captured image 1 When ...

Page 26: ...nd hold the Fn key and press the F4 key repeatedly then select Extend for project mode 4 Select Start A frame for selecting area will appear Start is activated only when the project mode is set to Extend 5 Drag to select an area to show in an external display and select Done The selected area will be shown on the external display To fix the ratio of the selected area to the ratio of the external d...

Page 27: ...hen you are finished composing the note select Save Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen with the S Pen You can also insert images or voice recordings into your notes Creating notes 1 Select the Start button Samsung Notes You can also open the Air command panel and select the Create note shortcut ...

Page 28: ...aser by dragging the size adjustment bar Erase all Clear the note Even with a smaller eraser you may still not be able to precisely erase the intended part Composing notes in handwriting mode On the note composer screen select Pen to write or draw with the S Pen Selection mode Eraser mode Pen mode Redo Undo Easy writing pad Changing the pen settings When writing or drawing on the screen tap to cha...

Page 29: ...the front To back Send the input to the back Editing handwritten notes Edit handwritten notes using various editing options such as cutting moving resizing or transforming 1 If a note contains handwriting select To change the shape of the selection select once more 2 Select the input or draw a line around the input to select it To move the input to another location select the input and then drag i...

Page 30: ...note you want to delete on the note list To delete multiple notes tick the notes you wish to delete 3 Select Painting with brushes On the note composer screen select Brush to paint with various brushes When you are finished select Done to insert your painting into the note Eraser mode Change the brush color Brush settings Redo Undo Insert the painting into the note Select a new color using the col...

Page 31: ... apps remotely by pressing the S Pen button or making a movement with the S Pen The S Pen must be charged before you can use the Air actions feature 1 Select the Start button Samsung Settings 2 Select S Pen and select the switch under Air actions to set it to On Icon Status S Pen connected Air actions turned off S Pen charging required S Pen disconnected When you take the S Pen out of the slot the...

Page 32: ... Tapping and holding right clicking To use additional options of an item tap and hold it on the touch screen Touch screen optional Use your fingers on the touch screen to perform actions Touch screen gestures Tapping To select menus options or applications tap the touch screen ...

Page 33: ...d two fingers apart on an image or text Pinch to zoom out Dragging To move an item to another location tap and hold it and then drag it on the touch screen to the desired location Scrolling To scroll up down left or right swipe on the touch screen or ...

Page 34: ...n with protective covers or accessories Touch screen gestures are available for touch screen models runningWindows and work only with some applications Do not subject the touch screen to severe impacts or press it with sharp objects Doing so may damage the touch screen Do not allow the touch screen to come into contact with other electrical devices Electrostatic discharges can cause the touch scre...

Page 35: ...rd Entering text Use the on screen keyboard to enter text To open the on screen keyboard select on the taskbar Some languages are not supported by the virtual keyboard To enter text change the input language to one of the supported languages When using the computer for extended periods it is recommended to enter text with the physical keyboard The on screen keyboard is only available in tablet mod...

Page 36: ...e to convert spoken words into text Add an item from the clipboard Entering uppercase Select before entering a character For all caps tap it twice Changing language keyboards Add keyboards to enter text in other languages Select under Preferred languages and select a language Then select and select a language Copying and pasting 1 Tap and drag your finger across text to select it 2 Tap and hold th...

Page 37: ...ctions with the keyboard Images and available features may differ depending on the model and operating system The keyboard layout may differ depending on the country The hot keys will be mainly explained in this manual Press the Fn Lock key When the Fn Lock key turns on press a hot key When the Fn Lock key is on hot keys are activated without pressing the Fn key ...

Page 38: ...2 Quick Search Search for content on the device quickly If the hot keys do not work properly install the Samsung Settings application Hot key functions Key Icon Description F1 Samsung Settings Launch the Samsung Settings application F2 Screen brightness control Adjust the brightness of the display F3 F4 LCD External monitor Switch between the LCD and an external display device when an external dis...

