Samsung DW60H3010FV User Manual Download

Page: 41 / 52

Troubleshooting

_41

07 TROUBLESHOO

TING

Troubleshooting

The manufacturer, following a policy of constant development and up-dating of
the product, may make modiﬁcations without giving prior notice.

BEFORE CALLING FOR SERVICE

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Dishwasher doesn’t
run

• Fuse blown or the circuit

breaker acted.

• Replace fuse or reset circuit breaker.

Remove any other appliances sharing the
same circuit with the dishwasher.

• Power supply is not turned

on.

• Make sure the dishwasher is turned on

and the door is closed securely.
Make sure the power cord is properly
plugged into the wall socket.

• Water pressure is low.

• Check that the water supply is connected

properly and the water is turned on.

Drain pump doesn’t
stop

• Overﬂow.

• The system is designed to detect an

overﬂow. When it does, it shuts off the
circulation pump and turns on the drain
pump.

Noise

• Some audible sounds are

normal.

• Sound from soft food shredding action

and detergent cup opening.

• Utensils are not secure in

the baskets or something
small has dropped into the
basket.

• To ensure everything is secured in the

dishwasher.

• Motor hums.

• Dishwasher has not been used regularly.

If you do not use it often, remember to
set it to ﬁll and pump out every week,
which will help keep the seal moist.

Suds in the tub

• Improper detergent.

• Use only the special dishwasher

detergent to avoid suds.

• If this occurs, open the dishwasher and

let suds evaporate.

• Add 1 gallon of cold water to the tub.

Close and latch the dishwasher, then
start the “soak” wash cycle to drain out
the water. Repeat if necessary.

• Spilled rinse agent.

• Always wipe up rinse agent spills

immediately.

Stained tub interior

• Detergent with colorant

was used.

• Make sure that the detergent is the one

without colorant.

Dishes are not dried

• Rinse agent dispenser is

empty.

• Make sure that the rinse agent dispense

is ﬁlled.

Dishes and ﬂatware
not clean

• Improper program.

• Select a more intensive wash program.

• Improper rack loading.

• Make sure that the action of the detergent

dispenser and spray arms are not
blocked by large dishware.

DW5000H_DD81-01651F-01_EN (UK)_150831.indd 41

2015-09-01 11:13:23

Summary of Contents for DW60H3010FV

Page 1: ...S DW60H6050FW DW60H6050FS Dishwasher user manual imagine the possibilities Thank you for purchasing this Samsung product DW5000H_DD81 01651F 01_EN UK _150831 indd 1 DW5000H_DD81 01651F 01_EN UK _150831 indd 1 2015 09 01 11 12 58 2015 09 01 11 12 58 ...

Page 2: ...ay differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service center or ﬁnd help and information online at www samsung com IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS Important safety symbols WARNING Hazards or unsafe practices that may result in severe personal injury and or property damage CAUTIO...

Page 3: ...reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision If the supply cord is damaged it must be replaced by the man...

Page 4: ... hazard WARNING Knives and other utensils with sharp points must be loaded in the basket with their points down or placed in a horizontal position This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops offices and other working environments farm houses by clients in hotels motels and other residential type environments bed and breakfast typ...

Page 5: ...uid Do not use the strong acid cleaning agent Do not ﬁll the rinse aid reservoir with powder or liquid detergent This will cause serious damage to the reservoir Inadvertently ﬁlling the salt reservoir with powder or liquid dishwasher detergent will damage the water softener Make sure you have picked up the correct packet of dishwasher salt before ﬁlling the salt reservoir Please only use special c...

Page 6: ...ould still be detergent residues in the cabinet Consult a doctor immediately if your child has swallowed or inhaled detergent INSTRUCTIONS FOR INSTALLING YOUR DISHWASHER Before setting up the appliance check it for any externally visible damage Under no circumstances should you use a damaged appliance A damaged appliance could be dangerous The dishwasher must only be plugged into the electricity s...

Page 7: ... for unauthorised work The integrated waterproof system offers protection from water damage provided the following conditions are met The dishwasher is correctly installed and plumbed in The dishwasher is properly maintained and parts are replaced where it can be seen that this is necessary The stopcock has been turned off when the appliance is not used for a longer period of time e g during holid...

Page 8: ...ections or components and mechanical parts is highly dangerous and can cause operational faults or electric shock While the appliance is under guarantee repairs should only be undertaken by a service technician authorised by the manufacturer Otherwise the guarantee will be invalidated When installing the product make sure there is space at the top left right and back of the product to ensure prope...

