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Reference Manual

Personal Computer

Model No. 

CF-52 Series

  

We recommend that this Reference Manual be printed.

Summary of Contents for Toughbook CF-52AJC15AM

Page 1: ...1 Reference Manual Personal Computer Model No CF 52 Series We recommend that this Reference Manual be printed ...

Page 2: ... can mute the sound at startup A Right click the desktop and click Personalize Sounds B Remove the check mark from Play Windows Startup sound and click OK If high frequency sound occurs around keyboard while using the computer check the settings for the USB power saving func tion A standard user needs to enter an administrator password and click OK z Set USB selective suspend setting to Enabled A ...

Page 3: ...gging on to Windows It may not appear in some application conditions 1 Only for model with Mobile Intel PM45 Express Chipsets Key Function Pop up icon Fn F1 Fn F2 LCD brightness Fn F1 down Fn F2 up Fn F3 Display mode switching Î page 43 When an external display a projector etc is connected you can change the dis play mode The change you made may not be effective until Enter is pressed You can also...

Page 4: ... volume press and hold Fn and press F5 or F6 intermittently z This does not work on beeps or speakers connected to the USB port Fn F7 Activate sleep Î page 10 Fn F9 Remaining battery charge When the battery pack is inserted in the computer Î page 17 Fn F10 Activate hibernation Î page 10 Fn Ð Fn Ï Only for model with touchscreen Keyboard LED Fn Ð down Fn Ï up Key Function Pop up icon ...

Page 5: ...ination A Press Fn once Locked B Press another key Lock released z When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 2 Show status on screen Displays the Fn key status when on the notification area is clicked Fn is locked Fn is not locked Disable popup The pop up icon ...

Page 6: ...hard or sharp objects that may leave a mark may scar or stain the surface causing the touchscreen to malfunction Do not apply too much pressure when operating the touchscreen Only a light touch is required to operate the touchscreen Applying too much pressure may damage the surface When the touchscreen becomes dirty wipe it with an approved soft cloth The touchscreen is specially treated to preven...

Page 7: ... input area is defined by the LCD display screen Touching the screen outside of the display area may result malfunctions or damage to the touchscreen Do not apply excessive force to the touchscreen Do not lift the computer while holding the LCD screen or allow the screen to be twisted Do not place any objects on the LCD screen Any of the above may cause the touchscreen glass to break or may damage...

Page 8: ... Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Using the stylus touch each of the target marks one by one Calibration by a standard user NOTE z Perform the following calibration for each user 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Using the stylus touch each of the target marks one by one and then click...

Page 9: ...eep or hibernation In the default setting you are requested to enter the Windows password when the computer resumes z Do not enter sleep or hibernation in the conditions below otherwise the data or file may be corrupted sleep or hibernation may not work or malfunction may occur in the computer or the peripheral devices When any of the multimedia pocket device indicator the hard disk drive indicato...

Page 10: ...ke 1 or 2 minutes to enter sleep or hibernation Do not touch any key though the screen becomes dark z At the beep 1 immediately release the power switch After releasing the switch do not operate it until the power indi cator blinks or goes off If you press and hold the power switch for longer than 4 seconds the computer will forcibly shut down and unsaved data will be lost even if you have set Whe...

Page 11: ... when the computer is on a network Touch the keyboard except for password input touch pad touchscreen only for model with touchscreen or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Close or open the display Shut down or restart Windows Enter sleep or hibernation Wait approximately 1 minute Operate the wireless switch Insert and remove the SD ...

Page 12: ...ave changes z The setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Changing...

Page 13: ...press Enter 5 Enter your password again in Confirm New Password and press Enter 6 Press F10 and then select Yes and press Enter CAUTION z Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support z When running the Setup Utility do not leave and go away from your computer even for a short time since other peopl...

Page 14: ...tion of the data 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility Î page 77 CAUTION z For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed z You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password beforehand Î page 13 z When you have y...

Page 15: ...ead written and from being used to start the computer You can protect your data from unauthorized access or accidental overwriting 1 Select Disabled in Optical Drive in the Advanced menu of the Setup Utility Î page 75 NOTE z This does not work for USB CD DVD drive Disabling CD DVD Drive ...

