Samsung C34J791 User Manual Download

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Table of contents

Before Using the Product

Securing the Installation Space

Precautions for storage

Safety Precautions

Cleaning 5
Electricity and Safety

Installation 6
Operation 7

Changing Brightness, Contrast and Eye Saver Mode

settings 13
Changing the Volume setting

Types of Ports

Upgrading the Software via USB

Adjusting the Product Tilt and Height

Anti-theft Lock

Precautions for moving the monitor

Installation 18

Removing the Stand

Attaching the Wall-mount bracket

Attaching the Stand

Connecting and Using a Source Device

Read below before installing the monitor.

Connecting and Using a PC

Connection Using the HDMI Cable

Connection Using an HDMI-DVI Cable

Connection Using an DP Cable

Connection Using a Thunderbolt™ 3 Cable or USB

Type-C Cable

Connecting to Headphones

Connecting the Power

Connecting the Product to a PC as a USB HUB

Connecting a PC to the Product

Utilizing the Product as a USB HUB

Tidying Up the Connected Cables

Correct posture to use the product

Driver Installation

Setting Optimum Resolution

SAMSUNG MAGIC Upscale

Calibration Report 31

Summary of Contents for C34J791

Page 1: ... Corporation in the U S and or other countries Samsung Electronics Samsung Electronics owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited Trademarks other than that of Samsung Electronics are owned by their respective owners For India Only This product is RoHS compliant For more information on sa...

Page 2: ...0 Connecting and Using a Source Device Read below before installing the monitor 21 Connecting and Using a PC 21 Connection Using the HDMI Cable 21 Connection Using an HDMI DVI Cable 22 Connection Using an DP Cable 22 Connection Using a Thunderbolt 3 Cable or USB Type C Cable 23 Connecting to Headphones 24 Connecting the Power 24 Connecting the Product to a PC as a USB HUB 24 Connecting a PC to the...

Page 3: ...werLED On 40 Reset All 40 Information 40 Installing the Software Easy Setting Box 41 Restrictions and Problems with the Installation 41 System Requirements 41 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 42 Testing the Product 42 Checking the Resolution and Frequency 42 Check the following 42 Q A 44 Specifications General 45 Standard Signal Mode Table 46 App...

Page 4: ...m 10 cm 10 cm 10 cm Precautions for storage High glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product Service fee will be charged Safety Precautions Warning A serious or fatal injury may result if instructions are not followed Caution Personal injury ...

Page 5: ...a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect the power plug to a grounded power socket type 1 insulated devices only Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy object Do not place the power cord or product...

Page 6: ... result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bott...

Page 7: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Page 8: ...n a well ventilated area If you place the AC DC power adapter so that it is hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction Make sure to rest the AC DC power adapter flat on a table or the floor Do not hold the product upside down or move it by holding the stand The product may fall and become damaged or caus...

Page 9: ... left or right or as Enter Power LED This LED is power status indicator and works as Power On Power button Off Power saving mode Blinking Power Off Power button On The power Indicator operation can be swapped by changing in the menu System Power LED On Actual models because of functional variation maybe haven t this function Function Key Guide Press the JOG button when the screen is turned on The ...

Page 10: ...ode Adjust Volume Display Function Key Guide Direct Key guide The shortcut button screen OSD menu shown below is displayed only when the monitor screen is turned on the computer resolution changes or the input source changes The function buttons page shows if Eye Saver Mode is enabled On Off ...

Page 11: ...unction key guide screen The OSD On Screen Display of your Monitor s feature appears OSD control lock Maintain the current settings or lock the OSD control to prevent unintended changes to settings Enable Disable To lock unlock the OSD control press the LEFT button for10 seconds when the main menu displayed If the OSD control is locked Brightness and Contrast can be adjusted PIP PBP is available E...

Page 12: ...UP Source Change Down PRESS ENTER for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below JOG Button Action UP DOWN Move the option LEFT Exit the Main menu Close Sublist without saving value Value decreases in the slider RIGHT Move to next depth Value increases in the slider PRESS ENTER Move to next depth Save the value and close Sublist ...

Page 13: ...le when PIP PBP Mode is set to On and the Size is set to PBP Mode Changing the Volume setting You can adjust Volume by moving the JOG button left or right if no OSD menu is displayed Volume 50 Mute The displayed image may differ depending on the model If the audio quality of a connected input device is poor the Auto Mute function on the product may mute the sound or cause choppy audio when applyin...

