Samsung DV22K6800EW User Manual Download Page 44 | Manualshive

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Troubleshooting

Troubleshooting

English

44

Problem

Action

Extended time.

• Sensor Dry automatically senses the moisture in the load

and shuts the dryer off when the selected dryness level is
reached.
The drying time can change according to the type and
amount of laundry. See the cycle chart for reference.

If a problem persists, contact a local Samsung service center.

DV22K6800-03650A-00_EN (US)_151211.indd 44

2015-12-11 7:15:50

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Summary of Contents for DV22K6800EW

Page 1: ...Dryer User manual DV22K6800 DV22K6800 03650A 00_EN US _151211 indd 1 2015 12 11 7 15 41 ...

Page 2: ...quirements 12 Exhausting requirements 13 Electrical requirements 14 Installation 16 What s included 16 Step by step installation 18 Exhaust ducting guide 22 Changing the direction of the exhaust duct optional 23 Switching the door position 28 Before you start 33 Sort and load 33 Functional prerequisite 33 Operations 34 Feature panel 34 Simple steps to start 36 Cycle overview 37 Cycle guide 38 Spec...

Page 3: ... Cleaning 41 Troubleshooting 42 Checkpoints 42 Information codes 45 Specifications 46 Fabric care chart 46 Protecting the environment 47 Specification sheet 48 Cycle chart 49 DV22K6800 03650A 00_EN US _151211 indd 3 2015 12 11 7 15 41 ...

Page 4: ...cause the following operating instructions cover various models the characteristics of your dryer may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service center or find help and information online at www samsung com Important safety symbols What the icons and signs in this user manual mea...

Page 5: ...tion instructions Save these instructions Important safety precautions WARNING To reduce the risk of fire electric shock or injury to persons when using your appliance follow basic precautions including the following 1 Read all instructions before using this appliance 2 Do not dry articles that have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents or ot...

Page 6: ...r like materials 14 Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint dust and dirt 15 The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel 16 Do not place items exposed to cooking oils in your dryer Items contaminated with cooking oils may contribute to a chemical reaction that could cause...

Page 7: ...terials on a heat setting Heated foam rubber materials can under certain circumstances ignite spontaneously Warnings WARNING Ensure pockets are free of small irregularly shaped hard objects and foreign material i e coins knives pins etc These objects could damage your dryer Cautions CAUTION Do not allow children or pets to play on in or in front of the appliance Close supervision is necessary when...

Page 8: ...t place items in your dryer that have been spotted or soaked with vegetable oil or cooking oil Even after being washed these items may contain significant amounts of these oils Residual oil on clothing can ignite spontaneously The potential for spontaneous combustion increases when items containing vegetable oil or cooking oil are exposed to heat Heat sources such as your dryer can warm these item...

Page 9: ...tions Adequate clearances between the dryer and adjacent walls or other surfaces Adequate air circulation for ventilation Away from water and weather WARNING Make sure to exhaust the dryer outdoors to reduce the risk of fire Keep the dryer area clear of combustible materials gasoline and other flammable vapors and liquids Do not install other fuel burning appliances around or in the same place as ...

Page 10: ...the dryer the rear must have at least 5 5 inch 140 mm clearance Side by side installation A E A A C B B F D A 1 in 25 mm D 25 8 in 655 mm B 23 6 in 600 mm E 3 in 76mm C 17 in 432 mm F 3 in 76mm Disregard this minimum clearance if the dryer is installed alone DV22K6800 03650A 00_EN US _151211 indd 10 2015 12 11 7 15 42 ...

Page 11: ...in 600 mm C 24 in 155 mm I 5 5 in 140 mm D 3 in 76 mm J 3 in 76 mm E 6 in 152 mm K 26 6 in 676 mm F 67 in 1702 mm L 4 75 in 120 mm WARNING Samsung s washers and dryers can be stacked to maximize usable space You can purchase an optional stacking kit from your Samsung retailer DV22K6800 03650A 00_EN US _151211 indd 11 2015 12 11 7 15 42 ...

