Samsung CLP-310N Service Manual Download

Page: 119 / 172

Alignment & Troubleshooting

Service Manual

4-65

Samsung Electronics

12) Defective motor operation

1. Motor harness or sub

PCB may be defective.

1. Check the motor harness, replace it, if
defective.
2. Check 24V in the SMPS
3. Check Front Cover or Jam cover are opened.
4. Replace the Main PBA, if necessary.

Description

Main motor is not driving when printing, and paper does not feed into the printer,
resulting ‘Jam 0’.

Summary of Contents for CLP-310N

Page 1: ...1x series Speed Color Mono 4 16 ppm A4 4 17ppm Let Printing resolution Max 2 400 x 600 dpi Emulation SPL C Memory 32 MB Network model 32MB Processor 360MHz Interface IEEE 802 3 Ethernet 10 100Mbps Wireless Not Supported Toner Cartridge 1 5K Toner K 1K toner C M Y each Printer Life 100 000 pages Monthly Max Duty 20 000 pages month Basic Model CLP 310N CLP 315 CLP 310N ...

Page 2: ... create electric shock or ﬁre haz ards 3 Laser Safety Statement The Printer is certiﬁed in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class 1 1 laser products and elsewhere it is certiﬁed as a Class I laser product con forming to the requirements of IEC 825 Class I laser products are not considered to be hazardous The laser system and printer are designed so t...

Page 3: ...ution when inserting or removing the power connector The power connector must be inserted completely otherwise a poor contact could cause overheating possibly leading to a ﬁre When removing the power connector grip it ﬁrmly and pull 7 Take care of the power cable Do not allow it to become twisted bent sharply round corners or other wise damaged Do not place objects on top of the power cable If the...

Page 4: ...arry out the following procedures before dismantling the printer or replacing any parts 1 Check the contents of the machine memory and make a note of any user settings These will be erased if the mainboard or network card is replaced 2 Ensure that power is disconnected before servicing or replacing any electrical parts 3 Disconnect printer interface cables and power cables 4 Only use approved spar...

Page 5: ...printer The equipment weighs approximately 11 Kg including consumables therefore pay attention when handling it Be sure not to hold the movable parts or units e g the control panel DADF when transporting the equipment Be sure to use a dedicated outlet with 110V 220Vpower input The equipment must be grounded for safety Select a suitable place for installation Avoid excessive heat high humidity dust...

Page 6: ... foam to prevent electrostatic charge buildup in the vicinity of the assembly 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classiﬁed as anti static can generate electrical charges sufﬁcient to damage ESDs 5 Do not use Freon propelled chemicals When sprayed these can generate electrical charges su...

Page 7: ... 2 System Overview 2 11 2 2 1 System Structure 2 11 2 2 2 Main PBA Description 2 18 2 2 3 CRUM 2 23 2 3 S W Structure and Descriptions 2 25 2 3 1 Architecture 2 25 2 3 2 Language Monitor 2 25 2 3 3 Status Monitor 2 25 2 3 4 Network Interface 2 26 2 3 5 Printer Driver Status Monitor 2 26 2 3 6 System F W Flow 2 27 2 3 7 Alarm Shortage 2 28 2 3 8 Error status 2 28 2 3 9 CRUM Overview 2 29 2 3 10 FW ...

Page 8: ... 3 3 Information Related to Disassembly and Assembly 3 4 3 3 1 Special service parts 3 4 3 3 2 Screws used in the printer 3 5 3 4 Disassembly Procedure 3 7 3 4 1 Cover 3 7 3 4 2 ITB 3 9 3 4 3 Fuser 3 9 3 4 4 HVPS board 3 10 3 4 5 Main PBA 3 10 3 4 6 SMPS board 3 11 3 4 7 LSU Unit 3 11 3 4 8 Holder Pad 3 12 3 4 9 Transfer Unit 3 12 3 4 10 OPE PBA 3 13 4 Alignment Troubleshooting 4 1 Alignment and A...

Page 9: ...mon Windows Problems 4 48 4 2 6 Common Macintosh Problems 4 49 4 2 7 Common Linux Problems 4 50 4 2 8 Major Problems Trouble shooting 4 54 5 Exploded Views Parts List Thumbnail 5 2 5 1 Main 5 3 5 2 Cover Front 5 6 5 3 Cover Top 5 8 5 4 Rear Cover 5 10 5 5 Transfer Unit 5 12 5 6 Frame1 5 14 5 7 Frame2 5 16 5 8 Main Drive1 5 18 5 9 Main Drive2 5 21 5 10 Fuser Unit 5 23 5 11 Cartridge Transfer Unit 5...

Page 10: ...ram 6 1 Block Diagram 6 1 6 2 Connection Diagram 6 2 7 Reference Information 7 1 Tool for Troubleshooting 7 1 7 2 Acronyms and Abbreviations 7 2 7 3 Select a location for the printer 7 4 7 4 A4 ISO 19752 Standard Pattern 7 5 ...

Page 11: ... Resolution Max 2400x600 dpi effective output 3 Processor CHORUS3 360Mhz Proprietary SOC 4 Printer Language Emulations SPL Color 5 Memory The controller has 32MB DDR2 SDRAM and 2 MB without network 4MB with network ash ROM on Board 6 Interfaces One USB port One 10 100 BaseT network connector 7 Control Panel No LCD 1 keys and 6 LEDs 8 Toner cartridge Black 1K initial 1 5K sales Color 0 7K initial 1...

Page 12: ...er NA NA Power Save Yes 5 10 15 30 60 120min Yes 5 10 15 30 60 120min Resolution Normal Up to 2400X600dpi Class Default 1200x600 dpi Up to 2400X600dpi Class Default 1200x600 dpi Optical 600x600 Dpi Optical 600x600 Dpi RET NA NA Toner Save NA NA FPOT From Ready Less than 26 sec Color Less than 26 sec Color Less than 14 sec B W Less than 14 sec B W From Idle Less than 57 sec Color Less than 57 sec C...

Page 13: ... SPL C ULYHU IHDWXUH 0LFURVRIW LQGRZV Watermark N up printing Poster printing 0DQXDO XOSH 4XDOLW HVW 1RUPDO UDIW RORU PRGH RORU UD VFDOH HYLFH RORU 6XSSRUW Color Management Support Mac N up printing 4XDOLW HVW 1RUPDO UDIW RORU PRGH RORU UD VFDOH LQX N up printing 4XDOLW HVW 1RUPDO UDIW Common 1 QVWDOO GXULQJ GULYHU LQVWDOO 0LFURVRIW LQGRZV Watermark N up printing Poster printing 0DQXDO XOSH 4XDOLW...

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Page 15: ...310N QWHUIDFH Parallel 1 1 86 86 86 1HWZRUN 1 WKHUQHW EDVH 7 Wireless 1 1 1HWZRUN QWHUIDFH Protocol 1 7 3 3 33 6103Y 1HWZRUN 26 1 0LFURVRIW LQGRZV 3 LW 6HUYHU LW 9LVWD 0DF 26 3ULQWLQJ 2Q7 3 3 LQX 26 5HG DW a HGRUD RUH a 0DQGUDNH a 6XVH a 8QL 3 8 6RODULV 6XQ26 6 2 81 8VHU QWHUIDFH 1 1 23 8 H H 6RXQG 8 1 1 ...

