Samsung E700 Page 91 Manual Download

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make a call using fixed dialling

Press

Phonebook

Select Search.

Scroll through the names and press

when the person

you wish to call is highlighted.

turn fixed dialling off

Press Menu and open Phone Settings.

Scroll to Security and press Select. Scroll to FDN Mode
and press Select.

Select Disable. You will be asked to enter your PIN2 code.
This is preset to 1111. Enter the code and press OK.

10.6

What are the security codes for?

Your Orange phone comes with a number of preset security codes.

Each code controls one of your phone’s security features. Use the

table below to identify which code you will need to activate each

feature.

security feature

preset code

SIM Card PIN (PIN1)

1111

Fixed dialling (PIN2)

1111

Call barring

1111

Phone Lock

00000000

Summary of Contents for E700

Page 1: ...guide to using your Samsung E700 ...

Page 2: ......

Page 3: ...rom making a call to texting a friend You can also find out more about the wide range of services offered by Orange to keep you in touch and informed whether you re at home at work or abroad So that you can make your first call please take a few moments to register with Orange Thank you ...

Page 4: ...its plastic surround by carefully pushing it out Its contacts are easily damaged so take care when doing this and try to avoid touching them 3 Push the SIM Card into the clasps by sliding it in from the top Insert the SIM Card so that the golden contacts are facing downwards and the cut off corner is at the top left Note If you ve upgraded your phone you must insert your new SIM Card to use Multi ...

Page 5: ...s completely flat You can make calls whilst charging as long as you have registered with Orange 1 Plug your charger into a mains socket 2 Insert the lead into the socket on the base of your phone You may need to remove the socket cover first The battery indicator on the top right of your display will show up to three bars whilst charging Do not remove the battery whilst charging your phone 3 To re...

Page 6: ...nly applies if your phone was not registered at the time you bought it While speaking with Orange Customer Services you will be asked whether you wish to receive any marketing material from Orange By answering Yes Orange will keep you informed of any special offers or promotions which could save you money and make you aware of new services and products that could be useful to you If you answer No ...

Page 7: ...tomer and wish to register an upgraded phone please call 0800 079 0027 from any other phone before you make any other calls This only applies if your phone was not registered at the time you bought it acknowledging and deleting your SIM update 1 If your phone is switched on when the message arrives you will hear a tone and see If your phone is switched off when your SIM update arrives you ll hear ...

Page 8: ...ed Orange will credit your phone with free talk time so that you can start enjoying your Orange phone straight away This is valid for 30 days from registration While speaking with Orange Customer Services you will be asked whether you wish to receive any marketing material from Orange By answering Yes Orange will keep you informed of any special offers or promotions which could save you money and ...

Page 9: ...to register SIM update When your phone is registered you will receive one or more SIM updates They will arrive as text messages and SIM Update will show on the display acknowledging and deleting your SIM update 1 If your phone is switched on when the message arrives you will hear a tone and see If your phone is switched off when your SIM update arrives you ll hear the tone and see when you turn th...

Page 10: ...om in for a closer view choose one of thirty enhanced polyphonic ring tones for a richer sound experience access WAP to download wallpapers ringtones and screensavers your phone comes with three standard games or you can play one of two fantastic java games and download new games online the E700 open up and discover ...

Page 11: ...ber 3 1 Orange Directory Enquiries 3 3 Organise your Phonebook 3 4 Edit your Phonebook 3 5 Copy your contacts 4 decide how to manage your calls 4 1 Orange Answer Phone 4 1 Answer Phone Call Return 4 4 Call Divert 5 send and receive messages 5 1 Photo Messaging 5 2 Send a text message 5 4 Predictive text input 5 5 Picture text messages 5 6 Receive a text message 5 7 Orange Chat 6 enjoy Orange Multi...

Page 12: ...10 3 SIM Card PIN 10 5 Fixed Dialling 10 7 Call Barring 11 have fun on your phone 11 1 Honey ball 11 1 Go Hamster 11 1 Bowling 11 2 Java gaming 11 3 WAP Games 12 International services 12 1 International services for pay monthly customers 12 3 International services for pay as you go customers 12 6 Select a network 13 reference 13 2 Safety 13 10 Paperwork 13 12 Orange Care terms and conditions 13 ...

Page 13: ...get to know your phone Navigate the menus Take photos with your phone Menu map Symbols on your display 1 ...

Page 14: ...f these changes according to what you are doing volume key to turn the volume up and down charger socket scroll keys to move through the menu options i key for one press access to WAP headphone socket camera button press and hold to access camera features ...

Page 15: ...ls depending on what you are doing at the time You can also access some phone features directly from the main display using the preset shortcuts Press to open the camera menu Press to open a new text message Press to open your calendar Press to set your sound settings for Line 1 and 2 Press to open WAP From inside the menus pressing the left soft key under Select will select the highlighted item P...

Page 16: ...s Capture to take a photo 4 Press C to save the photo and return to the viewfinder or Delete to delete the photo and reopen the viewfinder or Options to see the options menu for this photo 5 When you return to the viewfinder repeat steps 2 4 to take more photos Or press to return to the main display zoom in on your subject You can zoom in on the subject of your photo to capture every detail Press ...

Page 17: ...button on the side of your phone 2 Use the front display to frame the photograph and use the camera button on the side of the phone to take the picture 3 To review your photo open the flip press No when asked whether to exit camera mode Your picture will be displayed take multiple photos in a single press of a button Take actions shots using Multi Shot mode 1 Press Take photos is highlighted Press...

Page 18: ...explore the menus main menu 1 get to know your phone 1 5 ...

Page 19: ...1 6 ...

Page 20: ...1 get to know your phone 1 6 explore the menus phonebook menu ...

Page 21: ...ory is full Multimedia message downloading You have received a text message and it is being downloaded to your phone Unread Multimedia message Shows when a text message has been received but not read How do I change my phone s ring tone 1 From the main display press Menu Scroll to Sound Settings 2 Incoming calls is highlighted Press select and choose which line you want to use Scroll through the o...

Page 22: ...age Answer Phone message received on Line 1 Answer Phone message received on Line 2 1 Line 1 indicator 2 Line 2 indicator will only appear to Line 2 subscribers not available to Pay As You Go customers 1 get to know your phone 1 8 ...

