57
4. Troubleshooting
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•
Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 26).
•
Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
•
Do not remove paper from the tray while your machine is printing.
•
Flex, fan, and straighten paper before loading.
•
Do not use creased, damp, or highly curled paper.
•
Do not mix paper types in a tray.
•
Use only recommended print media (see "Print media specifications" on page 69).