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Page 20: ...300 HP CLJ 1600 HP LJ 1022 PDJH Speed SSP SSP 8 8 ppm 12 10 SSP 18 ppm processor 0 0 0 0 0HPRU 32 MB 32 MB 0 8 MB Print Language SPL C SPL C PCL5e QSXW VKHHWV 67 VKHHWV 67 VKHHWV 67 Manual VKHHWV 03 Manual XSOH Manual Manual Manual Manual QWHUIDFH 86 86 86 86 6L H PP HLJKW 11 kg 13 kg NJ 5 5 kg Noise G G G 7RQHU ODFN RORU ...

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Page 24: ...8QLW includes OPC Organic Photo Conductor drum Ξ Toner cartridges 7KH OLIH VSDQ RORU 7 Initial 1000 Sales images 6WG 62 98 3ULQW 2XW ODFN 1000 Initial Sales LPDJHV 6WG 62 98 3ULQW 2XW Ο Driver Ass y W LV D SRZHU GHOLYHU XQLW E JHDULQJ GULYLQJ WKH PRWRU LW VXSSOLHV WKH SRZHU WR WKH IHHGLQJ XQLW WKH IXVLQJ XQLW DQG WKH GLVWULEXWLQJ XQLW 7KH 0DLQ 0RWRU LV VLPLODU WR 3 6HULHV 0DLQ 0RWRU Each Toner Kit...

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Page 39: ...Company ID MFG Date Capacity Page Count Toner Cartridge and Transfer Belt Indicates how many pages are printed by using the consumable Dot Count Toner Cartridge Only Indicates how many dots are printed by using the toner cartridge Image Count Model ID 2 3 10 FW Upgrade Via USB or Network SWS SWAS You can upgrade F W via USB or Network whenever the printer is Ready Make sure connecting Printer to t...

Page 40: ...Product spec and feature Service Manual 2 30 Samsung Electronics 2 3 11 Initailize Flow ...

Page 41: ...Product spec and feature Service Manual 2 31 Samsung Electronics ...

Page 42: ...y can damage a PBA always used approved anti static precautions when handling or storing a PBA Precautions when moving and storing PBA 1 Please keep PBA in a conductive case anti static bag or wrapped in aluminum foil 2 Do not store a PBA where it is exposed to direct sunlight Precautions when replacing PBA 1 Disconnect power connectors rst before disconnecting other cables 2 Do not touch any sold...

Page 43: ...nted Part number Remark Black Toner cartridge Approx Initial 1 000 Pages Sales 1 500 Pages CLT K409S Black CRU Color Toner cartridge Approx Initial 700 Pages Sales 1 000 Pages CLT C409S Cyan CLT M409S Magenta CLT Y409S Yellow Imagine unit Approx 24000 images CLT R409 Waste Toner Approx 10000 images CLT W409 Pick up roller Approx 50 000 pages JC97 03028A FRU Fuser unit Approx 100 000 black pages or...

Page 44: ... occur Clean the printer with a soft lint free cloth dipped in a Recommended cleaner Recommended cleaner can be purchased from our service center where available Do not touch the transfer roller when cleaning the inside of the printer Grease and oils from the skin will contaminate the surface and reduce print quality Do not touch transfer roller when cleaning inside of machine If transfer roller g...

Page 45: ... you should contact a doctor Take care not to spill toner spillages should be cleaned with a vacume cleaner and washed in cold water hot water sets the toner Do not touch the developer roller surface as contamination will reduce print quality Take care not to damage the roller s surface when installing or removing a toner cartridge 4 Disassembly of DEVE drive ass y and the main drive ass y The ali...

Page 46: ...PH M2 6 L4 ZPC WHT SWRCH18A FP 1 6002 000308 SCREW TAPTITE PH B M2 6 L6 ZPC WHT SWRCH18A 7 6001 000485 Toner C SCREW MACHINE PH M2 6 L4 ZPC WHT SWRCH18A FP 1 6002 000308 SCREW TAPTITE PH B M2 6 L6 ZPC WHT SWRCH18A 7 6001 000485 Toner K SCREW MACHINE PH M2 6 L4 ZPC WHT SWRCH18A FP 1 6002 000308 SCREW TAPTITE PH B M2 6 L6 ZPC WHT SWRCH18A 7 6003 000196 Front Cover SCREW TAPTITE PWH B M3 L10 NI PLT S...

Page 47: ... d BLDC 10 10 JC39 00899A 9 Main B d Cover S W 2 2 JC39 00900A 10 Main B d Eraser Lamp 4 2 2 JC39 00901A OPC KEY 11 Main B d ITB Home Sen I F 7 5 JC39 00902A 12 ITB Home Sen I F ITB Home Sensor 5 3 2 JC39 00903A TEMP Inner 13 Main Temp out 2 2 JC39 00905A 14 SMPS FUSER 2 JC39 00907A 15 FUSER FUSER 1 1 JC39 00500A 16 Main B d Bracket Fuser Ass y GND 1 1 JC39 00496A 17 HVPS GND WIRE 1 2 JC39 00904A ...

Page 48: ...ssembly and reassembly in this manual is listed according to the disassembly procedures If you nd the certain unit or Ass y please consult the name of unit under the picture 3 4 1 Cover 1 Take out the Cassette 2 Open the Front cover and take out the CMYK Toner 3 Remove the Toner waste tank 4 Remove the Imaging Unit ...

Page 49: ...nics 5 Remove the 2 screws securing the TOP Cover And lift the Top cover up 6 Remove the one screw from the rear of SET 7 Remove the Hook from the top bottom of the Left Right cover and release it 8 Remove the connector from front cover And remove the front cover ...

Page 50: ...E PBA and pull out the ITB unit in the direction of bottom 1 Remove the Right cover And remove the 2 connector as shown below 2 Remove the 4 screw and move the shaft as shown below And remove the Fuser unit Caution Caution The fuser is very hot So turn the printer off and wait until the printer to cool before replacing it ...

Page 51: ...onics 3 4 4 HVPS board 3 4 5 Main PBA 1 Remove the 5 screws and unplug the 4 connectors 1 at cable And remove the one hook of the center 1 Remove the harness cover after remove the one screw 2 Remove the all harness and 4 screws And release the Main PBA Hook Hook ...

Page 52: ... 6 SMPS board 3 4 7 LSU Unit 1 Remove the all harness and 4 screws And remove the SMPS board 1 To remove the LSU from the bottom of the SET rst remove the harness cover after remove the 2 screws And remove the 3 screws 2 Release the LSU unit after remove the 2 Flat cable ...

Page 53: ...lectronics 3 4 8 Holder Pad 3 4 9 Transfer Unit 1 Remove the sub PBA And release the Guide Pick up unit after remove the 4 screws 2 Release the holder pad after remove the hook of both side 1 Remove the Transfer unit from the rear cover by pressing the hook ...

Page 54: ...he Top cover up 2 Lift OPE PBA up after unplug the 2 connectors and 1 ﬂat cable Before disassembling remove the Guide Pick up unit refer to 3 4 8 1 Remove the hook from the position A and push to the left side 2 Separate the Pick up roller Assy after release the position B 3 Remove the hook of the part C B in sequence 4 Separate the Pick up rubber h j i h j i ...

Page 55: ... of the printer only with their LEDs The CLP 31x series printers have 1 keys and 6 LEDs The User Interface module handles the processing of the Key Press and LED control at different states of the machine 4 1 1 2 Architecture KEY 1 key Stop key LED 6 LEDs 4 LED for CMYK toners toner low cyan magenta yellow black LEDs 2 LED for status ready green or error red status LED two color LED 1 LED for Jam ...

Page 56: ...atus two times and process the operation to be deﬁned by key value Demo page Conﬁguration sheet function This button will have multiple functions when the printer is in idle state Demo page printing Press and hold this button for about 2 seconds until the control panel lights blink slowly to print a demo page Conﬁguration sheet printing Press and hold this button for about 5 seconds until the cont...