Page 39: ...pad Use the touchpad to move the cursor or select an item The left and right buttons of the touchpad act the same as the left and right buttons of a mouse Use the touchpad only with fingers The touchpad will not recognize actions of other objects Images and the touchpad layout may differ depending on the model Basic touchpad functions Moving To move the cursor move a finger on the touchpad ...

Page 40: ...art while viewing a website map or image Pinch to zoom out Right clicking This function enables right clicking To right click an item press the right touchpad button Click Dragging To move an icon or an app tile to a desired location press and hold it and then drag it to the target position with the left touchpad button pressed Press and hold the left touchpad button Move ...

Page 41: ...e F5 key to lock the touchpad Configuring touchpad gestures Configure touchpad gestures to use the touchpad more efficiently Select the Start button Devices Touchpad desired options Some options in the touchpad settings may not be available depending on the model ...

Page 42: ...king sure it s you window 7 Repeatedly lift and rest your finger on the fingerprint recognition sensor until setup is complete The fingerprint recognition sensor s location may vary depending on the model Fingerprint recognition You can sign in toWindows apps and services by teaching Windows to recognize your fingerprint Registering your fingerprint Create a password and PIN first to use the finge...

Page 43: ...with your finger To improve recognition performance register the fingerprints of the hand you use most often to perform tasks In dry environments static electricity can build up in the computer Avoid using this feature in dry environments or before using the feature discharge static electricity by touching a metal object 8 Fingerprint registration is complete If you want to add another fingerprint...

Page 44: ...ng on the type and specifications of the memory card Memory card tray Use a memory card to transfer data to other devices You can use data stored on your device such as digital cameras smartphones or tablets on your computer or you can take your saved data to another device Memory cards are sold separately This computer supports the following types of memory cards Abbreviation Description micro SD...

Page 45: ...ert the memory card tray 2 1 Inserting a memory card 1 Insert the ejection pin into the hole on the memory card tray and gently remove the memory card tray from the memory card tray slot 2 Place a memory card on the memory card tray with the gold colored contacts facing downward ...

Page 46: ...ou cannot format write or delete data on the card Removing a memory card 1 Insert the ejection pin into the hole on the memory card tray and gently remove the memory card tray from the memory card tray slot 2 Remove the memory card and reinsert the memory card tray Formatting a memory card Before using the memory card for the first time you should format the memory card to remove unwanted data For...

Page 47: ...or Thunderbolt 3 port HDMI port External display Connecting the computer to an external display device can be useful for presentations or when watching a movie The cables and adapters required to connect an external display are sold separately The computer supports USB C display cables USB C display cable Check the available ports on the display device to ensure that it is compatible with the comp...

Page 48: ... Turn on the display and change its display mode to one that supports an external input 5 Press and hold the Fn key and press the F4 key 6 Select a mode PC screen only Show the screen on the computer monitor only Duplicate Show the screen on both the computer and the external display Extend Extend the screen to the external display Second screen only Show the screen on the external display only ...

Page 49: ...or computer models with aWireless LAN card or device AWireless LAN device is optional The pictures in this manual may differ from the actual product depending on the wireless LAN device model About Access Point AP An Access Point AP is a network device that bridges wired and wireless LANs and corresponds to a wireless hub in a wired network Multiple devices can be connected to an AP ...

Page 50: ...ter You can use only non network services To activate Airplane mode on the taskbar select Airplane mode 2 Select a network from the list of detected wireless networks and select Connect automatically Connect 3 Enter a password if necessary and select Next Once the computer has been connected to a wireless network it will attempt to connect to it automatically when it is available If you require a ...

Page 51: ...nsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluet...

Page 52: ... Devices Your computer will display the paired devices 2 Select the device to unpair from your computer and select Remove device Yes The connection to the Bluetooth device will be disconnected 4 Select Bluetooth to select a device you want to add and finish pairing ...