Page 12: ...s vent system with an existing exhaust system Make sure the exhaust system meets all applicable local state and national regulations Verify you are not using flexible plastic duct Make sure to check for and remove all lint buildup from inside the existing ducts Confirm the duct is not kinked or crushed Make sure the exhaust hood damper opens and closes freely Manometer measurements The static pres...

Page 13: ...into the duct and can catch lint For the United States only Use only those foil type flexible ducts if any specifically identified for use with the appliance by the manufacturer and that comply with the Outline for Clothes Dryer Transition Duct Use Subject 2158A For Canada only Use only those foil type flexible ducts if any specifically identified for use with the appliance by the manufacturer Out...

Page 14: ...er must be grounded In the event of a malfunction or breakdown the ground will reduce the risk of electrical shock by providing a path of least resistance for the electrical current WARNING Your dryer has an optional cord with an equipment grounding conductor and a grounding plug This cord is sold separately The plug must be plugged into an appropriate outlet that is properly installed and grounde...

Page 15: ...o 10 copper wire conductors terminated with closed loop terminals open end spade lugs with turned up ends or with tinned leads Do not reuse a power supply cord from an old dryer The power cord electric supply wiring must be supported at the dryer cabinet by a suitable UL listed strain relief Grounding through the neutral conductor is prohibited for 1 new branch circuit installations 2 mobile homes...

Page 16: ...relevant safety regulations of your area What s included Make sure all the parts are included in the product package If you have a problem with the dryer or the accessories contact a local Samsung service center or the retailer 01 05 02 03 04 Dryer at a glance 01 Top cover 02 Feature panel 03 Door 04 Filter 05 Exhaust duct DV22K6800 03650A 00_EN US _151211 indd 16 2015 12 11 7 15 43 ...

Page 17: ...dels only Cover Plate Required tools Pliers Cutting knife Nut driver Level Philips screwdriver Duct tape Wrench WARNING Packing materials can be dangerous to children Keep all packing materials plastic bags polystyrene etc out of children s reach DV22K6800 03650A 00_EN US _151211 indd 17 2015 12 11 7 15 44 ...

Page 18: ...cation as your washer 2 To change the door direction see Switching the door position 3 Install the exhaust system as instructed in the Exhaust ducting guide section NOTE To move the dryer easily lay two of the carton cushions from the packaging on the floor Tip the dryer on its side so it lies across both cushion tops Push the dryer so that it is near its final location and then set the dryer upri...

Page 19: ...crews from the center terminal block 2 Connect the neutral wire white or center wire of the power cable to the center silver colored terminal screw of the terminal block Tighten the screws 3 Connect the other wires to outer terminal block screws Tighten the screws 4 Tighten the strain relief screws 5 Insert the terminal block cover into the rear panel of the dryer Then secure the cover with a hold...

Page 20: ...enter terminal block 3 Connect the neutral wire white or center wire and ground wire white to the center silver colored terminal screw of the terminal block Tighten the screw 4 Connect the other wires to the outer terminal block screws Tighten the screws 5 Tighten the strain relief screws 6 Insert the tab of the terminal block cover into the rear panel of the dryer Then secure the cover with a hol...

Page 21: ...ide and then front to back If the dryer is not level adjust the leveling feet B at the bottom of the dryer Then check if the dryer is level again A B NOTE To set the dryer to the same height as your washer fully retract A the leveling feet by turning them counterclockwise then loosen B the feet by turning them clockwise Once the dryer is the same height as the washer follow the directions above to...

Page 22: ...ts freely 2 Use 4 inch rigid metal ducts Tape all joints including the dryer connection Never use lint trapping screws 3 To facilitate the exhaust keep the ducts as straight as possible Cleaning Clean all old ducts before installing the dryer and make sure the vent flap opens and closes freely We recommend that you to clean the exhaust system annually or on a regular basis WARNING To prevent fire ...