Page 57: ...e black toner needs to change the toner low black LED glows and if the color yellow magenta cyan toners need to change the toner low yellow magenta cyan LED glows 4 1 2 2 1 Functions LED function is made up of Ready Printing status display Error status display Toner low status display 4 1 2 2 2 Detail Description LED control order 1 Control LED according to current printer state After the panel ta...

Page 58: ...er cartridge is totally exhausted You can not print Each toner cartridge is wrong lights green each LED blinks red in a repeated order The machine is warming up All printing errors will be appear in the Smart Panel program window Assert Error LED Operation The panel LED operation display the line number of assert error occurrence Line number LED operation start end All LEDs Toner low LEDs Status R...

Page 59: ...ended print media Ensure that the recommended side of the print media is facing up in the tray 4 1 3 1 Clearing Paper Jams NOTE When removing paper that is jammed in the printer if possible always pull the paper in the direction that it normally moves so as not to damage internal components Always pull ﬁrmly and evenly do not jerk the paper If the paper tears ensure that all fragments of paper are...

Page 60: ...is step If you cannot ﬁnd the jammed paper or if there is any resistance removing the paper stop pulling and go to the next step 4 Push the fuser levers upwards 5 Open the top cover and inner cover 6 Holding the inner cover open carefully take the jammed paper out of the printer The inner cover will then close automatically 7 Close the top cover Make sure that it is securely closed ...

Page 61: ...Alignment Troubleshooting Service Manual 4 7 Samsung Electronics 8 Push the fuser levers downwards 9 Open and then close the rear cover or front cover to resume printing ...

Page 62: ...maintenance purposes These patterns can be used to aid the diagnosis of print quality problems 4 1 4 1 Printing a Demo Page Print a demo page to make sure that the printer is operating correctly To print a demo page In ready mode press and hold the Stop button for 2 seconds A demo page showing the printer s features and capabilities is printed ...

Page 63: ...shows OS SPL C Engine version Installed Date Total page image count 2 Options shows options set up in the printer Memory size USB NPC 3 Consumables life shows the life of Fuser T2 roller Tray roller Transfer belt Count Pages 4 Setup Menu shows the menu items set up in the printer power save auto continue etc 5 Toner Information shows toner remaining page count pages serial number last used date ﬁr...

Page 64: ...and 3 Supply Roller 32 7mm Periodic Band by little difference of density 4 Developing Roller 26 0mm White Spot Horizontal black band 5 1st Transfer Roller 43 8mm Ghost Damaged Image by abnormal tranfer 6 2nd Transfer Roller 54 64mm Ghost Damaged Image by abnormal tranfer 7 50 3mm Background Pressure Roller 8 86 4mm Black Spots or Vertical Black Band Heat Roller OPC Pick up roller Regi roller T2 ro...

Page 65: ... to check the CLP 310N EDC Mode additional EDC execution program needed Procedure of EDC Mode operation a First turn on the Power of Printer wait until Ready state b In this state Run the EDC program on the computer c After that click the menu of screen d Then Motor Test appears on the initial screen e Should you get out of this program press Exit of screen 4 1 6 2 Keys Key Discription Exit Close ...

Page 66: ...ill be displayed C Toner When select key is pushed C Toner ON message will be displayed Upper Level is pushed C Toner Off message will be displayed K Toner When select key is pushed K Toner ON message will be displayed Upper Level is pushed K Toner Off message will be displayed Regi Clutch When select key is pushed REGI Clutch ON message will be displayed Upper Level is pushed REGI Clutch Off mess...

Page 67: ...r If LSU motor lock signal is normal Successed message will be displayed When LSU motor lock signal is abnormal failed message will be displayed When Upper Level is pushed off message will be displayed LSU Power When select key is pushed LSU Power On message will be displayed If not LSU Power Off message will be Laser Diode When select key is pushed Laser Diode On message will be displayed If not ...

Page 68: ...red T2 REVERSE When select key is pushed T2 REVERSE On message will be displayed If not T2 REVERSE Off will be Dev DC When select key is pushed DUTY x message will be displayed And then Left Right arrow is selected x is increased or decreased And DUTY x message will be displayed is disappeared And then select key is pushed x message will be displayed When Upper Level is pushed is disappeared Dev A...

Page 69: ...y is pushed Initialized message will be displayed When Upper Level is pushed Off message is disappeared 4 1 6 3 e Maintenance Ķ Paper Empty Paper Mismatch Load speciﬁed paper in the tray 1 Paper does not exist in the tray1 Load Paper When you still want to continue printing Paper mismatch in the tray 1 Paper is mismatched Press stop key for a while When you still want to continue printing Ķ Cover ...

Page 70: ...hecked Transfer Belt Error ITB home sensor is not checked for a normal time ITB must be checked Fuser Over Heat error Temperature of fuser is high Fuser or Main board must be checked Fuser Low Heat error Temperature of fuser is low Fuser or Main board must be checked Fuser Open Heat error Temperature of fuser is less than 50 in warmup state Fuser or Main board must be checked Dev Home error Home o...

Page 71: ...oms Before attempting to repair the printer ﬁrst obtain a detailed description of the problem from the customer Power On Indicate Red Lamp ON Status LED Green OK Print test pattern printing Quality is Nomal Refer to Solution of Image Problem Refer to 4 1 2 2 LED Function END No Power Power Module error Main PBA LED Panel ON ...

Page 72: ...he paper jams in the printer go to Clearing Paper Jams Check the demo page to see if it is printed correctly If there is a print quality problem go to Solving Print Quality Problems Print a short document from a software application to verify that the computer and printer are connected and communicating correctly If the page does not print check the cable connection between the printer and the com...

Page 73: ...printer Check the printer for the following Close the printer cover Clear the paper jam Load paper Install the toner cartridge The printer may be in manual feed mode and out of paper Check the message on the Smart Panel program window add paper to the tray and press the Stop button on the control panel The connection cable between the computer and the printer is not connected properly Disconnect t...

Page 74: ...etting to make sure that the print job is sent to the correct port If the computer has more than one port make sure that the printer is attached to the correct one The printer may be configured incorrectly Check the printer properties to ensure that all of the print settings are correct The printer driver may be incorrectly installed Reinstall the printer driver see the Software Section Try printi...

Page 75: ...feed into the printer Paper has been loaded incorrectly Remove paper from the tray and reload it correctly Check that the paper guides are set correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets printer specifications ...

Page 76: ... Best change it to 1200dpi Normal or 600dpi Draft See the Software section Change the port setting to the USB or network port to improve print speed Your printer prints A4 sized paper at 16 ppm in black and white mode and 4 ppm in color mode If using Windows 98 Me the Spooling Setting may be set incorrectly From the Start menu choose Settings and Printers Right click the Samsung CLP 31x series pri...

Page 77: ...the page orientation in your application For details see the Software Section The paper size and the paper size settings do not match Ensure that the paper size in the printer driver settings matches the paper in the tray Or ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use ...

Page 78: ...oo much paper in the tray Remove excess paper from the tray Check that the paper guides are set correctly There may be debris inside the printer After opening the front cover remove the imaging unit and then clear the debris An incorrect type of paper is being used Use only paper that meets printer specifications ...

Page 79: ...cessfully If possible attach the cable and printer to another computer and try a print job that you know works Finally try a new printer cable The software application is malfunctioning Try printing a job from another application The operating system is malfunctioning Exit Windows and reboot the computer Turn the printer off and then back on again The wrong printer driver was selected Check the ap...