Page 16: ...s in progress Green The battery is fully charged Blinking green In high temperature mode the battery pack is discharging the power to 80 1 of normal tem perature mode Î page 18 Do not remove the battery pack in this status Red The remaining battery is approximately 9 or less Blinking red The battery pack or the charging circuit is not operating properly Blinking orange The battery cannot be charge...

Page 17: ... actual remaining battery charge in the cases as below To correct the display perform the Battery Recalibration Î page 20 The battery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in sleep for a long time without power supply from the AC adaptor z The battery ...

Page 18: ...equivalent to an 80 charge level for normal temperature mode z After switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged z In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the compu...

Page 19: ...rams and Windows then confirm that the power indicator is off z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again z Connect the AC adaptor and charge the battery z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again When the computer enters hibernation with the battery do...

Page 20: ...e requests shut down of Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts NOTE z The temperature range should be 10 C to 30 C 50 F to 86 F z The battery recalibration may take a long time due to the large b...

Page 21: ...time Charging starts automatically when the AC adaptor is connected to the computer z Use only the specified battery pack with your computer z In sleep do not remove replace the battery pack Otherwise your data will be lost and the computer may be damaged 1 Turn off the computer z Do not use the sleep function 2 Reverse the computer and remove the cover A Press and hold the mark part A and slide t...

Page 22: ... connector 4 Slide the cover back Push the cover until it clicks CAUTION z Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer z Do not remove the battery pack forcibly when the latch is locked Doing so may damage the battery pack ...

Page 23: ...tion manuals of the devices carefully 1 Disable the multimedia pocket device function A Click on the notification area and click B Select the multimedia pocket device C Confirm that the multimedia pocket device indicator and the hard disk drive indicator indicators are not lit z These steps are not necessary when Removing the device after turning off the computer is not displayed The device does n...

Page 24: ... damaged z When raising the slot side upward and inserting the device be careful not to apply any impact to the device z When you carry the computer confirm that the release button is surely locked so that the device does not fall z Be sure to insert the device into the multimedia pocket for use NOTE z You can see that the device is recognized or not by clicking and then double clicking If the dev...

Page 25: ...h Windows z When inserting or removing a disc be careful not to touch the lens of the drive z Do not leave the tray open and do not touch the lens The lens and disc can become dusty in some conditions It may cause malfunction in reading or writing z Do not apply excessive force to the tray in the open position z Never insert a foreign object such as a paper clip into the CD DVD drive Doing so may ...

Page 26: ...e surface of the disc with a ballpoint pen or other writing instrument Do not attach stickers to discs Do not drop bend or place heavy objects on top of discs Do not place or store discs in locations exposed to heat direct sunlight humidity or dust If a disc is brought from a cold to a warm location condensation may form on the disc For read only discs wipe off the condensation using a soft dry li...

Page 27: ...dge type or removable cartridge type can be used 2 Does not support DVD RW Ver 1 0 z You can read from the following discs Disc Information CD R CD RW DVD RAM 1 DVD R DVD R DL DVD RW 2 R R DL RW CD ROM CD DIGITAL AUDIO CD TEXT CD EXTRA Video CD Photo CD DVD ROM DVD Video Recordable VIDEO CD ...

Page 28: ... Corporation HITACHI MAXELL Ltd R RW MITSUBISHI KAGAKU MEDIA CO Ltd RICOH Co Ltd High Speed RW RICOH Co Ltd R DL MITSUBISHI KAGAKU MEDIA CO Ltd DVD R for General 1X SPEED 4 7 GB 1 2X SPEED 4 7 GB 1 4X SPEED 4 7 GB 1 8X SPEED 4 7 GB 1 16X SPEED 4 7 GB DVD R DL 2 4X SPEED 8 5 GB 2 8X SPEED 8 5 GB DVD RW 1X SPEED 4 7 GB 9 4 GB 1 2X SPEED 4 7 GB 9 4 GB 2 4X SPEED 4 7 GB 9 4 GB 2 6X SPEED 4 7 GB 9 4 GB...