Page 23: ...make calls Make a call Answer a call Redial a number Hold a call Call Waiting Mute a call Caller id 2 ...

Page 24: ...ber you want to call don t forget to use the full area code 1 press and hold this button to turn your phone on 3 press to make the call 4 press the top key to increase the volume and the bottom key to decrease the volume whilst you are on a call ...

Page 25: ...when you receive a call 2 2 1 your external colour display will light up and the caller s name will be displayed if it is saved in your phonebook 2 open your phone s flip and press to answer the call ...

Page 26: ...r phone is open press or press and hold the volume keys whilst the call is ringing To end a call press or close the phone adjust the volume of a caller s voice While you are on a call you can increase and decrease the volume of the voice of your caller using the volume keys on the left side of your phone redialling a number Your Samsung E700 comes equipped with Call Records which records informati...

Page 27: ...Records put a call on hold Put a call on hold if you need to look something up and get back to the person straight away 1 Whilst the call is active press Hold 2 Press Retrieve to be reconnected to the call To put a call on hold make a second call and then return to the original call 1 Whilst you are on a call enter the number you wish to call 2 Press Your phone will call that number and your origi...

Page 28: ... and press 2 Scroll to either voice fax or data calls and press Press to select Activate You will be informed when you have an incoming call of that type The sound of two beeps when you are on a call indicates you have a second incoming call To accept the new call 1 Press The first call is put on hold 2 Press Swap to switch between the calls 3 Press to end whichever call you are on Any other calls...

Page 29: ...Press Options Mute is highlighted Press OK while the call is active 2 To unmute the call press Options and select Unmute call back a missed number straight away To call back a missed call 1 Your outer display will show 1 Missed Call Open the phone and press Missed to see the caller s information 2 Press to call the number back Note You can also access your phonebook and text messages during a call...

Page 30: ...er To hide your number permanently call Customer Services on 150 from your Orange phone or 07973 100 150 from any other phone If you are a pay as you go customer please call 451 from your Orange phone Whilst your number is hidden you will not be able to see the Caller id of any incoming calls Note If you are abroad the availability of the services described in this section depends on the network t...

Page 31: ...manage your contacts using your phonebook Call a number in your phonebook Store a name and number Orange Directory Enquiries Organise your phonebook Edit your phonebook Copy your contacts Memory Mate 3 ...

Page 32: ...f times to get the letter you need For example to get the letter J press the 5 key once and to get the letter S press the 7 key four times 3 Press for a space Press C to delete a character Press and hold C to delete the entire name When you have finished press OK 3 manage your contacts using your phonebook 3 1 When I save a contact in my phonebook where are the details stored You can store up to 9...

Page 33: ...quest three numbers per call Then they will send a text message to your phone at no extra cost allowing you to call the number directly from the message or add it straight to your phonebook Calls to Directory Enquiries are charged at 75 pence per minute for pay as you go customers and 59 pence per call for pay monthly customers Pay monthly customers who choose to be connected via 118 000 are charg...

Page 34: ... 4 Scroll to the group name you wish to add your contact to and press Select Your contact is now saved to that caller group See page 8 2 for more information on how to assign ring tones and message alerts to contacts in your caller groups To remove a contact from a caller group 1 Find the contact you wish to remove from their caller group in the usual way 2 Press OK 3 Scroll right to Group and pre...

Page 35: ...key and then press OK to view the contact s details To open your phonebook whilst you are on a call press Options then scroll to Phonebook and press OK edit your contacts Keep your phonebook up to date and edit your contacts details as they change To edit a contact 1 Press Phonebook and select Find name 2 Scroll to the contact that you wish to edit and press OK 3 Press Options and choose from Edit...

Page 36: ... Yes to confirm the deletion copy contacts between your phone and SIM Card It s a good idea to copy numbers from your SIM Card to your phone This enables you to add extra information to and personalise your contacts Then when you upgrade your phone you can easily copy key information to your SIM Card and move your contact details to your new phone To copy all the numbers from your SIM to your phon...

Page 37: ...SIM Card for all of your friends colleagues and family are safely backed up So if the worst happens they will still be available to you For a low one off charge you can purchase a Memory Mate card from any Orange shop which will backup your SIM Card address book Then simply return to your Orange shop regularly to have any new information backed up at no additional cost And if you re joining Orange...

Page 38: ...3 manage your contacts using your phonebook 3 7 ...

Page 39: ...decide how to manage your calls Orange Answer Phone Orange Answer Phone Call Return Call Divert 4 ...

Page 40: ...le steps to save listen to or delete messages You can save messages that you have listened to for up to seven days 4 decide how to manage your calls Answer Phone Call Return You can use Answer Phone Call Return to return a call after someone has left a message on your Answer Phone without having to remember or make a note of their number To use Answer Phone Call Return 1 Listen to your Answer Phon...

Page 41: ...o rewind 10 seconds 8 to skip to the next message 9 to fast forward 10 seconds to return the call 0 for help personalising your Answer Phone greeting Your Answer Phone comes with a standard greeting but you can record your own personal greeting so your callers know they ve got through to you 1 Call your Answer Phone by pressing and holding the 1 key Listen to the simple steps and select option 3 t...

Page 42: ...Phone PIN listen to your Answer Phone messages from any other phone and while abroad If you do not have access to your Orange phone you can listen to your Answer Phone messages from any other phone even while abroad To use this service you must set up an Answer Phone PIN To access your Answer Phone messages from any another phone or while abroad 1 Call 07973 100 123 from any phone 2 Enter your Ora...

Page 43: ...rt 1 Press Menu and select Network Services Call diverting is highlighted press Select 2 Select how you want to divert a call Press Select to choose from Divert always Unavailable Cancel all 3 Select the type of call you want to divert Choose from Voice calls Fax calls Data calls 4 Select Activate Enter the number that you want to divert the calls to or press Options to choose a number in your pho...

Page 44: ...ancel a divert You are charged your normal Service Plan rate and if you are calling or diverting your calls abroad the rate will vary depending on the service provider you are using more information For more information call Orange Customer Services on 150 or if you are a pay as you go customer on 450 from your Orange phone 4 decide how to manage your calls 4 5 ...