Page 80: ...ut are blank The toner cartridge is defective or out of toner Redistribute the toner If necessary replace the toner cartridge Some parts in the printer may be defective Contact a service representative The file may have blank pages Check the file to ensure that it does not contain blank pages ...

Page 81: ...Description When you are using Windows 98 the illustrations print incorrectly from Adobe Illustrator The setting in the software application is wrong Select Download as Bit Image in the Advanced Options window of the graphic properties window Print the document again ...

Page 82: ... is not good Images are not clear The resolution is set to 1200dpi Normal or 600dpi Draft Change the resolution to 2400dpi Best and then try printing again The resolution of the photo is very low If you increase the photo size in the software application the resolution will be reduced Reduce the photo size ...

Page 83: ...ce Manual 4 29 Samsung Electronics Description Your printer has an odd smell during initial use The oil used to protect the fuser is evaporating After printing about 100 color pages there will be no more smell It is a temporary issue ...

Page 84: ...If a vertical white streak or faded area appears on the page The toner supply is low You may be able to temporarily extend the toner cartridge life If this does not improve print quality install a new toner cartridge 2 The paper may not meet paper specifications 3 A combination of faded or smeared defects may indicate that the printer needs cleaning Check the paper type and quality Check the insid...

Page 85: ...Alignment Troubleshooting Service Manual 4 31 Samsung Electronics 2 Toner specks The paper may not meet specifications Check the paper type and quality AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc ...

Page 86: ...eprinting the job 2 The moisture content of the paper is uneven or the paper has moist spots on its surface Try a different brand of paper 3 The paper lot is bad The manufacturing process can cause some areas to reject toner Try a different kind or brand of paper 4 The toner cartridge may be defective See Vertical repetitive defects on the next page AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc ...

Page 87: ... streaks appear on the page A imaging unit has probably been scratched Remove the imaging unit and install a new one 2 If white vertical lines appear on the page Clean the inside of the printer If you still have the same problems replace the imaging unit with a new one AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc ...

Page 88: ...s unacceptable the procedures below may fix the problem Change to lighter weight paper 2 heck the printer s environment 1 very dry low humidity or high humidity higher than 80 RH conditions can increase the amount of background shading 2 Remove one of the old toner cartridges and install a new one AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc ...

Page 89: ...nment Troubleshooting Service Manual 4 35 Samsung Electronics 6 Toner smear 1 Toner smear 1 Clean the inside of the printer 2 Check the paper type and quality 3 Remove the imaging unit and install a new one ...

Page 90: ...the printer After cleaning the inside of the printer if you still have the same problems install a new toner cartridge of the problem color 2 Parts of the printer may have toner on them If the defects occur on the back of the page the problem will likely correct itself after a few more pages 3 The fusing assembly may be damaged Contact a service representative AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc ...

Page 91: ...en packages of paper until necessary so that the paper does not absorb too much moisture 2 If background scatter occurs on an envelope Change the printing layout to avoid printing over areas that have overlapping seams on the reverse side Printing on seams can cause problems 3 If background scatter covers the entire surface area of a printed page Adjust the print resolution through your software a...

Page 92: ...If characters are improperly formed and producing hollowed images The paper stock may be too slick Try a different paper 2 If characters are improperly formed and producing a wavy effect The printer may need service Verify that it also occurs on a demo page AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc ...

Page 93: ...ge skew Ensure that the paper is loaded properly 2 The paper may not meed specifications Check the paper type and quality The guides are not too tight or too loose against the paper stack 3 Ensure that the paper or other material is loaded correctly AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc ...

Page 94: ...ronics 11 Curl or wave 1 Curl or wave Ensure that the paper is loaded properly 2 Check the paper type and quality Both high temperature and high humidity can cause paper curl Also try rotating the paper 180 in the tray 3 Turn the stack of paper over in the tray ...

Page 95: ...tronics 12 Wrinkles or creases 1 Wrinkles or creases Ensure that the paper is loaded properly 2 The paper may not meed specifications Check the paper type and quality Also try rotating the paper 180 in the tray 3 Turn the stack of paper over in the paper tray ...

Page 96: ...Alignment Troubleshooting Service Manual 4 42 Samsung Electronics 13 Back of printouts aredirty Check for leaking toner Clean the inside of the printer ...

Page 97: ...onics 14 Solid Color or Black pages 1 The toner cartridge may not be installed properly Remove the toner cartridge and reinsert 2 The toner cartridge may be defective and need replacing Install a new toner cartridge 3 The printer may require repair Change HVPS A ...

Page 98: ... toner Clean the inside of the printer 2 The paper may not meed specifications Check the paper type and quality Install a new toner cartridge 3 The Toner Cartridge may be defective and need replacing Contact a service representative 4 If the problem persists the printer may require repair ...

Page 99: ...ung Electronics 16 Character Voids 1 Character voids are white areas within characters that should be solid black 1 You may be printing on the wrong surface of the paper Remove the paper and turn it over 2 The paper may not meet paper specifications A ...

Page 100: ...orizontal stripes 1 If horizontally aligned color or black streaks or smears appear A toner cartridge may be installed improperly Remove the toner cartridge and reinsert 2 A toner cartridge may be defective Install a new toner cartridge AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc ...

Page 101: ...hooting Service Manual 4 47 Samsung Electronics 18 Curl 1 If the printed paper is curled or paper does not feed into the printer Turn the stack of paper over in the paper tray Also try rotating the paper 180 in the tray ...

Page 102: ... to LPTx message appears Ensure that all cables are connected correctly and the printer is on If bi directional communication is not turned on in the driver it will also cause this message General Protection Fault Exception OE Spool32 or Illegal Operation messages appear Close all other applications reboot Windows and try printing again Fail To Print A printer timeout error occurred messages appea...

Page 103: ...ems The printer does not print a document from Acrobat Reader You should change the Print Method option to Print as Image when you print from Acrobat Reader The document has printed but the print job has not disappeared from the spooler in Mac OS 10 3 2 Update your Mac OS to OS 10 3 3 or higher ...

Page 104: ...more details about installing additional packages I just installed this package but can t find entries in the KDE Gnome menus Some versions of the KDE or GNOME desktop environments may require that you restart your session for the changes to take effect I get a Some options are not selected error message while editing the printer settings Some printers have conflicting settings meaning that some s...

Page 105: ...e queues have otherwise been defined using printtool LPD systems identify the default queue as the one named lp Thus if there is already a queue by this name and if it doesn t have an alias then you won t be able to change the default To work around this you can either delete the queue or rename it by manually editing the etc printcap file The N up setting does not work correctly for some of my do...

Page 106: ...the regular lpr command to be non interactive and thus return immediately Since LLPR is waiting for user input before passing the job on to the print spooler very often the application will wait for the process to return and thus will appear to be frozen its windows won t refresh This is normal and the application should resume functioning correctly after the user exits LLPR How do I specify the I...

Page 107: ...GDI printer I sometimes get error messages printing instead of my document Unfortunately some Unix applications may generate non compliant PostScript output that may not be supported by Ghostscript or even the printer itself in PostScript mode You can try to capture the output to a file and view the results with Ghostscript gv or ghostview will allow you to do so interactively and see if you get e...

Page 108: ...ningblade If causes 1 and 2 occur in the developer unit replace the developer and try to print out 2 Scratched surface of the discharge roller in the developer Replace the transfer roller if occurred as No 3 3 Partly depression or deformation on the surface of the transfer roller Description 1 Straight thin black vertical line occurs in the printing 2 Darj k black vertical band occur in the printi...

