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Samsung C24RG50, User Manual

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Samsung C24RG50 User Manual Download Page 28

28

HDMI Black Level

If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/
colour degradation, black level, etc.) may occur, depending on the connected source device.
In such case, 

HDMI Black Level

 can be used to adjust the image quality.

 

―

This function is only available in 

HDMI1

, 

HDMI2

 mode.

 

•

Normal

: Select this mode when there is no contrast ratio degradation.

 

•

Low

: Select this mode to reduce the black level and increase the white level when there is a contrast 

ratio degradation.

 

―

HDMI Black Level

 may not be compatible with some source devices.

 

―

The 

HDMI Black Level

 feature is only activated at a certain 

AV

 resolution, such as 720P @ 60Hz and 1080P @ 

60Hz.

Eye Saver Mode

Set to an optimum picture quality suitable for eye relaxation.

Screen Adjustment

 

―

This option is only available when 

PC/AV Mode

 is set to 

AV

.

 

―

This menu is only available when 

Screen Size

 is set to 

Screen Fit

 in 

AV

 Mode.

When a 480P or 576P or 720P or 1080P signal is input in 

AV

 mode and the product can display normally, select 

Screen Fit

 to adjust horizontal position and vertical position in 0-6 levels.

Configuring H-Position & V-Position

H-Position

: Move the screen to the left or right.

V-Position

: Move the screen up or down.

Summary of Contents for C24RG50

Page 1: ...al in parts or entirety without the authorization of Samsung Electronics is prohibited Trademarks other than that of Samsung Electronics are owned by their respective owners An administration fee may be charged in the following situations a An engineer is called out at your request but it is found that the product has no defect i e where the user manual has not been read b You bring the unit to a ...

Page 2: ...16 Connecting and Using a Source Device Read below before installing the product 17 Connecting and Using a PC 17 Connection Using the HDMI Cable 17 Connection Using an HDMI DVI Cable 17 Connection Using an DP Cable 18 Connecting to Headphones 18 Connecting the Power 18 Correct posture to use the product 19 DriverInstallation 19 Setting Optimum Resolution 19 Game Picture Mode 20 Refresh Rate 21 Bla...

Page 3: ...ems with the Installation 35 Upgrade by downloading the firmware from the website 35 System Requirements 35 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre 36 Monitor diagnosis Screen issue 36 Checking the Resolution and Frequency 36 Check the following 36 Q A 38 Specifications General 39 Standard Signal Mode Table 40 Appendix Responsibility forthe Pay Service ...

Page 4: ...O USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product AC voltage Rated voltage marked with this symbol is AC voltage This symbol indicates that this product has included important literature concerning operation and maintenance DC voltage...

Page 5: ...nnect the power cord to the product when cleaning is finished 6 Power on the product and PC Electricity and Safety Warning Do not use a damaged power cord or plug or a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect the power plug to a grounded power socket type 1 i...

Page 6: ... result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bott...

Page 7: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Page 8: ... DC adapter in a well ventilated area If you place the AC DC power adapter hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction Make sure to rest the AC DC power adapter flat on a table or the floor Do not hold the product upside down or move it by holding the stand The product may fall and become damaged or cause...

Page 9: ... indicator and works as Power On Power button Power LED Off Power saving mode Power LED Blinking Power Off Power button Power LED On The Power LED operation can be swapped by changing in the menu System Power LED On Actual models because of functional variation maybe haven t this function The power button is located on the left of the rear and used to turn on or off the product Function Key Guide ...

Page 10: ...en A message will appear on the top left corner of the screen if the input source has been changed Eye Saver Mode Selects by moving the JOG button in the Function Key Guide screen Press to enable or disable Eye Saver Mode The items below are not available if the Eye Saver Mode function is enable Game Picture Mode Black Equalizer Picture Picture Mode Brightness Color System Smart ECO Saving Power O...

Page 11: ...Non signal mode UP Source Change DOWN PRESS ENTER for 2 seconds Power Off When the product displays the menu the JOG Button could be used as below JOG Button Action UP DOWN Move the option LEFT Exit the menu Close Sublist without saving value Value decreases in the slider RIGHT Move to sublist Value increases in the slider PRESS ENTER Save the value and close Sublist ...

