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EN
Warranty and Service
FAQs and troubleshooting
A fault may result from a minor error that you can correct yourself with the help of the following
instructions . Do not attempt any further repairs if the following instructions do not help in each
specific case .
Warning
: Repairs to the appliance are to be performed only by a qualified service
technician . Improperly effected repairs may result in considerable risk to the user . If
your appliance needs repair, please contact your customer service centre .
What should I do if the cooking zones are not functioning?
Check for the following possibilities:
• The fuse in the house wiring (fuse box) is intact . If the fuses trip a number of times, call an
authorised electrician .
• The appliance is properly switched on .
• The control indicators in the control panel are illuminated .
• The cooking zone is switched on .
• The cooking zones are set at the desired heat settings .
What should I do if the cooking zones will not switch on?
Check for the following possibilities:
• A period of more than 10 seconds has elapsed between when the On / Off button was actu-
ated and the desired cooking zone switches on (see the section “Switching the appliance
on”) .
• The control panel is partially covered by a damp cloth or liquid .
What should I do if the display except for the residual warmth indicator sud-
denly disappears?
This could be a result of one of two possibilities:
• The On / Off sensor was accidentally actuated .
• The control panel is partially covered by a damp cloth or liquid .
What should I do if, after the cooking zones have been switched off, residual
warmth is not indicated in the display?
Check for the following possibility:
• The cooking zone was only briefly used and therefore did not become hot enough . If the
cooking zone is hot, please call the customer service centre .
What should I do if the cooking zone will not switch on or off?
This could be due to one of the following possibilities:
• The control panel is partially covered by a damp cloth or liquid .
• The child safety lock is on .
What should I do if the
display is illuminated?
Check for the following:
• The control panel is partially covered by a damp cloth or liquid . To reset, press the “On / Off”
control sensor .
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