Page 45: ...messaging Photo Messaging Send a text message Predictive text input Picture text messaging Receive a text message Orange chat 5 ...

Page 46: ...ch network service provider you are using To send a photo message 1 Take your photograph as explained in section 1 2 Press Options and select Send 3 Scroll through the options to select Subject and press Add Enter a subject title for your message press OK when done 4 Scroll to sound and press Add choose the type of sound you would like to send with your photo 5 Scroll to message and press Add ente...

Page 47: ...hoto 6 Press Options and select Send 7 Empty will be highlighted press Select and chose where to send your message 8 Select the correct option and press OK enter the recipient details and press OK again 9 Repeat to enter more recipients if required press Send to send your message Note You will be charged your standard Service Plan rate for every person you send a photo message to text messages are...

Page 48: ...upper case letters press 6 When you have finished writing your message press Options You can alter the text size underline text or strike through text by selecting Text before you select Send 7 Scroll to Send and press Select If you select Save message choose where a copy of your message will be stored from your SIM Card or phone 8 Enter the number you want to send the message to or press Phoneboo...

Page 49: ... the word should appear on screen Press to accept the word or press repeatedly to view the alternative word options When the right word appears press A space will automatically be added and you can start to enter the next word send longer text messages Your phone will automatically link up to 12 messages enabling you to write messages containing up to 1920 characters The numbers in the top left of...

Page 50: ...ou have received or downloaded and stored on your phone 4 Send the message in the usual way Note The cost of sending a text picture message is the same as three standard text messages using message templates To save time you can preset up to 9 messages that you use most To create a message template 1 Press Menu and select Messages Scroll to Preset messages and press Select 5 send and receive text ...

Page 51: ...inished press Options scroll to Send Message and press Select 5 Send the message in the usual way to read a text message 1 When you receive a text message is shown on your display Press View to read the message or press to save the message to your Inbox to read later The symbol will remain displayed until you read the message 2 All messages you receive will be stored in your Inbox Text messages wi...

Page 52: ... can store up to ten messages in your Message Inbox Once ten messages are stored in your Inbox will flash on your phone s display You will not be able to receive new messages until you have deleted an old one laugh share gossip or flirt whenever you like with Orange Chat Orange Chat is a new service which allows you to chat with other mobile phone users at any time using Text Messaging Choose to c...

Page 53: ...fan from London Once you have registered you will receive some tutorial texts to your phone and will soon be ready to chat While using Orange Chat To find out who the other chatters in your chat room are send the word LIST to 444 To change your chat room send the word ENTER and the name of the new chat room to 444 To send a message to another private user send the word TO then a space and their ni...

Page 54: ...messages sent from your phone will be charged according to your service plan When you are using Orange Chat always bear safety in mind Orange will never reveal your Orange phone number to other Orange Chat users so your privacy is secure no matter how often you use the service You should never give out any personal information about yourself to other users of this service If you find any messages ...

Page 55: ...Orange Multi Media services Orange WAP Services Orange GPRS Bookmarks Orange Text Media Orange Voice Media Orange Information menu Orange Internet 6 ...

Page 56: ... the latest news and gossip from your favourite team read your horoscope and much more For more information call Orange Customer Services on 150 or if you are a pay as you go customer on 450 from your Orange phone Note If abroad the availability of this service depends on the network that you are using Availability of this service in the UK may depend upon network coverage 6 Orange Multi Media ser...

Page 57: ...ork after the call has finished GPRS tariffs are available for pay monthly and pay as you go customers including a pay as you use rate and a range of inclusive bundles to suite all types of user Once you have subscribed to GPRS you will need to change your phone s settings before you can enjoy the benefits of Orange GPRS Here s what to do 1 Press Menu then scroll to and select Funbox 2 Scroll to a...

Page 58: ... 3 Scroll down the page and press Options then Select when you come to a link you want to visit 4 If you clicked on the Ringtones Pics link a screen similar to the following will appear 5 To end your WAP session either press or press and hold 6 Orange Multi Media services 6 3 ...

Page 59: ...sword not your email address To check your email 1 Go to the Orange homepage scroll to Mail Messages and press Options then Select 2 Scroll to Orange email and press Options then Select 3 Follow the on screen prompts choose from a list of options while you are browsing You can access the Options menu at any time by pressing and holding The Options menu is dynamic in that its content may vary accor...

Page 60: ...settings 1 Press Menu then scroll to and select Funbox 2 Scroll to and select WWW services 3 Select Proxy settings scroll to Default Profile and press Select 4 Select Proxy name and enter the name for the service you are using as shown opposite then press OK 5 Scroll to GSM setting or GPRS setting depending on the service you are using and press Select Work through the settings as shown in the tab...

Page 61: ...ber 447973100500 Login ID Orange Password Multimedia Homepage URL http orange multimedia Bearer GSM only What are my GPRS WAP settings If you lose your GPRS WAP settings simply copy them from this table Note Leave the Username and Password details empty Your APN is case sensitive option setting Proxy Name Orange GPRS Gateway IP Address 192 168 071 035 APN orangewap Username Password Homepage URL h...

Page 62: ...you like you can bookmark it This means that when you want to visit the site in the future you can shortcut to it from the Orange homepage To bookmark a site 1 Once connected to WAP press to access the Options menu Scroll to and select Bookmark 2 Scroll to an empty slot and press Select 3 Enter the URL for the site you want to bookmark and press OK 4 Enter a name for your bookmark and press OK To ...

Page 63: ... set them up You will be charged your normal service plan rate for each text message received access information direct from your phone s Information menu 1 Scroll to Information and choose from the following topics Sport Lifestyle Finance 2 You will be offered a further list of options Scroll to the one you want and press Select 3 Enter the code for your specific information and press OK 4 Choose...

Page 64: ... email address and free email alerts When you re out and about you can receive a text message on your Orange phone to alert you to emails you ve received Personal diary and free alerts Receive a text message on your Orange phone as a reminder of dates and events that are important to you Send 30 free text messages when online every month to phones on any network Receive information as a text messa...