Page 12: ... You can adjust Volume by moving the JOG button left or right if no OSD menu is displayed Volume 50 Mute The displayed image may differ depending on the model If the audio quality of a connected input device is poor the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers Set the input volume for the input device to at least 20 and con...

Page 13: ...Connects to a source device using an HDMI cable or HDMI DVI cable DP IN Connects to a PC using a DP cable Connect to an audio output device such as headphones The sound could only be heard when using the HDMI to HDMI cable or DP cable DC14V Connects to the AC DC adapter Adjusting the Product Tilt The colour and shape of parts may differ from what is shown Specifications are subject to change witho...

Page 14: ... of the cable through the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your anti theft locking device for details Anti theft locking devices can be purchased at electronics retailers or online Precautions for moving t...

Page 15: ...duct There is a risk of damaging the product 1 2 3 4 Insert the stand neck into the stand base in the direction shown in the figure Check that the stand neck is firmly connected Tightly fasten the connecting screw at the bottom of the stand base Place the protective Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image If St...

Page 16: ...Do not press down on the product There is a risk of damaging the product 1 2 3 4 Place the protective Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image If Styrofoam is unavailable use a thick sitting mat While holding the product with one hand pull the stand neck with your other hand to in detach the stand as shown in th...

Page 17: ...ected connect the power cables back to the monitor and the external device 4 After installation is completed make sure you read the user guide to acquaint yourself with the monitor functions precautions and other information required to use the monitor properly Connecting and Using a PC Select a connection method suitable foryour PC Connecting parts may differ in different products Provided ports ...

Page 18: ...le The earphone jack supports only the 3 conductor tip ring sleeve TRS type Connecting the Power HDMI IN1 HDMI IN 2 DP IN DC 14V 1 2 3 HDMI IN1 HDMI IN 2 DP IN DC 14V 1 Connect the power cable to the AC DC adapter Then connect the AC DC adapter to the DC14V port on the back of the product 2 Next connect the power cord to the power outlet 3 Press the JOG button on the back of the product to turn it...

Page 19: ...on and frequency for this product by installing the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase Select a language on information message and...

Page 20: ...map RPG This mode is optimised for 3D graphics and instant messaging on the RPG Role Playing Game game screen AOS Increase the contrast ratio to obtain a picture quality optimised for the AOS Aeon Of Strife game screen Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment In AV...

Page 21: ...e screen may have malfunction Black Equalizer Adjust the brightness of the dark areas As the value gets closer to 1 the darker areas of the screen become brighter making it easier to find enemies when playing a game To find enemies more easily during a game use a lowervalue As the value gets closer to 20 the darker areas of the screen become darker and the contrast increases This menu is not avail...

Page 22: ...r resolution generally decreases the response rate The sound quality of the product may be degraded If you encounter any issues when using the function contact the Samsung Service Centre When the resolution is changed while setting FreeSync to Standard Engine or Ultimate Engine the screen tearing can happen intermittently Set FreeSync to Off and change the resolution The function is unavailable in...

Page 23: ...n Pictures with a different aspect ratio will not be displayed In AV mode 4 3 Display the picture with an aspect ratio of 4 3 Suitable forvideos and standard broadcasts 16 9 Display the picture with an aspect ratio of 16 9 Screen Fit Display the picture with the original aspect ratio without cutting off 17 4 3 Use a 4 3 aspect ratio on a 17 inch screen Pictures with a different aspect ratio will n...

Page 24: ...t is only possible within the displayed rectangular area Move the aim point using the jog button and press Enterto confirm the moved position To restore the default position select Reset Position from the menu 2 The aim point is adjusted by1 pixel per single move of the JOG button The aim point no longer moves after having reached the displayed rectangular area You can move continuously by holding...

Page 25: ...ettings is completed press the Enter key of the JOG button The aim point is fixed to the specified position and the settings screen disappears 4 Position is resetted to centre when select Game Virtual Aim Point Position Reset ...

