4. Alignment and Troubleshooting
4.1.3. JAM Removal
If a paper jam occurs an error message appears in the LCD display. Find and remove the jammed paper. If you don’t see the
paper, open the covers. Do not use a tweezers, pincers or other metal tools when clearing a paper jam. This could damage
the internal mechanism causing print quality problems or possibly electrical shock.
4.1.3.1. Clearing Paper Jams
In tray
If paper is jammed in the paper feed area, follow the next
steps to release the jammed paper.
1) Using the handle, completely open the front cover.
2) Carefully remove the paper by pulling in the direction
as shown below.
3) Close the front cover.
4) Pull out tray 1.
5) Remove the jammed paper by gently pulling it straight
out as shown below.
6) Insert tray 1 back into the machine until it snaps into
place. Printing automatically resumes.
4-3
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