Page 53: ...ces or share files and printers by connecting two computers that supportThunderbolt 3 UsingThunderbolt 3 devices Connect theThunderbolt 3 device to theThunderbolt 3 port Connecting two computers that support Thunderbolt 3 1 Use aThunderbolt 3 cable sold separately to connect the computers via theirThunderbolt 3 ports 2 Select the Start button Windows System Control Panel Network and Internet Netwo...

Page 54: ...ccessories or cover being used theWireless PowerShare feature may not work properly It is recommended to remove any accessories and cover being used before using this feature 1 Press and hold the Fn key and press the F11 key to activate theWireless PowerShare feature 4 On the main computer s Desktop select the icon for the connected computer to access the folder being shared If the computer does n...

Page 55: ...tion RFID card such as a transportation card or a key card placed between the touchpad and the other device Do not place the device on the touchpad when conductive materials such as metal objects and magnets are placed at the back of the device to be charged The device may not charge properly or may overheat or the device may be damaged 2 Place the device you want to charge onto the touchpad with ...

Page 56: ...LCD panel The power charged to the other device may be less than the amount shared to it by your computer If you charge the other device while charging your computer the charging speed may decrease or the device may not charge properly depending on the charger type The charging speed or efficiency may vary depending on the computer s condition or the surrounding environment If the remaining batter...

Page 57: ...ing on the model Applications that are provided by Samsung can be installed from Samsung Update Third party software related services For descriptions about and service requests for third party applications please contact the relevant manufacturer Some troubleshooting actions in response to service requests may not work depending on the application manufacturer ...

Page 58: ...o Set sound settings Input Set input functions and settings S Pen Set S Pen features and settings Quick settings Manage the quick settings displayed on the taskbar About View the application version Samsung Settings Samsung Settings a Samsung integrated settings application offers various settings functions Images and features may differ depending on the model and the application version 1 Select ...

Page 59: ... Privacy Folder and select the Hide switch 2 Enter the password and select OK 3 Check the privacy folder in the File Explorer You can save or move files into the privacy folder Samsung Security Create a privacy folder to hide private files on your computer from other users Also you can set the various privacy protection feature such as the secret screen feature or blocking recording feature Featur...

Page 60: ...e microphone You can protect your computer system and your privacy safely Select the Start button Samsung Security Block Recording and then select the switch to turn on the block recording feature Hiding the privacy folder Press and hold the key and press the F12 key to hide the privacy folder Alternatively select the Start button Samsung Security Privacy Folder and select the Show switch The priv...

Page 61: ...ers and applications over the Internet Keep the computer performing better and more stably with Samsung Update To check for available updates the computer must be connected to the Internet Only applications that have been installed with this application can be updated Images and features may differ depending on the model and the application version 1 Select the Start button Samsung Update 2 Read a...

Page 62: ...blems you have with your computer using the online chat and remote control program You can receive the help when you are having trouble using Samsung software You can access the online service for free for a certain period of time after purchasing your computer Online Support S Service may not be offered or its version may be different depending on the model you are using If Online Support S Servi...

Page 63: ...hen you access content When you register your computer in the Settings menu you can view its information on the Samsung PC Help app Samsung PC Help Self help application Use Samsung PC Help to access help related content for Samsung computers from a smartphone Watch the Samsung PC Help videos to become familiar with new functions or to find solutions to problems For more information visit www sams...

Page 64: ...tem using theWindows Restore feature System Cleaner You can optimize the computer s performance by freeing up system resources that are not in use Samsung PC Cleaner Samsung PC Cleaner helps your computer maintain its performance by using the timeline manager feature and the system cleaner feature The screen and available features may differ depending on the model and the application version Selec...

Page 65: ...art button Quick Search Alternatively press and hold the Fn key and press the F12 key 2 Tap to select the types of content you want to search 3 Tap the search field to enter a keyword Content on your computer will be searched If you choose a search category you can get more exact results ...