Page 9: ... disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier...

Page 10: ...the lower basket 30 Folding spikes of lower basket 31 Cutlery silverware tray 33 For washing in the dishwasher the following cutlery dishes WASHING PROGRAMMES 34 34 Turning on the appliance 34 Change the programme 35 At the end of the wash cycle 35 Wash cycle table CLEANING AND CARE 38 38 Cleaning the ﬁlters 39 Cleaning the spray arms 39 Cleaning the door 39 Caring for the dishwasher 39 Protect ag...

Page 11: ... 1 3rd Rack 2 Upper Basket 3 Lower Basket 4 Duct Nozzle 5 Salt Container 6 Dispenser 7 Cup Shelf 8 Spray arms 9 Filter assembly 10 Inlet hose 11 Drain hose Accessory parts User manual Salt funnel cutlery basket DW5000H_DD81 01651F 01_EN UK _150831 indd 11 DW5000H_DD81 01651F 01_EN UK _150831 indd 11 2015 09 01 11 13 07 2015 09 01 11 13 07 ...

Page 12: ... 3 Duct Nozzle 4 Salt Container 5 Dispenser 6 Cup Shelf 7 Spray arms 8 Filter assembly 9 Drain hose Accessory parts User manual Salt funnel cutlery basket Parts and features DW5000H_DD81 01651F 01_EN UK _150831 indd 12 DW5000H_DD81 01651F 01_EN UK _150831 indd 12 2015 09 01 11 13 08 2015 09 01 11 13 08 ...

Page 13: ...Basket 2 Lower Basket 3 Duct Nozzle 4 Salt Container 5 Dispenser 6 Cup Shelf 7 Spray arms 8 Filter assembly 9 Drain hose Accessory parts User manual Salt funnel cutlery basket DW5000H_DD81 01651F 01_EN UK _150831 indd 13 DW5000H_DD81 01651F 01_EN UK _150831 indd 13 2015 09 01 11 13 08 2015 09 01 11 13 08 ...

Page 14: ...to begin the cycle When you want to pause the dishwasher while running press the Start button and make sure to open the door slowly and carefully You can reset the machine by pressing the Start button for 3 seconds during washing After reset the dishwasher goes to the initial state except salt consumption setting of water softener 7 DELAY START BUTTON Press this button to set the delayed hours for...

Page 15: ... CHILD LOCK This option allows you to lock the buttons on the control panel so children cannot accidentally start the dishwasher by pressing the buttons on the panel To lock and unlock the buttons on the control panel hold down both the Multi tab for three 3 seconds 6 START BUTTON In Power on condition close the dishwasher door and select the cycle and desired options Press the Start button to beg...

Page 16: ...t before running another program 2 3 8 SEGMENT Display the remaining time error code or delay time 3 REFILL INDICATORS If Rinse or Salt Reﬁll indicator is lit it means rinse or salt is needed to reﬁll RINSE REFILL INDICATOR If Rinse or Salt Reﬁll indicator is lit it means rinse or salt needs to be reﬁlled To reﬁll the rinse reservior refer to the When to reﬁll the rinse aid dispenser section on pa...

Page 17: ...or salt is needed to reﬁll RINSE REFILL INDICATOR If Rinse or Salt Reﬁll indicator is lit it means rinse or salt needs to be reﬁlled To reﬁll the rinse reservior refer to the Rinse Aid dispenser section on page 24 SALT REFILL INDICATOR If the Salt Reﬁll indicator is lit it means the dishwasher is low on dishwasher salt and needs to be reﬁlled To reﬁll the salt reservior refer to the Loading the sa...

Page 18: ...ng conductor and a grounding plug The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances WARNING Improper connection of the equipment grounding conductor can result in the risk of an electric shock Check with a qualiﬁed electrician or service representative if you are in doubt whether the appliance is properly grounded D...

Page 19: ...y into the sink It will be necessary to drain excess water from hoses into a bowl or suitable container that is held outside and lower than the sink Water outlet Connect the water drain hose The drain hose must be correctly ﬁtted to avoid water leaks Ensure that the water inlet hose is not kinked or squashed Extension hose If you need a drain hose extension Use a similar size and quality drain hos...

Page 20: ...hwasher may be altered via adjustment of the screwing level of the feet In any case the appliance should not be inclined more than 2 START OF DISHWASHER The following should be checked before starting the dishwasher 1 the dishwasher is level and ﬁxed 2 the inlet valve is opened 3 There is no leakage at the connections of the conducts 4 the wires are tightly connected 5 the power is switched on 6 t...