Page 23: ...r hands and arms from sharp edges when working inside the cabinet Side venting B A 1 Detach the right A or left B side knockout as desired C 2 Pull the duct out of the dryer and then remove the screw C from the duct Set screw C aside You will need it in a later step D 4 9 125 mm 3 Cut the duct as shown and keep the cut portion of the duct D DV22K6800 03650A 00_EN US _151211 indd 23 2015 12 11 7 15...

Page 24: ...ape E 6 Insert the duct with elbow E through the rear opening and then connect it to the internal duct CAUTION Wire components in the dryer may interfere slightly with the duct Do not pull or damage the electrical wires inside the dryer when inserting the duct F 7 Apply duct tape F on all joints as shown CAUTION All joints must be secured with duct tape otherwise they may separate and cause a safe...

Page 25: ...red with a cover plate Bottom venting A 1 Detach the bottom knockout A B 2 Pull the duct out of the dryer and then remove the screw B from the duct Set screw B aside You will need it in a later step C 4 9 125 mm 3 Cut the duct as shown and keep the cut portion of the duct C DV22K6800 03650A 00_EN US _151211 indd 25 2015 12 11 7 15 46 ...

Page 26: ...ow D through the rear hole and connect it to the duct C 6 Rotate the elbow D through the bottom opening CAUTION Do not to pull or damage the electrical wires inside the dryer when inserting the duct E 7 Apply duct tape E on the joint as shown CAUTION All joints must be secured with duct tape otherwise they may separate and cause a safety hazard DV22K6800 03650A 00_EN US _151211 indd 26 2015 12 11 ...

Page 27: ...tion English 27 F 8 Cover the back opening with a cover plate F WARNING Never leave the back opening uncovered It must be covered with a cover plate DV22K6800 03650A 00_EN US _151211 indd 27 2015 12 11 7 15 47 ...

Page 28: ... recommend that you contact a qualified technician 1 Unplug the power cord of the dryer 2 Remove the two hinge screws from the door and then remove the door by lifting it up slightly 3 Remove the two screws on the opposite side of the door hinge DV22K6800 03650A 00_EN US _151211 indd 28 2015 12 11 7 15 47 ...

Page 29: ...Installation English 29 4 Locate and remove the 9 screws from the door as shown 5 Remove the door lever 6 Remove the door frame DV22K6800 03650A 00_EN US _151211 indd 29 2015 12 11 7 15 47 ...

Page 30: ...Installation Installation English 30 7 Rotate the door glass 180 8 Reassemble the door frame and the door lever DV22K6800 03650A 00_EN US _151211 indd 30 2015 12 11 7 15 47 ...

Page 31: ...ve the location of the screws used to fix the door hinge as shown 10 Remove the lever cover by pressing the hook on it 11 Put the lever holder on the other side as shown DV22K6800 03650A 00_EN US _151211 indd 31 2015 12 11 7 15 48 ...

Page 32: ...ation Installation English 32 12 Insert and tighten the two hinge screws 13 Insert and tighten the two screws on the opposite side of the door hinge DV22K6800 03650A 00_EN US _151211 indd 32 2015 12 11 7 15 48 ...

Page 33: ...l do not dry woolens or fiberglass items Avoid drying unwashed items Do not dry items soiled with oil alcohol gasoline etc Functional prerequisite Lint filter A To prevent a risk of fire make sure to clean the lint filter before or after every load 1 Turn off the dryer 2 Open the door and pull out the lint filter A from inside the tumbler 3 Remove the lint that has accumulated and then clean the l...

Page 34: ...on including the cycle time information code operating status and indicators 03 Dry Level Press to adjust the dryness in the Sensor Dry cycles The corresponding indicator turns on Larger or bulkier loads may require Very Dry or More Dry for complete dryness Less Dry is best suited for lightweight fabrics or for leaving some moisture in the clothing at the end of the cycle Damp Dry is designed to p...