Page 66: ...e F3 key Controlling brightness using the taskbar 1 On the taskbar select 2 Drag the adjustment bar to the desired brightness Brightness adjustment bar The LCD screen is automatically set to the brightest level when the AC adapter is connected The LCD screen automatically becomes dimmer when the AC adapter is disconnected The computer has an automatic screen brightness adjustment to extend the bat...

Page 67: ...s based on your activity Some options may not be available depending on the model 1 Select the Start button Samsung Settings 2 Select Display QLED Auto mode and then select an option QLED Auto mode Optimizes the screen automatically for the currently running program Dynamic Makes scenes more vivid and clear Standard Appropriate for normal environments and convenient for most situations Reading App...

Page 68: ...ct on the taskbar 2 Drag the adjustment bar to the desired volume Volume adjustment bar Volume Adjust the system volume or sound volume when playing music or video Controlling volume using the keyboard To turn down the volume press and hold the Fn key and press the F7 key To turn up the volume press and hold the Fn key and press the F8 key ...

Page 69: ... screen appears If the password screen or theWindows start screen appears restart the computer and try again BIOS Setup utility Define a boot password change the boot priority or configure the installed chipsets Incorrect settings may cause the system to malfunction or crash The BIOS setup screens menus and items may appear differently depending on the model and BIOS version BIOS setup functions a...

Page 70: ...OS setup Setup menu SysInfo View the basic specifications of the computer Advanced Configure the chipsets and additional functions Security Configure security functions Boot Configure peripherals and boot related settings The BIOS setup screen appears only in English The BIOS screen The BIOS setup screen appears as shown below You can change BIOS settings using the keyboard or mouse ...

Page 71: ...rd is disabled HDD Password high security level This password is required to access the hard disk drive HDD from another computer This password may not be supported depending on the model Boot password Setting a password with the BIOS enhances protection against viruses and hacking attacks Do not forget your password or expose it to others If you forget the Supervisor Password or HDD Password requ...

Page 72: ...the computer For some models if the password entered message appears in the Setup Notice window select Ok to complete the setup Setting a boot password 1 Turn on the computer 2 Before the Samsung logo appears press the F2 key several times 3 Access the Security menu 4 Select a password type Supervisor Password User Password or HDD Password If you cannot select an item or the HDD Password Frozen me...

Page 73: ...e Ok to save and restart Select Exit Ok to restart without saving the changes Removing a password 1 Turn on the computer 2 Before the Samsung logo appears press the F2 key several times 3 Access the Security menu 4 Select a password type Supervisor Password User Password or HDD Password 5 Enter the current password and select Ok 6 Without entering any characters select Ok Ok 7 Select Save Ok to sa...

Page 74: ...or a short time only the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display You can make the actual battery charge and the remaining charge display the same by discharging the battery completely using the Battery Calibration function and then recharging it again The screen images and terms may differ from the actual product depend...

Page 75: ...o explode or damage the computer Incorrectly connecting the charger may cause serious damage to the computer This computer is equipped with an internal battery The battery is not user serviceable or user replaceable To safely remove or replace the battery take the device to a Samsung Service Center You will be charged for this service You can use the computer while it is charging but the battery c...

Page 76: ...apter from the computer to view the current battery charge when the computer is turned off 10 00 2013 7 1 3 When the battery is fully charged the operating status LED turns green Disconnect the AC adapter from the computer Operating status LED Status Red Charging Green Fully charged Blue Turned on 4 Unplug the AC adapter from the electric socket Do not allow the adapter to make contact with your s...

Page 77: ...eries please be sure to save your work first Instruction messages related to battery life are displayed properly when the Samsung Settings application is installed on your computer The messages may vary depending on the model and software version Saving battery power On the taskbar select Battery saver Battery saver mode is activated Battery saver mode is disabled when the AC adapter is connected ...