Page 109: ...sponds to the position of the voids Remove if found 2 If the problems are not solved replace the developer cartridge 2 Foreign matter or toner particles between the developer roller and blade In case the life of the developer has been expired white lines or light image occur in front of the image Foreign matter in the LSU Open the cover of LSU and clean with a cotton swab on the surface of the ref...

Page 110: ...an up the contaminated area by the toner Replace the HVPS if the problems are not solved by the above four directions 2 Ambient temperature is below than 10 C Wait 30 minutes after printer is powered on before you start printing 3 Bad contact caused by the toner stains between the high voltage terminal in the HVPS and the one in the set 4 Abnormal output from the HVPS Description The printed image...

Page 111: ...gh voltage charge terminal 2 Charge voltage is not turned on due to the bad contacts between power supply in the side of the Developer and charge terminal of HVPS 1 Check the state of the connector which connects the engine board and HVPS 2 Replace the HVPS if not solved by the above direction 1 and 2 Description The printed image is dark ...

Page 112: ...sheets with 2 image a background can be occurred 2 Does recycle paper be used The B S is not guaranteed if using recycle paper 3 Has the life span of the developer ended Replace the developer when the life span of it has been ended 4 Is the movement Up and Down of the transfer roller smooth Clean the bushing part of the transfer roller 5 Is the HVPS normal If the problem is still not solved replac...

Page 113: ...side pad Assembly L or R if necessary 3 Check the surface of the roller pickup for foreign matter Clean with soft cloth dampened with IPA Isopropyl Alcohol or water 4 If the paper feeds into the printer rand Jam 0 occurs perform EDC to check feed sensor of the engine board Replace the Main B D and or Sensor Description 1 Paper is not exited from the cassette 2 Jam 0 occurs if the paper feeds into ...

Page 114: ...r is stuck in the discharge roller and the fuser just after passing through the Actuator Feed Feed Actuator may be defective Reassemble the Actuator Feed and Spring Actuator if the returning is bad Description 1 Recording paper is jammed in front of or inside the fuser 2 Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator Feed ...

Page 115: ... the solenoid does not work properly Replace the solenoid if necessary 2 Pad Friction is contaminated with foreign matter oil Clean the pad friction with soft clothe dampened with IPA Isopropyl Alcohol 3 The face of paper is blended Use the smooth paper Description Multiple sheets of paper are fed at once ...

Page 116: ...amsung Electronics 9 Not function of the gear of the fuser due to melting away Check the operation of Fuser Erasing Lamp 1 Replace the Fuser 2 Replace the Main Control board Description The motor breaks away from it s place due to gear melting away ...

Page 117: ... Empty 1 Bending or deformation of the actuator of the paper sensor Replace the defective actuator 2 The function of the engine board is defective Perform Replace the engine board Description The paper lamp on the operator panel is on even when paper is loaded in the cassette ...

Page 118: ...be defective Replace the hook lever if defective 2 Check the connector Main B D and circuit of the cover switch department in the Main Control board 1 Check the insertion of the Cover Open S W Connect 2 Replace the Main Control board or Cover Open S W Description The ERROR lamp is on even when the print cover is closed ...

Page 119: ...or harness or sub PCB may be defective 1 Check the motor harness replace it if defective 2 Check 24V in the SMPS 3 Check Front Cover or Jam cover are opened 4 Replace the Main PBA if necessary Description Main motor is not driving when printing and paper does not feed into the printer resulting Jam 0 ...

Page 120: ...S output are normal Replace the power supply cord or SMPS 2 Check the inferiority of LED Panel on the front cover if the LED of Panel does not appear after normal warmingup 1 Replace the control board 2 Replace the LED panel Description When system power is turned on all lamps on the operator panel do not come on ...

Page 121: ...nual 4 67 Samsung Electronics 14 Vertical Line Getting Curved 1 If the supply of 24v is unstable in the Main Control board linking with LSU 1 Replace LSU 2 Replace the Main Control board Description When printing vertical line gets curved ...

Page 122: ...n matter stuck onto the window of internal lenses of LSU mirror Cleaning foreign matter in LSU mirror 2 Main Controller LSU Part defect Replace Main Controller 3 Micro Switch Harness Replace Micro Switch Harness Description The printing is stop in the fad status With LSU Error SM Message ...

Page 123: ...e Unit 5 29 5 13 Cassette 5 31 5 ExplodedViewAnd Parts Samsung Clolr Laser Printer The keynote of Product The smallest The lowest noise High Quality Muti path CLBP Model CLP 31x series Speed Color Mono 4 16 ppm A4 4 17ppm Let Printing resolution Max 2 400 x 600 dpi Emulation SPL C Memory 32 MB Network model 32MB Processor 360MHz Interface IEEE 802 3 Ethernet 10 100Mbps Wireless Not Supported Toner...

Page 124: ...g Electronics Thumbnail 5 1 Main 5 2 Cover Front 5 3 Cover Top 5 4 Cover Rear 5 5 Transfer Unit 5 6 Frame1 5 7 Frame2 5 8 Main Drive1 5 9 Main Drive2 5 10 Fuser Unit 5 11 Cartridge Transfer Unit 5 12 Cartridge Drum 5 13 Tank Waste Unit 5 14 Cassette ...

Page 125: ...ExplodedView and Parts Service Manual 5 3 Samsung Electronics 5 1 Main 0 6 1 1 3 4 5 6 6 2 2 8 9 10 12 11 13 14 15 16 18 17 19 20 21 22 23 24 25 26 27 28 31 7 7 1 7 2 30 29 ...

Page 126: ... Gray 1 SA B 310N 5 1 7 JC97 03230D MEA UNIT COVER RIGHT Black 1 SA B 315W 5 1 7 JC97 03230E MEA UNIT COVER RIGHT Black 1 SA B 315W XEG 5 1 7 JC97 03230F MEA UNIT COVER RIGHT Gray 1 SA B 310N XEG 5 1 7 1 JC63 01584A COVER RIGHT Black 1 SNA B 315 5 1 7 1 JC63 01584B COVER RIGHT Gray 1 SNA B 310 5 1 7 1 JC63 01584C COVER RIGHT Gray 1 SNA B 310N 5 1 7 2 JC72 01452A SPONGE COVER RIGHT 1 SNA B 5 1 8 JC...

Page 127: ...A 5 1 22 JC92 01998A PBA MAIN 1 SA A 310 315 5 1 22 JC92 02029B PBA MAIN 1 SA A 310N 5 1 23 JC96 04750A ELA UNIT DRIVE MAIN 1 SA B 5 1 24 JC39 00899A HARNESS BLDC 1 SNA B 5 1 25 JC96 04780A ELA UNIT FUSER 1 SA A 220V 5 1 25 JC96 04781A ELA UNIT FUSER 1 SA A 110V 5 1 26 JC39 00866A FLAT CABLE 1 SNA A 5 1 27 JC39 00867A FLAT CABLE 1 SNA A 5 1 28 JC39 00868A FLAT CABLE 1 SNA A 5 1 29 JC61 02368A HOUS...

Page 128: ...ExplodedView and Parts Service Manual 5 6 Samsung Electronics 5 2 Cover Front 0 3 15 18 1 6 5 4 8 9 7 13 12 2 16 10 14 11 1 11 2 17 ...

Page 129: ...64 00348B HANDLE FRONT 1 SNA B Gray color 5 2 4 JC66 01734A LEVER FRONT LOCK 1 SAN B Black color 5 2 4 JC66 01734B LEVER FRONT LOCK 1 SNA B Gray color 5 2 5 JC61 02255A HOLDER HOOK FRONT C 1 SNA B 5 2 6 JC64 00367A LOCKER FRONT_L 1 SA B 5 2 7 JC64 00368A LOCKER FRONT_R 1 SA B 5 2 8 JC66 01789A SHAFT LOCKBAR FRONT 1 SNA B 5 2 9 6107 001392 SPRING TS 1 SA B 5 2 10 JC64 00349A BUTTON SUPPORT 4 SNA B ...