Page 35: ...he load is dry and can be removed at any time during the Wrinkle Prevent cycle 07 Mixed Load Bell The Mixed Load Bell notifies you when the average dry level in a load is damp dry 80 dried This lets you take items that you don t want fully dried or that dry quickly out of the dryer early while letting others continue to dry You can select this option in all Sensor Dry cycles except for SANITIZE WO...

Page 36: ... 3 Change the cycle settings Dry Level Temp and Time as necessary 4 Optionally you can activate options available by pressing the relevant button Adjust Time Wrinkle Prevent and or Mixed Load Bell 5 Press Start Pause The dryer indicator turns on with an estimated cycle time on the display To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle 3 Press ...

Page 37: ... water repellent jackets and other performance clothing Thick fabrics like a zipper or velcro closure of a jacket or training socks may not be completely dried PERM PRESS Dry wrinkle free cottons synthetic fabrics knits and permanent press fabrics automatically TOWELS For bath towels and similar items Manual Dry You can change the drying settings manually to your preference Cycle Description QUICK...

Page 38: ...emperature setting for soft fluffy diapers Down filled Items jackets sleeping bags comforters etc Use NORMAL and the Medium temperature setting Add a couple of dry towels to absorb moisture and shorten drying time Foam Rubber rug backs stuffed toys shoulder pads etc Do not dry on a heat setting Use AIR FLUFF WARNING Drying a rubber item with heat may damage it or cause a fire Pillows Use NORMAL Ad...

Page 39: ...3 seconds NOTE This function remains active even after you restart the dryer My Cycle You can create your own cycle that contains your preferred settings and use it at your convenience 1 Turn the Cycle Selector to select a cycle The cycle indicator turns on 2 Set or change the settings Dry Level Temp Time etc and or options as necessary Each corresponding indicator blinks 3 Press and hold My Cycle...

Page 40: ...ize the information code more than twice type the information code manually into the Smart Care app CAUTION If light is reflected on the display of the dryer the smartphone may not recognize the information code If you hold the smartphone at an angle to the dryer s display the smartphone may not recognize the information code For best results hold the smartphone so that the front of the panel and ...

Page 41: ...l purpose cleaner Tumble old towels or rags to remove any remaining stains or cleaning substances Stains may still be visible but will not affect subsequent loads Stainless steel tumbler To clean the stainless steel tumbler use a damp cloth with a mild non abrasive cleaner suitable for easily marred surfaces Remove cleaner residue and dry with a clean cloth Dryer exterior Clean with a soft damp cl...

Page 42: ...ve moved into the cool down phase of the cycle Does not dry Check all of the above plus Make sure the exhaust hood outside your home can open and close freely Check the exhaust system for lint buildup Ducting should be inspected and cleaned annually Use a 4 rigid metal exhaust duct Do not overload 1 wash load 1 dryer load Dry heavy items and light weight items separately Large bulky items such as ...

Page 43: ...t weight items separately Has odors Household odors from paint varnish strong cleaners etc may enter the dryer with the surrounding room air This is normal as the dryer draws the air from the room heats it pulls it through the tumbler and exhausts it outside When these odors linger in the air completely ventilate the room before using the dryer If odors persist wash and dry the items again Lint on...

Page 44: ...isture in the load and shuts the dryer off when the selected dryness level is reached The drying time can change according to the type and amount of laundry See the cycle chart for reference If a problem persists contact a local Samsung service center DV22K6800 03650A 00_EN US _151211 indd 44 2015 12 11 7 15 50 ...

Page 45: ...ung service center HC Invalid heating temperature when dryer is running Contact a Samsung service center 9C1 The electronic control needs to be checked Check if power is supplied properly If the information code remains contact a Samsung service center tC The thermistor resistance is very low or high Check for a clogged lint screen Check if the vent system is restricted If this information code re...

