4. Alignment and Troubleshooting
4.2.2. Error code and troubleshooting
Error code and messages appear on LCD Panel display to indicate the machine’s status or errors. Also, error in machine
can be checked through “Event Log Information” report.
Error Code
Error Message
Troubleshooting Page
A1-1110
Error: #A1-1110 / Actuator Motor Failure: #A1-1110.Turn off then on.
P.4-28
A1-1210
Error: #A1-1210 / Actuator Motor Failure: #A1-1210.Call for service.
P.4-29
A1-3622
Error: #A1-3622 / Actuator Motor Failure: #A1-3622. Call for service.
P.4-30
A2-1110
Error: #A2-1110 / Actuator Fan Failure: #A2-1110. Call for service.
P.4-31
A3-3111
Error: #A3-3111 / Actuator Sensor Failure: #A3-3111. Call for service.
P.4-32
A3-3112
Error: #A3-3112 / Actuator Sensor Failure: #A3-3112. Call for service.
P.4-32
A3-3320
Not Proper room temp / Not proper room temperature. Change room
temperature.
P.4-35
C2-2110
Prepare new Y toner / Prepare new yellow toner cartridge.
P.4-35
C2-2120
Replace new Y toner / Replace with new yellow toner cartridge.
P.4-36
C2-2140
Replace new Y toner / End of life, Replace with new yellow toner cartridge.
P.4-36
C2-2150
Replace new Y toner / Replace with new yellow toner cartridge.
P.4-36
C2-2410
Y toner not installed / Yellow toner cartridge is not installed. Install toner.
P.4-37
C2-2512
Y toner not compatible / Yellow toner cartridge is not compatible. Check
guide.
P.4-38
C2-3110
Prepare new M toner / Prepare new magenta toner cartridge.
P.4-35
C2-3120
Replace new M toner / Replace with new magenta toner cartridge.
P.4-36
C2-3140
Replace new M toner / End of life, Replace with new magenta toner cartridge.
P.4-36
C2-3150
Replace new M toner / Replace with new magenta toner cartridge.
P.4-36
C2-3410
M toner Not Installed / Magenta Toner cartridge is not installed. Install Toner.
P.4-37
C2-3512
M toner Not Compatible / Magenta toner cartridge is not compatible. Check
guide.
P.4-38
C2-4110
Prepare new C toner / Prepare new cyan toner cartridge.
P.4-35
C2-4120
Replace new C toner / Replace with new cyan toner cartridge.
P.4-36
C2-4140
Replace new C toner / End of life, Replace with new cyan toner cartridge.
P.4-36
C2-4150
Replace new C toner / Replace with new cyan toner cartridge.
P.4-36
C2-4410
C toner not installed / Cyan toner cartridge is not installed. Install toner.
P.4-37
C2-4512
C toner Not Compatible / Cyan toner cartridge is not compatible. Check
guide.
P.4-38
C2-5110
Prepare new K toner / Prepare new black toner cartridge.
P.4-35
C2-5120
Replace new K toner / Replace with new black toner cartridge.
P.4-36
C2-5140
Replace new K toner / End of life, Replace with new black toner cartridge.
P.4-36
C2-5150
Replace new K toner / Replace with new black toner cartridge.
P.4-36
C2-5410
K toner not installed / Black toner cartridge is not installed. Install it.
P.4-37
C2-5512
K toner not compatible / Black toner cartridge is not compatible. Check
guide.
P.4-38
C4-1110
Prepare Transfer belt / Prepare new Transfer belt unit
P.4-39
C4-1120
Replace TR. belt / Replace with new Transfer belt unit
P.4-39
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