Page 130: ...ExplodedView and Parts Service Manual 5 8 Samsung Electronics 5 3 Cover Top 0 10 3 2 1 4 8 5 7 9 6 ...

Page 131: ...VER TOP Gray 1 SNA B 310N 5 3 1 JC63 01593D COVER TOP Black 1 SNA B 315W 5 3 2 JC63 01633A COVER JAM Black 1 SNA A 315 5 3 2 JC63 01633B COVER JAM Gray 1 SNA A 310 5 3 3 JC63 01596A COVER DUST Black 1 SNA A 315 5 3 3 JC63 01596B COVER DUST Gray 1 SNA A 310 5 3 4 JC64 00364A KEY OPE Black 1 SNA B 315 5 3 4 JC64 00364B KEY OPE Gray 1 SNA B 310 5 3 5 JC63 01580A COVER LED 1 SNA B 5 3 6 JC61 02358A GU...

Page 132: ...ExplodedView and Parts Service Manual 5 10 Samsung Electronics 5 4 Rear Cover 0 12 3 1 9 7 11 10 5 6 8 4 2 ...

Page 133: ... 4 2 JC66 01736A LEVER REAR LOCK 1 SAN B 315 5 4 2 JC66 01736B LEVER REAR LOCK 1 SNA B 310 5 4 3 JC64 00352A BUTTON OPEN REAR 1 SNA B 315 5 4 3 JC64 00352B BUTTON OPEN REAR 1 SNA B 310 5 4 4 6002 000440 SCREW TAPPING 2 SA B 5 4 5 JC66 01089A SHAFT P LOCKBAR REAR 1 SNA B 5 4 6 6107 001268 SPRING TS 1 SA B 5 4 7 JC61 01456B HOLDER M HOOK REAR L 1 SNA A 5 4 8 JC61 01461B HOLDER M HOOK REAR R 1 SNA A ...

Page 134: ...ExplodedView and Parts Service Manual 5 12 Samsung Electronics 5 5 Transfer Unit 0 8 6 7 1 11 13 2 15 5 4 14 9 4 3 ...

Page 135: ...5 2 JC66 01747A LEVER T2 R 1 SNA A 5 5 3 JC66 01746A LEVER T2 L 1 SNA A 5 5 4 JC61 01469A HOLDER M LOCATE SHAFT 2 SNA A 5 5 5 JC66 01745A GEAR RDCN T2 DRIVE 1 SA B 5 5 6 JC61 02380A PLATE GND 1 SNA A 5 5 7 JC66 01072A SHAFT LOCATE 1 SNA B 5 5 8 JC70 10232A IPR PLATE SAW 1 SA B 5 5 9 JC61 01543A BUSH CHARGE LEFT 1 SNA B 5 5 10 6107 001278 SPRING CS 2 SA B 5 5 11 6107 001246 SPRING CS 2 SA B 5 5 12 ...

Page 136: ...ExplodedView and Parts Service Manual 5 14 Samsung Electronics 5 6 Frame1 0 27 41 41 69 59 58 6 67 6 7 30 62 37 35 43 6 60 6 15 40 9 63 33 60 26 6 5 42 5 34 36 64 32 45 12 20 56 56 ...

Page 137: ...ER 1 SNA A 5 6 33 JC61 02377A PLATE GROUND REGI 1 SNA A 5 6 34 JC61 02379A PLATE GROUND T2 1 SNA A 5 6 35 JC61 02415A SPRING ETC OPC L 1 SA A 5 6 36 JC61 02416A SPRING ETC ITB R 1 SA A 5 6 37 JC61 02417A SPRING ETC ITB L 1 SA A 5 6 40 JC61 02474A GUIDE DEVE 1 SNA A 5 6 41 JC61 40001A FOOT ML80 4 SA A 5 6 42 JC61 70940A SPRING ETC TR 12 1 SA A 5 6 43 JC63 01592A COVER GROUND OPC 1 SNA A 5 6 45 JC64...

Page 138: ...ExplodedView and Parts Service Manual 5 16 Samsung Electronics 5 7 Frame2 0 65 68 6 6 54 49 10 31 11 57 27 61 47 6 29 53 53 28 48 13 46 55 39 14 44 6 9 51 52 8 24 66 38 25 50 47 48 ...

Page 139: ...L R 1 SNA A 5 7 29 JC61 02359A GUIDE RAIL L 1 SNA A 5 7 31 JC61 02372A BUSH D6 L4 2 SA B 5 7 38 JC61 02425A HOLDER CLUTCH 1 SA A 5 7 39 JC61 02473A PLATE SWITCH 1 SNA A 5 7 44 JC63 01654A SHIELD SMPS 1 SNA A 5 7 46 JC64 00350A SHUTTER LSU 1 SNA A 5 7 47 JC64 00365A LOCKER ITB 2 SA A 5 7 48 JC66 00050A CAM CATCH 2 SA A 5 7 49 JC66 01120A SHAFT FEED IDLE 1 SNA A 5 7 50 JC66 01207A SHAFT M CLUTCH FUS...

Page 140: ...dView and Parts Service Manual 5 18 Samsung Electronics 5 8 Main Drive1 0 1 22 2 20 53 3 14 54 52 49 55 50 51 56 57 48 42 37 44 45 36 40 41 32 41 15 17 25 18 16 26 38 34 30 23 24 33 31 32 28 43 29 35 19 21 58 ...

Page 141: ... 01848A GEAR RDCN OPC 1 SNA B 5 8 26 JC66 01693A GEAR ITB DRIVE 1 SNA B 5 8 27 JC66 01728A GEAR RDCN EXIT 1 SNA B 5 8 28 JC66 01727A GEAR RDCN P_PARH 1 SNA B 5 8 29 JC66 01725A GEAR RDCN DEVE 1 SNA B 5 8 30 JC66 01698A GEAR OPC DRIVE 1 SNA B 5 8 31 JC66 01704A GEAR DEVE CLUTCH Z27 1 SNA B 5 8 32 JC66 01710A GEAR IDLE CLUTCH CAM 1 SNA B 5 8 33 JC66 01708A GEAR EXIT RELAY 1 SNA B 5 8 34 JC66 01711A ...

Page 142: ...66 01724A SHAFT ITB CLEAN CAM 1 SNA B 5 8 53 JC66 01723A SHAFT T2 CAM 1 SNA B 5 8 54 JC66 01713A GEAR ITB TENSION CAM 1 SNA B 5 8 55 JC66 01712A GEAR IDLE ITB TENSION 1 SNA B 5 8 56 JC66 01070A LATCH M HUB CLUTCH 1 SNA A 5 8 57 JC66 01155A GEAR FUSER RDCN OUT V 1 SNA A 5 8 58 6044 000231 RING E 2 SA A Main Drive1 Parts List SA SERVICEAVAILABLE SNA SERVICE not AVAILABLE ...

Page 143: ...ExplodedView and Parts Service Manual 5 21 Samsung Electronics 5 9 Main Drive2 0 10 11 12 9 8 7 13 3 5 4 ...