Page 29: ... DVD Video DVD Video with multiple region codes Confirm Region appears Select the region code and click OK Play now begins CAUTION z You can change the region code setting up to 5 times including the initial setting Be extremely careful because you cannot change the region code anymore after the fifth change even if you reinstalled the operating system z Any problem resulting from illegal changing...

Page 30: ... the end allows the tray to come out The position of the emergency hole depends on the drive z For AutoPlay CD DVD If an AutoPlay CD DVD does not start after the computer resumes from sleep or hiber nation remove the disc from the drive and then reinsert it after waiting 15 seconds An AutoPlay CD DVD may start during file access depending on the status of the disc z When playing back motion video ...

Page 31: ...s Enter and start WinDVD If this file does not exist reinstall WinDVD To access the online manual After starting WinDVD perform either of the following procedures z Click on the WinDVD control panel z Right click on the WinDVD screen and click Help CAUTION z Do not start WinDVD while the hard disk drive indicator is blinking immediately after the computer is turned on z While WinDVD is running do ...

Page 32: ...ind a prob lem in playback try either of the following procedures Uninstall the player software by clicking Start Control Panel Uninstall a program Refer to the instruction manual for the name of player software Set WinDVD as the playback software if you can select the option in the player software settings z Playback may not be possible depending on the DVD recorder or the discs z You must finali...

Page 33: ...my card in the correct card slot Insert the dummy PC Card in the PC Card slot and the dummy ExpressCard in the ExpressCard slot Inserting a dummy card in the wrong slot may cause malfunction of the computer Preparation z Attach the device for the media containing the card driver e g CD ROM Equipment connected to the multimedia pocket cannot be recognized if connected after the card driver installa...

Page 34: ...sly z After repeating insertion and removal some types of card will not be recognized In this case restart the computer z If the computer freezes after resuming from sleep or hibernation remove and reinsert the card If the problem persists restart the computer z When a card is inserted power consumption increases Remove the card when it is not in use especially when oper ating by battery power z T...

Page 35: ...devices For further information refer to the instruc tion manual of the devices Handling and storage cautions z Store the SD Memory Card in the case after removing it from the computer z Do not Disassemble or modify the card Hit bend or drop the card Touch the terminals with fingers or metal object Remove the labels of the card Attach other labels or stickers to the card z Do not place the card in...

Page 36: ...nasonic assumes absolutely no liability for any loss of data recorded by the user or any other damages direct or indirect z Do not forcibly draw out the card otherwise the slot may be damaged z Insert the card in the correct direction otherwise the card and the slot may be damaged z After resuming from sleep or hibernation do not access the SD Memory Card for approximately 30 seconds To insert the...

Page 37: ...37 SD Memory Card 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out ...

Page 38: ...ry hot location for a long time Remove the card immediately after inserting it To insert the card 1 Insert the Smart Card with the contact part A in front z Insert the card until it surely fits in the slot To remove the card 1 Press the eject button B The Smart Card pops out CAUTION z Use the eject button to remove the card otherwise the reading contact may be damaged Inserting Removing the Smart ...

Page 39: ...by static electricity from the human body When inserting and removing RAM modules do not touch the terminals or internal components and do not allow foreign particles to enter the slots Doing so may cause damage fire or electric shock This computer has 2 RAM module slots z At purchase the RAM module is in SLOT 1 z When using an extra RAM module insert it in SLOT 2 1 Turn off the computer z Do not ...

Page 40: ...d battery pack CAUTION z Set the cover correctly and tighten the screw firmly NOTE z If it is hard to insert or to press down the RAM module do not try forcibly but check the module s direction z Use the appropriate screw driver so as not to strip the thread of screw z If the RAM module is recognized correctly the total size of the main unit memory and RAM module memory is dis played on the Inform...

Page 41: ...efer to the instruction manual of the port replicator NOTE z Use only the specified port replicator CF VEB522 z Hot or warm docking undocking is not possible with the port replicator z To boot the computer from a USB floppy disk drive or a USB CD DVD drive be sure to connect the USB drive to the USB port on the computer not to the USB port on the port replicator z If you use an external display co...

