Samsung DJ68-00858K, User Manual

Page: 41 / 47

APPENDIX
Symptom Checklist
Empty Dust function does not
work.
• If the battery is too low, the Empty Dust function does
not work. Charge the Jet Bot sufficiently, and run the
function again.
• Check whether the Clean Station's cover is open or the
Dust Bag is full.
• Check the time to empty Dustbin at the SmartThings
App. If it is set as “When the robot vacuum’s dustbin is
full“, the Empty Dust function does not work until the
Dustbin is full.
• If the Empty Dust function does not work properly,
press the [ ] button on the body of the Jet Bot while
it is charging, you can empty the Dustbin of the Jet
Bot manually. If you press the [
] button during dust
emptying, the dust emptying stops.
The Jet Bot does not detect and
crosses No-go Zones.
• If the Jet Bot does not start cleaning from the Clean
Station, the set No-go Zones function does not work.
Therefore, start cleaning from the Clean Station to use
the function.
The Intelligent Power Control
function works on a normal floor.
• Check whether the floor is not even and then the Jet
Bot works with its body a bit lifted up.
• Check whether there are any foreign matter on the Cliff
Sensor which is at the bottom of the Jet Bot.
• Check whether the floor color is dark.
The Intelligent Power Control
function does not work.
• When the Jet Bot cleans a carpet with short fiber and
bright color, it may recognize the carpet as a floor and
then the Intelligent Power Control function may not
work.
SmartThings App cannot be
installed.
• SmartThings App operates on Android OS 7.0 or later,
iOS 12.0 or later.
• The supporting OS version for the SmartThings App
may change later.
• For rooted smart devices, standard installation and use
will not be guaranteed.
I have installed the SmartThings
App, but the Jet Bot fails to be
connected.
• Connect the Jet Bot to a wireless router by referring to
the ‘SmartThings App’ of the user manual.
I fail to log into the SAMSUNG
account. • Check your ID and password on the screen of the
SAMSUNG account.
English 40
VR8500_EN_00858K-00_EU.indd 40 2021-12-01 오전 10:32:58