Page 65: ...not available to pay as you go customers Check how many inclusive minutes you have remaining View your latest bill Set up a Direct Debit or pay by credit card securely Change your Service Plan more information For more information call Orange Customer Services on 150 or if you are a pay as you go customer on 450 from your Orange phone 6 10 ...

Page 66: ...6 Orange Multi Media services 6 11 ...

Page 67: ...keep in touch using additional features Conference Calling Orange Assistant Line 2 Orange Answer Fax Infrared 7 ...

Page 68: ...ference call 1 Call someone in the usual way The display will show a name if stored in the memory or Call 1 2 Make a second call in the usual way The first call is put on hold Press Options and select Join 3 To add up to four more people repeat step two then press Options and select Conference 4 Press or close your phone to end your conference call Note If you are abroad the availability of this s...

Page 69: ...ator will answer all your calls in person and send the messages to your phone as text messages This way your callers are diverted to a real person instead of an answer message and can relay their messages to you quickly and easily There is no charge for the Call Divert to Orange Assistant or for direct calls to Orange Assistant You only pay for the messages that you receive You can either pay per ...

Page 70: ...e 2 Orange Everytime 20 if it includes an option to call other networks Orange Everytime 400 Orange Everytime 1000 Orange Talk 150 Orange Talk 200 Orange Talk 500 When you receive a call on Line 2 your phone will ring without you having to have Line 2 selected You receive a separate Answer Phone for your Line 2 which you can also personalise Call your Answer Phone in the usual way but remember to ...

Page 71: ...onvenient for you to print them Whenever a colleague or friend sends you a fax on your personal Answer Fax number you will receive a text message that tells you how many pages there are and the number it was sent from You can then use your Orange phone to retrieve and print your faxes using any fax machine that is convenient to you Simply call your Answer Phone by pressing and holding the 1 key an...

Page 72: ...ressing Menu and selecting Phone Settings 3 Scroll down to Infrared connection Press Select and choose on to begin your infrared connection 4 When is shown continuously the infrared connection is activated When it blinks your phone is trying to connect to the other device or the infrared connection has been lost If data transfer is not started within one minute after the activation the connection ...

Page 73: ...personalise your phone Change your ring tone Change your sound settings Change your display Choose your shortcut keys Downloads 8 ...

Page 74: ...e from the following options Default melodies Choose a ring tone to alert you to incoming calls from a list of pre installed options My sounds Any ring tones that you ve downloaded will automatically appear in this list Select one to replace the pre installed ring tone Ring volume Set the volume of the ring tone Use the and keys to adjust the volume Alert type Choose how you would like to be alert...

Page 75: ...kly set silent alert When a phone call or text message alert noise is inconvenient you can quickly set your phone to Silent Mode Simply press and hold at the main display adjust your other sound settings Enjoy total control over the sound settings on your phone 1 Press Menu Scroll to and select Sound Settings 2 Scroll and choose from Connection tone Key tone Minute minder 3 Press On or Off When th...

Page 76: ...e from Melody Set a ring tone to alert you to calls from contacts in this group Change name Change the group s name View Image Review the picture that is associated with the group personalise your phone s display Change your wallpaper and menu to personalise your phone and reflect your lifestyle 1 Press Menu Scroll to and select Phone Settings 2 Select Display and choose from Wallpaper Choose your...

Page 77: ...ess Select the display you wish to change the contrast for Adjust the contrast using the and keys Front LCD Set the display options for the external display Set whether the clock is animated how long the display stays lit and the type of service light set a greeting message Set a greeting message to display when you switch your phone on 1 Press Menu and select Phone Settings 2 Scroll to and select...

Page 78: ...ttings 3 You will need to enter an 8 digit password This is preset to 00000000 4 Press OK and your phone will reset downloads When you download images or sounds from the WAP browser they are stored in your Media box To view your downloads 1 Press Menu and open Funbox Scroll to Media box and press Select 2 Select the Images or Sounds options and you will see a list of downloaded files ...

Page 79: ...manage your time and calls Set the time and date Calendar To do list Calculator Review your calls Call length 9 ...

Page 80: ...using your keypad and press OK 3 Scroll to Set date and press Select Enter the information in the same way setting an alarm To set your phone s alarm clock 1 Press Menu Scroll to Organiser then scroll down to Alarm and press Select 2 Choose from Morning Call Alarm 1 Alarm 2 Auto power Auto power will automatically turn your phone on when an Alarm is due 9 manage your time and calls 9 1 ...

Page 81: ...ist enables you to enter a list of memos to be done set each task a deadline and a priority level and sort the tasks by priority and status mark 1 Press Menu and open Organiser Scroll to and select To do list 2 If your list is empty selecting To do list will automatically open the new memo screen Enter text and press OK when you are finished 3 Once you have saved your memo press Options to write a...

Page 82: ...e Currency conversions 1 Press Menu and open Organiser 2 Scroll to Conversion and press Select 3 Key in the currency exchange rate of your source currency and press OK 4 Enter the amount you wish to convert and press OK 9 manage your time and calls 9 3 How do I use my Calculator press key s to 1 to 0 enter a number enter x C delete a figure enter a decimal point or calculate a result ...

Page 83: ...eived calls to keep track of who you re talking to and when To check your Call Records 1 Press Menu and open Call Records 2 Choose from Missed calls Received calls Dialled calls 3 Your phone will display a list of the 20 most recent Missed Received or Dialled Calls with the most recent at the top You can also press to see the last 20 missed received and dialled numbers 9 4 ...

Page 84: ...ll time To see the length of the last call Total sent To see the total length of all calls made since the timer was last reset Total received To see the total length of all calls received since the timer was last reset Reset timers To reset all the timers You will need the phone security code See page 10 4 for more information Note For billing purposes the length of calls and service may be rounde...

Page 85: ... Orange Care SIM Card PIN Fixed Dialling Call Barring ensure your phone is secure 10 ...

Page 86: ...hone Your Plan customers must purchase care separately from as little as 5 per month Note Orange Care includes insurance and warranty which is subject to terms and conditions and exclusions as stated in Chapter 13 To find out if you are covered by Orange Care or for more information call 150 free from your Orange phone Protecting your phone Accidents happen which is why we offer Orange Care Howeve...

