Samsung AV-R710, Instruction Manual

Page: 32 / 34

63
GB
62
•
If PROTECTION appears on the display,
check whether the speaker terminal is shorted
and then turn on the unit
MISCELLANEOUS
Before calling for service
Symptom Check Remedy
Can't turn it on.
It does not work when the
button is pressed.
Sound is not produced.
Picture does not appear when
the function is selected.
•
Is the power cord plugged into the outlet?
•
Is there static electricity in the air?
•
Are the speakers and external
components connected properly?
•
Is the Mute function on?
•
Is the volume set to minimum?
•
Is the speaker setup set incorrectly to
NONE?
•
Is the external component connected
properly?
•
Connect the power plug to the outlet.
•
Disconnect the power plug and connect it
again.
•
Connect them correctly.
•
Connect them correctly.
•
Press Mute button to cancel the function.
•
Adjust the volume.
•
Refer to pages 20~21 to select LARGE,
SMALL or YES.
There is no sound from
centre speaker
•
Is the centre speaker connected properly?
•
Is CEN (centre) incorrectly selected to
NONE in speaker setup?
•
Is the surround mode selected to stereo?
•
Refer to pages 10~11 to connect it properly.
•
Refer to pages 20~21 to select LARGE or
SMALL.
•
Refer to pages 40~49 to select other
Surround Modes.
Remote controller does
not work.
There is no sound from
surround speakers.
The sound from each
device is changed during
stereo playback.
Can't receive radio
broadcasts.
•
Is AM or FM antenna connected
properly?
•
Are the batteries drained?
•
Is the distance between remote
control and main unit too great?
•
Is the surround speaker connected
properly?
•
Is SBACK (surround back) incorrectly
set to NONE in speaker setup?
•
Is surround mode selected to stereo?
•
Refer to pages 10~11 to connect it properly.
•
Refer to pages 20~21 to select LARGE or
SMALL.
•
Refer to pages 40~49 to select other
Surround Mode.
•
Replace with new batteries.
•
Operate at close distance.
•
Connect the antenna correctly.
•
If the input strength of antenna connector
is weak, install the FM antenna in a place
with good reception.
•
Are the left/right speaker or left/right
input/output cables connected
properly?
•
Check the left/right channel and connect
it/them correctly.
Product protection function
Heat protection
• The protection function will come on if the main unit or power
transformer overheats.
"
" will appear in the display .
This function will come on :
- If speaker terminal is shorted
- If speaker cable is shorted
If there is no problem when you turn the unit on again after
turning it off, PROTECTION mark will disappear on the
display and the unit will work properly.
If the cooling fan is out of order, the “
"
message would be displayed on the display.
Symptom Check Remedy
There is no sound from
surround back speaker
•
Is the surround back speaker
connected properly?
•
Is the SB SPK selected to NONE in
Speaker Setup?
•
Is Surround Mode set to EX/ES?
•
Refer to pages 9~10 to connect it properly.
•
Refer to pages 11~12 to select LARGE or
SMALL.
•
Refer to pages 35~36 to set Surround
Mode to EX/ES.
Can't select EX/ES mode.
•
Is SB SPK selected to NONE in
Speaker Setup?
•
Is the input signal selected properly?
•
Refer to pages 11~12 to select LARGE or
SMALL.
•
Use 5.1 channel external component.
Can't select Dolby Pro
Logic llx mode.
•
Is the input signal selected properly? •
Select 2 channel Dolby Digital, PCM, and
Analogue input signal.
There is no sound when
playing a DTS encoded
DVD.
•
Is Digital input selected?
•
Check whether digital external component
is properly connected and refer to page 24
to select the digital input.
Can't select NEO:6 mode.
•
Is the input signal selected properly?
•
Use PCM and Analogue input signal.