Page 14: ...onnects to the AC DC adapter HDMI IN Connects to a source device using an HDMI cable or HDMI DVI cable DP IN Connects to a PC using a DP cable Connects to a PC using a Thunderbolt 3 cable SERVICE Dedicated to service technicians This port is for servicing only and has no user function Do not connect a cable to this port Connect to an audio output device such as headphones 1 2 These ports are enabl...

Page 15: ...n in the following figure is displayed press and hold the Down arrow key for 5 seconds Power Off 2 When the message as shown in the following figure is displayed on the monitor select Yes to upgrade the software Do you want to update via USB Yes No 3 When the screen as shown in the following figure is displayed select Yes Update from version 0802 0 to version 0803 0 Update now Yes No 4 The softwar...

Page 16: ...our USB device and try again Update now Yes No No USB disk is inserted into the USB port marked out with the blue box The USB disk format is not supported The USB disk contains no valid upgrade files No upgrade files exist or the file names are incorrect 6 Do not turn off the monitor And prevent the upgrading from any interruption as far as possible If an interruption happens the monitorwill retur...

Page 17: ...ck slot at the back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your anti theft locking device for details Anti theft locking devices can be purchased at electronics retailers or online Precautions for moving the monitor Do not hold the screen when moving or adjusting the height of the monitor This may dama...

Page 18: ...Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image Make sure to use the styrofoam cushion that came with the monitor Grab the stand with one hand and use the thumb on your other hand to remove the COVER STAND NECK LEFT in the direction of the arrow Unfasten screws for A and B The screws are also used to attach the Wall mo...

Page 19: ...rsonal injury Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your own To mount the product on a w...

Page 20: ...am as shown in the image Make sure to use the styrofoam cushion that came with the monitor Attach the stand to the back of the monitor in the direction of the arrow Rotate A and B screws for fixing Grab the stand with one hand and use your other hand to attach the COVER STAND NECK LEFT in the direction of the arrow Make sure that the arrow imprinted inside and the outside of the COVER STAND NECK L...

Page 21: ...the installed monitor Connecting and Using a PC Select a connection method suitable foryour PC Connecting parts may differ in different products Provided ports may vary depending on the product Connection Using the HDMI Cable Check to make sure that the power cables for the monitor and external devices such as computers and set top boxes are not connected to the power outlet HDMI IN For optimum re...

Page 22: ...vice is connected using the HDMI DVI cable The optimum resolution may not be available with an HDMI DVI cable Connection Using an DP Cable Check to make sure that the power cables for the monitor and external devices such as computers and set top boxes are not connected to the power outlet DP IN To display 3440 x 1440 100 Hz use a DP cable that supports 3440 x 1440 100 Hz Make sure that the graphi...

Page 23: ...rbolt 3 cable visit the official Thunderbolt website If you want to charge your notebook make sure that your notebook supports power input Many Thunderbolt 3 compatible PCs do not support charging over a USB Type C port and some PCs can charge only their own branded power adapters Because notebooks released in the market are very various we cannot guarantee that our product can charge all types of...

Page 24: ...automatically Connecting the Product to a PC as a USB HUB Connecting a PC to the Product The product can function as a USB hub when connected to a PC via a Thunderbolt 3 cable or USB Type C cable You can connect a source device directly to the product and control the device from the product without having to connect the device to the PC To use the product as a USB hub connect the product to a PC u...

Page 25: ...SB Hub Actual models because of functional variation maybe haven t this function Performance can vary depending on the USB version supported by the external device An external mass storage HDD requires an external power supply Be sure to connect it to a power source Refer to the device user manual If you connect the product to a notebook that has limited support for USB Type C the USB hub may not ...

Page 26: ... length of the cables within the range indicated in the image is at least 170 mm so that the cables are loose Tight cables make it difficult to attach the COVER STAND NECK LEFT 5 6 7 Grab the stand with one hand and use your other hand to close the COVER REAR SUB in the direction of the arrow Grab the stand with one hand and use your other hand to attach the COVER STAND NECK LEFT in the direction ...

Page 27: ... Do the Eye excercises or blink frequently then eye fatigue will be relieved Driver Installation You can set the optimum resolution and frequency for this product by installing the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com Setting Optimum Resolution An information message about setting optimum ...

Page 28: ... picture quality suitable for editing documents or using Internet Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment High Bright Maximize the screen brightness In AV mode When the external input is connected through HDMI DP and PC AV Mode is set to AV SAMSUNG MAGICBright has...