Page 144: ... 1 SA B 5 9 4 JC61 02374A PLATE GROUND MOTOR 1 SNA B 5 9 5 JC31 00091A MOTORBLDC 1 SA A 5 9 6 6003 000301 SCREW TAPTITE 1 SNA B 5 9 7 JC67 00278A CAP PUSH COUPLING 4 SNA B 5 9 8 JC66 01726A LINK PUSHBLACK CAP 1 SNA B 5 9 9 JC92 01986A PBA SUB DEVEHOME 1 SNA A 5 9 10 JC61 02372A BUSH D6 L4 4 SA B 5 9 11 JC47 00019A CLUTCH DEVE CAM 1 SNA B 5 9 12 JC66 01720A SHAFT DEVE CAM 1 SNA B 5 9 13 JC61 02292A...

Page 145: ...ExplodedView and Parts Service Manual 5 23 Samsung Electronics 5 10 Fuser Unit 0 43 20 28 12 33 2 40 39 37 38 30 29 37 42 41 43 18 19 21 31 16 4 24 44 34 1 22 27 23 26 9 35 17 6 3 36 14 8 7 32 15 ...

Page 146: ...NK1 1 SA A 5 10 15 JC61 02287A HOLDER BUSH R 1 SNA B 5 10 16 JC61 02290A HOLDER BUSH L 1 SNA B 5 10 17 JC61 02320A FRAME UPPER FUSER 1 SNA B 5 10 18 JC61 02322A FRAME LOWER FUSER 1 SNA B 5 10 19 JC61 02361A GUIDE INPUT FUSER 1 SNA B 5 10 20 JC61 02364A GUIDE OUTPUT FUSER 1 SNA B 5 10 21 JC61 02371A PLATE GROUND FUSER 1 SNA B 5 10 22 JC61 02392A BUSH HR L 1 SNA B 5 10 23 JC61 02393A BUSH HR R 1 SNA...

Page 147: ...VAILABLE Drawer SEC_code Description QT y Service Grade Remark 5 10 39 6107 001290 SPRING CS 1 SA B 5 10 40 JC61 01647A HOLDER M SHAFT FUSER 1 SNA A 5 10 41 JC68 00407A LABEL R HV FUSER 1 SNA 5 10 42 JC68 01134A LABEL P BLANK FUSER 1 SNA 5 10 43 JC68 01581A LABEL P CAUTION HOT 2 SNA 5 10 44 JC97 03034A MEA GUIDE PR 1 SNA A ...

Page 148: ...nual 5 26 Samsung Electronics 5 11 Cartridge Transfer Unit 0 17 49 52 52 1 4 16 19 46 47 7 14 21 6 53 39 48 9 6 2 44 54 7 16 27 51 26 34 33 30 32 2 37 28 29 31 45 42 43 22 41 12 2 3 23 40 54 2 20 35 2 10 35 38 50 25 2 13 18 24 11 36 9 ...

Page 149: ...LDER TENSION R 1 SNA B 5 11 17 JC61 02299A HOLDER DRIVE ITB L 1 SNA A 5 11 18 JC61 02324A FRAME WASTE ITB 1 SNA B 5 11 19 JC61 02331A FRAME ITB 1 SNA B 5 11 20 JC61 02367A HOUSING CLEAN ITB 1 SNA A 5 11 21 JC61 02375A PLATE HV ITB 1 SNA B 5 11 22 JC61 02396A GUIDE AUGER ITB 1 SNA B 5 11 23 JC62 00210A SEAL AUGER OPC 1 SNA A 5 11 24 JC62 00217A SEAL COVER WASTE 1 SNA A 5 11 25 JC62 00258A SEAL WAST...

Page 150: ... IDLE01 ITB 1 SNA B 5 11 46 JC66 01778A CAM R TENSION 1 SNA B 5 11 47 JC66 01797A SHAFT R TENTION 1 SNA B 5 11 48 JC66 01851A ROLLER TRANSFER1 1 SNA A 5 11 49 JC71 00009A NPM BUSHING DEV R 1 SNA D 5 11 50 JC73 00222A RUBBER BELT WASTE ITB 1 SNA B 5 11 51 JC97 03079A MEA UNIT BLADE ITB 1 SNA A 5 11 52 JC97 03080A MEA UNIT ROLL DRV ITB 1 SNA A 5 11 52 1 JC66 01771A GEAR DRIVE ITB 1 SNA B 5 11 53 JC9...

Page 151: ...ExplodedView and Parts Service Manual 5 29 Samsung Electronics 5 12 Tank Waste Unit 0 5 2 2 8 4 1 6 7 3 ...

Page 152: ...k 5 12 0 JC97 03021A MEA UNIT TANK WASTE 1 SA B 5 12 1 JC61 02366A GUIDE WASTE 1 SNA B 5 12 2 JC62 00429A SEAL WASTE SIDE 2 SNA A 5 12 3 JC62 00430A SEAL WASTE SENSOR 1 SNA A 5 12 4 JC63 01672A SHEET WASTE 1 SNA A 5 12 5 JC67 00268A TANK WASTE UPPER 1 SNA B 5 12 6 JC67 00269A TANK WASTE LOWER 1 SNA B 5 12 7 JC67 00279A CAP WASTEBOTTLE 1 SNA A 5 12 8 JC68 01995A LABEL INFORMATION 1 SNA A ...

Page 153: ...ExplodedView and Parts Service Manual 5 31 Samsung Electronics 5 13 Cassette 0 4 5 2 7 8 6 11 10 9 12 14 3 1 13 ...

Page 154: ...22A LOCKER M KNOCK UP R 1 SA B 5 13 3 JC64 00223A LOCKER M KNOCK UP L 1 SA B 5 13 4 JC97 03040A MEA UNIT PLATE K_UP 1 SA A 315 5 13 4 JC97 03040B MEA UNIT PLATE K_UP 1 SA A 310 310N 5 13 5 6107 001325 SPRING CS 2 SNA B 5 13 6 JC70 00516A ADJUST M CASSETTE R 1 SA A 5 13 7 JC70 00517A ADJUST M CASSETTE L 1 SA A 5 13 8 JG66 40003A GEAR PINION 1 SA A 5 13 9 JC63 00869A TRAY M EXTENSION SMALL 1 SNA A 5...

Page 155: ...System Diagram Service Manual 6 1 Samsung Electronics 6 1 Block Diagram 6 System Diagram ...

Page 156: ...ome Sens or Empty 3p 3p FUSER 24V Cover Open Switch 16p FFC 2p W aste Toner_Tx interface con Sensor Regi 3p 3p P ickup_Clutch Reg i_Clutch 2p Charger T2 T1 Supply Rec Terminal Ground Wire 225mm Sens or Exit 2p W aste Toner_Rx 2p Fan reser ved 3p 2p ou t temp 2p eraser In nner temp 2p 2p 2p 2p 2p 3p 3p 3p 2p IT B Home sensor interface con 5p 3p Crum Joint Crum _y Crum _y Crum _y Crum _y 4p Board to...

Page 157: ...SYNC1 8 DGND 9 L D_POWER 10 nLE_EN 11 12 LSU_MOT_C LK 13 nLSU_READY 14 nLSU _MOT_EN 15 DGND 16 24V LSU Unit Main Board 10 10 1 1 16 1 10 1 5 1 5 16 1 12 FFC 530 mm FFC 330 mm 16 1 5 1 10 1 1 5V_LSU 2 DGND 3 V DO1_plus 4 V DO1_minus 5 DGND 6 L SU_SH1 7 nHSYNC1 8 DGND 9 L D_POWER 10 nLE_EN 1 LSU_MOT_CLK 2 nLSU_READY 3 nLSU_MOT _EN 4 DGND 5 24V ...

