Samsung BACnet Gateway MIM-B17N, User Manual

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Problem Check Solution
DMS2 is not working. Is there an electricity failure? Check if the power is connected to
the other interface module besides
centralized controller.
Then try again.
Isn’t there a communication
error in the other interface
module besides centralized
controller? Check the connection of
communication cable.
Then try again.
Are the adapter and power
cable connected? Check the connection of adapter
and power cable. Then try again.
Access to web page is
not available. Is Microsoft Silverlight
installed? Check the installation status.
Refer to Start
→ Control Panel →
Add/Remove Programs.
Is Microsoft Silverlight
installed properly?
Microsoft Silverlight 2.0 or later
version should be installed to
access web page.
Access to web page
from outside is not
available. Are the network settings set? Contact network manager first.
Isn’t the fire wall set?
Monitoring of
installed centralized
controller is not
working. Are the communication cables
of DMS2(C1, C2) properly
connected? Connect DMS2 communication
cables (C1, C2) properly.
Be careful to deal with the RS485
communication cable because it
has polarity.
Power distribution
is not executed
properly. Isn't the power of DMS2
disconnected? To use power distribution function
properly,
the power of DMS2 should be
connected all the time.
Troubleshooting
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