Samsung DV9 BB9 Series, Manual

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English 24
Troubleshooting
If there is any problem, check the information message on the LCD screen and follow the on-
screen instructions.
If the problem persists, please contact the service center.
Checkpoints
If you encounter a problem with the dryer, first check the table below and try these suggestions.
Symptom Action
Door is open
Operating the washing machine with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Dryer does not run
• Make sure the door is completely closed.
• Make sure the power cord is plugged in.
• Check the home’s circuit breaker and fuses.
• Empty the water tank.
• Clean the lint filter.
Dryer does not heat
• Check the home’s circuit breaker and fuses.
• Select a heat setting other than
Cool Air .
• Check the lint filter and heat exchanger. Clean them if necessary.
• Dryer may be in the cool-down phase of the cycle.
Dryer does not dry
Check the above, plus…
• Make sure the dryer is not overloaded.
• Sort light and heavy items separately.
• Reposition large, bulky items to ensure even drying.
• Check that the dryer is draining properly.
• For small loads, add a few dry towels.
• Clean the lint filter and heat exchanger.
Dryer is noisy
• Check for coins, buttons, lighters, etc.
• Make sure the dryer is level and standing firmly on the floor.
• The dryer may hum due to air moving through the drum and fan.
This is normal.
Dries unevenly
• Seams, pockets, and other parts of clothing are harder to dry
than others. This is normal.
• Sort heavy and light items separately.
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