Page 42: ...model with Mobile Intel GM45 Express Chipsets z When you use the external display only set the suitable number of colors resolution or refresh rate separately from when you use the internal LCD only or when you use the simultaneous display Depending on the settings some external displays may be distorted or may not display the mouse cursor correctly In this case set the settings to lower value z W...

Page 43: ...tches the display between the internal LCD and the external display the projector etc Only for model with Mobile Intel GM45 Express Chipsets z When an external display is connected to an optional port replicator CF VEB522 the display switching may work dif ferently from the above For further information refer to the instruction manual of the port replicator Extended Desktop The extended desktop fu...

Page 44: ...xtended Desktop be sure to use the Intel Graphics Media Accelerator Driver for Mobile screen If you use other methods e g display setting etc the screen may not be displayed correctly Only for model with Mobile Intel GM45 Express Chipsets z The pop up icon displayed by Fn key combination appears only on the primary device z Only for model with touchscreen Set the internal LCD to the primary device...

Page 45: ...nstruction manual of the USB device To remove the USB device 1 Disable the USB device A Click on the notification area and click B Select the USB device z These steps are not necessary when Removing the device after turning off the computer is not displayed The device does not appear in the list in step B 2 Remove the USB device CAUTION Only for model with Smart card slot z If you double click USB...

Page 46: ...mally remove the USB device and restart the computer z If the computer enters sleep while a USB keyboard or mouse is connected touching the USB keyboard keys or mouse will resume the computer z When the USB device is removed and then inserted while the computer is on may appear in the Device Manager and the device may not be correctly recognized In this case remove and connect the device again or ...

Page 47: ...e IEEE 1394 device 2 Open the cover and connect the IEEE 1394 device to the IEEE 1394 interface connector A For further information refer to the instruction manual of the IEEE 1394 device NOTE z You may need to install the driver for the IEEE 1394 device Follow the on screen instructions or refer to the instruction manual of the IEEE 1394 device To remove IEEE 1394 device CAUTION z Turn off the IE...

Page 48: ...irst joint of your index finger on the sensor as illustrated to the right B Slide your finger toward yourself while keeping it in contact with the fingerprint sensor C Slide your finger down until the sensor is visible z When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surf...

Page 49: ...your computer and log on Windows We recommend you use the Fingerprint Reader in combination with the TPM Trusted Platform Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further steps refer to the Protector Suite Help menu z Click Start All Programs Protector Suite Control Center Help Help Overvie...

Page 50: ...not be any negative interaction with any third party software and will not accept any responsibility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM z Click Start input c util drivers tpm readme pdf in Search programs and files and press Enter 2 Fingerprint Utility Installation Performed by the Computer Administrator A Log on to Windows as...

Page 51: ...lly read the License Agreement and then click Accept C Select an enrollment mode and click Apply z Enrollment mode You can make the configuration for the enrollment only once during this initialization phase Enrollment to the biometric device All enrolled fingerprints are stored directly in the fingerprint sensor The user data will be secured by the hardware protection keys obtained by the fingerp...

Page 52: ...ick Power on security status Change D Click Edit and Add the check mark to Enable power on security and then click Apply E Click Identity Power on Password F When the Power on Security screen appears click Manage Passwords G Select Power On in Password Types and click Set password H Enter the Power On password and click OK I Click Close J Add a check mark for Power On in Password Types K Enter the...

Page 53: ...l not be displayed on the screen You can use up to 32 alphanumeric characters including spaces The case upper lower is ignored Use only the upper horizontal row of numeric keys to input your password You cannot use Shift and Ctrl to input a password F Enter your password again in Confirm New Password and press Enter 2 Set the High Security Level A Select Fingerprint Security and press Enter B Sele...

Page 54: ...r passport data Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the hard disk drive or when reinstalling Windows This file contains the fingerprints encryption keys and logon authentication data NOTE z How to Backup Select Identity in Account Operation to save the user data Click Start All Programs Protector Suite Control Center Identity Account Op...

Page 55: ...ine under the conditions below Wipe off stains or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation z Static electricity may also cause the sensor to malfunction To make your finger static free touch a metal surface before placing it on the...