Page 87: ... and what the damage is steps taken to recover your phone and any other relevant details You must provide any assistance and or information that Orange reasonably requests in connection with the replacement of your phone Remember if your phone is stolen or maliciously damaged we need a crime reference number or a lost property number if it is lost Once your claim is agreed Orange will despatch you...

Page 88: ...t 2 PIN Check is highlighted press Select 3 Scroll to Enable and press Select 4 Enter the preset code of 1111 and press OK To turn your phone on once SIM Card PIN is activated 1 When you switch your phone on you will see Enter PIN code in the display 2 Enter the code and press OK Your phone will then be ready to use To change your SIM Card PIN 1 Press Menu and open Phone Settings Scroll to Securit...

Page 89: ...I enter the wrong PIN If you enter an incorrect SIM Card PIN or PIN2 three times in a row your SIM Card will block You will need a PUK personal unblocking key to unblock your SIM Card Call Customer Services on 07973 100 150 if you are a pay monthly customer or 07973 100 451 if you are a pay as you go customer for details on how to unblock your phone Do not attempt to guess the PUK code If you ente...

Page 90: ...one Settings 2 Scroll to Security and press Select Scroll to FDN Mode and press Select 3 Select Enable You will be asked to enter your PIN2 code This is preset to 1111 Enter the code and press OK Once Fixed dialling has been turned on you can store Fixed dialling numbers 1 From the main display press Phonebook Scroll to Add Entry and press Select 2 Enter your PIN2 code and press OK 3 Enter the nam...

Page 91: ...nd press Select 3 Select Disable You will be asked to enter your PIN2 code This is preset to 1111 Enter the code and press OK 10 6 What are the security codes for Your Orange phone comes with a number of preset security codes Each code controls one of your phone s security features Use the table below to identify which code you will need to activate each feature security feature preset code SIM Ca...

Page 92: ...t Select the type of call you want to bar All outgoing International International except to home All incoming Incoming while abroad Cancel all Change barring password 3 Select the type of call you want to bar Choose from Voice calls Fax calls Data calls 4 Press Activate Enter your Call Barring Password and press OK 10 ensure your phone is secure 10 7 ...

Page 93: ... Honey ball Go Hamster Bowling Java games WAP games have fun on your phone 11 ...

Page 94: ...ose from Honey ball Break down all the honey blocks using the bat and ball Catch the falling letters to improve your bat and on the higher levels watch out for the bees Go Hamster Reveal the hidden picture by dividing off sections Don t let any ghosts hit you or your dividing line or you ll lose a life Bowling Ten pin bowling on your phone Choose your character and your ball and play against a fri...

Page 95: ...to and select Funbox 2 Scroll to Java world and press Select 3 Select Downloads 4 Choose between SnowBallFight Snowball fight to glory Each tournament earns you gold which can be spent on items to improve your chances in the next round Work your way through the levels to become snowball champion Bubblesmile Rotate the coloured balls to create horizontal or diagonals lines of a single colour of thr...

Page 96: ...using your WAP connection 1 Open the Orange homepage by pressing or link through the Funbox menu 2 Open the Games link 3 Open the Games option and you will see a list of games that you can play Once you have chosen which game to play you can open the Instructions option to learn about the game Note You will be charged the standard WAP service charge while you are connected and playing games 11 hav...

Page 97: ... International services for pay monthly customers International services for pay as you go customers Select a network Change band width International services 12 ...

Page 98: ... Orange s low fixed price rates make it simple to work out exactly what you will be charged so now you can stay in touch around the world Note The availability of this service will be dependent on the partner network supporting Text Messaging and Multi Media Messaging When travelling abroad always try to keep safety at the front of your mind 1 For safety and security always pack your Orange phone ...

Page 99: ...The availability of this service is dependent upon the partner network which you are logged into 3 If you have Line 2 we recommend that you divert all Line 2 calls to your Orange Answer Phone before you leave as this service is not available whilst you are abroad 4 Remove any temporary bars on international calls using the menu options on your phone 12 2 What are the international dialling codes I...

Page 100: ...aming is dependent upon the partner network You cannot use Orange Assistant while abroad Orange International services for pay as you go customers Whether it s two weeks in the sun or a quick business trip take Orange with you when you go abroad and have the reassurance that it s the affordable way to keep talking You can call or send text messages or photo messages from abroad by simply adding th...

Page 101: ...ternational calls using the menu options on your phone 2 Top up your Talk Time by Credit or debit card Register your card 72 hours before you go and you can then call 450 from your Orange phone to top up your talk time Orange Top up Swipe Card Before you go use your Orange Top up Swipe Card to top up in the UK they re available in any Orange ShopTM and wherever you see the Top up symbol 12 4 How d...

Page 102: ...alls back to the UK Note The availability of Orange products and services when roaming is dependent upon the partner network when you go abroad you need to select the partner network to use Orange has partnerships with a range of networks in a variety of countries When you go abroad you need to tell your phone to select a network 1 From the main display press Menu and open Network Services 2 Scrol...

Page 103: ...he next message 9 to fast forward 10 seconds to return the call using GPRS abroad If you use GPRS abroad you may need to manually select the network you use to ensure that you are roaming on a network that supports GPRS Roaming Call Customer Services on 150 from your Orange phone or 07973 100 150 from any other phone to get an up to date list of foreign operators that support GPRS Roaming and the ...

Page 104: ...12 International services 12 7 ...

Page 105: ...reference Safety Paperwork Orange Care terms and conditions Pay monthly terms and conditions Pay as you go terms and conditions Declaration of Conformity 13 ...

Page 106: ...one to operate at a higher power level than is needed As with any other radio transmitting equipment you are advised that for the satisfactory operation of your phone and for your own safety you should use your phone only in the normal operating position 3 using your Orange phone in a vehicle Safety comes first and is the ultimate responsibility of the driver Therefore Orange recommend that you do...

Page 107: ...e phone in a vehicle Faulty installation or service may be dangerous and may invalidate any warranty which may apply to the unit For vehicles equipped with an air bag remember that an air bag inflates with great force Do not place objects including both installed or portable wireless equipment in the area over the air bag or in the air bag deployment area If a personal handsfree car kit is imprope...

