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13

TRANSFER TO VOICE MAIL

This feature is used to send a call directly to a voice mailbox. Your keyset
must have a correctly programmed 

VT

key to accomplish this. To transfer a

call directly to a voice mailbox:

While on a call, press the 

VT

key and dial the mailbox number.

Hang up when dialing is completed.

CALL WAITING

If an outside call has been camped-on to your phone or another station has
camped-on to you:

Your keyset will ring and the call that is waiting for you (camped-on) will
flash green.

Press the flashing button to answer; your other call will go on hold auto-
matically if your station has the Automatic Hold feature set. If not, you
must press 

HOLD

and then the flashing button. 

OR

Finish the first call and hang up; the waiting call will ring.

Lift the handset or press the 

SPEAKER

key to answer.

NOTE: Intercom calls will not go on Automatic Hold.

CONFERENCE CALLS

You may conference up to five parties (you and four others) with a maximum
of 2 external parties (eg. outside lines or remote extensions) in any order.

While engaged in a conversation, press the 

CONF

key and receive con-

ference tone.

Make another call, either intercom or outside, press the 

CONF

key and

receive conference tone.

Make another call or press the 

CONF

key to join all parties.

Repeat the last step until all parties are added.

NOTE: When attempting to add another party to the conference and you are
not able to reach the desired person, hang up. Simply press the 

CONF

key

again to return to your previous conversation.

To drop a party from your conference call:

Press 

CONF

and dial the extension or line number that is to be dropped.

Press 

CONF

again to reestablish the conference.

NOTE: To leave the conference, hang up. Control is passed to the next inter-
nal station. If there are no internal stations and you wish to leave outside

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lines connected together in a trunk to trunk conference, press the 

CONF

key

plus the 

CALL

button that the call appears on or follow the instructions to

drop a party and use your extension number. When they hang up, the lines
will release automatically. Press 

CONF

to rejoin a trunk to trunk conference.

FORWARDING CALLS 

You may forward your calls to another station, group of stations or an exter-
nal telephone number. Program a destination for the type of forwarding you
want as detailed below. If you have 

FWD ALL

,

FWD BUSY

and

FWD NO

ANSWER

keys, press one to turn that forward feature on. A steady red light

reminds you what forward condition is activated.

You can clear all call forward conditions set at your station by lifting the hand-
set and dialing 

600

.

FORWARD ALL CALLS

To forward all your calls under any condition to another station:

Dial 

601

plus the extension or group number.

Receive confirmation tone and hang up.

NOTES:
1.

If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the 

SPEAKER

key before you begin dialing.

2.

The station that receives a Forwarded All call can transfer the call to the
forwarded station. This is useful when you are expecting an important
call but you do not wish to be disturbed by other calls.

3.

When a station user places his/her keyset in Forward All mode and
he/she does not have a 

FORWARD ALL

key, the 

TRANSFER

key will

light to indicate Forward All has been set and calls to this station have
been transferred elsewhere.

FORWARD BUSY

To forward calls to another station when you are on the phone:

Dial 

602

plus the extension or group number.

Receive confirmation tone and hang up.

NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press 

SPEAKER

before you begin dialing.

14

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Summary of Contents for DS 24D

Page 1: ...s guide for any reason Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engi neering and manufacturing may warran...

Page 2: ...Calls 14 16 Call Pickup 16 Group Call Pickup 16 DIALING FEATURES Speed Dialing 17 Programming Personal Speed Dial Numbers 17 18 One Touch Speed Dialing 18 Last Number Redial 18 Save Number with Redia...

Page 3: ...ing Message Indications 35 Alarm Reminder Messages 35 Personal Speed Dial Names 36 Station Names 37 Managing Key Assignments 37 Caller ID 38 41 LCR with Clear 41 SVM SVMi E Series 42 Accessing your Ma...

Page 4: ...keys are relabeled properly Lines from the telephone company are C O lines Calls on these lines are referred to as outside calls Your system can have individual C O line keys or lines may be assigned...

Page 5: ...me and Handset volume The are 8 levels for Ring volume Off Hook volume and Handset volume The volume of Off Hook ring is controlled by a user programmable setting FEATURE ACCESS CODES This user guide...

Page 6: ...ial a line access code Dial the telephone number Finish the call by replacing the handset or pressing the SPEAKER key NOTE You will receive No More Calls tone when you attempt to make a call and there...

Page 7: ...nfirmation tone press the HOLD key This will cancel the oldest set callback that you have set NOTES 1 If the hot keypad feature is turned off you must first lift the handset or press the SPEAKER key b...

Page 8: ...When you are connected to any call press HOLD The call will flash green at your keyset If this call appears on a line key at other keysets it will flash red at those keysets To take the caller off hol...