Page 56: ...user A Click Start All Programs Protector Suite Control Center B Click Identity Account Operation C Click Delete user data At the confirmation message click Yes D Enter Windows log on password then click Submit Confirm that there is no item in Password Types 3 Uninstall Protector Suite Performed by the Computer Administrator A Log on to Windows as an Administrator B Close all programs C Click Star...

Page 57: ...og and you will be prompted for a password If you do not use backup password enter your Windows log on password Otherwise enter your backup password CAUTION z We recommend you set the backup password If biometrics authorization does not work there is no way to backup your data C Deleting the passport Use the Delete your data wizard Please note that all your stored secret data passwords File Safe e...

Page 58: ...k B using the telephone cable included C z Hold the cable so that the shape of the connector D matches the port and insert fully until it clicks 2 Click Start Control Panel Connect to the Inter net Dial up and change the settings as necessary NOTE z Do not enter sleep or hibernation during communications z To remove the cable press and hold the lever and pull out Connecting the Internal Modem with...

Page 59: ...click OK To set the time to return the computer to sleep The computer will enter sleep after the set time even when the communication is not completed You can avoid such uncom pleted communication if you select Never but the computer does not return to sleep after resuming by a phone call A Click or on the notification area and click More power options Change when the computer sleeps B Set the exp...

Page 60: ...he AC adaptor z Even when a password is set in the Setup Utility and Password On Boot is set to Enabled entering the password is unnecessary for turning on or resuming the computer z The Power On by LAN function is off under the following conditions When you turn the computer off by pressing the power switch for 4 seconds or longer e g after a hung up When you reattach the AC adaptor and battery p...

Page 61: ... R 82567LM Gigabit Network Connection and then click Advanced 6 Click Enable PME in Property and select Enabled in Value and then click OK NOTE z The computer may accidentally turn on if the linkage status is changed To prevent the accidental startup make the setting by the following steps A Click Start Computer System properties Device Manager z A standard user needs to enter an administrator pas...

Page 62: ...on and click Power Management 3 Select the setting for Allow the computer to turn off this device to save power and Allow this device to wake the computer and click OK z We recommend you to make the above 2 settings ON OFF simultaneously NOTE z The computer may start up if accessed by another computer on the network The following procedure can be used to prevent startup due to unintentional access...

Page 63: ...witch enables all wireless devices when it is set to ON NOTE z If you uninstall the Wireless Switch Utility set the wireless switch to ON beforehand z Do not turn on off the switch repeatedly at too short intervals z Do not restart log off or enter sleep or hibernation immediately after turning on off the switch z Do not turn on off the switch while Windows is starting up z To use wireless communi...

Page 64: ...o change the function of the wireless switch In the default setting the wireless switch enables devices that you select turning the wireless switch off last time You can change this function Selects the device for which to turn the device status on each time with the dialog box Display a dialog each time you set the wireless switch to ON so you can choose which wireless device to enable Turns on t...

Page 65: ...y works The Wire less Switch Utility has already been installed at the factory z To use the utility set Wireless Switch to Enabled in the Advanced menu of the Setup Utility Î page 75 Status indication After installation the Wireless Connection Disable Utility is automatically started after a user is logged in An icon appears when click on the notification area Indicates that the utility is enabled...

Page 66: ...ble ON Enables the Wireless Connection Disable Utility to monitor the LAN port and disable wireless connection when a LAN cable is connected Monitoring LAN Cable OFF Disables the Wireless Connection Disable Utility and enables wireless connection regardless of whether a LAN cable is con nected or not Exit Exits the Wireless Connection Disable Utility and enables wireless connection ...

Page 67: ...oven is used near by z To use wireless LAN set Wireless LAN to Enabled default in the Advanced menu of the Setup Utility Î page 75 z It may take some time to turn off wireless LAN after switching the wireless switch to off Before using a wireless LAN turn the wireless LAN communication on Turning on off the wireless LAN communication 1 Slide the wireless switch to turn ON OFF wireless LAN Î page 6...

Page 68: ... to connect to the wireless LAN access point When the icon on the notification area is changed to the wireless LAN setting is complete 5 Click Close NOTE z The settings depend on the network environment For further information ask the system administrator or the person in charge of the network z If you use the stealth type wireless LAN access point which restricts automatic detection of the wirele...

