Samsung AR**NXCX Series, User Manual, Page: 34 / 44

34 English
Cl
eaning and
Maint
enanc
e
Problem Solution
The remote control does
not work.
• Replace the batteries in the remote control with new ones.
•
Make sure that nothing is blocking the remote control sensor.
• Check whether there are strong lighting apparatus near the air
conditioner. Strong light which comes from fluorescent bulbs or neon
signs may interrupt the electric waves.
The Timed on/off function
does not work.
• Check whether you pressed the SET button on the remote control after
setting the time.
The indicator blinks
continuously.
• Press the Power button to turn off the air conditioner or disconnect the
power plug. If the indicator is still blinking, contact the service centre.
Odours permeate in the
room during operation.
• Check whether the air conditioner is running in a smoky area. Ventilate
the room or operate the air conditioner in the Fan mode for 3 to 4 hours.
(There are no components used in the air conditioner that emit a strong
odour.)
• Check whether the drains are clean. Clean them regularly.
An error is indicated.
• If the indoor unit indicator blinks, contact the nearest service centre. Be
sure to pass the error code to the service centre.
Noise is generated.
• When refrigerant flow changes, noise may be generated, depending on
the status of the air conditioner. This is a normal operation.
• Air discharging sound
The sound from outdoor unit may be loud during initial operation. If the
sound is louder than other times, dust complied on PM 2.5 filter and Air
filter may be the problem. Refer to the following and clean PM 2.5 filter
and Air filter.
• Electric zapping sound
Check PM 2.5 filter on top of the indoor unit and insert the filter properly.
If the filter is very dirty, clean it by dipping up and down several times,
and use it again.
NOTE
• Be careful not to get hurt since inner side of PM 2.5 filter is sharp.
Smoke is generated from
the outdoor unit.
• If may not be a fire but it can be a steam generated from the outdoor
heat exchanger while the defrost function is running in the Heat mode
in winter.
Water drops from the pipe
connections of the outdoor
unit.
• Condensation may develop when the ambient temperature changes
excessively. This is a normal operation.
To perform its antimicrobial function this product has been treated with the biocide substance Silver zinc
zeolite.