Page 108: ...ble The features are Restricted dialling lists Call barring Fixed dialling lists Calls to closed user groups Keypad locking Ensure the phone is switched on and in service Give your location to the operator To make an emergency call 1 If the phone is not on switch it on Check for adequate signal strength 2 From the main display key in the emergency number for your location eg 999 112 or other offic...

Page 109: ...ease check with our Partner Network abroad for the emergency number that is used in that location Your Orange phone like any mobile phone operates using radio signals mobile and fixed line networks which cannot always guarantee connection in all conditions Therefore never rely solely upon your mobile phone for essential communication such as medical emergencies Do not hang up during an emergency c...

Page 110: ...e recommendations are consistent with the independent research of and recommendations of Wireless Technology Research Users with pacemakers should therefore Always keep your phone at least 20 cm 8 inches away from your pacemaker when the phone is switched on Never carry your phone in your breast pocket Use the ear opposite to the pacemaker to minimise the potential for interference Switch off your...

Page 111: ...advised to switch off your phone when at a petrol station or other refuelling point You must observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked They include below deck on boats chemical transfer or stor...

Page 112: ...to store data temporarily You should empty the cache of your phone after each use to ensure that any confidential information cannot be accessed by anyone using your phone Parts of the phone are magnetic Metallic materials may be attracted to the phone Always secure the phone in its holder because metallic materials may be attracted by the earpiece Do not place credit cards or other magnetic stora...

Page 113: ... any charger or battery which is damaged or worn out Always unplug the charger when not in use Do not leave the batteries connected to the charger for longer than a week since overcharging may shorten its lifetime If left unused a fully charged battery will discharge itself over time Do not paint your phone as this can clog its moving parts and prevent operation Only use the antenna supplied or an...

Page 114: ...cleaning solvents or strong detergents to clean your phone Wipe it with a soft cloth slightly dampened in a mild soap and water solution Do not store it in hot areas High temperatures can shorten the life of electronic devices damage batteries and warp or melt certain plastics Do not store your phone in cold areas When it warms up to its normal temperature moisture can form inside the phone which ...

Page 115: ...service in any way you can return your phone within 14 days of purchase and we will reimburse you the cost of purchase and your connection charge All we request is that you pay for the calls you ve already made and a percentage of the monthly subscription Simply fill in the form supplied with your phone and take it along with your phone to your stockist You should retain the form for your records ...

Page 116: ...ries regarding your bill before your account is debited To set up a Direct Debit simply call Orange Customer Services on 152 from your Orange phone or 07973 100 152 from any other phone Please have your bank account details ready Quote reference number 03 and we ll do the rest allowing access to your Orange account It can sometimes be useful for someone else to have access to your account for exam...

Page 117: ...13 12 phone and request Orange Explain Services and Charges Alternatively visit the Orange website at www orange co uk ...

Page 118: ...l extra please call 150 from your Orange phone or 07973 100 150 from any other phone Pay as you go customers can purchase Orange Care by calling 450 from their Orange phone 2 Insurance terms 2 1 Orange Personal Communications Services Limited Orange is monitored by HSBC Insurance Brokers Limited which is a member of the General Insurance Standards Council 2 2 Orange is authorised by the insurer to...

Page 119: ...mplied in all respects with the terms and conditions of the policy and in particular 3 1 Loss theft or malicious damage claims must be reported to the Police immediately but in any event within 24 hours of discovery of the occurrence In respect of claims arising outside the United Kingdom please refer to Clause 6 14 3 2 Your claim must be reported to Orange as soon as possible but in any event not...

Page 120: ... customer who use the phone with permission of the customer For the purposes of this insurance registered means you must provide an IMEI and SIM number for each phone you own 4 Exclusions 4 1 A replacement or repair will not be provided under the terms of the insurance where the loss or damage is caused by or consists of 4 1 1 normal wear and tear or deterioration depreciation rusting or oxidisati...

Page 121: ...land due to civil commotion unlawful or wanton act committed maliciously in connection with any unlawful association 4 1 15 radioactive contamination 4 1 16 loss or theft of a phone from temporary premises is covered only where there is evidence of forcible and violent entry or exit 4 2 A replacement or repair will not be provided if 4 2 1 Orange has reason to believe you have made a fraudulent cl...

Page 122: ...st came into force 6 5 Should you find a phone that you have reported lost or stolen before you have received a replacement you must report this to Orange immediately so that the delivery of the replacement can be cancelled If you fail to do so we reserve the right to impose a charge for any attempt to deliver the replacement 6 6 When a replacement phone has been supplied due to accidental or mali...

Page 123: ...ssible but in any event as soon as reasonably practicable after you discover loss theft or malicious damage A replacement phone will not be sent to you until you return to the United Kingdom 6 15 Where a replacement phone is issued under the warranty the original phone must be returned to Orange 6 16 You may be charged the recommended retail price of any battery charger or antenna returned to Oran...

Page 124: ...e into effect 7 Warranty defective materials or workmanship 7 1 If your phone or parts thereof becomes defective due to faulty materials or workmanship Orange will at its option repair or replace it at no charge provided that 7 1 1 it has been used in accordance with the operating instructions 7 1 2 any repairs which may have been or are to be undertaken have been arranged by Orange 7 1 3 you have...

Page 125: ... or 24 hours after we receive your written request for cover and will each have a minimum term of 12 months Your confirmation of insurance cover will be sent to you within 30 working days after the end of the month in which cover becomes effective 9 2 Premiums will be invoiced monthly by Orange on behalf of the Insurer on your Orange account and must be paid along with your Orange charges 9 3 Prem...

Page 126: ...m and Payments pay as you go service plan 10 1 When you are connected to a pay as you go Service Plan which requires Orange Care to be purchased as an optional extra the premium must be paid in advance 10 2 The policy only applies to approved and branded Orange pay as you go phones and may be purchased for any phone within the current pay as you go range If you pay by credit card or debit card the...

Page 127: ...xtra to a pay monthly service plan which includes Orange Care then from the date such switching takes effect you will be covered by Orange Care for the unexpired balance if any of any period under clause 8 1 calculated from the day your phone was first registered on the Orange network 11 4 In the event that you wish to switch from a pay as you go service plan for which Orange Care has been purchas...