Page 69: ...Computer System properties Device Manager z A standard user needs to enter an administrator password B Double click Network adapters and double click Intel R Wireless WiFi Link 5100 C Click Advanced and then select Wireless Mode in Property D Select the settings in Value e g 5 802 11a g E Click OK If you enable or disable 802 11a using the pop up menu of Wireless Switch Utility the setting in Devi...

Page 70: ... on off status of wireless communication not the IEEE802 11a setting z If the setting is changed in Device Manager the display will be changed accordingly z You can check the wireless LAN communication status in Intel PROSet Wireless Software Perform the following procedure Click Start All Programs Intel PROSet Wireless WiFi Advanced Statistics To check the Wireless LAN network status ...

Page 71: ...ptor z Do not use sleep or hibernation 2 Remove the battery pack Î page 21 3 Insert Remove the hard disk drive z To remove Slide and hold the latch A and slide the cover B carefully The hard disk drive is attached behind the cover z To insert Insert the hard disk drive until it clicks 4 Insert the battery pack Î page 22 CAUTION z Confirm that the latch is surely locked so that the hard disk drive ...

Page 72: ...e Setup Utility with Supervisor Password z You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password z Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password In...

Page 73: ...h Japanese Model No Computer information cannot be changed Serial No Processor Type Computer information cannot be changed Processor Speed Memory Size Available Memory Video RAM Only for model with Mobile Intel PM45 Express Chipsets Hard Disk BIOS Computer information cannot be changed Embedded Controller Accumulative Operating Time Access Level ...

Page 74: ...n Touchscreen Mode is set to Auto Depending on the touchscreen mode setting either Touchscreen Mode or Tablet Mode is displayed Display The display during the Windows start up process When an external display is not connected the information appears on the internal LCD even though the External Monitor is selected Only for model with Mobile Intel PM45 Express Chipsets External Monitor Internal LCD ...

Page 75: ...cution Prevention DEP Disabled Enabled Core Multi Processing Disabled Enabled Intel R Virtualization Technology Disabled Enabled Intel R Trusted Execution Technology Only for model that supports Intel R AMT Disabled Enabled Optical Drive Disabled Enabled Serial Port Disabled Enabled LAN Disabled Enabled Power On by LAN Can be changed only when LAN is set to Enabled To use Power On by LAN make addi...

Page 76: ... Slot Disabled Enabled SD Slot Disabled Enabled IEEE1394 Port Disabled Enabled Smart Card Only for model with Smart Card Disabled Enabled USB Port Disabled Enabled Legacy USB Support Disabled Enabled Boot Menu Boot Option 1 USB Floppy Disk 1 Boot Option 2 Hard Disk Boot Option 3 CD DVD Drive Boot Option 4 LAN Boot Option 5 USB Hard Disk Boot Option 6 USB CD DVD Drive ...

Page 77: ...e boot device in the next Boot Option operates 1 The operation is confirmed by Panasonic USB floppy disk drive optional CF VFDU03U Boot Prompt Configuration Underlined items are the factory presets Hard Disk CD DVD Drive LAN USB Floppy Disk 1 USB Hard Disk USB CD DVD Drive Disabled Security Menu Setup Utility Prompt When Setup Utility Prompt is set to Disabled the message Press F2 for Setup F12 fo...

Page 78: ...erprint Reader Enter the sub menu XAMT Configuration Only for model that supports Intel R AMT Enter the sub menu Exit Menu Save Values and Reboot To reboot the system after saving the changes Reboot Without Saving Changes To reboot the system without saving the changes Save Current Values To save the changes for all Setup options Load Previous Values To load previous values for all Setup options L...

Page 79: ...ied part z To hide the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click z To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE z The magnified text or image in the loupe window is fixed at the moment that the part is magnifie...

Page 80: ...iple keys can be combined for example Ctrl Alt C Click either Right click or Left click to use in combination with the key s selected in step B above z When using the keyboard A Click Keyboard B Click the text box and then press the key used for the shortcut e g Alt Z Ctrl Alt Z etc Window shape Select the shape of the loupe window Autorun You can turn on off autorun of the Loupe Utility and the e...

