Samsung DW-FG520 SERIES User Manual Download | Manualshive

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Troubleshooting and information codes

_29

06 TROUBLESHOO

TING

PROBLEM

POSSIBLE CAUSE

SOLUTION

Is too noisy.

The dishwasher beeps when the
dispenser cover is opened and
during the initial stage of draining
the pump operation.

This is a normal operation.

The dishwasher is not level.

Ensure that the dishwasher is level.

There is a ‘chopping’ sound
because an arm is bumping against
the dishes.

Rearrange the dishes.

Leaves a yellow or brown ﬁ lm
on cups or dishes

This can occurs from coff ee and tea
soils.

Use programme with higher
temperature.

Does not have any indicators
lit.

The power cord is not connected.

Connect the power cord.

Does not have smoothly
rotating arms.

The arms are clogged with food
particles.

Clean the arms.

DD68-00093B_EN-AU.indd 29

DD68-00093B_EN-AU.indd 29

11/23/2011 10:54:52 PM

11/23/2011 10:54:52 PM

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Summary of Contents for DW-FG520 SERIES

Page 1: ...h 100 recycled paper imagine the possibilities Thank you for purchasing this Samsung product To receive a more complete service please register your product at www samsung com register DD68 00093B_EN AU indd 1 DD68 00093B_EN AU indd 1 11 23 2011 10 54 28 PM 11 23 2011 10 54 28 PM ...

Page 2: ...s have the most powerful ﬁltration systems in their class 2 Condensing Drying Technology Your new Samsung dishwasher utilizes the latent thermal energy from the ﬁnal rinse cycle to drying the load This not only saves energy but also prevents steam from escaping the dishwasher and injuring you and your loved ones This user manual contains important information concerning the use and care of your ne...

Page 3: ...your dishwasher may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service centre or ﬁnd help and information online at www samsung com IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS Important safety symbols WARNING Hazards or unsafe practices that may result in severe personal injury and or prope...

Page 4: ...eration and exercise care when using it Do not let children or pets play on or in your dishwasher The dishwasher door does not open easily from the inside and children may be seriously injured if trapped inside Children should be supervised to ensure that they do not play with the appliance If the plug power supply cord is damaged it must be replaced by the manufacturer or its service agent or a s...

Page 5: ...ndles upwards Plastic items which cannot withstand being washed in hot water such as disposable plastic containers or plastic cutlery and crockery should not be cleaned in the dishwasher The high temperatures in the dishwasher may cause them to melt or lose shape On models with Delay Start function make sure that the dispenser is dry before adding detergent Wipe dry if necessary Detergent will clo...

Page 6: ...nnecting the appliance check that the connection data on the data plate voltage and connected load match the mains electricity supply If in any doubt consult a qualiﬁed electrician The electrical safety of this appliance can only be guaranteed when continuity is complete between it and an effective grounding system It is most important that this basic safety requirement is present and regularly te...

Page 7: ...artment or an authorised service technician In countries where there are areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the appliance and its surroundings in a clean condition at all times Any damage which may be caused by cockroaches or other vermin will not be covered by the guarantee In the event of a fault or for cleaning purposes t...

Page 8: ...tion buttons 23 Using the Delay Start function 23 Using the digital display 24 Using additional functions CLEANING AND MAINTAINING YOUR DISHWASHER 25 25 Cleaning the exterior 25 Cleaning the wash cabinet 25 Cleaning the ﬁlters 26 Cleaning the spray arms 27 Storing your dishwasher TROUBLESHOOTING AND INFORMATION CODES 28 28 Check these points if your dishwasher 30 Information codes PROGRAMME CHART ...

Page 9: ...rts contact Samsung Customer Service or your Samsung dealer Keep the packaging out of the reach of children to ensure their safety after unpacking your dishwasher 9 2 1 3 4 5 7 6 8 10 11 12 13 1 Top spray arm not shown 8 Rinse aid reservoir 2 Cutlery tray DW FG720 Cutlery basket DW FG520 see page 19 9 Control panel in front of the door 3 Upper basket 10 Lower spray arm 4 Upper spray arm 11 Drain h...

Page 10: ...ensive Zone button DW FG720 4 Delay Start button 12 Sanitize Child Lock button 5 Child Lock indicator 13 Multi Tabs button 6 Rinse Reﬁll indicator 14 Start Reset button 7 Delay Start indicator 15 Prewash button DW FG520 8 Wash indicator Checking the accessories User manual Warranty card Setting up your dishwasher DD68 00093B_EN AU indd 10 DD68 00093B_EN AU indd 10 11 23 2011 10 54 40 PM 11 23 2011...

Page 11: ...k with a 3 4 male thread must be provided on tap The water pressure must be between 0 05MPa and 0 8MPa If the water pressure is to less the water supply valve may not operated properly causing the dishwasher to turn off If the water pressure is too high a pressure reducer valve must be ﬁtted You can reduce the risk of leaks and water damage by Making water taps easily accessible Turning off the ta...