Page 21: ... to your local environment the sets will change in the following sequence H1 H2 H3 H4 H5 H6 It is recommended that adjustments should be made in accordance with the following table The manufactory setting H4 EN 50242 4 Wait for 5 seconds to end the set up model WATER HARDNESS Selector Position Salt consumption gram cycle Autonomy cycles 1 kgs º dH º fH º Clark mmol l DW60H6050 series DW60H5050 ser...

Page 22: ...ight expires 1 Remove the lower basket and then unscrew and remove the cap from the salt container Open 2 If you are ﬁlling the container for the ﬁrst time ﬁll 2 3 of its volume with water around 1 liter 3 Place the end of the funnel supplied into the hole and introduce about 1 5 kg of salt It is normal for a small amount of water to come out of the salt container 4 Carefully screw the cap back on...

Page 23: ... no rinse aid warning light in the control panel you can judge the amount of rinse aid by the colour of the optical level indicator D located next to the cap When the rinse aid container is full the whole indicator will be dark As the rinse aid diminishes the size of the dark dot decreases You should never let the rinse aid get below 1 4 full As the rinse aid diminishes the size of the black dot o...

Page 24: ...inse aid container is about 130 ml Be careful not to overﬁll the dispenser because this could cause over sudsing Wipe away any spills with a damp cloth Don t forget to replace the cap before you close dishwasher door ATTENTION Clean up any rinse aid spilt during ﬁlling with an absorbent cloth to avoid excess foaming during the next wash Adjusting rinse aid dispenser The rinse aid dispenser has fou...

Page 25: ...concentrated detergents are used can achieve the same results that can otherwise only be achieved using Intensive programmes Detergent tablets Detergent tablets of different brands dissolve at different speeds For this reason some detergent tablets cannot dissolve and develop their full cleaning power during short programmes Therefore please use long programmes when using detergent tablets to unsu...

Page 26: ... it locks in place Please observe the manufacturers dosing and storage recommendations as stated on the detergent packaging Detergents There are 3 sorts of detergents 1 With phosphate and with chlorine 2 With phosphate and without chlorine 3 Without phosphate and without chloride Normally new pulverised detergent is without phosphate The water softener function of phosphate is not given In this ca...

Page 27: ...s option the appliance will not get its best performance 1 Put the Multi in 1 tablet into the container then start the Multi in 1 option 2 Close the lid and press until it locks in place When using Multi in 1 compact combination detergents ensure that the lid can be closed correctly ATTENTION Keep all detergents in a safe place out of children s reach Always add the detergent in the dispenser just...

Page 28: ...hey could easily fall out of the racks Removing the dishes To prevent water dripping from the upper basket into the lower basket we recommend that you empty the lower basket ﬁrst and then the upper basket LOADING THE UPPER BASKET The upper basket is designed to hold more delicate and lighter dishware such as glasses coffee and tea cups and saucers as well as plates small bowls and shallow pans as ...

Page 29: ...re loading dishes into the basket If you adjust the the basket after loading the dishes you may damage the dishes To lower position To upper position DW60H3010 The height of the upper basket can be adjusted by placing the wheels on different height of the rails Long items serving cutlery salad servers and knives should be placed on the shelf so that they do not obstruct the rotation of the spray a...

Page 30: ...rger or more pots and pans can be loaded 11 11 13 12 10 10 11 11 13 12 10 10 11 11 13 12 10 10 DW60H6050 14 place setting DW60H5050 13 place setting DW60H3010 12 place setting 10 Dessert dishes 11 Dinner plates 12 Soup bowls 13 Oval platter IN Long items serving cutlery salad servers and big knives should be placed on the shelf so that they do not obstruct the rotation of the spray arms FOLDING SP...

Page 31: ... be placed in the horizontal position at the front of the upper basket DW60H6050 8 4 3 3 2 2 5 7 2 2 6 6 1 1 1 Soup spoons 5 Dessert spoons 2 Forks 6 Serving spoons 3 Knives 7 Serving forks 4 Teaspoons 8 Gravy ladles WARNING Do not let any item extend through the bottom Always load sharp utensils with the sharp point down DW5000H_DD81 01651F 01_EN UK _150831 indd 31 DW5000H_DD81 01651F 01_EN UK _1...