Page 81: ...d 1 z Modem z LAN z Wireless LAN 2 z Wireless WAN 3 z USB z IEEE 1394 z PC Card check PC Card Controller z SD check SD Card Controller z Express Card z Smart Card 4 z Serial Port z Keyboard z Touch Pad z Touchscreen 5 1 When the PC Diagnostics Utility is running a loud beep will sound so do not use headphones as this time The beep will not sound if mute is using Windows 2 Only for model with wirel...

Page 82: ... 63 During the diagnostic check do not remove the AC adaptor or attach any peripheral devices 2 Turn on or restart the computer and press F2 or Del while Panasonic boot screen is dis played The Setup Utility starts up z If the password is requested enter the Supervisor Password z If you are using the computer after changing the settings from the status at the time of purchase we recommend that you...

Page 83: ... Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of diagnostic check currently running During memory diagnostic check the display may freeze for a long period of time Wait until the process is complete Green No problems discovered Red Problems discovered NOTE z Using the following proce...

Page 84: ...er s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software NOTE z If you run a memory diagnostic check after installing a new RAM module sold separately and the message Check Result TEST FAILED is displayed Remove the additional RAM module and run the diagnostic check a...

Page 85: ...n does not work when you turn on the computer for the first time or just after you reinstall Windows Start and shut down Windows 7 and then you can use the function z Connect the AC adaptor and do not remove it until restoration is complete z If Windows does not start up run System Recovery Options and then click System Image Recovery Î page 86 1 Click Start Control Panel Back up your computer 2 C...

Page 86: ...llowing procedure input the Supervisor Password or the User Password B Release your finger when Advanced Boot Options is displayed C Press Ï Ð to select Repair Your Computer and press Enter System Recovery Options appears D Click Next Do not specify keyboard layouts other than the one already selected E Select the user name registered on Windows F Input the password then click OK z To perform from...

Page 87: ...Supervisor Password F Set the Product Recovery DVD ROM for Windows 7 into the CD DVD drive G Select the Exit menu then select TEAC DV W28EC in Boot Override H Press Enter The computer will restart I Click Run System Recovery Options and click Next J Click Next Do not specify keyboard layouts other than the one already selected K Follow the on screen instructions ...

Page 88: ...daptor and do not remove it until hard disk data erase is complete 1 Turn off the computer and insert the CD DVD drive into the multimedia pocket Î page 23 2 Turn on the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up z If the password is requested enter the Supervisor Password 3 Press F9 At the confirmation message select Yes and press Enter 4 Pre...

Page 89: ...rts z If Enter Password is displayed during the following procedures input the Supervisor Password or the User Password 9 Click Erase the whole data on the Hard Disk for security and click Next 10 At the confirmation message click YES 11 Click Continue 12 Click Continue again 13 Click YES Erasing the hard disk data starts 14 After erasing is completed remove the Product Recovery DVD ROM and click ...

Page 90: ... Î page 12 Computrace software tracks your stolen computer z Computrace software is not included in this computer z Refer to the following URL for Computrace software for installation and available service regions Note that this service is only available in certain regions http www absolute com NOTE z Consult Absolute Software Corp before disposal The Windows files included in the Windows 7 DVD RO...

Page 91: ...MOS Checksum Error Invalid Year System date restored to 01 01 2009 The date and time settings are not correct z Start the Setup Utility and set the correct date and time z If the problem persists the internal clock battery may need to be replaced Con tact Panasonic Technical Support Press F2 to enter setup z Write down the error details and press F2 or Del to start the Setup Utility Change the set...

Page 92: ...r not A Click or on the notification area and click More power options B Click Show additional plans When more than one Copy of Panasonic Power Management is displayed click Change plan settings in the power plan to be deleted and click Delete this plan to delete Sleep or Hibernation Cannot enter sleep or hibernation z Remove USB devices temporarily If the problem persists restart the computer z I...

Page 93: ... distortion Stop and restart playback Cannot change the volume by press ing Fn F5 or Fn F6 z Activate the Windows sound function When it is not active the volume does not change even if is displayed When logging on e g resuming the computer audio is distorted z Perform the following steps to change the audio settings to prevent audio output A Right click the desktop and click Personalize Sounds B ...