Page 128: ...customers with optional Orange Care can call 451 from your Orange phone or 07973 100 451 from any other phone Business customers can call 158 from their Orange phone or 07973 100 158 from any other phone Alternatively write to Orange Insurance Senhouse Road Darlington DL1 4YG Your claim will be handled fairly and promptly 12 2 In certain circumstances particularly where there is a dispute over you...

Page 129: ...ontact this scheme 13 4 In so far as general insurance products are concerned Orange is monitored by HSBC Insurance Brokers Limited who are members of the General Insurance Standards Council pay monthly terms and conditions 1 definitions The following words and expressions shall have the following meanings Accessories products approved by Orange which you use in conjunction with your phone They in...

Page 130: ...stomers Deposit refundable amount that Orange may ask you to pay before we Connect or Re connect you to the Network or before providing any Service Line 1 and Line 2 Line 1 is the primary means by which you have access to the Services Line 2 is a second line on the same phone with its own phone number Minimum Term the period of 12 months commencing on the date of Registration Monthly Billing Date ...

Page 131: ...yment Registration our acceptance of your application for Services and our record of your Customer and User data prior to Connection Register has a corresponding meaning Roaming An optional Service which allows you to use your Phone on other operators networks usually in foreign countries Services Network and other Services including Orange Additional Services provided or procured by us for you to...

Page 132: ... Network However please note that 3 1 2 the quality and availability of Services may sometimes be affected by factors outside our control such as local physical obstructions atmospheric conditions other causes of radio interference and faults in other telecommunication networks to which the Network is connected 3 2 2 the quality of our Services may not be at its best inside buildings or below grou...

Page 133: ...t has been made against you The complaint will be thoroughly investigated and Services will remain suspended until we know the results of that investigation Any complaint you make will similarly be thoroughly investigated suspension of Orange Additional Services 3 4 We reserve the right to suspend either temporarily or permanently part or all of any Orange Additional Service on giving reasonable n...

Page 134: ...of that total if you terminate your Contract up to and including the first day of the eleventh month of the Minimum Term terminating your Contract because Orange has changed its terms 4 3 You may also terminate your Contract if we vary its terms resulting in an excessive increase in the Charges or changes that alter your rights under this Contract to your detriment In such cases you would need to ...

Page 135: ... become insolvent within the meaning of Section 123 of the Insolvency Act 1986 or bankrupt or if we have good reason for believing that you are unable to pay the Charges 4 4 5 in addition we may terminate your Contract at any time after the Minimum Term has expired by giving you at least one month s written notice disconnection of your Service by us without written notice 4 5 If we have good reaso...

Page 136: ... you that you wish to terminate your Contract In such cases we will refund any pre paid Charges that have not been used up termination and Line 2 4 8 Termination of your Contract for any reason connected with Line 1 will result in automatic termination of Line 2 5 after Termination what to do after Termination of your Contract 5 1 Termination of your Contract is subject to you paying us any money ...

Page 137: ...dministering your Account including collecting any payments If your Service has been Disconnected either at your request or ours you will remain responsible for paying any outstanding Charges penalties for overdue payments 6 2 If payment is not made within 14 days of its due date we may charge interest on all sums outstanding at the rate of 2 above the base rate of National Westminster Bank Limite...

Page 138: ... nuisance annoyance or inconvenience whether to us or to any of our customers by any means including the use of the Network for persistently sending unsolicited communications without reasonable cause 6 4 5 not act in a way whether knowingly or otherwise which will impair the operation of the Network or any part of it or put it in jeopardy 6 4 6 use only Phones and Accessories approved for use wit...

Page 139: ... be authorised to sign for a company or firm is duly authorised 9 1 2 any individual applying as a member of a company is of full contractual capacity and is able both to pay for the Services he or she has requested and to meet his or her other obligations under your Contract what happens if we suspect the details you give us aren t correct 9 2 If we suspect on reasonable grounds that information ...

Page 140: ...ccept responsibility for the accuracy of information provided from the databases of credit reference agencies Nor can we accept any liability for the consequences of our declining to Connect you 11 deposits deposits are held for 12 months 11 1 We may request a Deposit from you a before Connection b before making Orange Additional Services available to you or c before reinstating the Services after...

Page 141: ...ght to charge you for doing so your SIM Card and other networks 12 3 The SIM Card supplied with your Phone enables the Phone to work on our Network only with the exception of Phones which can access Roaming Services However after the Minimum Term we will lift this restriction at your request provided all your payments of Charges are up to date and you pay the current administration charge The soft...

Page 142: ... Price Plan We acknowledge that if we do increase the Charges withdraw Orange Additional Services or introduce new mandatory Charges or if your contractual rights are affected to your detriment you may terminate your Contract in accordance with Condition 4 3 If you do not give notice within one month of our notifying you of any change s you will be taken to have accepted the change s new services ...

Page 143: ...you 17 1 Your Contract is personal to you and you may not assign it However we may at our discretion allow you to a nominate a User other than yourself while you remain primarily liable to us under your Contract b terminate your Contract on short notice if you have transferred title to your Phone to a new customer who has Connected the Phone to our Network We may assign our rights to your Contract...

Page 144: ...g Services factors beyond our control 18 3 We will not be liable to you if we are unable to perform an obligation or provide the Services to you because of any factor outside our control including but not limited to Acts of God industrial action default or failure of a third party war governmental action or by any act or decision made by a court of competent jurisdiction your maximum liability 18 ...

Page 145: ...erved by post or facsimile We can in addition serve notice to you by text message They will be deemed served 48 hours after they are sent or on earlier proof of delivery All invoices and notices served by post will be sent to the address given by you on Registration unless you notify us of a change to this address Any waiver concession or extra time we may allow you is limited to the specific circ...

Page 146: ...13 41 governing law 19 6 Your Contract is to be interpreted in accordance with the Laws of England and Wales ...

Page 147: ...ning Literature printed matter providing information on Services published by Orange and distributed with new Phones or in mailings to Customers whether or not supplied automatically to all Customers pay as you go Voucher a voucher representing the cash value of airtime allowing access to the Services which must be paid for in advance which expression includes airtime purchased direct from Orange ...