Page 32: ...5 5 5 1 1 4 4 1 4 1 4 1 4 1 4 1 1 4 4 8 1 Soup spoons 5 Dessert spoons 2 Forks 6 Serving spoons 3 Knives 7 Serving forks 4 Teaspoons 8 Gravy ladles WARNING Do not let any item extend through the bottom Always load sharp utensils with the sharp point down Loading the dishwasher racks DW5000H_DD81 01651F 01_EN UK _150831 indd 32 DW5000H_DD81 01651F 01_EN UK _150831 indd 32 2015 09 01 11 13 21 2015 0...

Page 33: ...cups glasses pans etc with the opening downwards so that water cannot collect in the container or a deep base Dishes and items of cutlery must not lie inside one another or cover each other To avoid damage to glasses they must not touch Load large items which are most difficult to clean into the lower rack The upper rack is designed to hold more delicate and lighter dishware such as glasses coffee...

Page 34: ... detergent may have already been released and the appliance may have already drained the wash water If this is the case the detergent dispenser must be reﬁlled see the section entitled Fill the detergent in dispenser 2 Press the Start button the machine will be in standby state press the Program button more than 3 seconds then you can change the program to the desired cycle setting If you open the...

Page 35: ...side Empty the lower basket ﬁrst and then the upper one This will avoid water dripping from the upper basket onto the dishes in the lower one WASH CYCLE TABLE DW60H6050 DW60H5050 Program Description of Cycle Detergent Prewash Main wash g Running time min Energy kWh Water ℓ Intensive Pre Wash 50 C 5 30 175 1 65 18 Wash 60 C Rinse Rinse Rinse 65 C Drying Intensive Hygiene Pre Wash 50 C 5 30 195 1 75...

Page 36: ...20 180 0 9 1 3 8 5 12 5 Auto 45 55 C Rinse Rinse 70 C Drying EN 50242 This program is the test cycle The information for comparability test in accordance with EN 50242 as follows Capacity 12 place setting Position of Upper Basket to lower position Rinse aid setting 4 The wash time varies depending on the pressure and temperature of the supplied water Quick Wash Continuous use of the Quick Wash cyc...

Page 37: ... Rinse Rinse 55 C Drying ECO Pre Wash 5 25 175 1 02 12 Wash 50 C Rinse Rinse 65 C Drying ECO Half load Pre Wash 15 150 0 85 11 5 Wash 50 C Rinse Rinse 60 C Drying Express Pre Wash 50 C 5 25 60 1 11 Wash 60 C Rinse 60 C Drying Express Half load Pre Wash 50 C 15 60 0 85 10 5 Wash 60 C Rinse 55 C Drying The wash time varies depending on the pressure and temperature of the supplied water DW5000H_DD81 ...

Page 38: ... removes food particles from the wash water allowing it to be recirculated during the cycle For this reason it is a good idea to remove the larger food particles trapped in the ﬁlter after each wash cycle by rinsing the semicircular ﬁlter and cup under running water To remove the ﬁlter assembly turn it in anti clockwise direction and lift the ﬁlter assembly up The entire ﬁlter assembly should be c...

Page 39: ...er use a spray cleaner to clvean the door panel for it could damage the door lock and electrical components It is not advised to use the abrasive agent or some paper towel because of the risk of scratching or leaving spots on the stainless steel surface CARING FOR THE DISHWASHER To clean the control panel use a lightly damp cloth then dry thoroughly To clean the exterior use a good appliance polis...

Page 40: ...e speciﬁcally for dishwashers When You Go on Holiday When you go on holiday it is recommended that you run a wash cycle with the dishwasher empty and then remove the plug from the socket turn off the water supply and leave the door of the appliance slightly ajar This will help the seals last longer and prevent odours from forming within the appliance Moving the Appliance If the appliance must be m...

Page 41: ...e baskets or something small has dropped into the basket To ensure everything is secured in the dishwasher Motor hums Dishwasher has not been used regularly If you do not use it often remember to set it to ﬁll and pump out every week which will help keep the seal moist Suds in the tub Improper detergent Use only the special dishwasher detergent to avoid suds If this occurs open the dishwasher and ...

Page 42: ...stains by hand WARNING You have to wait for 20 minutes after a cycle to let the heating elements cool down before cleaning interior Failing to follow this instruct may result in the risk of burns Iron deposits in water can cause an overall ﬁlm You have to call a water softener company for a special ﬁlter White ﬁlm on inside surface Hard water minerals To clean the interior use a damp sponge with d...

Page 43: ...r is opened buttons are not working except Power button Close the door and press the button Child lock function is selected When selected Child lock function buttons are not responded To unlock this function hold down both the Multi in 1 and Delay start buttons for three 3 seconds Also Child lock function is released when power cord is reconnected The result of washing performance may be caused by...