Page 12: ...n area exposed to freezing temperatures Your dishwasher always retains some water in the water valve pump and hose and if the water freezes in the machine or hoses it may damage the appliance and its components INSTALLING YOUR DISHWASHER ONLY FOR INSTALLING UNDER THE SINK STEP1 Removing the work top 1 Remove the 2 screws from the upper part on the back of the dish washer 2 Slide the work top backw...

Page 13: ...the sink and make sure that the product is level using the leveler Take care that the hoses or power cord is not twisted when you push the product into the space under the sink 3 Install the product so that there is a space of at least 4 mm between the top of the product and the bottom of the top plate of the sink After the installation do not bind the power cord with a cable tie that has a metal ...

Page 14: ...ed 6 Open the door and remove all foam paper packaging and unnecessary parts 7 Turn on the circuit breaker you turned off before you began the installation 8 Open the water supply valve to supply water to the dishwasher 9 Turn on the dishwasher and then select and run a cycle Check if the power turns on correctly and if there is any water leakage while the dishwasher is operating If no errors occu...

Page 15: ... lights up on the control panel reﬁll with rinse aid Your dishwasher has been designed to use liquid rinse aid only Using a powdered rinse aid will clog up the reservoir opening and cause the dishwasher to malfunction Rinse aid improves the drying performance of the dishwasher Do not add regular detergent into the rinse aid reservoir 1 Remove the rinse aid reservoir cap by rotating it counterclock...

Page 16: ...e Wooden cutlery and crockery or items with wooden parts Delicate glassware or glassware containing lead crystal Silverware that has been in contact with foods containing sulphur can become discoloured These include egg yolks onions mayonnaise mustard ﬁsh ﬁsh brine and marinades Clouding may occur on glasses after frequent washing Do not wash delicate glassware or glassware containing lead crystal...

Page 17: ...And then push it down gently Whenever you adjust the height make sure that the upper spray arm will not become caught on the dishes loaded in the lower basket as it spins Make sure that the upper basket is level If the upper basket is raised on one side it will prevent the door from closing fully and cause problems with the dishwasher operation Do not raise the upper basket on one side only Doing ...

Page 18: ...e room for larger items in the upper basket 1 Arrange the cutlery in the cutlery tray inserts as shown 2 Attach the inserts to the cutlery tray Placing large items such as cake cutters in the tray can result in interference with the top spray arm If spoon handles do not ﬁt between the holders then place them the other way round 3 Remove the cutlery tray inserts from the cutlery tray after the end ...

Page 19: ...mall amount of cutlery only you may separate the cutlery basket and use only one side Do not place long items inside the cutlery basket The handle may be too long and interfere with the upper spray arm The cutlery basket can be used with the cover opened 1 Raise the cover and attach it to the handle as shown in the diagram To separate the cutlery basket into two baskets pull one side of the cutler...

Page 20: ...too much foam which may decrease the dishwasher s performance or cause it to malfunction Do not breathe in the fumes of dishwasher detergent or swallow it Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions If you have inhaled the fumes of detergent or swallowed it seek medical attention immediately Keep dishwasher detergent out of the reach of chil...

Page 21: ...ergent with rinse aid Refer to the manufacturer s instructions before using a multi tab product and verify that it is suitable for the water hardness level in your area 1 Push the detergent dispenser s release catch and open the detergent dispenser ﬂap 2 Add the multi tab into the main wash detergent compartment and close the ﬂap 3 Push the Multi Tabs button on the control panel to activate the Mu...

Page 22: ...der This will prevent water from the upper basket dropping onto items in the lower basket USING THE PROGRAMME SELECTION BUTTONS Select a programme appropriate for the type of load and soiling using the PROG button Symbol Programme Description Intensive 70 ºC Heavily soiled items include pots and pans Daily Auto 40 65 ºC DW FG720 Lightly to heavily soiled daily using items automatic detection of th...

Page 23: ...delay of between 1 and 24 hours in 1 hour increments 1 Open the door and load the baskets 2 Add the appropriate amount of dishwasher detergent into the dispenser and on the door if required 3 Push the Power button to turn on the dishwasher 4 Select the programme and functions 5 Set the delay time using the Delay Start button 6 Push the Start Reset button The Delay Start indicator lights up and the...

Page 24: ...gent select a programme and then push the Multi Tabs button The Multi Tabs function is available with all programme except Prewash Selecting the Multi Tabs function turns on the Rinse Reﬁll indicator However this does not mean that a reﬁll is required Sanitize Push the Sanitize button for the best possible hygiene in your dishwasher At the ﬁnal rinse it heat up to 70 ºC and hold this temperature f...

Page 25: ...coming into contact with water If your dishwasher has a stainless steel door panel it can be cleaned with a stainless steel cleaner for Home Appliances or similar product using a clean soft cloth CLEANING THE WASH CABINET If there are limescale or grease deposits in the cabinet remove these by damp cloth or run a programme which has highest rinsing temperature without any loading items after ﬁllin...