Page 26: ...n and minimap RPG This mode is optimised for 3D graphics and instant messaging on the RPG Role Playing Game game screen AOS Increase the contrast ratio to obtain a picture quality optimised for the AOS Aeon Of Strife game screen Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjust...

Page 27: ...r Mode is enabled This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode Color Tone Select a colour tone that best suits yourviewing needs Cool 2 Set the colour temperature to be cooler than Cool1 Cool1 Set the colour temperature to be cooler than Normal mode Normal Display the standard colour tone Warm1 Set the colour temperature to be warmer than Normal mode Warm ...

Page 28: ...dation HDMI Black Level may not be compatible with some source devices The HDMI Black Level feature is only activated at a certain AV resolution such as 720P 60Hz and 1080P 60Hz Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation Screen Adjustment This option is only available when PC AV Mode is set to AV This menu is only available when Screen Size is set to Screen Fit in...

Page 29: ...er from what is shown Specifications are subject to change without notice to improve quality Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Display Time The OSD menu will automatically disappear if the menu is not used for a specified period of time Display Time is a function to ...

Page 30: ...ion key and go to System Self Diagnosis Game Picture OnScreen Display System Information Self Diagnosis Volume Smart ECO Saving Off Timer Plus PC AV Mode DisplayPort Ver HDMI Mode Key Repeat Time 50 Off 1 2 2 0 Auto Perform this test when you experience a problem with your monitor s picture Black Equalizer Off 13 On Response Time Refresh Rate Eye Saver Mode Low Input Lag Picture Mode Custom 144 Hz...

Page 31: ...te the operating system and graphics card driverto the latest version and restart your PC Connect the monitorto another port of your PC or connected device Reset the settings in System Reset All It is recommended that you use the cable provided at purchase Volume Adjust the Volume controlling the JOG button LEFT RIGHT To activate the Mute function access the Volume control screen then use the JOG ...

Page 32: ...mode and the screen says Check the cable connection and the settings of the source device press the JOG button to display the function button screen and then select System PC AV Mode HDMI1 HDMI2 DisplayPort PC or AV DisplayPort Ver Select your Displayport Incorrect settings may cause the screen to go blank If this occurs check the device specifications If the product when set to HDMI1 HDMI2 or Dis...

Page 33: ...mand responds only once when a button is pressed Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product Working The power LED is on when the product is turned on Stand by The power LED is on when the product is turned off Reset All Return all the settings for the product to the default factory settings ...

Page 34: ... shown Specifications are subject to change without notice to improve quality Information View the current input source mode frequency and resolution that are in use and the current product version Game Picture OnScreen Display System Information Black Equalizer Off 13 On Response Time Refresh Rate Eye Saver Mode Low Input Lag Picture Mode Custom Model Code Software Version S N Exit HDMI1 x kHz Hz...

Page 35: ...tcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment Upgrade by downloading the firmware from the website Visit the Samsung Electronics website at http www samsung com enter the product model and download the firmware file For details on how to upg...

Page 36: ...eeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides of the screen when an HDMI or HDMI DVI cable is connected to the product and PC The blank spaces found on the screen have nothing to do with the product Blank spaces on the screen are caused by the PC or graphics card To resolve the problem a...

Page 37: ... bright The screen is too dark Adjust Brightness and Contrast Screen colour is inconsistent Change the Color settings The colours on the screen have a shadow and are distorted Change the Color settings White does not really look white Change the Color settings There is no image on the screen and the power LED blinks every 0 5 to1 second The product is operating in power saving mode Press any key o...

Page 38: ...n refresh rate under Monitor settings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settings and adjust the resolutio...

Page 39: ...idity 5 95 non condensing Plug and Play This product can be installed and used with any Plug and Play compatible systems Two way data exchange between the product and PC system optimises the product settings Product installation takes place automatically However you can customise the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approxima...

Page 40: ...olution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 48 077 72 188 50 000 VESA 800 x 600 46 875 75 ...

Page 41: ...cle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of ...

Page 42: ...gramme If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage ...

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