Page 44: ...ally for 60 minutes yet still not arrive the anticipated temperature LE Leakage error If the leakage switch is on for 2 seconds When power S W is off LE error is not occurred when happen the leakage on off state but if the door is closed the washer can drain away the water automatically when happen the leakage on off state tE Failure of temperature sensor Abnormal of the thermistor short circuit o...

Page 45: ...Dry type Condensed dry system Wash type Rotating nozzle spray Dimensions 598 x 600 x 845 mm Width Depth Height Wash capacity DW60H6050 14 place setting DW60H5050 13 place setting DW60H3010 12 place setting Weight DW60H6050 Unpacked 57 5 kg DW60H5050 Unpacked 56 kg DW60H3010 Unpacked 43 kg PRODUCT DIMENSION 600 598 845 1175 745 745 50 50 670 670 DW5000H_DD81 01651F 01_EN UK _150831 indd 45 DW5000H_...

Page 46: ...itional options None Rinse aid setting 3 Water softener setting H4 Dosage of the standard detergent pre wash 5 g main wash 25 g For the arrangement of the items refer below ﬁgures Upper basket Lower basket Silverware basket 2 2 1 5 5 5 3 2 3 3 1 5 5 7 1 1 4 4 5 4 5 5 1 4 4 5 5 5 5 5 1 1 4 4 1 4 1 4 1 4 1 4 1 1 4 4 8 1 Soup spoons 2 Forks 3 Knives 4 Teaspoons 5 Dessert spoons 6 Serving spoons 7 Ser...

Page 47: ...se aid setting 3 Water softener setting H4 Dosage of the standard detergent pre wash 5 g main wash 27 5 g For the arrangement of the items refer below ﬁgures Upper basket Lower basket Silverware basket 2 2 1 5 5 5 3 3 1 5 5 7 1 1 4 4 5 5 1 4 4 5 5 5 5 5 1 4 4 1 4 1 4 1 4 1 4 1 1 4 4 8 1 Soup spoons 2 Forks 3 Knives 4 Teaspoons 5 Dessert spoons 6 Serving spoons 7 Serving forks 8 Gravy ladles For st...

Page 48: ...lower position Wash cycle Eco Additional options None Rinse aid setting 3 Water softener setting H4 Dosage of the standard detergent pre wash 5 g main wash 30 g For the arrangement of the items refer below ﬁgures Upper basket Lower basket Silverware basket 8 4 3 3 2 2 5 7 2 2 6 6 1 1 1 Soup spoons 2 Forks 3 Knives 4 Teaspoons 5 Dessert spoons 6 Serving spoons 7 Serving forks 8 Gravy ladles DW5000H...

Page 49: ...Unlimited Unlimited Airborne acoustical noise emissions dBA re 1pW 52 46 46 Installation Built in Built under Yes Yes Yes Free standing Yes Yes Yes 1 based on 280 standard cleaning cycles using cold water ﬁll and the consumption of the low power modes Actual energy consumption will depend on how the appliance is used 2 based on 280 standard cleaning cycles Actual water consumption will depend on h...

Page 50: ... the inside of the dishwasher when they are needed 7 Tub Assy An internal case mode of stainless steel that makes up the basic framework of the dishwasher 8 Sump Assy The place inside the dishwasher where water is collected The injected water gathers here after circulation The sump Assy is connected to the circulation motor and drain pump 9 Tub Front Assy An internal case made of stainless steel t...

Page 51: ...Note DW5000H_DD81 01651F 01_EN UK _150831 indd 51 DW5000H_DD81 01651F 01_EN UK _150831 indd 51 2015 09 01 11 13 25 2015 09 01 11 13 25 ...

Page 52: ...ONLINE AT UK 0330 SAMSUNG 7267864 www samsung com uk support EIRE 0818 717100 www samsung com ie support DD81 01651F 01 DW5000H_DD81 01651F 01_EN UK _150831 indd 52 DW5000H_DD81 01651F 01_EN UK _150831 indd 52 2015 09 01 11 13 25 2015 09 01 11 13 25 ...

Search results

Summary of Contents for DW60H3010FV

Reviews:

Related manuals for DW60H3010FV

Brands by name

Popular brands

Samsung DW60H3010FV, User Manual

Search results

Summary of Contents for DW60H3010FV

Reviews:

Related manuals for DW60H3010FV

Brands by name

Popular brands