Page 78: ...s with less than 64 GB of storage If you cannot access the Samsung Recovery application refer toWindows recovery function Some functions may differ or may be unavailable depending on the version Refer to the application s help information The Samsung Recovery application Recovery Backup is not available when using CD DVD drives Recovering the computer erases the data or applications saved after a ...

Page 79: ...You can restore the computer to its factory default settings If necessary back up important data to an external storage device before restoring the system See Backing up data 1 When the computer startsWindows Select the Start button Samsung Recovery When the computer does not startWindows Turn on the computer and press the F4 key several times before the Samsung logo appears ...

Page 80: ...oose a storage device to save the data to and then select Start backup The backed up folders or files can be saved only on an external storage device Connect an external storage device to your computer first and then select the external drive 4 Follow the on screen instructions to complete the backup Backing up data Back up important data to an alternate internal drive or an external storage devic...

Page 81: ...the on screen instructions to complete data recovery Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage device to recover the computer to that point 1 When backing up to an external storage device connect the device to the computer 2 Select the Start button Samsung Recovery ...

Page 82: ... must be large enough to hold the data from the current drive Purchase an external hard drive connector separately to connect the new drive to the computer WhenWindows is installed on a non user replaceable disk such as an eMMC you cannot copy the drive 1 Connect the new drive to the computer with an external hard drive connector 2 Select the Start button Samsung Recovery 3 Select Create a factory...

Page 83: ...cation is not supported by the computer reinstallWindows using the recovery function of Windows ReinstallingWindows will erase all data saved on the computer Back up applications and personal data to an external storage device before reinstallingWindows 1 Select the Start button Update Security Recovery 2 Select Reset this PC Get started 3 Select Keep my files or Remove everything After the system...

Page 84: ...plications occupy a certain area of the HDD outside ofWindows For models with the Samsung Recovery application the HDD capacity representation inWindows may be smaller than the actual capacity because the Samsung Recovery application uses a hidden area of 5 20 GB of the HDD to save the recovery image and that hidden area is not counted towards the total size available toWindows The size of the Sam...

Page 85: ...a certain angle The angle may differ depending on the model If the computer LED does not turn on automatically press the Power button What is a recovery image This refers to the operating system drivers and software that are converted to a data image It is required to recover the computer and is embedded in the computer s HDD However this is not provided for storage devices where the capacity is l...

Page 86: ... 65W Optional components may not be provided or different components may be provided depending on the model The system specifications are subject to change without notice The Storage device capacity of a computer in which Samsung Recovery is installed is smaller than the product specification For some models it is not possible to add storage or add or replace memory due to the computer s design To...

Page 87: ...erature increases there is a danger of burn injury The instructions in this manual have been prepared so that they can be applied to the range of needs of general users If the user is not included in the range the recommendations should be applied according to the user s needs Images may differ from actual products Ergonomic tips Maintaining proper posture during computer use is very important to ...

Page 88: ...raight line Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing Use an external keyboard and mouse when using the computer for long periods When using an external keyboard and mouse position the devices at the same height as the computer and within comfortable reach Ar...

Page 89: ...iver updates without your knowledge Always recheck equalizer and volume settings before listening to audio To prevent possible hearing damage do not listen at high volume levels for long periods Eye position and display illumination 50cm Position the screen at least 50 cm away from your eyes Adjust the height of the screen so that its top edge is equal to or just below the level of your eyes Avoid...

Page 90: ...ch use stop using the computer and consult a physician Operating conditions Take at least a 10 minute break every hour Avoid using the computer in dark locations Use the computer with as much ambient light as you would when reading a book Indirect illumination is recommended Use a curtain to prevent reflections and glare on the screen While operating a computer and talking on a phone use a headset...

Page 91: ...nection may result in a fire Use the approved adapter or cable included in the product box If you use the unapproved adapter or cable it cause the damage or malfunction of the computer Safety precautions For your safety and security and to prevent damage carefully read the following safety instructions This Safety precautions relate to computer use Some of the content may not be applicable to your...

