Samsung DW60M9530 Series, User Manual

Page: 251 / 416

Troubleshooting
English 43
Symptom Possible Cause Action
Food remains on
dishes
An incorrect cycle was selected.
• Select a cycle according to
the soil level of the dishes
as instructed in this manual.
The filters are clogged or not
correctly fastened.
• Clean the filters.
• Make sure the filters are
correctly fastened.
An insufficient amount of
detergent was used. • Use the correct amount of
detergent for each load.
The water pressure is low.
• Make sure the pressure
is between 0.05 MPa and
0.8 MPa.
The spray jets are clogged.
• Clean and unclog the spray
jets.
Dishes improperly loaded or
overloaded.
• Arrange the dishes so
they do not interfere with
the spray jest and/or the
detergent dispenser.
The water is too hard.
• Check the salt refill
indicator, and refill with
dishwasher salt.
Dishes are not dried
well.
There is no rinse aid in the
dispenser, or not enough rinse
aid was used.
• Add rinse aid.
• Check the rinse aid settings.
Too many dishes are loaded.
• Overloading may reduce
the drying performance.
Load your dishes as
recommended.
Glasses and cups spilled water
onto other dishes while being
unloaded.
• Empty the lower rack
first, and then the upper
rack. This will avoid water
dripping from the upper
rack onto the dishes in the
lower rack.
Multiple detergent tablets were
used without selecting the
Sanitize option.
• Select the Sanitize option or
use rinse aid.
DW9000M_DD68-00191L-00_EN.indd 43 2019-02-28 4:53:33