English - 28
PROBLEM
POSSIBLE CAUSE
SOLUTION
Leaves glasses with
a dim polish.
The water supplied is soft and too
much detergent was used.
Underload the dishwasher and use a rinse
aid to minimize this.
Aluminum dishes were included in
the wash load.
Remove the marks on the dishes using a
low sensitivity cleaner.
Leaves a yellow
or brown fi lm on
the inside of the
dishwasher.
This is caused by coffee and tea
soils.
Remove the soils using a spot cleaner.
Does not dry dishes
well.
There is no rinse aid in the
dispenser.
Check the dispenser and add rinse aid.
Use a liquid type rinse aid.
The temperature of the water
is low when the dishwasher is
running.
Connect the water supply line to a hot
water supply.
Use rinse aid with the Sanitize option.
Too many dishes have been
loaded.
Proper loading of items can affect drying.
Load your dishes as recommended. (See
page
16
.)
Glasses and cups with concave
bottoms hold water. This water
may spill onto other items when
unloading.
After the cycle fi nishes, empty the lower
rack fi rst and then the upper rack. This will
prevent water from dripping from the upper
rack onto the dishes in the lower rack.
AutoRelease™ Dry mode is not
in use.
Activate the AutoRelease™ Dry mode. (See
page
12
.)
Has a bad odor.
Water was left over from an
incomplete cycle.
Insert detergent without loading dishes,
and run the Normal cycle to clean the
dishwasher.
The Drain Hose is obstructed.
Contact a qualifi ed service technician to
remove any obstruction from the drain
hose.
The dishwasher is not used daily
or soiled dishes are left in unit too
long.
With the dishwasher empty and no
detergent, place a glass with 8
ounces of vinegar upright into the lower
rack, and then run a Normal
cycle.
Is too noisy.
Sound is generated when the
dispenser cover is open and the
drain pump is operating in an early
stage.
This is normal operation.
The dishwasher is not level.
Ensure the dishwasher is level.
Foreign material (a screw, a plastic
piece) is in the pump chamber.
Contact a qualifi ed service technician to
remove foreign material from the pump
chamber.
There is a ‘chopping’ sound
because a nozzle is bumping
against the dishes.
Rearrange the dishes.
troubleshooting
DW7000KM-02025B-01_EN.indd Sec7:28
DW7000KM-02025D-01_EN.indd Sec7:28
2016-05-18 10:47:42
2019-05-01 10:47:42