Page 9: ...tension who is call ing or you can do a blind transfer without notification While on a call press the TRANSFER key and dial an extension num ber or group number Your call is automatically put on trans...

Page 10: ...ontrol is passed to the next inter nal station If there are no internal stations and you wish to leave outside lines connected together in a trunk to trunk conference press the CONF key plus the CALL...

Page 11: ...ANSFER to store 15 Press FWD EXTERNAL to turn the feature on and press it again to turn the feature off NOTES 1 External Call Forward will cancel all other call forwarding instructions 2 If the Hot Ke...

Page 12: ...d dial number causes all subsequent digits to be sent as DTMF tones The E key is used to hide digits Display keyset users may want to hide some speed dial numbers so that they will not show in the dis...

Page 13: ...OTES 1 If you make another call auto redial is canceled 2 To cancel a retry lift and replace the handset PULSE TO TONE CHANGEOVER When making an outside call on a dial pulse line press All digits dial...

Page 14: ...ou cannot park and page intercom calls 21 22 2 If the Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialing SETTING A MESSAGE INDICA...

Page 15: ...ncel DND press the DND key again or dial 400 The DND light turns off You can make calls while in the DND mode NOTES 1 If the Hot Keypad feature has been turned off you must first lift the hand set or...

Page 16: ...ING THE DOOR PHONE ROOM MONITOR You may call the door phone and listen to what may be happening outside or in another room Dial the extension number of the door phone You will be connected to the door...

Page 17: ...e announcement Dial the extension number or press the DSS key When you receive a busy signal press the OHVA key After the attention tone begin speaking Finish the call by replacing the handset or pres...

Page 18: ...keyset has a programmed AME key While on hook press TRANSFER and then dial 110 Dial 101 to turn on AME PASSCODE or 100 to turn it off Press TRANSFER to store your selection SELECT RING TONE Each keys...

Page 19: ...while the light is lit will cause the keyset to return to handset mode and the light will go out 31 32 HOT KEYPAD On your phone system your keyset s keypad can be made live or hot so that it is not ne...

Page 20: ...ECTORY Each station or speed dial number can have an associated directory name A station or speed dial number can be selected by scrolling alphabetically through a directory name list This on line pho...

Page 21: ...me you want the alarm to go off Enter the time as HHMM hours and minutes using the 24 hour clock Dial 0 NOT SET 1 TODAY or 2 DAILY to select the alarm type Write your message using the dial pad keys E...

Page 22: ...VT Voice Mail Transfer Voice Mail Group 5XX NOTE Confirm that the cursor is placed correctly before you enter the ex tender 37 WHAT IS CALLER ID Caller ID is the name given to the telephone company pr...

Page 23: ...n your system you will not be allowed to STORE CID numbers INQUIRE CALLER ID PARK HOLD INFO If you are informed that an incoming call is on hold or has been parked for you you may view the Caller ID i...

Page 24: ...ized Features and Services known as Subscriber Services Voice Mail is one of the Subscriber Services available Your voice mail box has the capability of storing private messages and offers a number of...

Page 25: ...fferent station Press the VMMSG key or dial the SVM SVMi E Series group number You will be prompted to enter a password Press 4 This will take you to the Main Auto Attendant Menu Press plus the Subscr...

Page 26: ...to use LISTENING TO YOUR MESSAGES If there are new messages in your mailbox your VMMSG key will be lit Call the SVM SVMi E Series by pressing this key and when prompted enter your password You will t...

Page 27: ...77 Change playback volume of the recording There are two levels of volume during playback Dialing this code will toggle between the two levels 8 Pause or resume during message playback 9 Fast forward...

Page 28: ...mber may be an internal or external number This is useful if you are frequently traveling or changing the number where you can be reached When Follow Me is activated the transfer will be supervised an...

Page 29: ...swer Greeting Used when in your office away from your desk or during the time peri od you are scheduled available If this is the only Personal Greeting you record it will play for all call coverage co...

Page 30: ...n and off your pager noti fication message alert options and other message control features 1 Message Alert When this function is activated the SVM SVMi E Series will call any out side or inside telep...

Page 31: ...stration Q Press 9 for Broadcast Messages This option will only be available if your mailbox has been assigned Subscriber Administration privileges PERSONAL SERVICES The Personal Administration Menu i...

Page 32: ...terface mailbox prompts Change this setting only if you are very familiar with the user operation of the SVM SVMi E Series Note Remember if you know what digits to press you can enter them at any time...

Page 33: ...er you can press to imme diately send the call to the called parties mailbox Being Called If your phone rings and you want to send the caller directly to your mailbox simply press Direct Messaging DSS...

Page 34: ..._______________ _________________________ 24 _________________________ _________________________ 61 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 25 _________________________ ________________...

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