BUSY STATION CALLBACK
When you call another station and receive a busy signal:
•
Press the
CBK
key or dial
44
.
•
When the busy station becomes free, your keyset will ring.
•
Lift the handset or press
SPEAKER
to call the now idle station.
NOTES:
1.
A callback will be canceled if not answered within 30 seconds. If you
have set a callback, your
CBK
key will light.
2.
If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the
SPEAKER
key before dialing.
BUSY STATION CAMP-ON
When you call another station and receive a busy signal but you do not want
to wait for a callback:
•
Press the
CAMP
key or dial
45
.
•
The called station will receive off-hook ring tone repeated every few sec-
onds and its first available
CALL
button will flash green to indicate your
call is waiting.
•
Wait for the called party to answer.
•
The called station must release its first call or place it on hold before
answering your camp-on.
NOTES:
1.
If you receive No More Calls tone, that station has no available key to
accept your call. Hang up or leave a message.
2.
If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the
SPEAKER
key before dialing.
CALLING YOUR SYSTEM OPERATOR
•
Dial
0
to call your system operator or group of operators.
•
If you want to call a specific operator, dial that person’s extension num-
ber.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the
SPEAKER
key before you begin dialing.
9
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10
CALL PROCESSING
SYSTEM HOLD
•
When you are connected to any call, press
HOLD
. The call will flash
green at your keyset. If this call appears on a line key at other keysets,
it will flash red at those keysets.
•
To take the caller off hold, press that key and the green flashing light will
go steady green again. Resume the conversation.
NOTE: While on a call, pressing a line key, route key or flashing
CALL
but-
ton will automatically put your first call on hold and connect you to the new
call. See
Automatic Hold
under
Customizing Your Keyset
.
EXCLUSIVE HOLD
To place an outside call on hold at your phone so that other users cannot get it:
•
Press the
HOLD
button twice. The call will flash green on your keyset
and this line will show a steady red light on other keysets.
•
To retrieve the call, press the flashing green line button or press the
HOLD
button a third time.
NOTE: Intercom calls will always be placed on exclusive hold.
REMOTE HOLD
When you wish to place a call on hold at another station. Press
TRANSFER
and a dial the station number (or press the appropriate DSS key). Press the
HOLD
key. This will place the call on system hold on an available
CALL
but-
ton or Line Key at the remote station and return you to dial tone.
NOTES:
1.
If the destination station does not have any free CALL buttons or line
keys you will hear No More Calls tone and must return to the other party
by pressing the
TRANSFER
key (or the RETURN soft key in the display).
2.
Intercom calls cannot be remote held.
HOLD RECALL
If you leave a call on hold longer than the hold timer, it will recall your sta-
tion. The button that the call appears on will have a slow flashing amber light.
•
When your phone rings, lift the handset or press the
SPEAKER
key to
answer the recall.
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