Page 92: ...rvice Center Failure to do so may result in an explosion or fire Use only properly earthed electric sockets or extension cords Unearthed electric sockets or extension cords may cause electric shock Any connection to unearthed electric sockets or extension cords may produce an electric field from a current leak If water or other substances enter the product disconnect the power cable and contact a ...

Page 93: ...the head may result in suffocation Never heat the computer or the battery or put the computer or the battery into a fire or microwave Failure to do so may result in an explosion or fire Replace a run down battery with a new Samsung approved battery Dispose of worn out batteries properly There is a danger of fire or explosion The battery disposal method may differ depending on your country and regi...

Page 94: ...ters that are supplied with an optional removable battery disconnect the battery Failure to do so may result in electric shock or fire Keep the computer away from water or liquid Water or liquid entering the computer may short circuit the computer resulting in electric shock or fire If the computer is dropped or broken disconnect the power cord and contact a Samsung Service Center For notebook com...

Page 95: ...ff then disconnect the power cord from the wall outlet and phone line from modem There is a danger of electric shock or fire Connect only permitted devices to the connectors or ports of the computer Failure to do so may result in an electric shock or fire Do not place or use the computer on slanted or vibrating surfaces Failure to do so may result in computer malfunction or damage Do not place hea...

Page 96: ...thod only when the Optical Disc Drive has stopped There is a danger of injury Close the LCD panel only after checking if the notebook computer is turned off The temperature may rise and it may cause deformation of the product Do not press the eject button while the CD ROM drive is in operation You might lose data and the disc might be suddenly ejected and could cause an injury Do not drop or hit t...

Page 97: ... to the Optical Disc Drive tray when it is operating There is a danger of injury due to an abrupt ejection Do not use the product if it is cracked or broken Broken glass or acrylic could cause injury to your hands and face Take the device to a Samsung Service Center to have it repaired When using wireless communication LAN Bluetooth etc always follow applicable instructions For example airlines an...

Page 98: ...tured or authorized by Samsung enquire at a Samsung Service Center before connecting the device There is a danger of damaging the product Upgrade Related Do not attempt to upgrade the computer unless you are qualified Otherwise contact a Samsung Service Center or an authorized technician When you upgrade permitted devices according to the manual follow the specified instructions in the manual to u...

Page 99: ...ice e g HDD SSD eMMC please back up the data frequently Storage and movement related Do not store the computer in an enclosed space such as a computer bag while it is running Failure to do so may result in fire Completely shut down the computer before putting the computer into an enclosed space When carrying the notebook computer with other items such as the adapter mouse books etc take care not t...

Page 100: ...els can cause problems with the display but a small number of bad pixels does not generally affect computer performance Samsung s quality standards for bad pixels are as follows Bright dot 2 or fewer Black dot 4 or fewer Combination bright and dark 4 or fewer Clean the LCD screen with a soft cloth dampened with computer cleansing detergent Do not use excessive force Doing so may damage the LCD scr...

Page 101: ...itch make sure that the switch is in the proper position for your area Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when setting up your work area Never insert objects of any kind into the computer ventilation openings Important safety information Safety...

Page 102: ...ied technician performs the task When the computer is turned off a small amount of electrical current still flows through the computer To avoid electrical shock always unplug all power cables remove the battery and modem cables from the wall outlets before cleaning the system Ensure that the fan vents on the bottom of the casing are clear at all times Do not place the computer on a soft surface do...

Page 103: ...ut by authorized service centers 5 Do not allow the portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC Power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Unplug the system from the wall outlet and conta...

Page 104: ...ng of old batteries THERE IS RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECTTYPE DISPOSE OF USED BATTERIES ACCORDINGTOTHE INSTRUCTIONS Replacement parts and accessories Use only replacement parts and accessories recommended by manufacturer To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord Do not use this product in areas classified as hazardous Such area...