Page 94: ...er into the emergency hole A When the diameter of the pin is smaller than this insert the pin slightly down ward Pushing it completely to the end will free the tray so that it can be pulled out The position of the emergency hole differs depending on the drive The disc tray does not close z Do not touch the eject button when closing the tray Other disc operation problems z Use another drive or medi...

Page 95: ...nfirm that Wireless LAN is ON Î page 64 z This computer uses channels 1 through 11 1 when using IEEE802 11b g Check the channel being used by the access point 1 In the case of wireless communications the frequency band being used can be divided into segments so that different communications can be conducted on each band segment A Channel refers to the individual frequency bandwidth divisions Conne...

Page 96: ...some types of devices z In the case that a USB device does not work remove the USB device and con nect it again or connect the USB device to another port The connected mouse does not work z Check the mouse connection z Install the driver compatible with the connected mouse If the mouse does not work even after installing the driver set Touch Pad to Disabled in the Main menu of the Setup Utility Î ...

Page 97: ...ect 2 mouse devices simultaneously z Set Touch Pad to Disabled in the Main menu of the Setup Utility Î page 74 z Set Serial Port to Enabled in the Advanced menu of the Setup Utility Î page 75 Cannot print z Check the printer connection z Turn on the printer z The printer is not online z No paper is in the printer tray or there is a paper jam z Turn on the printer and connect it to the computer and...

Page 98: ... Setup Utility Î page 74 Cannot use scroll function of touch pad on Internet Explorer z Use Touchscreen z Move the mouse cursor to outside of Internet Explorer and return to Internet Explorer PC Card ExpressCard only for model with ExpressCard slot A card does not work z Insert the card correctly z The card does not conform to the card standard z Restart the computer after installing a driver of c...

Page 99: ...gerprint or performs authentication poorly despite the correct way of finger sliding when your finger is in any of the conditions stated below Rough skin or injured finger with a cut or a skin inflammation Extremely dry Soiled with mud or oil Fingerprint has been worn and has faded Wet with water or sweat You can improve enrolling and authentication sensitivity by taking the following steps when a...

Page 100: ...rsonal Safe File Safe can be always accessed by using the File Safe backup password Personal Safe can be always accessed by using the Personal Safe backup password Other functions Replace Repair the sensor then follow the instructions in section Replacing sensor Î page 102 Some limited functions e g deleting passport are available without a functional sensor In case of deleted operation it is nece...

Page 101: ...s case we recommend either to wait until your finger is usable again e g the injury heals or to delete the passport Use Delete user data wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys Personal Safe data will be lost To perform the delete operation it is necessary to cancel the fingerprint verification op...

Page 102: ...t data again after reinstalling Protector Suite In case of changing the Enrollment mode reinstalling Protector Suite is necessary Lost File Safe backup password z It is necessary to change the backup password for File Safe refer to the Protector Suite Help menu Click Start All Programs Protector Suite Control Center Help Help Accessing File Safe after Protector Suite uninstallation z File Safe dat...

Page 103: ...In these cases log off all users without using Fast User Switching function and perform the operation once more If the problem persists restart the computer Others No response z Press Ctrl Shift Esc to open Task Manager and close the software application z An input screen e g password input screen at startup may be hidden behind another window Use Alt Tab to check z Shut down by pressing and holdi...

Page 104: ...ewer and click OK A standard user needs to enter an administrator password z As long as it is activated the PC Information Viewer will appear in front of all other screens z Depending on your network environment it may take 1 minute to start the PC Information Viewer z If you use a guest account to log in some of Information will be displayed as Not Found 1 Click Start All Programs Panasonic PC In...

Page 105: ...Panasonic PC Information Viewer Screen Copy NOTE z The image is a bitmap file in 256 colors z When using the extended desktop Î page 43 a copy of the primary device screen is saved z The default key combination to copy is Ctrl Alt F7 You can change it in the following procedure A Log on to Windows as an administrator B Click Start All Programs Panasonic PC Information Viewer C Right click Screen C...

Page 106: ...ther countries Intel Core and PROSet are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries InterVideo WinDVD the InterVideo logo Ulead and the Corel logo are trademarks or registered trademarks of Corel...

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