Page 26: ...oorly or the jets on the spray arms seem clogged clean the spray arms When removing the spray arms take care as they break easily Turn off the dishwasher before removing the spray arms Cleaning the spray arms 1 Remove the cutlery tray insert DW FG720 Refer to the Using the baskets section on page 16 2 Rotate the handle on the middle of the top spray arm in the counterclockwise direction and detach...

Page 27: ...pray arms and check that they rotate freely STORING YOUR DISHWASHER If you need to store your dishwasher for an extended period of time ﬁrst drain the unit fully and then disconnect the water hose Your dishwasher can become damaged if water is left in the hoses and internal components before storing it After draining and disconnecting the dishwasher be sure to turn off the water supply valve and c...

Page 28: ...ose Has food particles remaining on the dishes An inappropriate programme was been selected Select a programme according to the soil level of the dishes as directed in this manual The ﬁlter is contaminated or not correctly fasten Clean the ﬁlter and make sure the ﬁlters are ﬁtted properly No dishwasher detergent or not enough detergent is being used Use an automatic dishwasher detergent or use mor...

Page 29: ...is level There is a chopping sound because an arm is bumping against the dishes Rearrange the dishes Leaves a yellow or brown ﬁlm on cups or dishes This can occurs from coffee and tea soils Use programme with higher temperature Does not have any indicators lit The power cord is not connected Connect the power cord Does not have smoothly rotating arms The arms are clogged with food particles Clean ...

Page 30: ...t water supply Make sure the temperature of supplied water is not higher than 80 ºC HE HE1 Heater error Turn off and unplug the power plug close water supply valve and contact service centre tE Temperature sensor error 1E Low water level error PE Flow changer error Turn off and restart the appliance LE Leakage error Turn off and unplug the power plug close water supply valve and contact service ce...

Page 31: ...nwash 1st rinse 2nd rinse Hot rinse Dry End Prewash Mainwash 1st rinse Hot rinse Dry End Prewash Mainwash 1st rinse Hot rinse Dry End Prewash Mainwash 1st rinse Hot rinse Dry End Mainwash 1st rinse Hot rinse End Prewash Mainwash 1st rinse Hot rinse Dry End Cold rinse End Washing time Min 148 90 148 118 87 149 34 83 17 Water consumption L 17 9 1 17 13 9 11 6 12 0 DW FG720 11 8 DW FG520 10 5 10 1 3 ...

Page 32: ...ntities recommended in the detergent manufacturers instructions DECLARATION OF CONFORMITY This product complies with the requirements of these directives EMC Directive 2004 108 EC Low Voltage Directive 2006 95 EC SPECIFICATIONS MODEL DW FG720 DW FG520 Power AC 220 240 V 50 Hz Type Free Standing Water pressure 0 05 0 8 MPa Wash capacity place settings 15 DW FG720 13 DW FG520 Rated power 2000 2300 W...

Page 33: ...5PS 8g 25g 13PS 7g 24g For the arrangement of the items refer Figure A B C Drying condition Opened door 50mm 15 place settings 2 3 5 4 1 9 9 6 7 10 5 6 8 6 6 6 8 13 13 15 14 11 13 13 15 14 12 Figure A 1 Lower basket Figure B 1 Upper basket Figure C 1 Cutlery tray 1 Soup plate 6 Cup 11 Soup spoon 2 Dinner plate 7 Saucer 12 Fork 3 Dinner plate 8 Glass 13 Knife 4 Dessert dish 9 Small bowl Middle bowl...

Page 34: ...Figure B 2 Upper basket Figure C 2 Cutlery basket 1 Soup plate 6 Cup 11 Soup spoon 2 Dinner plate 7 Saucer 12 Fork 3 Dinner plate 8 Glass 13 Knife 4 Dessert dish 9 Small bowl Middle bowl 14 Dessert spoon 5 Dessert dish 10 Big bowl 15 Tea spoon Drying condition 50 mm For standard test DD68 00093B_EN AU indd 34 DD68 00093B_EN AU indd 34 11 23 2011 10 54 54 PM 11 23 2011 10 54 54 PM ...

Page 35: ...Note DD68 00093B_EN AU indd 35 DD68 00093B_EN AU indd 35 11 23 2011 10 54 58 PM 11 23 2011 10 54 58 PM ...

Page 36: ...1SAMSUNG 172678 022 607 93 33 www samsung com PORTUGAL 80820 SAMSUNG 726 7864 www samsung com SLOVAKIA 0800 SAMSUNG 726 7864 www samsung com SPAIN 902 1 SAMSUNG 902 172 678 www samsung com SWEDEN 0771 726 7864 SAMSUNG www samsung com U K 0845 SAMSUNG 7267864 www samsung com ch www samsung com ch_fr French SWITZERLAND 0848 SAMSUNG 7267864 CHF 0 08 min www samsung com AUSTRALIA 1300 362 603 www sams...

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