Page 105: ...iation when open Avoid exposure to the beam Connecting and disconnecting the AC adapter The socket outlet shall be installed near the equipment and shall be easily accessible Do not unplug the power cord by pulling the cable only Laser safety All systems equipped with CD or DVD drives comply with the appropriate safety standards including IEC 60825 1 The laser devices in these components are class...

Page 106: ...system USA only The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C7 or C5 connector for mating with appliance inlet on the computer Power cord requirements The power cord set all plugs cable and AC adapter plugs you received with your computer meets the requirements for use in the country where you purchased your equipment Power cord sets for use ...

Page 107: ... compliance statements Wireless guidance If fitted with 2 4 G band or 5 G band Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in the notebook system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific c...

Page 108: ...l be used See the manufacturer System Restoration Kit or contact the manufacturer s technical support for additional information Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11ABGN also known as wireless Ethernet orWi Fi and Bluetooth communication...

Page 109: ...America and Canada USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving Do not hold any component containing the radio such that the antenna is very close to touching any exposed parts of the body especially the face or eyes while transmitting Do not operate the radio or attempt to transmit data unless the antenna is connected if n...

Page 110: ...rease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The Part 15 radio device operates on a non interference basis with other devices operating at this frequency Any changes or modification to said product not expressly approv...

Page 111: ...e frequency range 5 15 to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause interference with and or damage this device If necessary the user should consult the dealer or an experienced radio television technician for addi...

Page 112: ...xperts drawn from industry government and academia after extensive reviews of the scientific literature related to the biological effects of RF energy Before a new model is available for sale to the public it must be certified to the FCC that it does not exceed the exposure limit established by the FCC Evaluation per each model is performed in positions and locations e g at the bottom on the body ...

Page 113: ...e to a wireless base station antenna the lower the power output For body worn operation this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product Non compliance with the above restrictions may result in violation of FCC RF exposure guidelines RF exposure or SAR information can be viewed on line at www fcc gov oet ea fccid This site uses this produ...

Page 114: ...ics Co Ltd 129 Samsung Ro Yeongtong Gu Suwon City Gyeonggi Do 443 742 Korea Samsung Electronics Suzhou Computer Co Ltd No 198 Fangzhou Road Suzhou Industrial Park Jiangsu Province 215021 China Tel 86 512 6253 8988 Samsung ElectronicsVietnam Co Ltd Khu Cong nghiepYen Phong 1YenTrung Yen Phong Bac Ninh Viet Nam 2300325764 Tel 84 222 369 6875 For the web or the phone number of the Samsung Service Cen...

Page 115: ...z sont réservés uniquement pour une utilisation à l intérieur a n de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux Canada Innovation Science and Economic Development Statement This device contains licence exempt transmitter s receiver s that comply with Innovation Science and Economic Development Canada s licence exempt RSS s Operatio...

Page 116: ...om India only For more information on safe disposal and recycling visit our website www samsung com in or contact our Helpline numbers 18002668282 180030008282 This product is RoHS compliant WEEE symbol information Correct disposal of this product Waste Electrical Electronic Equipment Applicable in countries with separate collection systems This marking on the product accessories or literature ind...

Page 117: ...an death or personal injury caused by Samsung s negligence Correct disposal of batteries in this product Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that...

Page 118: ...ng location go to our website www samsung com recycling or call 1 800 SAMSUNG USA only This Perchlorate warning applies only to primary CR Manganese Dioxide Lithium coin cells in the product sold or distributed ONLY in California USA Perchlorate Material special handling may apply see www dtsc ca gov hazardouswaste perchlorate Dispose unwanted electronics through an approved recycler To find the n...

Page 119: ...ome content may differ from the computer depending on the region service provider software version or computer model and is subject to change without prior notice English 03 2020 Rev 1 2 www samsung com ...

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Samsung Galaxy Book Flex NP950QCG-X02DE, User Manual

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