Page 158: ...VA DGND 9 10 24V DGND 11 12 5V DGND 13 14 5V DGND 15 16 5V UL1061 26AWG 250mm Hiros e DF type first line is black the reminder line color is red 15 16 1 2 15 16 1 2 15 16 1 2 15 16 1 2 Main Board SMPS TYPE 2 1 2 2 1 FUSER_ON 1 2 24 VF 24VA 3 4 DGND 24VA 5 6 DGND 24VA 7 8 DGND 24V 9 10 DGND 5V 11 12 DGND 5V 13 14 DGND 5V 15 16 DGND ...

Page 159: ...V 12 nTHV_EN 13 ITHV_READ 14 THV_READ 15 16 nP_EXIT 17 DEV_SOL2 18 DEV_SOL1 19 nREGI 20 DEV_SOL3 21 WASTE_ LED_TX 22 WASTE_LED_ RX 23 FAN_MAIN 24 5V_LSU 24 1 24 1 24 1 1 24VF 2 24VF 3 DGND 4 DGND 5 nDEV_EN 6 PWM_DEV_VPP 7 PWM_DEV_AC 8 PWM_DEV_DC 9 PWM_IT HV 10 PWM_THV 11 PWM_MHV 12 nTHV_EN 13 ITHV_READ 14 THV_READ 15 16 nP_EXIT 17 DEV_SOL2 18 DEV_SOL1 19 nREGI 20 DEV_SOL3 21 WASTE_ LED_TX 22 WASTE...

Page 160: ... HVPS Sensor HVPS Board 3 1 100 mm 4 1 Exit Sensor Toner Rx Toner Tx 1 5V 2 nEXIT 3 DGND 1 5V 2 Waste_Lamp 3 Waste_Level 4 DGND 3 1 Regi Sensor 1 5V 2 nREGI 3 DGND 1 5V 2 nEXIT 3 DGND 1 5V 2 Waste_Lamp 3 Waste_Level 4 DGND 1 5V 2 nREGI 3 DGND 150 mm 175 mm ...

Page 161: ...GND 4 DGND 5 DGND 6 5V 7 nBLDC_MOTOR_EN 8 BLDC_MOT OR_READY 9 PWM_MOT 10 GAIN Main Board 10 1 10 1 UL1061 26AWG 150mm Molex type 10 1 BLDC Motor 1 24VF 2 24VF 3 DGND 4 DGND 5 DGND 6 5V 7 nBLDC_MOTOR_EN 8 BLDC_MOT OR_READY 9 PWM_MOT 10 GAIN first line is black the reminder line color is red ...

Page 162: ...ce Manual 6 8 Samsung Electronics 6 Main Board OPC Fusible Main Board UL1061 26AWG 200mm Mo first line is black the reminder line color is red lex type OPC Unit 4 1 4 1 contac t c_joint b d 2 1 2 1 1 5V 2 DGND 1 5V 2 DGND ...

Page 163: ...mm UL1061 28awg 250 mm 3 1 UL1061 28awg 150 mm 1 5V 2 nDEV_HOME 3 DGND 1 5V 2 nP_EMPT Y 3 DGND 1 OUT _T EMP 2 DGND 2 1 UL1061 28awg 125 mm 3 1 Out Temp Sensor 3 1 UL1061 28awg 200mm 2 1 Eraser 2 1 UL1061 28awg 250mm 3 1 Empty Sensor 3 1 UL1061 28awg 825mm 1 5V 2 ERASER_LA MP 1 5V 2 nIT B_HOME 3 DGND 4 INNER T EMP 5 DGND 1 5V 2 nDEV_HOME 3 DGND 1 5V 2 nP_EMPT Y 3 DGND 1 OUT _T EMP 2 DGND 1 5V 2 ERA...

Page 164: ...SCL 3 SDA 4 DGND Main Board UL1061 26AWG 475mm 4 1 4 1 4 1 4 1 Cr um Joint Crum y Crum m Crum c Crum k board to board direct contact 1 3 3V 2 SCL 3 SDA 4 DGND 1 3 3V 2 SCL 3 SDA 4 DGND 1 3 3V 2 SCL 3 SDA 4 DGND 1 3 3V 2 SCL 3 SDA 4 DGND 1 3 3V 2 SCL 3 SDA 4 DGND Crum Y Crum M Crum C Crum K ...

Page 165: ...26AWG mm UL1061 26AWG mm UL1061 26AWG mm Solenoid Solenoid Solenoid Solenoid Solenoid Regi Clutch T2 Clutch ITB Clutch Deve Clutch Pick Up Clutch 1 24VF 2 3 ITB_C LUTC H 1 24VF 2 3 T 2_CLUTC H 1 24VF 2 DEV_CLUT CH 1 24VF 2 3 PICKUP_CLUTCH 2 1 2 1 UL1061 26AWG mm Solenoid I TB Tension Clutch 1 24VF 2 ITB_Tensio n_CLUTCH 1 24VF 2 Fuser _CLUT CH 2 1 2 1 UL1061 26AWG mm Solenoid Fuser Clutch ...

Page 166: ... 18AWG 550 mm 2 1 2 1 UL1061 26AWG 200 mm UL1061 26AWG 150 mm Ther misto r connective connector SMPS 2 1 2 1 Fuser Unit 8 1 FFC 230 mm 8 1 8 1 8 1 Panel 1 FUSER_THERM1 2 FUSER_THERM2 1 DGND 2 OP_C_LED 3 OP_M_LED 4 OP_Y_LED 5 OP_K_LED 6 OP_ST A_LED1 7 OP_ST A_LED1 8 nOP_KEY_ONLINE 1 A C_L 2 A C_N ...

Page 167: ...re recommended safe and easy troubleshooting as described in this service manual 7 Reference Information Install Driver CD Network S W CD DVM Digital Volt Meter Standard Indicates more than 3 digits Driver Standard type type M3 long M3 short M2 long M2 short Tweezers Standard For general home use small type Cotton Swab Standard For general home use for medical service Cleaning Equipments Standard ...

Page 168: ...nce EP Electro photographic EPP Enhanced Parallel Port F W Firmware FCF FCT First Cassette Feeder First Cassette Tray FISO Front In Side Out FPOT First Print out Time GDI Windows Graphic Device Interface GIF Graphic Interchange Format GND Ground HBP Host Based Printing HDD Hard Disk Drive HTML Hyper Text Transfer Protocol HV High Voltage HVPS High Voltage Power Supply I F Interface I O Input and O...

Page 169: ...ation Q y Quantity RAM Random Access Memory RCP Remote Control Panel ROM Read Only Memory SCF SCT Second Cassette Feeder Second Cassette Tray SMPS Switching Mode Power Supply SPGP Samsung Printer Graphic Processor SPL Samsung Printer Language SPL C Samsung Printer Language Color Spool Simultaneous Peripheral Operation Online SRS Software Requirment Speciﬁcation SURF Surface Rapid Fusing SW Switch ...

Page 170: ...nough room to open the printer trays covers and allow for proper ventilation see diagram below Provide the proper environment A ﬁrm level surface Away from the direct airﬂow of air conditioners heaters or ventilators Free of extreme ﬂuctuations of temperature sunlight or humidity Clean dry and free of dust ...

Page 171: ...Reference Information Service Manual 7 5 Samsung Electronics 7 4 A4 ISO 19752 Standard Pattern This test page is reproduced at 70 of the normal A4 size ...

Page 172: ...tin America latin samsungportal com CIS cis samsungportal com Europe europe samsungportal com China china samsungportal com Asia asia samsungportal com Mideast Africa mea samsungportal com Ϳ Samsung Electronics Co Ltd January 2008 Printed in Korea VERSION NO 1 00 CODE 0315 C0XAZ ...

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