Page 46: ... wash Water temperature Hot Warm Cold NOTE The Water Temperature table lists appropriate wash water temperatures for various items The temperature range is 106 126 F 41 52 C for Hot 84 106 F 29 41 C for Warm and 61 84 F 16 29 C for Cold Wash water temperature must be a minimum of 61 F 16 C for detergent activation and effective cleaning Bleach Any bleach when needed Only non chlorine color safe bl...

Page 47: ...y Hang to dry Drip dry Dry flat Protecting the environment This appliance is manufactured from recyclable materials If you decide to dispose of this appliance please observe local waste disposal regulations Cut off the power cord so that the appliance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance DV22K6800 03650A 00...

Page 48: ...t A B C D Type Front loading dryer Dimensions A Height 33 5 850 mm B Width 23 6 600 mm C Depth 25 8 655 mm D Depth with door open 90 44 2 1123 mm Net Weight 89 1 lb 40 4 kg Heater rating 2200 W elec DV22K6800 03650A 00_EN US _151211 indd 48 2015 12 11 7 15 54 ...

Page 49: ...oys Heavy work clothes Normal Dry Adjustable SANITIZE Bedding Curtains Children s clothing Very Dry No Change WOOL For machine washable and tumble dryable wool only Maximum amount 3lb Normal Dry No change DELICATES Underwear Blouses Lingerie Normal Dry Adjustable ACTIVE WEAR Water repellent wear performance clothes Sports wear Normal Dry No change TOWELS Bath towels and similar items Normal Dry Ad...

Page 50: ...EAVY DUTY SANITIZE WOOL DELICATES ACTIVE WEAR TOWELS PERM PRESS Manual Dry QUICK DRY TIME DRY AIR FLUFF WRINKLE RELEASE Cycle Mixed Load Bell Wrinkle Prevent Adjust Time Sensor Dry NORMAL HEAVY DUTY SANITIZE WOOL DELICATES ACTIVE WEAR TOWELS PERM PRESS Manual Dry QUICK DRY TIME DRY AIR FLUFF WRINKLE RELEASE DV22K6800 03650A 00_EN US _151211 indd 50 2015 12 11 7 15 55 ...

Page 51: ...upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center SAMSUNG will provide in home service during the warranty period at no charge subject to availability within the contiguous United States In home service is not available in all areas To receive in home service product must be unobstructed and accessible to the service agent If service is not available SAMSUNG may e...

Page 52: ...errors SAMSUNG does not warrant uninterrupted or error free operation of the product EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON FIRM OR CORPORATION ...

Page 53: ...lso have other rights which vary from state to state To obtain warranty service please contact SAMSUNG at Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 1 800 SAMSUNG 726 7864 www samsung com us support Visits by a Service Engineer to explain functions maintenance or installation is not covered by warranty Please contact your Samsung call agent for help with any of the...

Page 54: ... presented upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center SAMSUNG will provide in home service during the warranty period at no charge subject to availability within the Canada In home service is not available in all areas To receive in home service product must be unobstructed and accessible to the service agent If service is not available SAMSUNG may elect to...

Page 55: ...AMSUNG does not warrant uninterrupted or error free operation of the product EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON FIRM OR CORPORATION WITH RES...

Page 56: ... which vary from province to province To obtain warranty service please contact SAMSUNG at Samsung Electronics Canada Inc 2050 Derry Road West Mississauga Ontario L5N 0B9 Canada 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French Visits by a Service Engineer to explain functions maintenance or installation is not covered by warranty Please contact your Sa...

Page 57: ...Memo DV22K6800 03650A 00_EN US _151211 indd 57 2015 12 11 7 15 55 ...

Page 58: ...Memo DV22K6800 03650A 00_EN US _151211 indd 58 2015 12 11 7 15 55 ...

Page 59: ...Memo DV22K6800 03650A 00_EN US _151211 indd 59 2015 12 11 7 15 55 ...

Page 60: ...OMMENTS COUNTRY CALL OR VISIT US ONLINE AT U S A 1 800 SAMSUNG 726 7864 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French DV22K6800 03650A 00_EN US _151211 indd 60 2015 12 11 7 15 56 ...

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