Page 148: ...ke the Services available to you at all times The Services are available only within the range of base stations which form the Network Quality and availability of the Services may be affected by factors outside our control such as local physical obstructions atmospheric conditions and other causes of radio interference or faults in other telecommunication networks to which the Network is connected...

Page 149: ...laint 3 pay as you go Vouchers 3 1 Free airtime given to the customer on initial registration of their new pay as you go phone if any shall be valid for the periods set out in the Price Guide and or Customer Literature current as at the date of Registration 3 2 In the event that the cash value of airtime forming part of free airtime given to a Customer in accordance with 3 1 above is not used with...

Page 150: ...e connect it at any time in whole or in part immediately by notice in writing to you if 4 1 1 you fail to comply with clause 2 4 2 5 5 and 6 of these terms and conditions provided that where such failure is capable of remedy you have not taken such remedial steps as we shall have required within 7 days of our giving you notice of such failure or 4 1 2 for whatever reason we are unable to provide t...

Page 151: ... for Registration you represent to us that the name address and other factual information which you provide to us are correct 6 2 You acknowledge that if we suspect on reasonable grounds that information has been supplied to us without the knowledge of the person named or that an application is unauthorised or contains false particulars for the protection of our Customers and the Network we may de...

Page 152: ...ise 7 4 The SIM Card supplied with your Phone enables the Phone to work on our Network only We will lift this restriction at your request subject to our current policy relating to the same and provided you pay the current administration charge 8 directory and caller ID 8 1 Unless you inform us otherwise when you Register your first pay as you go Voucher we may make appropriate directory entries an...

Page 153: ...he pay as you go Voucher 10 changes 10 1 We reserve the right to vary these terms and conditions and the Charges from time to time 11 customer literature 11 1 We update our Customer Literature from time to time You are asked to read your Customer Literature and to keep it until it is superseded We regard you as having been properly notified of any information if it is either included in a mailing ...

Page 154: ...erein 13 liability 13 1 Except as provided in this Condition 13 neither party shall be liable to the other whether in contract or tort or otherwise for any loss or damage which is 13 1 1 not the fault of the other party 13 1 2 indirect and or not reasonably foreseeable 13 1 3 loss of business profits savings revenue use or goodwill whether caused to the other party through any breach of your Contr...

Page 155: ... 2 You agree to the disclosure to any telecommunications company debt collection agency credit reference agency credit or fraud monitoring scheme security agency or credit provider of 14 2 1 any information relating to your Contract including your personal financial information and details of how you have performed in meeting your obligations under your Contract 14 2 2 any disclosure as may be wit...

Page 156: ...pany Registration Number is 2178917 and our Registered Office is at St James Court Great Park Road Almondsbury Park Bradley Stoke Bristol BS32 4QJ 14 8 The operation of these terms and conditions shall be interpreted in accordance with the Laws of England and Wales declaration of conformity We hereby declare that all essential radio test suites have been carried out and that the above named produc...

Page 157: ... index Index 14 ...

Page 158: ...ache 6 7 Calculator 9 3 Calls Answering 2 3 Barring 10 5 Length 9 5 Make a 2 1 Mute 2 6 Waiting 2 5 Caller groups 8 3 Caller id 2 7 Contrast 1 4 Copy contacts 3 5 d Dialling Fixed 10 5 Divert a call 4 4 Directory Enquiries see Orange Directory Enquiries Display 8 3 Downloads 8 5 14 index ...

Page 159: ...and Data Fixed dialling 10 5 g Games 11 1 GPRS 6 2 Greeting message 8 4 i Information menu see Orange Information menu International services 12 1 pay monthly customers 12 1 pay as you go customers 12 3 network selection 12 5 Internet menu see Orange Internet l Line 2 7 3 Long text messages 5 4 ...

Page 160: ... 4 2 shortcuts 4 2 Orange Assistant 7 2 Orange Chat 5 7 Orange Directory Enquiries 3 2 Orange Internet 6 9 Orange Text Media services Orange Information menu 6 8 Orange 177 6 8 Orange 277 6 9 p Phonebook Add number 3 1 Store a name and number 3 1 Edit 3 4 Deleting 3 5 Make a call using your phonebook 3 1 Phone display 1 1 Photo Messaging 5 1 Photo Take a photo 1 3 Picture text messages 5 5 14 inde...

Page 161: ...odes 10 6 SIM Card PIN 10 3 Sound settings 8 1 Store a name and number 3 1 Symbols on your display 1 7 t Taking a second call 2 5 Text Media see Orange Text Media Text messages Send 5 2 Write 5 2 Attach a picture 5 5 To do list 9 2 Tones 8 1 v Voice Media see Orange 177 Volume 2 2 w WAP 6 1 z Zoom 1 3 ...

Page 162: ...14 5 notes ...

Page 163: ...notes ...

Page 164: ...notes ...

Page 165: ...notes ...

Page 166: ...tional Directory Enquiries 118 880 Literature Request Line 07973 973 970 Lost or Stolen 07973 100 150 Orange Multi Media 177 or 277 all Orange customers Orange Accessories Line 0500 178 178 Directory Enquiries 118 000 Emergency Services 999 or 112 Operator Services 100 pay as you go customers Customer Services Enquiries 451 Information Line 452 Literature Request Line 650 Lost or Stolen 07973 100 ...

Page 167: ...hop and if you are a pay as you go customer register with Orange online helpful booklets If you would like to receive a free booklet containing useful information on an Orange product or service call the Orange Literature request line on 07973 973 970 from any phone or if you are pay as you go customer 650 from your Orange phone The following booklets are available Orange Explain Answer Phone Oran...

Page 168: ... be modified supplemented or withdrawn April 2003 Orange Personal Communications Services Limited 2002 Orange and wirefree and any other Orange product or service names referred to in this user guide are trade marks of Orange Personal Communications Services Limited Orange Personal Communications Services Limited PO Box 10 Patchway Bristol BS32 4BQ www orange co uk OPM 2852 PM 04 03 PCN D0361 ISSU...

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