English - 47
07
TROUBLESHOO
TING AND ERROR CODE
Problem
Cause
Action
There is a burning
or plastic smell
when using the
oven.
Plastic or non heat-resistant
cookware is used.
Use glass cookware suitable
for high temperatures.
There is a bad
smell coming from
inside the oven.
Food residue or plastic has
melted and stuck to the
interior.
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the oven to
remove the odour more
quickly.
The oven does not
cook properly.
The oven door is frequently
opened during cooking.
Do not frequently open
the door unless you are
cooking things that need
to be turned. If you open
the door often, the interior
temperature will be lowered
and this may affect the
results of your cooking.
The oven controls are not
correctly set.
Correctly set the oven
controls and try again.
The grill or other accessories
are not correctly inserted.
Correctly insert the
accessories.
The wrong type or size of
cookware is used.
Reset the oven controls or
use suitable cookware with
flat bottoms.
INFORMATION CODES
If the oven fails to operate, you may see an information code on the display.
Check the table below and try the suggestions.
Code
Description
Action
C-20
The temperature sensor is open. Unplug the power cord of the oven,
and contact a local Samsung service
centre.
The temperature sensor is short.
C-21
This code appears when the oven
temperature high. In case the
temperature rises over the limit
temperature during operation of
each mode. (Fire sensed.)
Unplug the power cord for cooling
enough time, and restart the
microwave oven.
C-d0
The touch key is malfunction.
Unplug the power cord for cooling
enough time, and clean the button.
(Dust, Water) When appear same
problem, contact a local Samsung
service centre.
CE76JD-CR_XTL_DE68-04168C-02_EN.indd 47
2017-07-04 12:14:30