Page 29: ...ble when Game Mode is enabled Not available when PIP PBP Mode is set to On Color Adjust the tint of the screen This menu is not available when SAMSUNG MAGICBright is set to Cinema or Dynamic Contrast mode This menu is not available when Game Mode is enabled This menu is not available when Eye Saver Mode is enabled Not available when PIP PBP Mode is set to On Red Adjust the red saturation level Val...

Page 30: ...el feature is only activated at a certain AV resolution such as 720P and 1080P Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation TÜV Rheinland Low Blue Light Content is a certification for products which meet requirements for lower blue light levels When Eye Saver Mode is On the blue light that wavelength is around 400nm will decrease and it will provide an optimum pictu...

Page 31: ...gnal is 480p 576p 720p or1080p and monitor can display normally Not every model can support all of these signals This can only be set when the external input is connected through HDMI DP and PC AV Mode is set to AV DisplayPort HDMI This option is available when FreeSync is disabled Screen Adjustment This menu is only available when Picture Size is set to Screen Fit in AV Mode When a 480P or 576P o...

Page 32: ...and click Detect on the PC Instructions are based on Windows 7 The screen may flicker briefly or appear after a delay when you enable or disable the PIP PBP function or when you change the screen size with the PIP PBP function activated This can typically arise when a PC and a monitor are connected to two or more input sources It has nothing to do with the performance of a monitor The issue is mai...

Page 33: ...use PIP mode where the optimum resolution of the sub screen is 1280 x 720 width x height Select the icon image if you want to use PIP mode where the optimum resolution of the sub screen is 1720 x 720 width x height Position Select the position of the sub screen from the available options Not available when PBP is selected The screen may flicker if the input signal is unstable Sound Source Set whic...

Page 34: ...switch in the order DisplayPort HDMI Thunderbolt3 USB C Picture Size PIP Mode available in PIP mode Size Select the image size for sub screen In PC mode Auto Display the picture according to the aspect ratio of the each screen input source Wide Display the picture in full screen regardless of the aspect ratio of the each screen input source In AV mode 4 3 Display the picture of the sub screen with...

Page 35: ...y the picture of the sub screen with the original aspect ratio without cutting anything off The function may not be supported depending on the ports provided with the product Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the HDMI DP cable The input signal is 480p 576p 720p or1080p and monitor can display normally Not ev...

Page 36: ...o improve quality Transparency Set the transparency for the menu windows Position Adjust the menu position Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period of t...

Page 37: ...Cable or power saving mode activates press the JOG button to display the function button screen and then select the icon You can select 1 1 or 1 2 HDMI Mode Select the HDMI mode to use The supportable device and resolution may differ depending on its version When the version is changed the screen may blink or the setup window in your PC may be changed When the setting is not appropriate a blank sc...

Page 38: ...n settings or the video being played Try the following actions decrease the game setting values change the current FreeSync mode to Standard Engine orvisit the AMD website to check your graphics driver s version and update it with the latest one While you are using the FreeSync function the screen may flicker due to variation of the output frequency from the graphics card The response rate during ...

Page 39: ... consumption depends on the customer screen brightness condition Low Saves up to 25 energy compared to the maximum brightness High Saves up to 50 energy compared to the maximum brightness Off Timer Off Timer Turn on Off Timer mode Turn Off After The off timer can be set within a range of 1 to 23 hours The product will automatically power off after the specified number of hours This option is only ...

Page 40: ...en PIP PBP Mode is set to On USB Hub Set whether to use the USB hub or not Off USB Hub can t be available On USB Hub can be available Actual models because of functional variation maybe haven t this function Please make sure to connect with the only one thunderbolt device when changing USB Hub condition Key Repeat Time Acceleration 1 sec or 2 sec can be selected If No Repeat is selected a command ...

Page 41: ...r the installation The Easy Setting Box icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows 7 32Bit 64Bit Window...

Page 42: ...esolution may vary depending on the computer system settings and cables Check the following Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides of the screen when an HDMI or HDMI DVI cable is connected to the product and PC The blank spaces found on the s...

Page 43: ...istorted Change the Color settings White does not really look white Change the Color settings There is no image on the screen and the power LED blinks every 0 5 to1 second The product is operating in power saving mode Press any key on the keyboard or move the mouse to return to normal operating mode Text is blurry If using a Windows OS e g Windows 7 Windows 8 Windows 8 1 orWindows 10 Go to Control...

Page 44: ...ngs How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settings and adjust the resolution How do I set power savin...

Page 45: ... 5 95 non condensing Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately1...

Page 46: ... according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 VESA 640 x 480 31 469 59 940 25 175 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600...

Page 47: ...m the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz This product ca...

Page 48: ...am If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is c...

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